2014 GMC Terrain

The defect

General Motors, LLC (GM) is recalling certain 2014-2015 Chevrolet Equinox and GMC Terrain vehicles. The ball joints in the windshield wiper module may corrode, causing one or both windshield wipers to fail.

The risk

Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.

The remedy

Dealers will inspect the wiper module, and repair or replace it as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on April 21, 2022. Owner notification letters were mailed on October 25, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N212352530.

General Motors, LLC · up to 681,509 vehicles across all model years covered

The defect

General Motors, LLC (GM) is recalling certain 2010-2017 GMC Terrain vehicles. A reflection caused by the headlight housings may illuminate areas above the vehicle and outside of the driver's view with excessively bright light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

The risk

The bright reflection may cause a glare for other drivers, reducing their visibility and increasing the risk of a crash.

The remedy

Dealers will install headlamp appliques, free of charge. Owner notification letters were mailed September 8, 2022. Owners may contact GMC customer service at 1-800-462-8782. GM's number for this recall is N222363740.

General Motors, LLC · up to 740,581 vehicles across all model years covered

Closed engineering analysis · opened December 13, 2019 · closed November 28, 2022 · led to recall 22V165000

visibility, visibility and the wipers

On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.

Closed recall query · opened November 2, 2018 · closed December 19, 2019

visibility, visibility and the wipers

On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.

My husband just did an at home oil change on the car not long before the incident. Unfortunately my car was barely under 3,000 miles since the oil change and we were going to change the oil again when my engine died mid drive on the way home. There was no oil in the car due to high oil consumption and no coolant either. High oil consumption was not reported and not disclosed to me before and a broken guide for my timing chain leading to total engine failure just after I started to exit the highway. Had my car died any sooner I would have crashed. Or wrecked with another vehicle. GMC and the dealership I got the car from did not properly disclose this safety risk to me when I purchased the …

NHTSA complaint 11718808, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ABS Brake problem and have tried to get it repaired for over 3 months and cannot seem to be able to get the part and call GM with no help. Can not tell me when or where to buy the part. Nobody seems to be able to get a new part and no help from GM. If there is this many problems that there is no part left available it should be a national recall.

NHTSA complaint 11682242. Filed by an owner and not verified by NHTSA or by us.

I purchased this in March of 2025. 2 or 3 weeks after I bought this I took it to an oil lube shop and they said there was not any oil on the.dip stick. Also I started noticing the car being jerky while driving and when shutting it off it sputters. I took it to Max motors, a GMC dealer for a diagnostic check because it uses a quart of oil a week. They told me the high pressure fuel pump is bad and the piston rings were no good. This was on the 18th of June. I had taken it to the dealer I bought it from and complained about the problems, but he wouldn't do anything about it . The warranty was good at that time. Max motors told me it would cost me about $5000 to fix it which I don't have. I …

NHTSA complaint 11675197, quoted in part. Filed by an owner and not verified by NHTSA or by us.

towed · 130,000 miles

The contact owns a 2014 GMC Terrain. The contact stated that while driving 50 MPH, the vehicle started jerking and hesitating abnormally. A dealer was contacted. The vehicle was towed to a dealer, where it was diagnosed and determined that the piston rings were damaged, the high-pressure fuel pump had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 130,000.

NHTSA complaint 11673778. Filed by an owner and not verified by NHTSA or by us.

125,000 miles

The contact owns a 2014 GMC Terrain. The contact stated while driving at an undisclosed speed, the contact became aware of an abnormal odor coming from the engine compartment, with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine failed due to excessive oil consumption. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was made aware of the failure. The approximate failure mileage was 125,000.

NHTSA complaint 11671932. Filed by an owner and not verified by NHTSA or by us.

Tensioner issues keeps breaking the timing chain. . Replaced twice at own cost. Fuel pump/ loss of power while driving. Back up camera doesn't work sometimes. Screen goes black. If key is left in the ignition it starts itself. If you try to use a car charger for a phone the AC shuts off and a "systems error" message pops up. This happens alot. It's an ongoing issue since I bought the car in Feburary this year.

NHTSA complaint 11670432. Filed by an owner and not verified by NHTSA or by us.