CSR

GMC · NHTSA safety record

2014 GMC Sierra

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

101

Complaints

5

Crashes

2

Fires

9

Injuries

0

Deaths

Owners of the 2014 GMC Sierra have filed 101 safety complaints with NHTSA between November 2013 and October 2024. The most complained-about system is the exterior lighting, named in 63 of them (62%). The typical failure was reported at 3,000 miles, the median across the 84 complaints that gave an odometer reading.

NHTSA has issued 11 recalls covering this vehicle.

Recalls (11)

EQUIPMENT:OTHER:LABELS

13V544000 · October 30, 2015

The defect
General Motors (GM) is recalling certain model year 2013-2014 Chevrolet Silverado HD, Chevrolet Express, and GMC Sierra HD vehicles, and model year 2013 GMC Savana compressed natural gas (CNG) vehicles that fail to comply with Federal Motor Vehicle Safety Standard No. 303 "Fuel System Integrity of Compressed Natural Gas Vehicles." In the affected vehicles, the text of the CNG fuel-only label is smaller than the required size, and as a result, may be less noticeable.
The risk
Text that does not conform to the required labeling size could inhibit fuel tank inspection practices and safe refueling, increasing the risk of a fire.
The remedy
GM will notify owners and will send them a replacement label, free of charge. The recall began December 3, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 13365.

General Motors LLC · up to 1,808 vehicles across all model years covered

ELECTRICAL SYSTEM:IGNITION

15V640000 · October 9, 2015

The defect
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra trucks manufactured January 24, 2014, to February 26, 2014, 2015 Chevrolet Suburban vehicles manufactured February 12, 2014 and Chevrolet Tahoe vehicles manufactured February 6, 2014, to February 13, 2014. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
The risk
If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
The remedy
GM will notify owners, and dealers will replace the ignition lock housing, free of charge. The recall began on November 20, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 15573.

General Motors LLC · up to 3,073 vehicles across all model years covered

ELECTRICAL SYSTEM

14V614000 · October 1, 2014

The defect
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
The risk
If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
The remedy
GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM’s number for this recall is 14515.

General Motors LLC · up to 106,307 vehicles across all model years covered

SEATS

14V446000 · July 23, 2014

The defect
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load condition such as a crash.
The risk
A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.
The remedy
GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14340.

General Motors LLC · up to 124,007 vehicles across all model years covered

POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

14V374000 · June 27, 2014

The defect
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra vehicles, and model year 2015 GMC Yukon and Chevrolet Suburban and Tahoe vehicles. In the affected vehicles, an electrical signal short may cause the transfer case to shift to neutral without the driver's input.
The risk
If the transfer case switches to neutral while the vehicle is parked and the parking brake is not in use, the vehicle may roll away increasing the risk of injury to bystanders. If the transfer case switches to neutral while the vehicle is being driven, the vehicle would lose drive power, increasing the risk of a crash.
The remedy
GM will notify owners, and dealers will re-program the software in the transfer case control module, free of charge. The recall began in early August 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14192.

General Motors LLC · up to 392,459 vehicles across all model years covered

EQUIPMENT

14V345000 · June 18, 2014

The defect
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Silverado vehicles manufactured May 15, 2013, to January 29, 2014, and GMC Sierra vehicles manufactured September 19, 2013, to February 8, 2014, and equipped with both optional accessory all-weather floor mats (option RPO VAV) and optional vinyl flooring (option RPO BG9). The affected vehicles built with the vinyl flooring option do not have the retention features necessary to properly secure the floor mat on the driver's side.
The risk
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
The remedy
GM will notify owners, and reimburse the owner for the purchase price upon their return. The owners will also be provided an insert for their owners manual instructing them not to use floor mats, free of charge. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet) or 1-800-462-8782 (GMC). GM's number for this recall is 14310.

General Motors LLC · up to 184 vehicles across all model years covered

ELECTRICAL SYSTEM:SOFTWARE

14V301000 · June 6, 2014

The defect
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra, and 2015 Chevrolet Tahoe and Suburban vehicles equipped with a base radio and an internal amplifier. The radios in the affected vehicles may become inoperative, and as a result, there would be no audible chime to notify the driver if the door is opened with the key in the ignition or no audible seat belt warning indicating the seat belts were not buckled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Protection and Rollaway Prevention," and 208, "Occupant Crash Protection."
The risk
Without an audible indicator, the driver may not be aware that the driver's door is open while the key is in the ignition, increasing the risk of a vehicle rollaway. Additionally, there would be no reminder that the driver's or front seat passenger's seat belt is not buckled, which could increase the risk of injury in a crash.
The remedy
GM will notify owners, and dealers will update the radio software, free of charge. The recall began on July 2, 2014. Chevrolet owners may contact GM's customer service at 1-800-222-1020. GMC owners may contact GM's customer service at 1-800-462-8782. GM's number for this recall is 14315.

General Motors LLC · up to 57,512 vehicles across all model years covered

STEERING:LINKAGES:TIE ROD ASSEMBLY

14V246000 · May 14, 2014

Do not drive until repaired

The defect
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Silverado vehicles manufactured May 23, 2013, through March 25, 2014, 2014 GMC Sierra vehicles manufactured May 25, 2013, through March 31, 2014, and 2015 Chevrolet Tahoe vehicles manufactured January 29, 2014, through March 27, 2014. In the affected vehicles, the tie rod threaded attachment may not be properly tightened to the steering gear rack.
The risk
An improperly tightened tie rod attachment may allow the tie rod to separate from the steering rack, resulting in a loss of steering, increasing the risk of a vehicle crash.
The remedy
GM notified all owners, and dealers will inspect the inner tie rods to make sure that they are correctly tightened, replacing the steering gear, as necessary, free of charge. The recall began on May 14, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14204. NOTE: Owners are advised not to drive their vehicles until they have been inspected and repaired. Owners should contact GM to have their vehicles towed to the dealership.

General Motors LLC · up to 477 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES

14V152000 · March 31, 2014

The defect
General Motors LLC (GM ) is recalling certain model year 2014 Chevrolet Silverado Light Duty Regular Cab, Double Cab, and Crew Cab 1500 series and model year 2015 Suburban and Tahoe; GMC model year 2014 Sierra Regular Cab, Double Cab, and Crew Cab 1500 Series and model year 2015 Yukon and Yukon XL vehicles equipped with a 6-Speed Automatic Transmission (feature code MYC). The subject vehicles may have a transmission oil cooler line that is not securely seated in the fitting.
The risk
If the line is not securely seated and transmission oil leaks from the fitting, the oil could contact a hot surface and cause a vehicle fire.
The remedy
GM will notify owners, and dealers will inspect the transmission oil cooler line connection and repair the vehicles, as needed, free of charge. The recall began on May 19, 2014. Owners may contact Chevrolet at 1-866-694-6546 or GMC owners may contact GMC at 1-866-996-9463. GM's number for this recall is 14121.

General Motors LLC · up to 489,936 vehicles across all model years covered

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

13V488000 · October 17, 2013

The defect
General Motors (GM) is recalling certain model year 2014 Chevrolet Silverado and GMC Sierra 1500 vehicles manufactured August 1, 2013, through September 10, 2013, and equipped with manual reclining seatbacks. In the affected vehicles, either of the front seatbacks may have play. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 202a, "Head Restraints."
The risk
If the vehicle is struck from behind, the head restraint may not properly protect occupants, increasing the risk of injury.
The remedy
GM has notified owners. Dealers will inspect the seatback recliner mechanisms and make adjustments, as needed, free of charge. The recall began on October 23, 2013. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. GM's recall number is 13323.

General Motors LLC · up to 18,972 vehicles across all model years covered

AIR BAGS

13V315000 · July 19, 2013

The defect
General Motors is recalling certain model year 2014 Chevrolet Silverado trucks manufactured June 1, 2013, through June 30, 2013; and model year 2014 GMC Sierra trucks manufactured June 4, 2013, through June 30, 2013. Welding on the passenger airbag inflator may fracture when the airbag is deployed, allowing some gas from the air bag inflator to vent behind the instrument panel, instead of into the air bag.
The risk
As a result the air bag may not fully inflate, increasing the risk of injury.
The remedy
General Motors will notify owners and dealers will replace the passenger air bag module, free of charge. The recall began on August 23, 2013. Owners may contact Chevrolet at 1-866-694-6546 and GMC at 1-866-996-9463. GM's recall number is 13230.

General Motors LLC · up to 843 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 101.

EXTERIOR LIGHTING 63 62%
POWER TRAIN 10 10%
ELECTRICAL SYSTEM 9 9%
ENGINE 8 8%
STRUCTURE 8 8%
STEERING 7 7%
AIR BAGS 5 5%
SUSPENSION 5 5%
VISIBILITY/WIPER 5 5%
SEATS 2 2%
UNKNOWN OR OTHER 2 2%
ELECTRONIC STABILITY CONTROL (ESC) 1 1%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2015 at 45.

2013 2015 2024
2013 to 2024

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

2 injured · crash · towed · 93,622 miles

The contact owns a 2014 GMC Sierra. The contact stated that while driving at 42 MPH, she was involved in a three-vehicle accident after a vehicle involved in another accident ricocheted and hit her vehicle. The driver's side air bag exploded but did not deploy. Black smoke was released from the steering wheel and the air bag fell on the contact's left leg. The driver seat belt retractor fell apart during the accident which sliced the top part of the contact's ear; in addition, the failure sent a part of the contact's earing into her ear canal. The driver of the vehicle that was originally hit in the accident died the next day in the hospital; another passenger in that same vehicle was

NHTSA complaint 11472552, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · 6,000 miles

I WAS STOPPED AT A RED LIGHT BEHIND 2 OTHER VEHICLES. A VEHICLE FROM BEHIND STRUCK ME AT APPX 40 MPH AND RAMMED ME INTO VEHICLE IN FRONT OF ME. THE CAB OF MY TRUCK FILLED WITH A WHITE. "SMOKE". I WAS TOLD BY BOTH FIREMEN AND WRECKER DRIVER AIRBAGS HAD ACTIVATED BUT NOT DEPLOYED. MY WIFE WAS WITH ME. BOTH OUR SEATBELTS LOCKED UP AS THEY SHOULD. CONCERN IS HAD THE AIRBAG DEPLOYED IT MIGHT HAVE HELPED WITH BACK AND SHOULDER INJURY. MAYBE WE WOULD NOT HAVE BOUNCED AROUND AS MUCH. I NOTIFIED GMC AND THEY MADE A CASE FILE BUT AFTER A WEEK STILL HAVE NOT CONTACTED ME. EVEN AFTER NUMEROUS VOICE MESSAGES LEFT. *TR

NHTSA complaint 10561907. Filed by an owner and not verified by NHTSA or by us.

ENGINE

2 injured · crash · 4,000 miles

MY SON AND I WERE DRIVING MY GMC SIERRA 2014 TO HIS FRIENDS HOUSE BEFORE WE CRASHED. MY SON WAS DRIVING AND HAS HIS LEARNER'S PERMIT, HOWEVER, HAD BEEN DRIVING FOR 4 MONTHS. AT A FORK IN THE ROAD I TOLD MY SON QUICKLY TO MAKE A RIGHT RATHER THAN LEFT AND WE CRASHED INTO AN IMPROPERLY GRATED WALL OF DIRT CAUSING THE TRUCK TO GO FROM 40 MPH TO 0 WITH MY SON HAVING HIS SEATBELT ON, BUT I DID NOT. NEITHER AIRBAGS DEPLOYED AND BOTH OF US SUSTAINED SERIOUS INJURIES. MY SON BROKE HIS NOSE AND I AM SUFFERING FROM A BROKEN NOSE, CONCUSSION AND A BURST VERTEBRAE. NEITHER AIRBAGS DEPLOYED WHICH COULD'VE MADE A HUGE DIFFERENCE ON OUR INJURIES. *TR

NHTSA complaint 10621127. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

1 injured · 3,800 miles

THE FACTORY SUPPLIED RUNNING BOARDS HAVE TREADS THAT FAIL TO PROVIDE ANY TRACTION FOR FEET WHILE ENTERING OR EXITING. THE TREADS NEED TO BE ROTATED 90 DEGREES AND MADE OF A SOFTER RUBBER WITH A DEEPER AND MORE AGGRESSIVE TREAD PATTERN. AS THEY EXIST THEY ARE VERY SLIPPERY ESPECIALLY WHEN WET OR FROZEN. GIVEN THE ADDED HEIGHT OF TRUCKS IT REQUIRES SOME USE OF THE RUNNING BOARDS TO ENTER/EXIT THE TRUCK. ESPECIALLY WHEN YOU ARE 68. AS DESIGNED AND MANUFACTURED THEY ARE ACTUALLY AN ACCELERANT IN SLIPPING FEET. I FEEL THEY ARE OF DEFECTIVE DESIGN AND MANUFACTURE AND COULD/SHOULD BE MADE SAFER. I FELL THREE TIMES IN THE PAST MONTHS WHILE EXITING MY SIERRA 1500.

NHTSA complaint 10788104. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

105,000 miles

The contact owns a 2014 GMC Sierra. The contact stated that while making a right turn into the driveway, the steering wheel had become stiff. No warning light had illuminated. The vehicle was no longer being driven since the steering wheel was too stiff and required excessive force causing control to be lost while driving. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000.

NHTSA complaint 11620327. Filed by an owner and not verified by NHTSA or by us.

STEERING

55,000 miles

The contact owns a 2014 GMC Sierra 1500. The contact stated while exiting his garage and making a right turn, the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact took the vehicle to an independent shop but was unable to diagnose the failure. The contact took the vehicle to the local dealer, where it was diagnosed with the power steering module needed to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V586000 (Steering), however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 55,000.

NHTSA complaint 11536524. Filed by an owner and not verified by NHTSA or by us.

STEERING

crash · towed · 170,000 miles

The contact owns a 2014 GMC Sierra. The contact stated while driving on a dirt road at 3 mph and making a left turn but the vehicle made a right turn and crashed into a tree. The contact stated no warning light was illuminated. No air bags deployed. The contact stated no one was injured nor sought medical attention. No police report was filed. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic, where it was diagnosed with needing the front driver-side tire rod to be replaced. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact

NHTSA complaint 11506068, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · towed · 100,000 miles

The contact owned a 2014 GMC Sierra. The contact stated that while driving at 65 MPH, the vehicle crashed into another vehicle. The air bags failed to deploy. No injuries were sustained. The EMT responded but no medical attention was required. The vehicle was towed to a tow yard. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. A police report was filed. The dealer nor the manufacturer was notified. The failure mileage was approximately 100,000.

NHTSA complaint 11504615. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING

9 miles

THE VEHICLE LIGHTS ARE VERY DIM EVEN WITH THE HIGH BEAMS ON. WHILE DRIVING AT NIGHT CAN BARELY SEE IN FRONT OF ME. THESE ARE A HAZARD TO ME AND OTHERS, SINCE NOT BEING ABLE TO SEE A GOOD DISTANCE IN FRONT OF THE VEHICLE MAKES HARD TO SEE PEDESTRIANS, ANIMALS OR DEBRIS IN THE ROAD AT NIGHT.

NHTSA complaint 10855440. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the GMC Sierra

Model year Complaints Recalls Deaths
2017 61 0
2015 53 6
2013 39 3
2012 29 2
2011 43 2
2010 34 0

Other 2014 GMC models

Every GMC on this site — 144 vehicles, 425 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst