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Subaru · NHTSA safety record

2025 Subaru Crosstrek

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

43

Complaints

2

Crashes

0

Fires

2

Injuries

0

Deaths

Owners of the 2025 Subaru Crosstrek have filed 43 safety complaints with NHTSA between January 2025 and July 2026. The most complained-about system is lane departure warning, named in 10 of them (23%). The typical failure was reported at 8,000 miles, the median across the 4 complaints that gave an odometer reading.

No recall campaign was matched to this year, make and model. That is not the same as a clean vehicle: recalls are issued against production ranges, and the only reliable check is your own VIN.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 43.

UNKNOWN OR OTHER 13 30%
LANE DEPARTURE 10 23%
VISIBILITY 8 19%
ELECTRICAL SYSTEM 5 12%
FORWARD COLLISION AVOIDANCE 4 9%
VISIBILITY/WIPER 4 9%
AIR BAGS 3 7%
STEERING 3 7%
EXTERIOR LIGHTING 2 5%
BACK OVER PREVENTION 1 2%
EQUIPMENT 1 2%
FUEL SYSTEM, OTHER 1 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 25.

2025 2026
2025 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

2 injured · crash · towed · 10,000 miles

The contact owns a 2025 Subaru Crosstrek. The contact stated that while driving approximately 50 MPH with his wife inside the vehicle, the contact experienced a medical emergency and blacked out, causing the vehicle to accelerate to approximately 70 MPH. The vehicle crashed into a culvert pipe in a ditch and launched into the air, landing front-first before landing on all four wheels in a patch of grass. The air bags did not deploy, and the driver's side seat belt unlatched, causing the contact to hit the windshield head-first. The contact sustained a blunt force forehead injury, eyebrow cuts, right knee cuts, and small cuts on the left arm. The contact’s wife sustained a fractured back

NHTSA complaint 11745558, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · towed

My wife was almost killed yesterday in a 2025 Subaru Crosstrek. She was hit by a side impact at over 35 mph through the driver's door, and the airbags didn't work. The side doors locked and buckled from the impact. Firefighters pulled my wife out of the car through the passenger door. What a piece of junk. Don't trust that junk.

NHTSA complaint 11668032. Filed by an owner and not verified by NHTSA or by us.

STEERING
While driving on a road with a round about as I entered into the round about turn the vehicle lane keeping assist pulled the wheels and caused me to slam into the curb damaging the passenger side front and back wheel. It shoved the front wheel back into the inner fender wheel well and made the vehicle unable to be driven. I tried to counter steer to prevent slamming into the curb but there was no response from the vehicle.

NHTSA complaint 11753387. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
I leased. 2025 Subaru Crosstrek Premium last May and after I drove it for a few days I discovered the driver side mirror was shaking and made it impossible to see traffic clearly, especially at night. I took the car back to the dealer several times but they could not fix it. There is a class action lawsuit against Subaru for the defective driver side mirror.

NHTSA complaint 11751846. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
I am reporting a possible power train/drivetrain issue with a 2025 Subaru Crosstrek Wilderness. At steady highway speeds, most noticeably around 72–76 mph under light accelerator load, the vehicle produces a persistent high-frequency ringing/whining tone throughout the cabin. The noise stops when I lift off the accelerator and rarely occurs when traveling downhill, which suggests it may be related to drivetrain load rather than ordinary wind, road, or tire noise. The suspected component or system is UNKNOWN, but based on the operating conditions it may involve the CVT, differential, or related drivetrain/power train components. The vehicle is available for inspection upon request. The issue

NHTSA complaint 11749212, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING
Suddenly lost power steering, almost impossible to steer car to shoulder lane and stop. the car was taken to Fitzgerald Subaru, where technician found fault code C2532. Failure in Steering Gearbox assembly. Per Subaru techline case 260518-1300094. Advised to replace assembly. Parts used/replaced: 34110FN03A Need 023212010 x 2 051030300 x2 2 of 023212010. Nut castle 2 of 051030300. Cotter pin 2 of 44616AA291 Gasket - exhau

NHTSA complaint 11744713. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The Sirius XM advertisement creates an unsafe experience. The only way to safe way close it requires the driver to pull over to touch the “X”, or to risk taking eyes off the road in order to use the interface, including the climate control.

NHTSA complaint 11741717. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Subaru Crosstrek

Model year Complaints Recalls Deaths
2024 110 2 —
2023 32 0 —
2021 112 1 —
2020 68 0 —
2019 284 7 —
2018 194 5 —
2017 94 1 —
2016 131 1 —
2015 17 1 —
2014 16 1 —
2013 25 1 —

Other 2025 Subaru models

Forester 88 Outback 74 Ascent 14

Every Subaru on this site — 97 vehicles, 147 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst