CSR

BMW · NHTSA safety record

2011 BMW 528I

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

117

Complaints

1

Crashes

1

Fires

3

Injuries

0

Deaths

Owners of the 2011 BMW 528I have filed 117 safety complaints with NHTSA between May 2012 and November 2025. The most complained-about system is the engine, named in 33 of them (28%). The typical failure was reported at 74,500 miles, the median across the 68 complaints that gave an odometer reading.

NHTSA has issued 4 recalls covering this vehicle.

Recalls (4)

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

17V683000 · October 30, 2017

The defect
BMW of North America, LLC (BMW) is recalling certain 2008-2011 128i and 2007-2011 328i, 328xi, 328i xDrive, 525i, 525xi, 528i, 528xi, 530i, 530xi, X3 3.0si, X3 xDrive30i, X5 xDrive30i, Z4 3.0i, Z4 3.0si and Z4 sDrive30i vehicles. The heater for the positive crankcase ventilation (PCV) valve may short circuit.
The risk
An electrical short can cause the parts within the PCV valve to melt, increasing the risk of a fire, even when the vehicle is not in use.
The remedy
BMW will notify owners, and dealers will replace the PCV valve heater, free of charge. Interim letters were mailed on November 27, 2017. Owners will receive a second notification by the end of October 2018. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 740,561 vehicles across all model years covered

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

16V832000 · November 17, 2016

The defect
BMW of North America, LLC (BMW) is recalling certain model year 2011 BMW 528i, 528xi, 535i, 535xi, 550i and 550xi vehicles manufactured March 1, 2010, through August 31, 2011. The affected vehicles may have received a replacement Sensor Cluster Unit (SCU) during a service visit. These SCUs have an acceleration sensor that may have been incorrectly programmed and, as a result, the SCU may not accurately determine if activation and deployment of the air bags, safety belt pre-tensioners and head restraints is necessary in the event of a crash.
The risk
Depending on the severity of the crash, inadequate activation of the driver and/or passenger air bags, safety belt pre-tensioners and active head restraints may increase the risk of injury.
The remedy
BMW will notify owners, and dealers will replace the SCU, free of charge. The recall began on December 16, 2016. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 91 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

16V746000 · October 17, 2016

The defect
BMW of North America, LLC (BMW) is recalling certain model year 2007-2011 BMW X5 3.0si, X5 4.8i, X5 M, X5 xDrive30i, X5 xDrive35i, X5 xDrive48i and X5 xDrive50i, 2008-2011 X6 x Drive35i, X6 xDrive50i and X6 M, 2010-2011 X6 ActiveHybrid, 535i xDrive Gran Turismo, 535i Gran Turismo, 550i xDrive Gran Turismo and 550i Gran Turismo, 2011-2012 528i, 535i, 535i xDrive, 550i and 550i xDrive and 2012 535i ActiveHybrid, 640i Convertible, 650i Convertible, 650i xDrive Convertible, 650i Coupe and 650i Coupe xDrive vehicles. The affected vehicles have in-tank fuel pumps that may have insufficiently crimped wire contacts.
The risk
The loose wires may cause the connector to melt, resulting in a fuel leak. Additionally, the fuel pump may stop working, possibly causing an engine stall and increase the risk of a crash.
The remedy
BMW will notify owners, and dealers will replace the fuel pump module, free of charge. The recall began February 2017. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 136,188 vehicles across all model years covered

ENGINE AND ENGINE COOLING:ENGINE

14V176000 · April 10, 2014

The defect
BMW of North America, LLC (BMW) is recalling certain model year 2010-2011 128i Coupe, 128i Convertible, 328i Sedan, 328i xDrive Sedan, 328i Coupe, 328i Convertible, 328i Sports Wagon and Z4 sDrive 30i, 2011-2012 135i Coupe, 135i Convertible, 335i Sedan, X5 xDrive 35i, and X6 xDrive 35i, 2011 335i xDrive Sedan, 335i Coupe, 335i Convertible, 528i Sedan, 535i Sedan, 535i xDrive Sedan, X3 xDrive 28i, and X3 xDrive 35i, 2010 X3 xDrive 30i, and X5 xDrive 30i, 2012 640i Coupe, and 640i Convertible and 2010-2012 535i Gran Turismo vehicles. In the affected vehicles, the bolts that secure the housing for the variable camshaft timing adjustment (VANOS) unit can loosen over time and may possibly break.
The risk
If the bolts loosen or break the engine may have reduced power or stall. An engine stall increases the risk of a crash.
The remedy
BMW will notify owners, and dealers will replace the four VANOS housing bolts for both VANOS units (intake and exhaust), free of charge. In addition, owners of approximately 170,172 model year 2010-2012 BMW vehicles equipped with inline 6 cylinder engines not covered by this recall, will receive an extended warranty to address this condition. The recall began on September 24, 2014. Owners may contact BMW at 1-800-525-7417.

BMW of North America, LLC · up to 156,137 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 117.

ENGINE 33 28%
ENGINE AND ENGINE COOLING 32 27%
POWER TRAIN 25 21%
FUEL/PROPULSION SYSTEM 17 15%
UNKNOWN OR OTHER 10 9%
ELECTRICAL SYSTEM 8 7%
FUEL SYSTEM, GASOLINE 7 6%
STEERING 6 5%
VEHICLE SPEED CONTROL 6 5%
AIR BAGS 4 3%
SUSPENSION 4 3%
EXTERIOR LIGHTING 3 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 30.

2012 2024 2025
2012 to 2025

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ENGINE AND ENGINE COOLING

1 injured

PURCHASED A BRAND NEW 528I BMW AND WITHIN MONTHS I HAD A COOLANT SIGNAL INDICATING LOW COOLANT. SUBSEQUENTLY, THE COOLANT SIGNAL CAME ON EVERY SIX WEEKS, DESPITE HAVING IT TOPPED OFF AT DEALERSHIP. CAR HAD INADEQUATE POWER AND FELT LIKE IT DRAGGED. BMW SERVICE CENTER REPEATEDLY FAILED TO IDENTIFY A PROBLEM. EVENTUALLY, THE SIGNAL CAME ON AND AN INTOLERABLE FUEL ODOR EMERGED UPON TURNING ON THE CAR. FUEL AND CHEMICAL ODORS REMAIN. I HAVE READ OF OTHER SIMILAR COMPLAINTS ONLINE AND BELIEVE THERE IS A MANUFACTURING DEFECT THAT MAKES THE CAR UNSAFE. THE EXPOSURE TO CARCINOGENIC COOLANT FUMES AND THE GAS FUMES ARE DANGEROUS. COOLANT MAY BE LEAKING INTO THE ENGINE. OTHER MECHANICAL ISSUES MAY BE

NHTSA complaint 10594058, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING

1 injured

WE BOUGHT A 2011 BMW 528I WHILE IT WAS UNDER WARRANTY. WE STARTED TO HAVE ISSUES RIGHT AFTER THAT. PULLING RIGHT, ELECTRONICS FREEZING, CAN NOT UNLOCK THE DOORS WITH KEY FOB, CAN NOT GET OUT FROM CAR BECAUSE DOOR HANDLES DO NOT WORK TIME TO TIME AND OUR 2 YEAR OLD SON GOT LOCKED INSIDE(CAR LOCKED BY IT SELF) AND WE HAD TO BREAK THE WINDOW WHICH TOOK ALMOST 30 MINUTES. BMW SAID THEY COULD NOT FIND ANY PROBLEM AND WENT EVEN FURTHER SOME OF THE ISSUES ARE FEATURES OF THE CAR. OUR KIDS GETTING LOCKED IN THE CAR IS A SERIOUS ISSUE, CAN NOT GETTING FROM THE CAR IS ANOTHER SERIOUS ISSUE. WHAT IF CAR CATCHES A FIRE IN AN ACCIDENT AND WE GET STUCK IN THE CAR. PLEASE TAKE A LOOK AT IT. I DO HAVE

NHTSA complaint 10872459, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING

1 injured · 170,000 miles

The contact owns a 2011 BMW 528I. The contact stated while driving approximately 35 MPH, the vehicle made an abnormal sound and stalled. The check engine warning light and brake warning light repeatedly illuminated on and off. The vehicle was difficult to control, causing the contact to drive over a pothole, causing the rear window glass to shatter. The contact's two children were in the rear seats, and one was cut in the back of the neck with the shattered glass. No medical attention was sought. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) prior to the failure; however, the part to do the recall repair was unavailable. The contact

NHTSA complaint 11605182, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

fire · 92,000 miles

TL* THE CONTACT OWNS A 2011 BMW 528I. THE CONTACT STATED THAT THE VEHICLE EMITTED AN ABNORMAL BURNING ODOR WHILE TRAVELING VARIOUS SPEEDS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GLOBAL IMPORTS BMW (500 INTERSTATE N PKWY, ATLANTA, GA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000. VIN

NHTSA complaint 11065995, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
I am filing a complaint regarding the recall work performed on my 2011 BMW 528i for the VANOS bolt safety recall. The recall notice stated the vehicle was unsafe to drive until repaired. I arranged towing to Jackie Cooper BMW in Edmond, Oklahoma because of this safety warning. The dealership performed the recall repair and released the vehicle back to me. Immediately after picking it up, the vehicle experienced a failure and became inoperable. The vehicle had to be towed again. This time, the dealership covered the towing cost and had the vehicle returned to my residence. Staff present at the time included a technician named Luke and the Service Drive Manager, Tayler Hawkins. Staff

NHTSA complaint 11699975, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 528I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

NHTSA complaint 11695044. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING

80,000 miles

The contact owns a 2011 BMW 528I. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated, and the vehicle stalled. The contact pulled over, and after several attempts, the vehicle restarted. The contact was able to restart the vehicle, and the message "Drivetrain Malfunction" was displayed. The contact stated that the failure started recently and had occurred several times. Additionally, the vehicle was vibrating intermittently and lost motive power. The contact stated that occasionally the vehicle failed to accelerate above 15 MPH. The contact smelled the odor of gasoline inside the vehicle. The contact stated that the check engine warning light

NHTSA complaint 11689537, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING

123,568 miles

The contact owns a 2011 BMW 528I. The contact received notification of NHTSA Recall Campaign Number: 23V707000 (ENGINE AND ENGINE COOLING), and the vehicle was taken to a local dealer for the recall repair. The contact stated that while driving 40 MPH, the message "Drive Train Malfunction - Drive Moderately" was displayed. The vehicle was towed to the same dealer to be diagnosed. The contact was informed that faulty spark plugs had caused damage to a cylinder, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 123,568.

NHTSA complaint 11663808. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
It feels like someone is hitting me from behind when it downshifts from I believe 2nd into 1st gear. Its a hard down shift. I was told by a mechanic at Bavarian Auto in Bakersfield Ca. His name is Sal and he is the owner. I told him when I took my car in that I wanted the transmission fluid changed. He told me it's a lifetime transmission and it never had to be changed. Now I'm pretty sure I'm having a problem with my transmission because of it needing the oil changed.

NHTSA complaint 11644233. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM:STARTER ASSEMBLY

140,000 miles

The contact owns a 2011 BMW 528I. The contact stated that the vehicle was difficult to start. The vehicle was taken to the dealer and the starter was replaced; however, the failure recurred. The vehicle was taken to an independent mechanic where the starter was replaced; however, the failure persisted. The contact stated that while stopped at a traffic light, the vehicle shut off and failed to restart. The vehicle was towed to Pep Boys to be diagnosed. The vehicle was not diagnosed or repaired. Another dealer, BMW of Tallahassee (1485 Capital Cir NW, Tallahassee, FL 32303); was notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA

NHTSA complaint 11642319, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the BMW 528I

Model year Complaints Recalls Deaths
2016 59 4
2015 63 1
2014 56 3
2013 73 4
2012 89 4
2010 65 2

Other 2011 BMW models

Every BMW on this site — 249 vehicles, 484 recall campaigns and 2 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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