CSR

GMC · NHTSA safety record

2011 GMC Sierra

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

43

Complaints

1

Crashes

0

Fires

1

Injuries

0

Deaths

Owners of the 2011 GMC Sierra have filed 43 safety complaints with NHTSA between April 2012 and March 2022. The most complained-about system is the air bags, named in 10 of them (23%). The typical failure was reported at 47,500 miles, the median across the 40 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

ELECTRICAL SYSTEM:IGNITION

14V827000 · December 30, 2014

The defect
General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
The risk
If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
The remedy
GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.

General Motors LLC · up to 84,192 vehicles across all model years covered

STEERING:LINKAGES

11V339000 · June 28, 2011

The defect
GM IS RECALLING CERTAIN MODEL YEAR 2011CADILLAC ESCALADE, ESCALADE ESV; CHEVROLET SILVERADO HD, SILVERADO LD, SUBURBAN, TAHOE; AND GMC SIERRA HD, SIERRA LD, YUKON, AND YUKON XL VEHICLES. THE INTERMEDIATE STEERING SHAFT ATTACHING BOLTS MAY NOT HAVE BEEN TIGHTENED TO THE PROPER SPECIFICATION.
The risk
THIS COULD ALLOW THE JOINTS TO SEPARATE, AND THE DRIVER COULD EXPERIENCE LOSS OF STEERING INCREASING THE RISK OF A CRASH.
The remedy
GM DEALERS WILL INSPECT AND ENSURE THAT THE INTERMEDIATE STEERING SHAFT BOLTS ARE TIGHTENED TO THE PROPER SPECIFICATION. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JULY 13, 2011. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463.

GENERAL MOTORS LLC · up to 739 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 43.

UNKNOWN OR OTHER 11 26%
AIR BAGS 10 23%
STRUCTURE 8 19%
ENGINE 7 16%
POWER TRAIN 6 14%
ELECTRONIC STABILITY CONTROL (ESC) 4 9%
VEHICLE SPEED CONTROL 4 9%
ELECTRICAL SYSTEM 3 7%
SERVICE BRAKES 3 7%
ENGINE AND ENGINE COOLING 1 2%
EQUIPMENT 1 2%
EQUIPMENT ADAPTIVE/MOBILITY 1 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2016 at 14.

2012 2016 2022
2012 to 2022

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ENGINE

1 injured · 13,800 miles

I OWN A 2011 GMC SIERRA 3500 6.6 DURAMAX DIESEL TRUCK. WHEN THE TRUCK IS "REGEN-ING" THE "DPF", RAW FUEL LEAKS FROM AN EXHAUST COUPLING LOCATED AT THE TURBO AND DOWN-PIPE SATURATING THE HOT EXHAUST PIPE WITH FUEL. WHEN YOU COME TO A STOP WHILE IT IS IN THIS REGEN MODE WHITE SMOKE BOILS OUT FROM UNDER THE HOOD AND ENTERS THE CABIN INDUCING A COUGHING FIT AND BURNING EYES. I TOOK THE TRUCK TO A GMC DEALER IN SAN ANGELO TX AND TOLD THEM ABOUT THE PROBLEM. WAS TOLD THAT THEY COULDN'T REPLICATE THE PROBLEM THAT I WAS DESCRIBING AND THAT I SHOULD REST ASSURED BECAUSE "DIESEL WON'T BURN ANYWAY". *TR

NHTSA complaint 10504865. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · 137,000 miles

WE WERE DRIVING ON THE INTERSTATE IN HOUSTON AT APPROXIMATELY 60-65 MPH APPROACHING A HILL. WHEN REACHING THE TOP OF THE HILL, THERE WAS A PARKED CAR IN THE MIDDLE OF THE HIGHWAY AND WE SLAMMED INTO THE BACK END OF IT. BOTH VEHICLES WERE TOTALED. FORTUNATELY, WE WERE WEARING SEAT BELTS AND WERE NOT TERRIBLY INJURED. JUST REAL JARRED UP.THE AIR BAGS NEVER DEPLOYED. WITH A HIT THAT HARD THEY SHOULD HAVE. *TR

NHTSA complaint 10714346. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
2011 GMC SIERRA. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE FRONTAL AIRBAG SAFETY RECALL. THE CONSUMER STATED THE DEALER HAS NOT BEEN PROVIDED THE NECESSARY PARTS TO REPAIR THE VEHICLE. *JS

NHTSA complaint 11456285. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
MY DASH IS CRACKED AROUND THE AIRBAG. PASSENGER SIDE.

NHTSA complaint 10860189. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

50,000 miles

TL* THE CONTACT OWNS A 2011 GMC SIERRA. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED MULTIPLE FRACTURES ON THE DASHBOARD AROUND WHERE THE FRONT PASSENGER SIDE AIR BAG WAS LOCATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

NHTSA complaint 10854398. Filed by an owner and not verified by NHTSA or by us.

ENGINE

59,980 miles

WHILE DRIVING DOWN THE INTERSTATE AT 70 MPH MY SERVICE TRACTION CONTROL MESSAGE, SERVICE STABILITRAK MESSAGE, CHECK ENGINE LIGHT, AND REDUCED ENGINE POWER MESSAGE CAME ON. THE VEHICLE STARTED RUNNING VERY ROUGH IT WOULD NOT GO ABOVE 50 MPH. I DROVE APPROXIMATELY 3 MILES TO GET OFF THE INTERSTATE INTO THE GAS STATION PARKING LOT. I TURNED IT OFF FOR ABOUT 10 MINUTES WHEN I TURNED IT BACK ON ONLY THE CHECK ENGINE LIGHT WAS ON I TOOK IT TO THE SHOP AND THEY RAN TESTS AND SAID IT WAS THE BATTERY. TWO WEEKS LATER IT HAPPENED AGAIN SAME THING WHEN I TURNED IT OFF IT WORKED FINE AFTER SITTING FOR 10 MINUTES I GOT HOME AND WHEN I GOT A CHANCE TO LOOK AT IT TO DAYS LATER THE CHECK ENGINE LIGHT WAS

NHTSA complaint 10852316, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

58,000 miles

RECENTLY THE DASHBOARD HAS STARTED TO CRACK IN MULTIPLE LOCATIONS, MOST NOTABLY A CRACK AROUND PASSENGER AIRBAG.

NHTSA complaint 10850327. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

65,000 miles

DASH BOARD CRACK AT CORNER OF PASSENGER SIDE AIR BAG AND 2 MORE CRACKS AT DRIVERS SIDE INSTRUMENT PANEL. CONCERN THAT THE CRACK AT AIR BAG COULD BE A SAFETY CONCERN IF EVER DEPLOYED.

NHTSA complaint 10839656. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the GMC Sierra

Model year Complaints Recalls Deaths
2017 61 0
2015 53 6
2014 101 11
2013 39 3
2012 29 2
2010 34 0

Other 2011 GMC models

Every GMC on this site — 144 vehicles, 425 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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