CSR

Subaru · NHTSA safety record

2017 Subaru Legacy

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

118

Complaints

10

Crashes

1

Fires

6

Injuries

0

Deaths

Owners of the 2017 Subaru Legacy have filed 118 safety complaints with NHTSA between August 2016 and February 2026. The most complained-about system is visibility and the wipers, named in 33 of them (28%). The typical failure was reported at 31,000 miles, the median across the 60 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (2)

STEERING:COLUMN

16V716000 · October 6, 2016

The defect
Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Legacy and Outback vehicles manufactured September 21, 2016, to September 23, 2016. In the affected vehicles, the knee guard bracket may not be properly attached to the steering beam assembly.
The risk
If the knee guard is not properly attached and the driver is not wearing a seatbelt, the knee guard may not be able to properly restrain the driver's lower body in the event of a crash, increasing the risk of injury.
The remedy
Subaru will notify owners, and dealers will inspect the knee guard welding on each vehicle's steering beam, replacing the beam as necessary, free of charge. The recall began November 14, 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTL-72.

Subaru of America, Inc. · up to 54 vehicles across all model years covered

STEERING:COLUMN

16V292000 · May 11, 2016

Do not drive until repaired

The defect
Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.
The risk
The loss of steering ability would increase the risk of a crash.
The remedy
Subaru will notify owners, and dealers will inspect the lot number on the steering column, replacing the steering column, as necessary, free of charge. The recall began May 13, 2016. Owners may contact Subaru customer service at 1-800-782-2783 or by visiting http://www.wtd65.service-campaign.com. Subaru's number for this recall is WTD-65. Note: Until the vehicles have been inspected, owners are advised not to drive their vehicles.

Subaru of America, Inc. · up to 48,819 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Desiccated Air Bag Inflator Rupture

EA21002

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 118.

VISIBILITY/WIPER 33 28%
ELECTRICAL SYSTEM 29 25%
UNKNOWN OR OTHER 21 18%
STEERING 9 8%
AIR BAGS 7 6%
STRUCTURE 6 5%
ENGINE 5 4%
SERVICE BRAKES 5 4%
FUEL/PROPULSION SYSTEM 4 3%
POWER TRAIN 4 3%
VISIBILITY 3 3%
BACK OVER PREVENTION 2 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2022 at 28.

2016 2022 2026
2016 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed · 40,000 miles

TL* THE CONTACT OWNED A 2017 SUBARU LEGACY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, A SECOND VEHICLE T-BONE CRASHED INTO THE DRIVER SIDE OF THE VEHICLE. DURING THE CRASH, THE DRIVER SIDE CURTAIN AIR BAG DID NOT IMMEDIATELY DEPLOY CAUSING THE DRIVERS HEAD TO MAKE CONTACT WITH THE INTERIOR OF THE DRIVER SIDE DOOR. THE AIR BAG THEN DEPLOYED DOWN ONTO THE HEAD OF THE DRIVER CAUSING THE DRIVER ADDITIONAL INJURIES AND ALSO CAUSING THE DRIVER TO BECOMING ENTRAPPED BY THE AIR BAG. DURING THE CRASH THE DRIVER SUSTAINED INJURIES TO BOTH SIDES OF THE HEAD WHICH REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE MANUFACTURER WAS

NHTSA complaint 11406835, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 62,000 miles

FRONT END COLLISION AIR BAD DID NOT DEPLOY FACE DAMAGE

NHTSA complaint 11414164. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed

Almost hit a deer on Meredith Center road New Hampshire my display warning did not go off cost $12,000 worth of impact on the front end of the car the airbags did not go off deploy broke ribs

NHTSA complaint 11419861. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 20,000 miles

The contact owned a 2017 Subaru Legacy. The contact stated while driving approximately 40 - 45 MPH on a two-lane road, he attempted to overtake the driver in front and crashed head-on into a vehicle coming in the opposite direction. The contact stated that the driver's front air bag failed to deploy however, both side curtain air bags deployed as needed. The contact stated that he suffered two fractures to his sternum along with other chest injuries. The contact stated that he was informed by the police officer that the other driver did not require medical attention. The contact was transported from the scene by ambulance to the local hospital. A police report was filed. The vehicle was

NHTSA complaint 11454515, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
Major fuel leak within engine bay

NHTSA complaint 11718100. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The battery has died several times and had to be replaced over the years due to a likely slow drain issue that Subaru is well aware of and was part of a class action suit against them.

NHTSA complaint 11713928. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

1 injured · crash

I drove into the parking lot of Walgreens, then drove around and pulled into a parking spot facing the south side of the building and put my foot on the brake to stop and park. Instead of stopping, the car suddenly lurched forward violently and slammed into the brick wall of the building. My wife called 911 since I told her my chest really hurt. When the police came, I told them my foot must have slipped off the brake and hit the accelerator, since I had no idea what else might have caused the car to accelerate like that. My wife drove the car home and then drove to the ER where the EMTs had taken me. A CT scan showed that I had a fractured sternum, since my chest hit the steering wheel

NHTSA complaint 11713752, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
My 2017 Legacy is on it's 3rd windshield this year. I had impact damage on July 17th, had it replaced the first week of August, and it cracked without impact damage in October. Subaru refused to replace it under warranty and it was replaced through insurance in December. The genuine Subaru replacement windshields for 2015-2019 Legacy and Outback models appear to be defective and this should be investigated.

NHTSA complaint 11704141. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
The OCS sensor is faulty and doesn’t detect a passanger and may cause the airbag not to deploy, this is common according to other Subaru owners. This is a common problem on many cars and those cars have been recalled

NHTSA complaint 11659389. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
The catalytic converter has been replaced twice and is now needing a third replacement. The car emits gas fumes, unsafe emissions, and the fuel causes the mechanism to be extremely hot and unsafe. Over time, the car has had reduced gas flow and will stop running. The dealer has confirmed the three converters installed have been defective. The manufacturer, Subaru, was contacted to inspect the car but refused. Precious years have recalls of the fuel mechanisms. The check engine light stays on when unsafe emissions are detected.

NHTSA complaint 11647812. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Subaru Legacy

Model year Complaints Recalls Deaths
2023 10 2
2022 32 2
2021 31 3
2020 121 6
2019 123 3
2018 116 3
2016 146 3
2015 159 3
2014 53 10
2013 66 12
2012 90 16
2011 167 16
2010 150 18 1

Other 2017 Subaru models

Every Subaru on this site — 97 vehicles, 147 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst