CSR

GMC · NHTSA safety record

2014 GMC Sierra Denali

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

14

Complaints

0

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2014 GMC Sierra Denali have filed 14 safety complaints with NHTSA between August 2017 and January 2021. The most complained-about system is the brakes, named in 3 of them (21%). The typical failure was reported at 59,496 miles, the median across the 13 complaints that gave an odometer reading.

No recall campaign was matched to this year, make and model. That is not the same as a clean vehicle: recalls are issued against production ranges, and the only reliable check is your own VIN.

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Desiccated Air Bag Inflator Rupture

EA21002

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 14.

UNKNOWN OR OTHER 4 29%
SERVICE BRAKES 3 21%
AIR BAGS 2 14%
STRUCTURE 2 14%
ENGINE 1 7%
EXTERIOR LIGHTING 1 7%
FUEL/PROPULSION SYSTEM 1 7%
POWER TRAIN 1 7%
SERVICE BRAKES, HYDRAULIC 1 7%
SUSPENSION 1 7%
VEHICLE SPEED CONTROL 1 7%
WHEELS 1 7%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2018 at 4.

2017 2018 2021
2017 to 2021

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

towed · 109,000 miles

TL* THE CONTACT OWNS A 2014 GMC SIERRA DENALI. THE CONTACT STATED THAT WHILE DRIVING SHE HEARD A SQUEAKING NOISE COMING FROM THE BRAKES. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CALIPER AND BRAKE PADS NEEDED TO BE REPLACED AFTER HAVING IT FOR A YEAR. THE VEHICLE WAS REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.*JB

NHTSA complaint 11326342. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING

22,000 miles

HEADLIGHTS ARE EXTREMELY DIM MAKING IT DIFFICULT TO SEE AT NIGHT OUT IN RAINY CONDITIONS CAUSING A HUGE SAFETY PROBLEM WHEN DRIVING AT NIGHT. CAN BARELY SEE WHEN MAKING LEFT OR RIGHT HAND TURNS AS WELL CAUSING A HUGE SAFETY ISSUE AT NIGHT WITH PEDESTRIANS ARE IN A DARK CROSSWALK.

NHTSA complaint 11386642. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

99,320 miles

NEED A RECALL FOR AIR BAGS VEHICLE STATIONARY

NHTSA complaint 11376021. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

69,000 miles

WHEN DRIVING AT HIGHWAY SPEED OR ACCELERATING THE BACK OF THE TRUCK WILL VIOLENTLY VIBRATE.AT TIME IT IS ALMOST UNCONTROLLABLE AND BECOMES VERY HARD TO STEER. I SO I HAVE RESEARCHED THIS ISSUE AND IT SEEMS THAT THERE ARE MANY COMPLAINTS ABOUT THIS EXACT ISSUES WITH 2014 TO 2019 CHEVY AND GMC TRUCKS. I JUST HAD THE ALIGNMENT DONE AND BRAND NEW TIRES PUT ON IT THE TRUCK 6-22-20. NOW THE TRUCK SHAKES EVEN MORE THEN IT DID BEFORE. *TR

NHTSA complaint 11330205. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
BRAKING SYSTEM FAILURE AT LOW SPEEDS.

NHTSA complaint 11233118. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

20 miles

WHEN AT SLOW SPEEDS, BRAKES GET HARD AND HAVE TO PUT A LOT OF PRESSURE TO STOP THE TRUCK.

NHTSA complaint 11223155. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the GMC Sierra Denali

Model year Complaints Recalls Deaths
2016 30 0
2015 22 0

Other 2014 GMC models

Every GMC on this site — 144 vehicles, 425 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst