CSR

Subaru · NHTSA safety record

2015 Subaru Crosstrek

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

17

Complaints

0

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2015 Subaru Crosstrek have filed 17 safety complaints with NHTSA between July 2017 and August 2019. The most complained-about system is the power train, named in 6 of them (35%). The typical failure was reported at 50,000 miles, the median across the 16 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

19V149000 · February 28, 2019

The defect
Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing the brake lights from illuminating and also preventing keyless ignition vehicles from starting and CVT/automatic transmissions from being able to be shifted out of Park.
The risk
Brake lights that do not illuminate properly will not alert other drivers that the vehicle is slowing or stopping, increasing the risk of crash.
The remedy
Subaru will notify owners, and dealers will replace the brake light switch, free of charge. The recall began April 15, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUE-90.

Subaru of America, Inc. · up to 1,303,530 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 17.

POWER TRAIN 6 35%
ENGINE 5 29%
UNKNOWN OR OTHER 4 24%
SERVICE BRAKES 3 18%
STEERING 2 12%
AIR BAGS 1 6%
ELECTRICAL SYSTEM 1 6%
ELECTRONIC STABILITY CONTROL (ESC) 1 6%
FORWARD COLLISION AVOIDANCE 1 6%
FUEL/PROPULSION SYSTEM 1 6%
SEATS 1 6%
VEHICLE SPEED CONTROL 1 6%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2018 at 9.

2017 2018 2019
2017 to 2019

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

POWER TRAIN

65,300 miles

TL* THE CONTACT OWNS A 2015 SUBARU CROSSTREK. WHILE DRIVING 80-85 MPH, THE VEHICLE STALLED ON SEVERAL OCCASIONS WITHOUT WARNING. IN ADDITION, THE TACHOMETER INCREASED TO HIGH AND THE SPEEDOMETER DECREASED. WHEN THE VEHICLE WAS RESTARTED, IT PERFORMED AS DESIGNED. THE VEHICLE WAS TAKEN TO SUBARU OF KENNESAW (905 ERNEST W BARRETT PKWY NW, KENNESAW, GA 30144, (770) 419-9800) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION VALVE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: SR1-46572013025 AND EXTENDED THE WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 65,300. THE VIN WAS INVALID.

NHTSA complaint 11242454. Filed by an owner and not verified by NHTSA or by us.

ENGINE

52,000 miles

I WAS DRIVING ON THE INTERSTATE GOING 75 MPH, PASSING ANOTHER VEHICLE, WHEN THE CAR RAPIDLY LOST SPEED AND REVVED TO 5500 RPM. THE VEHICLE CONTINUED TO LOSE SPEED AND WOULD NOT RESPOND WHEN I PRESSED DOWN ON THE ACCELERATOR. I HAD TO QUICKLY PULL TO THE LEFT SHOULDER. LUCKILY, THE CAR BEHIND ME WAS PAYING ATTENTION AND WAS ABLE TO SLOW DOWN AND NOT HIT US. I TURNED THE CAR OFF AND LUCKILY THE VEHICLE DID RESTART. MY FUEL LIGHT HAD JUST TURNED ON MINUTES BEFORE THIS BUT I STILL HAD 60 MILES TO GO BEFORE EMPTY. I WAS PLANNING ON EXITING TO REFUEL BEFORE THIS HAPPENED. I STILL DO NOT KNOW WHAT CAUSED THIS TO OCCUR. I LEFT A MESSAGE WITH THE DEALERSHIP AND I AM AWAITING A RETURN PHONE CALL TO

NHTSA complaint 11235318, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

55,000 miles

AFTER PUTTING MY CAR IN PARK, MY KEY WILL NOT COME OUT OF THE IGNITION. I HAVE TO REVERSE AND DRIVE UP AGAIN AND THEN PARK AGAIN, IN ORDER FOR MY KEY TO THEN FINALLY COME OUT. I'M NERVOUS THAT WON'T WORK FOR LONG. I'VE SEEN MANY COMPLAINTS ABOUT THIS EXACT SAME ISSUE AND YET SUBARU HASN'T ISSUED A RECALL. HOPING WE WON'T BE RESPONSIBLE FOR THE COST TO REPAIR WHAT IS OBVIOUSLY A MANUFACTURER ISSUE! SUBARU PLEASE INVESTIGATE!!

NHTSA complaint 11235335. Filed by an owner and not verified by NHTSA or by us.

ENGINE
MY CAR HAS BEEN LEAKING FOR A LONG WHILE NOW. I DIDN'T EXPECT IT TO HAPPEN BUT WHEN RECENTLY I SAW SMALL DROPS OF OIL, I TOOK IT TO MY LOCAL DEALERSHIP. THEY SAID MY CAM BOX SEAL WAS LEAKING AND THEN I WENT INTO MORE RESEARCH. I FOUND OUT THAT THIS IS ACTUALLY A COMMON ISSUE FROM MY FELLOW CROSSTREK OWNERS. THIS ISNT ACCEPTABLE AT ALL BECAUSE THIS DOESNT MAKE THESE RELIABLE ANYMORE. IT'S NOW A HEADACHE AND TROUBLE ON THE ROAD. THIS ISSUE SHOULD BE THOUGHT OVER IN RESPECT TO US THE CONSUMERS. THE CROSSTREK ARE A VERY POPULAR CAR THAT PEOPLE LOVE INCLUDING ME BUT THIS PROBLEM GIVES EVERYONE OF US TO COMPLAIN TO HAVE IT FIXED.

NHTSA complaint 11175083. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

59,000 miles

I SPILLED 3-4 OUNCES OF COFFEE ON MY FRONT PASSENGER SEAT. A SHORT TIME LATER, THE SRS AIRBAG WARNING LIGHT APPEARED ON THE DASH AND MY PASSENGER SEAT WOULD NO LONGER RECOGNIZE THAT A PASSENGER WAS SEATED IN THE PASSENGER SEAT (PASSENGER AIRBAG OFF LIGHT WOULD NOT SWITCH TO ON WHEN A PASSENGER WAS SEATED). I CALLED MY LOCAL SUBARU DEALERSHIP AND I WAS TOLD THAT THE PASSENGER SENSOR IN THE PASSENGER SEAT WAS VERY SENSITIVE AND THAT MOISTURE COULD INTERFERE WITH IT AND DISABLE THE PASSENGER AIRBAG UNTIL THE SENSOR DRIES. APPARENTLY THIS HAPPENS FREQUENTLY. THIS SEEMS EXTREMELY DANGEROUS IN ANY CAR, BUT ESPECIALLY A SUBARU WHICH IS MARKETED AS AN "OUTDOORS" OR "ADVENTURE" CAR WHERE WET

NHTSA complaint 11170300, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

45,000 miles

I WAS DRIVING ON A 2 LANE HIGHWAY GOING 55MPH. MY KNEE BUMPED THE STEERING COLUMN AND AT THAT MOMENT THE DASH WENT BLANK, I LOST POWER STEERING AND BRAKES. I WAS ABLE TO PULL OVER ONTO THE SHOULDER BEFORE THE STEERING LOCKED UP. I HAD NO IDEA WHAT HAD JUST HAPPENED. AFTER AWHILE I DISCOVERED THE CAR WOULD RESTART AND DROVE THE REMAINING 20 MILES HOME WITH NO PROBLEM. IT WASN'T UNTIL I CALLED THE DEALER THE NEXT DAY AND LOOKED ONLINE THAT I REALIZED WHAT HAD HAPPENED. I'M SHORT , 5'1' AND HAD THE STEERING COLUMN AT THE LOWEST POSITION AND THE SEAT FORWARD. I'VE MOVED THE COLUMN TO THE NEXT SETTING HIGHER AND BELIEVE THIS PROBLEM IS NOW UNLIKELY TO RECUR. THE LOWEST COLUMN POSITION SHOULD BE

NHTSA complaint 11161464, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Subaru Crosstrek

Model year Complaints Recalls Deaths
2025 43 0
2024 110 2
2023 32 0
2021 112 1
2020 68 0
2019 284 7
2018 194 5
2017 94 1
2016 131 1
2014 16 1
2013 25 1

Other 2015 Subaru models

Every Subaru on this site — 97 vehicles, 147 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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