CSR

Subaru · NHTSA safety record

2017 Subaru Crosstrek

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

94

Complaints

5

Crashes

2

Fires

5

Injuries

0

Deaths

Owners of the 2017 Subaru Crosstrek have filed 94 safety complaints with NHTSA between July 2017 and October 2025. The most complained-about system is visibility and the wipers, named in 22 of them (23%). The typical failure was reported at 27,900 miles, the median across the 60 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

19V149000 · February 28, 2019

The defect
Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing the brake lights from illuminating and also preventing keyless ignition vehicles from starting and CVT/automatic transmissions from being able to be shifted out of Park.
The risk
Brake lights that do not illuminate properly will not alert other drivers that the vehicle is slowing or stopping, increasing the risk of crash.
The remedy
Subaru will notify owners, and dealers will replace the brake light switch, free of charge. The recall began April 15, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUE-90.

Subaru of America, Inc. · up to 1,303,530 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 94.

UNKNOWN OR OTHER 33 35%
VISIBILITY/WIPER 22 23%
ELECTRICAL SYSTEM 17 18%
POWER TRAIN 13 14%
ENGINE 10 11%
SERVICE BRAKES 5 5%
STEERING 5 5%
WHEELS 4 4%
AIR BAGS 3 3%
EXTERIOR LIGHTING 3 3%
FUEL/PROPULSION SYSTEM 3 3%
VEHICLE SPEED CONTROL 3 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2020 at 33.

2017 2020 2025
2017 to 2025

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ENGINE

2 injured · crash · towed · 15,000 miles

MY WIFE WAS DRIVING ON THE FREEWAY GOING 45MPH IN A STRAIGHT LINE WHEN THE VEHICLE SUDDENLY LOST ALL POWER AND TURNED OFF. AS A RESULT MY WIFE WAS REAR ENDED BUT SUFFERED NO MAJOR PHYSICAL INJURY. WE BROUGHT THE CAR TO THE MANUFACTURER AND THEY INSPECTED IT. HOWEVER, THEY WERE NOT ABLE TO FIND ANY PROBLEMS WITH THE VEHICLE. A FEW MONTHS AFTER THE ACCIDENT, THERE WAS A RECALL FOR THIS VEHICLE MAKE AND MODEL FOR SUDDEN LOSS OF POWER BUT MY VIN IS NOT INCLUDED IN THE RECALL. *TR

NHTSA complaint 11329289. Filed by an owner and not verified by NHTSA or by us.

ENGINE

fire · 20,000 miles

MY 13 MONTH OLD CAR CAUGHT ON FIRE FOR "NO APPARENT REASON".

NHTSA complaint 11121955. Filed by an owner and not verified by NHTSA or by us.

ENGINE

crash · towed · 12,000 miles

WHEN DRIVING INTO MY GARAGE, MY CAR MADE A STRANGE NOISE AND ACCELERATED INTO THE BACK OF MY GARAGE. I DID PUT ON MY BRAKES BUT THE CAR WAS GOING TOO FAST AND DID NOT STOP. I HAD DAMAGE TO THE FRONT END OF MY GARAGE, A SHELF AND INSIDE MY LAUNDRY ROOM AND BATHROOM. I DRIVE SLOW INTO MY STREET AND MY GARAGE. I HAVE LIVED HERE SINCE 1987 AND THIS HAS NEVER HAPPENED BEFORE. MY CAR IS BEING FIXED BY GALE AUTO, BLAINE, MN.

NHTSA complaint 11291976. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

crash · towed · 12,000 miles

I WAS DRIVING VERY SLOW INTO MY GARAGE FROM TOWNHOUSE STREET. I HEARD THIS STRANGE NOISE AND MY CAR ACCELERATED FAST. I TRIED TO BRAKE BUT COULD NOT STOP THE CAR. I HIT THE BACK OF MY GARAGE CAUSING DAMAGE TO GARAGE WALL AND INSIDE OF MY TOWNHOME. I HAVE LIVED HERE SINCE 1987 AND THIS HAS NEVER HAPPENED BEFORE. THE CAR IS NOW AT GALE AUTO REPAIR, BLAINE, MN.. THEY COULD NOT FIND ANYTHING THAT WOULD HAVE CAUSED THIS SUDDEN ACCELERATION.

NHTSA complaint 11291981. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Premature shift fork failure in 2017 Subaru Crosstrek manual transmission at 62,521 miles requiring complete transmission replacement ($10,000 repair, vehicle worth $11,000). EVIDENCE OF DESIGN DEFECT: - Subaru issued TSB 03-83-20R acknowledging shift fork design flaws in 2018-2020 Crosstreks with identical transmission - TSB states original forks required "thicker nylon inserts" proving inadequate design - My VIN (HG269902) is before production change (LG225906), confirming defective pre-improvement design - Shift fork failure can cause sudden inability to shift gears while driving - significant safety hazard MAINTENANCE: Single owner, meticulously maintained with documented service at

NHTSA complaint 11694927, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL
In August of 2024, I got into my car in a parking lot and turned the key in the ignition. The car started revving really high. I waited for it to slow down, and then I put it into reverse. The car shot back and would have hit the building if I hadn't slammed on the brakes. Fortunately, there wasn't anyone behind the car at the time, but the woman who had just walked in back of my car to enter the building stood there looking at me. I slowly put my foot on the gas pedal and drove home. The following day, I had a tow truck come and take the car to the dealer. They did a scheduled maintenance service and replace the throttle body. Everything was fine until 9/28/25. I was driving out of a

NHTSA complaint 11690682, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Chest Clip, Buckle, Harness
The harness on my child's Nuna RAVA loosened during a 30 minute drive home (highway and downtown driving) in May of 2025. I learned later that month that there is a recall on Nuna Ravas for that exact reason. It is available for inspection. My child was not properly secured, and I did not know it until we got home; he could have been killed or seriously injured had we gotten into a collision on that drive. The car seat has not been inspected by anyone. Nuna offered me a “remedy kit” with a screwdriver, a brush, and a mismatched fabric cover, but I am not a safety technician and do not have the time or expertise to take the seat apart myself and still trust it to secure my child. The problem

NHTSA complaint 11678003, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

crash

On January 19, 2024 I was slowly pulling in to a parking spot at my doctors office. I did not pull up far enough, as there was a concrete retaining wall at the head of the spot and no tire block for safety. I was maybe 5 feet from the wall when I lightly tapped the gas pedal to inch up (as the back end of the car was sticking out into the passing lane). When I did so, the car slipped into rapid acceleration causing a full head on crash with the retaining wall. I had pressed the break pedal but the brakes did not have enough time to engage before the wall stopped my car. As a result, I had bumper damage, a crooked hood (due to bent hinge on the right side) and a cracked bracket above the

NHTSA complaint 11575912, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
There is a battery draining problem. I have had to replace the battery 3 times in a two-year period.

NHTSA complaint 11570817. Filed by an owner and not verified by NHTSA or by us.

WHEELS
Wheel bearing go out after 40K plus miles. After doing research on my own wheels bearings it appears that this is a very common issue for this vehicle. This is not a lot of miles to have on a car before wheel bearings (rear) go bad. Causing extensive damage if not caught and a safety hazard for those opporating the vehicle.

NHTSA complaint 11569085. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Subaru Crosstrek

Model year Complaints Recalls Deaths
2025 43 0
2024 110 2
2023 32 0
2021 112 1
2020 68 0
2019 284 7
2018 194 5
2016 131 1
2015 17 1
2014 16 1
2013 25 1

Other 2017 Subaru models

Every Subaru on this site — 97 vehicles, 147 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst