Subaru · NHTSA safety record
Every safety complaint, recall and defect investigation the US government holds on this vehicle.
Owners have filed 31 safety complaints about the 2022 Subaru Crosstrek with the US government. Of those, 3 describe a crash, 2 people were injured and no death is recorded. No recall campaign has been matched to this year, make and model.
The most complained-about system is visibility and the wipers, named in 6 complaints, 19% of the total.
Compiled from NHTSA's complaint, recall and investigation files · Covers February 2022 to September 2026 · How this is counted
31
Complaints
3
Describe a crash
0
Mention fire
2
People injured
0
Deaths
A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.
No recall campaign was matched to this year, make and model. That is not the same as a clean vehicle: recalls are issued against production ranges, and the only reliable check is your own VIN.
One complaint can name several systems, so these add up to more than 31.
By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 9.
This is the year the complaint was filed, not the year the failure happened. The range runs from 2022 to 2026, the last of them a part year, which is why its column is drawn faint.
NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2022 Subaru CROSSTREK, and it is a separate question from what owners report going wrong later.
| Test | SW AWD |
|---|---|
| Overall | |
| Frontal crash | |
| Frontal, driver | |
| Frontal, passenger | |
| Side crash | |
| Side barrier | |
| Side pole | |
| Rollover | |
| Chance of rollover | 15.6% |
A dash means NHTSA did not rate that test for this vehicle.
Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.
2 injured · crash · towed
Car was pulled in to a parking spot in front of the store and stopped and suddenly moved forward over the curb, onto the sidewalk and then crashed into the doors and building.
NHTSA complaint 11547185. Filed by an owner and not verified by NHTSA or by us.
crash · towed · 7,000 miles
The contact owns a 2022 Subaru Crosstrek. The contact stated that while his wife was idled in inclement weather, and the brake pedal was depressed, however, the vehicle accelerated violently without warning. As a result, the vehicle crashed into a brick building. The air bags did not deploy. No injuries were reported. The vehicle was towed to a dealer for two months where the failure was not able to be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 7,000.
NHTSA complaint 11579795. Filed by an owner and not verified by NHTSA or by us.
crash · towed
1. Subaru 2022 Crosstrek accelerated on its own when foot is on the brake and trying to move the shifter knob to park, instead the car thursted into the parked car in front with such force that ran into the garage. 2. Towed car to Subaru dealer informed to escalate to Subaru of America, opened a case #250402-1600810, please see attached email communication. 3. Subaru will not respond unless I signed a consent to extract EDR (event data recorders) for inspection but denied me to be onsite or a copy of the files, The data retained from EDR is the property of the owner, per section 563.5 of title 49, Code of Federal Regulations. 4. 4 weeks later, Subaru issued the results of this vehicle
NHTSA complaint 11659413, quoted in part. Filed by an owner and not verified by NHTSA or by us.
While driving down the interstate just before reaching the causeway tunnel, my moonroof exploded. I thought my car had been shot. I checked and did not see any damage to my car until I slid open the cover to the moonroof. It was shattered. Nothing was surrounding my car that could have hit or damaged the moonroof when it exploded.
NHTSA complaint 11762665. Filed by an owner and not verified by NHTSA or by us.
On XXX at approximately 8:00 p.m., I was driving my 2022 Subaru Crosstrek westbound onXXX descending from the [XXX] area toward [XXX], shortly after [XXX]. It was approximately 90°F. I was traveling about 75 mph in the middle lane, going straight, with normal traffic around me. Without warning, I heard an extremely loud explosion. I initially thought that a tire on my vehicle or another vehicle had exploded. I saw what appeared to be a shower of dark material around my vehicle but did not know what had happened. I safely pulled over and only then discovered that my sunroof glass had shattered. The sunroof was completely closed and had not been opened in many months, possibly close to a
NHTSA complaint 11758117, quoted in part. Filed by an owner and not verified by NHTSA or by us.
I was advised to file a report for a known problem with Subaru 2022 Crosstrek.It involves the infotainment system failures. These are listed in a Subaru service bulletin dated 1/28/25- head unit warranty extension. My issues primarily involve carplay but there have been other issues associated with Starlink system as well. The dealer has refused to fix this even though I have an extended warranty and the service bulletin covers the repair. I have replaced the cable and the phone and there are still ongoing problems. I am aware there is a class action lawsuit in process.
NHTSA complaint 11750503. Filed by an owner and not verified by NHTSA or by us.
I was driving on the highway in stop-and-go traffic when suddenly I found myself depressing the brake pedal to the floor and the car would not stop. Additionally, the eyesight function that prevents forward collisions did not alert for obstruction or stop the vehicle. I was able to put the vehicle in park and then tried to reengage the vehicle, but the brakes failed to respond. I was in the middle lane of a major highway. My vehicle could have harmed someone else, in addition to myself, and I was also at risk by being stopped in the middle of traffic. I could have died, had I been traveling at actual highways speed. No lights or warnings were on in the vehicle before, during, or after the
NHTSA complaint 11683292, quoted in part. Filed by an owner and not verified by NHTSA or by us.
Vehicle will randomly break while driving when there is nothing in the way. This worries me that it will happen while driving on the highway. It seems to be happening more frequently.
NHTSA complaint 11682260. Filed by an owner and not verified by NHTSA or by us.
34,000 miles
The contact owns a 2022 Subaru Crosstrek. The contact stated that the vehicle was difficult to start and was jumpstarted several times by a dealer’s mobile technician. The vehicle was taken to an unknown dealer, where it was determined that the battery was in good condition, and the failure could be related to the manual transmission. The vehicle was not repaired. Additionally, the contact stated that a AAA technician who assisted in jumpstarting the vehicle confirmed that the alternator and the battery were in good condition. The technician informed the contact that the vehicle was experiencing a parasitic battery drain; however, the cause of the failure could not be determined. The
NHTSA complaint 11675423, quoted in part. Filed by an owner and not verified by NHTSA or by us.
| Model year | Complaints | Recalls | Deaths |
|---|---|---|---|
| 2025 | 44 | 0 | — |
| 2024 | 118 | 2 | — |
| 2023 | 34 | 0 | — |
| 2021 | 115 | 1 | — |
| 2020 | 69 | 0 | — |
| 2019 | 284 | 7 | — |
| 2018 | 194 | 5 | — |
| 2017 | 94 | 1 | — |
| 2016 | 132 | 1 | — |
| 2015 | 17 | 1 | — |
| 2014 | 16 | 1 | — |
| 2013 | 26 | 1 | — |
Complaints on file, same model year.
Every Subaru on this site — 99 vehicles.
If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.
A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.
Compiled and maintained by guarledes
Independent developer and analyst