CSR

GMC · NHTSA safety record

2014 GMC Yukon XL

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

11

Complaints

2

Crashes

0

Fires

1

Injuries

0

Deaths

Owners of the 2014 GMC Yukon XL have filed 11 safety complaints with NHTSA between April 2015 and August 2025. The most complained-about system is the air bags, named in 2 of them (18%). The typical failure was reported at 52,000 miles, the median across the 9 complaints that gave an odometer reading.

NHTSA has issued 3 recalls covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (3)

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

21V054000 · February 5, 2021

The defect
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
The remedy
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

General Motors, LLC · up to 1,778,128 vehicles across all model years covered

ELECTRICAL SYSTEM

14V614000 · October 1, 2014

The defect
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
The risk
If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
The remedy
GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM’s number for this recall is 14515.

General Motors LLC · up to 106,307 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC

13V342000 · August 6, 2013

The defect
General Motors is recalling certain model year 2014 Chevrolet Suburban vehicles manufactured July 9, 2013, through July 22, 2013; and 2014 Chevrolet Tahoe vehicles manufactured July 16, 2013, through July 23, 2013; and model year 2014 GMC Yukon vehicles manufactured July 13, 2013, through July 18, 2013; and model year 2014 GMC Yukon XL vehicles manufactured on July 22, 2013. The rear brake caliper bolts may not be fully tightened. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."
The risk
Loose caliper bolts may cause reduced braking performance and result in lengthened stopping distances, increasing the risk of a crash.
The remedy
GM will notify owners, and dealers will inspect the bolts on both rear brake caliper brackets. Any bolts found loose will be replaced and tightened. This service will be performed, at no charge. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. GM's recall number is 13247.

General Motors LLC · up to 10 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Desiccated Air Bag Inflator Rupture

EA21002

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 11.

UNKNOWN OR OTHER 5 45%
AIR BAGS 2 18%
SERVICE BRAKES 2 18%
ELECTRICAL SYSTEM 1 9%
LATCHES/LOCKS/LINKAGES 1 9%
VEHICLE SPEED CONTROL 1 9%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2018 at 4.

2015 2018 2025
2015 to 2025

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ELECTRICAL SYSTEM

1 injured · 120,079 miles

The contact's wife owns a 2014 GMC Yukon XL. The contact stated that on several occasions, the vehicle failed to start with the key in the ignition. The failure persisted and a yellow anti-theft warning symbol was displayed on the instrument panel. The contact stated that on one occasion the vehicle failed to start after several attempts and the contact became trapped inside the vehicle for approximately 5-6 minutes and was unable to unlock or open the doors. The contact attempted to use the remote and the key to unlock the doors but there was no electrical functions available. The contact stated that the temperature was very hot inside the vehicle, and he was starting to be deprived of

NHTSA complaint 11678148, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · 52,000 miles

AFTER SWITCHING TO PASSING LANE AND SEEING TRAFFIC IN LANE AT STANDSTILL I SWIFTLY JAMMED ON BRAKE PEDAL. BRAKES FAILED TO PROVIDE ADEQUATE STOPPING ABILITY AS THOUGH THEY WERE COATED WITH GREASE. DESPITE HAVING WELL IN EXCESS OF 100 FT THE VEHICLE WOULD NOT STOP. REAR ENDED VEHICLE IN FRONT WITH ABOUT 12K IN DAMAGE TO FRONT OF THE VEHICLE. AIR BAGS DID NOT DEPLOY. ORIGINAL ROTORS AND PADS WERE REPLACED AFTER EXPERIENCING SEVERE BRAKE FADING WHEN HOT PRIOR TO ACCIDENT. DRILLED AND SLOTTED RACING ROTORS WERE INSTALLED. AFTER THE VEHICLE WAS REPAIRED AND PLACED BACK ON THE ROAD, I TESTED WITH THE SAME BRAKES WITH A HARD STOP FROM 80 MPH. THE BRAKES WORKED SO WELL THE FORCE OF THE STOP WAS

NHTSA complaint 10711913, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

crash · 132,831 miles

WAS INVOLVED IN AN ACCIDENT UNABLE TO STOP IN TIME. UNINOW IF THIS IS RELATED TO THE BRAKE POTENTIAL RECALL BUT I HAVE NOTICED POTENTIAL STOPING DISTANCE CHANGES WHEN USING THE VEHICLE FOR LONG PERIODS I ASSUME IT IS JUST FROM USE. FIGURED THIS INFORMATION WOULD BE USEFUL WITH THE CURRENT INVESTIGATION

NHTSA complaint 11153615. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
Takata Recall. The contact owns a 2014 GMC Yukon XL. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer and a secondary dealer, AutoNation Buick GMC West (16400 W Colfax Ave, Golden, CO 80401), were contacted and informed the contact that the parts to repair the vehicle were on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint 11533199. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

100,000 miles

CRACKED DASHBOARD. ONE CRACK OVER THE DRIVERS SIDE DASH ONE ALSO ON THE PASSENGER SIDE JUST ABOVE THE AIRBAG.

NHTSA complaint 11217024. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

48,000 miles

DASHBOARD CRACKED ON CORNER OF AIRBAG.

NHTSA complaint 11129675. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

191,000 miles

THIS WILL BE THE 3RD TIME IN THE LAST 4 YEARS I HAVE EXPERIENCED MY YUKON XL 2004 MODEL COMPLETELY SHUTTING DOWN WHILE ALL 3 TIMES DRIVING ON THE HIGHWAY AT A SPEED AVERAGE OF 65 MPH. WITH NO WARNING AT ALL. ALL 3 TIMES HAVE BEEN WHILE DRIVING THIS VEHICLE OVER A 4 HOUR PERIOD FOR FAMILY VACATION. MOST RECENTLY WAS THIS PAST LABOR DAY WEEKEND. WE HAVE REPLACED SENSORS, FUEL PUMP, AND MOST RECENTLY HAD THE ENGINE REPLACED WHICH IS WHY I KNOW FOR CERTAIN IT CANNOT BE RELATED TO ANY OF THE ABOVE. THANKFULLY I WAS NEAR A EXIT RAMP EACH TIME AND WAS ABLE TO PULL OVER SAFELY. ALL 3 TIMES I HAVE WAITED ABOUT 15 MINUTES AND THE CAR WILL START BACK UP -AND NO ONE SEEMS TO KNOW WHAT IS WRONG WITH IT.

NHTSA complaint 11124603. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the GMC Yukon XL

Model year Complaints Recalls Deaths
2026 23 3
2025 23 1
2024 62 2
2023 193 4
2022 152 4
2021 202 12
2020 45 2
2019 66 2
2018 52 2
2017 144 1
2016 199 3
2015 306 2
2013 22 4
2012 13 4
2011 47 3
2010 28 3

Other 2014 GMC models

Every GMC on this site — 144 vehicles, 425 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst