CSR

Subaru · NHTSA safety record

2011 Subaru Legacy

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

167

Complaints

7

Crashes

2

Fires

3

Injuries

0

Deaths

Owners of the 2011 Subaru Legacy have filed 167 safety complaints with NHTSA between September 2010 and July 2026. The most complained-about system is the power train, named in 47 of them (28%). The typical failure was reported at 78,000 miles, the median across the 121 complaints that gave an odometer reading.

NHTSA has issued 16 recalls covering this vehicle.

Recalls (16)

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

20V003000 · January 2, 2020

The defect
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKC-20.

Subaru of America, Inc. · up to 111,562 vehicles across all model years covered

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

20V002000 · January 2, 2020

The defect
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKB-20.

Subaru of America, Inc. · up to 127,547 vehicles across all model years covered

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

20V001000 · January 2, 2020

The defect
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators with alternate inflators, free of charge. The recall began January 7, 2020. Subaru Owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKA-20.

Subaru of America, Inc. · up to 258,813 vehicles across all model years covered

ELECTRICAL SYSTEM:IGNITION:SWITCH

19V297000 · April 11, 2019

The defect
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles, 2008-2011 Impreza vehicles, 2008-2014 WRX vehicles, 2005-2014 Legacy vehicles, 2005-2014 Outback vehicles and 2006-2008 Tribeca vehicles equipped with a mechanical key ignition switch installed as a replacement part. The ball spring inside the switch may break, reducing the strength of the ignition switch. If this occurs, the weight on the key ring and certain road conditions could cause the ignition switch to move out of the run position to the accessory position, turning off the engine.
The risk
The engine turning off unexpectedly can increase the risk of a crash. If a crash occurs under this condition, the air bag may not deploy, increasing the risk of injury.
The remedy
Subaru will notify owners, and dealers will inspect the ignition switch, replacing the ignition switch, if necessary, free of charge. The recall began May 10, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUF-91.

Subaru of America, Inc. · up to 511 vehicles across all model years covered

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

19V009000 · January 9, 2019

The defect
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Legacy and Outback vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
The remedy
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKC-19.

Subaru of America, Inc. · up to 452,630 vehicles across all model years covered

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

19V008000 · January 9, 2019

The defect
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Outback, and Legacy vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
The remedy
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKB-19.

Subaru of America, Inc. · up to 330,120 vehicles across all model years covered

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

19V007000 · January 9, 2019

The defect
Subaru of America, Inc. (Subaru) is recalling certain 2010-2013 Forester, 2010-2014 Tribeca, WRX, Outback, Legacy, and 2010-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
The remedy
Subaru has notified owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKA-19.

Subaru of America, Inc. · up to 43,394 vehicles across all model years covered

PARKING BRAKE

18V626000 · September 13, 2018

The defect
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Subaru Legacy and Outback vehicles equipped with a manual transmission. The electronic parking brake (EPB) may not engage as intended, allowing the vehicle to rollaway if the transmission is not in the proper gear when parked.
The risk
A vehicle rollaway can increase the risk of a crash.
The remedy
Subaru will notify owners, and dealers will replace the EPB actuator assembly, free of charge. The recall began July 19, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTV-81.

Subaru of America, Inc. · up to 27,175 vehicles across all model years covered

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

18V012000 · January 9, 2018

The defect
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Legacy, Forester, Tribeca, WRX and Outback vehicles, and 2009-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
The remedy
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on February 9, 2018. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-18.

Subaru of America, Inc. · up to 64,179 vehicles across all model years covered

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

17V014000 · January 10, 2017

The defect
Subaru of America, Inc. (Subaru) is recalling certain 2005-2006 Subaru Baja, 2006-2011 Impreza (including WRX and STI models), 2006-2012 Tribeca, 2009-2012 Forester, Legacy, Outback, and 2012 WRX vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
The remedy
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began March 6, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-17.

Subaru of America, Inc. · up to 53,480 vehicles across all model years covered

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

16V694000 · September 27, 2016

The defect
Subaru of America, Inc. (Subaru) is recalling certain model year 2010-2014 Legacy vehicles manufactured November 26, 2008, to June 7, 2013, and 2010-2014 Outback vehicles manufactured January 9, 2009 to June 7, 2013. Due to contamination, components within the windshield wiper motor bottom cover may interfere with each other. If an obstruction, such as a buildup of snow or ice prevents the wiper arms from being able to stop in the parked position, the wiper motor may overheat and the bottom cover may melt.
The risk
If the windshield wiper motor overheats, the wipers may fail, reducing driver visibility and increasing the risk of a crash. Additionally, the wiper motor cover may melt, increasing the risk of a fire.
The remedy
Subaru will notify owners, and dealers will replace the windshield wiper motor bottom cover assembly, free of charge. The recall began October 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTK-71. Note: This recall supersedes recall 11V-469. All vehicles that were remedied under that campaign are affected by this campaign, and need to have their wiper motor bottom cover replaced again.

Subaru of America, Inc. · up to 592,647 vehicles across all model years covered

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

16V358000 · May 25, 2016

The defect
Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy, Outback, 2009-2011 Legacy, Outback, Forester, 2006-2011 Impreza, Tribeca, 2003-2006 Baja, and 2006 Saab 9-2x vehicles originally sold or that have ever been registered in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." These vehicles may be equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
The remedy
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 26, 2016. Owners may contact Subaru customer service at 1-856-488-8500. Saab owners may contact GM at 1-800-955-9007. Subaru's number for this recall is TKA-16.

Subaru of America, Inc. · up to 302,127 vehicles across all model years covered

ELECTRICAL SYSTEM

13V061000 · February 25, 2013

The defect
Subaru is recalling certain model year 2010-2012 Legacy and Outback vehicles equipped with an automatic or CVT transmission and an Audiovox remote engine starter (RES) accessory, certain model year 2012-2013 Impreza vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory, and certain model year 2013 XV Crosstrek vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory. Additionally included are certain model year 2013 Legacy and Outback vehicles that may have received replacement RES fobs. If the RES fob is dropped, the fob may malfunction and randomly transmit an engine start request without pressing the button.
The risk
The engine may inadvertently start and run for up to fifteen minutes. The engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. If the vehicle is parked in an enclosed area, there is a risk of carbon monoxide build-up which may cause headaches, dizziness or, in extreme cases, unconsciousness and/or asphyxiation.
The remedy
Subaru will notify owners, and dealers will replace the RES key fobs, free of charge. The recall began on April 22, 2013. Owners may contact Subaru at 1-800-782-2783 for more information.

Subaru of America, Inc. · up to 47,419 vehicles across all model years covered

EXTERIOR LIGHTING

12V602000 · December 26, 2012

The defect
Subaru is recalling certain model year 2010 and 2011 Legacy and Outback vehicles, certain model year 2006 through 2012 Tribeca vehicles sold before January 2012, and certain model year 2009 through 2012 Forester vehicles sold before January 2012. Up to 78,650 of these vehicles may have been equipped with accessory puddle lights that, when illuminated, brighten the area under the doors of the vehicle. A short circuit can develop when either the puddle light or connector are exposed to an electrolytic moisture source (such as road spray that has road salt in it) and it penetrates the circuit board of the puddle light or the pins of the puddle light connector(s).
The risk
Over time, migration of the moisture into the circuit board and/or into the connector cavity, may result in a short circuit of the puddle light system. This may generate heat which may melt the plastic resulting in smoke or fire.
The remedy
Subaru will notify owners, and dealers will install an additional fused-harness, free of charge. The recall began February 19, 2013. Owners may contact Subaru at 1-800-782-2783 for more information.

SUBARU OF AMERICA, INC. · up to 633,842 vehicles across all model years covered

VISIBILITY:SUN/MOON ROOF ASSEMBLY

11V467000 · September 7, 2011

The defect
SUBARU IS RECALLING CERTAIN MODEL YEAR 2011 OUTBACK AND LEGACY VEHICLES MANUFACTURED FROM AUGUST 3, 2010, THROUGH JULY 1, 2011. THE MOONROOF GLASS MAY COME LOOSE OR DETACH. THE AMOUNT AND POSITION OF THE ADHESIVE BETWEEN THE GLASS AND RETAINER WAS INADEQUATELY APPLIED.
The risk
THE MOONROOF GLASS CAN LOOSEN AND DETACH FROM THE VEHICLE DURING DRIVING, RESULTING IN A POTENTIAL ROAD HAZARD FOR OTHER VEHICLES, INCREASING THE RISK OF A CRASH.
The remedy
SUBARU WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE GLASS ADHESION CONDITION AND EITHER APPLY ADDITIONAL ADHESIVE OR REPLACE THE MOONROOF GLASS, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2011. OWNERS MAY CONTACT SUBARU AT 1-800-782-2783.

SUBARU OF AMERICA, INC. · up to 69,590 vehicles across all model years covered

POWER TRAIN:MANUAL TRANSMISSION

10V326000 · July 20, 2010

The defect
SUBARU IS RECALLING CERTAIN MODEL YEAR 2010 AND 2011 OUTBACK AND LEGACY PASSENGER VEHICLES MANUFACTURED FROM APRIL 28 THROUGH JUNE 23, 2010. DUE TO A PROGRAMMING ERROR, A LUBRICATION HOLE WITHIN THE 6-SPEED MANUAL TRANSMISSION WAS OMITTED.
The risk
IF THE TRANSMISSION GEARS ARE NOT PROPERLY LUBRICATED, A GROANING SOUND MAY BEGIN TO DEVELOP ALERTING THE DRIVER OF A PROBLEM. IF THE SOUND IS IGNORED AND NO ACTION IS TAKEN, THE GEARS WILL EVENTUALLY BREAK AND THIS CONDITION WILL LEAD TO VEHICLE POWER LOSS, POSSIBLY RESULTING IN A CRASH.
The remedy
SUBARU WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY DRILLING AN OIL LUBRICATION HOLE AND, IF NECESSARY, REPLACE THE INTERNAL PARTS WITH NEW ONES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 28, 2010. OWNERS MAY CONTACT SUBARU AT 1-800-782-2783.

SUBARU OF AMERICA, INC. · up to 809 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 167.

POWER TRAIN 47 28%
AIR BAGS 25 15%
ENGINE 22 13%
ELECTRICAL SYSTEM 19 11%
SUSPENSION 19 11%
EXTERIOR LIGHTING 18 11%
SERVICE BRAKES 18 11%
UNKNOWN OR OTHER 18 11%
STEERING 16 10%
ENGINE AND ENGINE COOLING 6 4%
STRUCTURE 5 3%
VEHICLE SPEED CONTROL 5 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2016 at 27.

2010 2016 2026
2010 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed · 24,350 miles

I HAD A 2011 SUBARU LEGACY2.5;AT 1130 AM,I WAS PULLING INTO A PARKING SPACE AT A LOCAL CONVENIENCE STORE NEAR US THAT WE OFTEN GO TO,WHEN SUDDENLY ON TURNING RIGHT INTO THE SPACE I HEARD THE ENGINE "REV"AT A FAST SPEED EVEN THOUGH I HAD LIFTED MY FOOT FROM THE ACCELERATOR.(I USED TO DRIVE A MANUAL SHIFT,AND IT REMINDED ME OF THE SOUND AN ENGINE WOULD MAKE WHEN TRYING TO UPSHIFT TOO FAST BETWEEN GEARS)BEFORE I COULD REACT THE CAR SURGED FORWARD INTO THE SPACE,AND I WAS BARELY ABLE TO SLAM THE BRAKE BEFORE IT COVERED THE 6 TO 8 FEET AND HIT A GUARD POST,CRUMBLING THE FRONT END TO WHERE THE ENGINE IS BENT AND THE CAR A TOTAL LOSS. THE AIRBAGS DID NOT DEPLOY.(FORTUNATE,AS WHEN I RETURNED HOME I

NHTSA complaint 10898386, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 70,000 miles

TL* THE CONTACT OWNED A 2011 SUBARU LEGACY. WHILE DRIVING 75 MPH, THE CONTACT TOOK HIS EYES OFF THE ROAD AND CRASHED INTO A RETAINING WALL. THE FRONT DRIVER'S AIR BAG DEPLOYED AND PINNED HIS HEAD BETWEEN THE DRIVER'S WINDOW AND AIR BAG. THE OCCUPANT SUSTAINED A KNOT ON HIS HEAD, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED WITH NASHVILLE METRO POLICE (#2017-1079256). THE VEHICLE WAS TOWED TO HILLWOOD WRECKER SERVICE AND DEEMED A TOTAL LOSS. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000.

NHTSA complaint 11054167. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 167,000 miles

2 CAR COLLISION ON A CITY STREET. BOTH CARS IN MOTION. OUR CAR WAS TURNING LEFT ONTO THE MAIN ROAD AND WAS HIT IN THE LEFT FRONT AREA CAUSING SIGNIFICANT DAMAGE RESULTING IN THE TOTAL LOSS OF BOTH VEHICLES. THE DRIVER OF OUR CAR WAS TAKEN BY AMBULANCE TO THE HOSPITAL TO BE CHECKED OUT. THE DRIVER OF OUR CAR SUFFERED A HEAD INJURY ON THE LEFT SIDE RESULTING IN PAIN AND IN PARTICULAR SHORT TERM MEMORY LOSS. THE ACCIDENT REPORT IS AVAILABLE THRU THE KIRKLAND, WA POLICE DEPARTMENT, CASE #20-19103. ALTHOUGH THE REPORT DOES CONTAIN ERRORS AND OMISSIONS IT MOSTLY DESCRIBES WHAT HAPPENED AND INCLUDES SEVERAL PHOTOS. THE REASON FOR THIS COMPLAINT IS WE ARE WONDERING WHY THE AIRBAGS (SIDE ONES IN

NHTSA complaint 11338393, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

fire · crash · 63,000 miles

TL* THE CONTACT OWNS A 2011 SUBARU LEGACY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE CRASHED INTO THE REAR END OF ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY UNTIL 4 OR 5 SECONDS LATER. PRIOR TO THE AIR BAG DEPLOYING, BURNING FUMES EMITTED INTO THE VEHICLE. THE CONTACT DID NOT INDICATE IF A POLICE REPORT WAS FILED OR IF ANY INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS NOT ABLE TO DETERMINE WHY THE AIR BAGS DEPLOYED WITH A DELAY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 63,000. UPDATED 4/30/15*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 10/23/15 *JS

NHTSA complaint 10700736. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The subframe rotted through broke as I was driving on Thruway. My mechanic confirmed it needs to be replaced and is very common in heavy winter states.

NHTSA complaint 11748911. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Description of the Safety Defect: The front subframe on my 2011 Subaru Legacy exhibits advanced structural corrosion with measurable material loss, concentrated primarily on the driver-side subframe. The corrosion affects a primary load-bearing structural member responsible for supporting suspension mounting points and maintaining chassis integrity. The deterioration is asymmetric, with the driver side showing severe degradation while the passenger side remains comparatively intact. This non-uniform corrosion pattern is not consistent with normal environmental exposure, age-related wear, or routine vehicle operation, and indicates a localized failure of corrosion protection or material

NHTSA complaint 11706641, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
An issue has surfaced with my car that it turns off while driving. Obviously this is a serious safety hazard and likely to result in an accident. Now that it has happened, it is continuing and frequently happening. I reached out to Subaru as I saw there was a recall for my car's make and model that is causing the same issue. The issue is listed as NHTSA CAMPAIGN ID: 19V297000, described as "The engine turning off unexpectedly can increase the risk of a crash. " and affecting many Subarus, including the 2011 legacy. I believe my car is impacted given the behavior it is exhibiting. When I reached out to Subaru, they dismissed it saying it did not apply to my car and they were not willing to

NHTSA complaint 11695074, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The week after purchase: The car shuts off when braking and needs to be put into park to be started again. Also the check engine light came on and I wonder if it has electrical issues.

NHTSA complaint 11694423. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
While turning the wheel to back out of a parking spot, we heard a loud clunking sound. From that point on, while braking there were loud clunking sounds and the car pulled to the right. We brought it to our mechanic and was informed the front sub frame/ engine cradle, was completey rusted out due to corrosion from the inside. There was a mounting bolt protruding through a hole in the subframe and the suspension components were loose and damaged. They provided a photo showing the large hole and mounting bolt protruding. We were told it was unsafe to drive. We have to replace the sub frame, control arms and sway bar links. The sub frame supports these components, the engine and other parts!

NHTSA complaint 11674244. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE

14,000 miles

The contact owns a 2011 Subaru Legacy. The contact stated that while driving 35 MPH and driving over a speed bump, there was an abnormal sound coming from underneath the vehicle. The vehicle was driven to an independent mechanic and the contact was informed that the subframe was damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 14,000. The VIN was not available.

NHTSA complaint 11618103. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Subaru Legacy

Model year Complaints Recalls Deaths
2023 10 2
2022 32 2
2021 31 3
2020 121 6
2019 123 3
2018 116 3
2017 118 2
2016 146 3
2015 159 3
2014 53 10
2013 66 12
2012 90 16
2010 150 18 1

Other 2011 Subaru models

Every Subaru on this site — 97 vehicles, 147 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst