Every safety complaint, recall and defect investigation the US government
holds on this vehicle.
Owners have filed 44 safety complaints
about the 2025 Subaru Crosstrek with the US government. Of those, 3 describe a crash, 3 people were injured and no death is recorded. No recall campaign has been matched to this year, make and model.
The most complained-about system is lane departure warning,
named in 10 complaints, 23% of the total.
Compiled from NHTSA's complaint, recall and investigation files
· Covers January 2025 to September 2026 · How this is counted
What is on file
44 complaints on file
44
Complaints
3
Describe a crash
0
Mention fire
3
People injured
0
Deaths
A complaint is an unverified account by the person who filed it, not a
finding of fault. One complaint is one ODI number, which is how NHTSA counts
them.
No recall campaign was matched to this year, make and model. That is not
the same as a clean vehicle: recalls are issued against production
ranges, and the only reliable check is your own VIN.
Which system owners named
Complaints naming each system
UNKNOWN OR OTHER 13 · 30%
13 30%
LANE DEPARTURE 10 · 23%
10 23%
VISIBILITY 8 · 18%
8 18%
ELECTRICAL SYSTEM 5 · 11%
5 11%
FORWARD COLLISION AVOIDANCE 5 · 11%
5 11%
AIR BAGS 4 · 9%
4 9%
VISIBILITY/WIPER 4 · 9%
4 9%
STEERING 3 · 7%
3 7%
EXTERIOR LIGHTING 2 · 5%
2 5%
BACK OVER PREVENTION 1 · 2%
1 2%
EQUIPMENT 1 · 2%
1 2%
FUEL SYSTEM, OTHER 1 · 2%
1 2%
0815
One complaint can name several systems, so these add up to more than 44.
When the complaints arrived
By the year NHTSA received them
By the year NHTSA received them, which is not the year the failures
happened. They peaked in 2025 at 25.
28 21 14 7
252025262026
This is the year the complaint was filed, not the year the failure
happened. The range runs from 2025 to 2026, the last of them a part year, which is why its column is drawn faint.
Crash test ratings
NHTSA New Car Assessment Program
NHTSA crashes a car into a barrier and a pole and measures what
happens to the dummies inside. This is what it awarded the 2025 Subaru CROSSTREK, and it is a separate
question from what owners report going wrong later.
Test
SW AWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover
16.4%
Stability control standard Forward collision warning standard Lane departure warning standard
A dash means NHTSA did not rate that test for this vehicle.
In owners’ own words
Quoted from the complaint file
Quoted from NHTSA's complaint file. These are unverified accounts by the
people who filed them, not findings of fault.
AIR BAGS
2 injured · crash · towed · 10,000 miles
The contact owns a 2025 Subaru Crosstrek. The contact stated that while driving approximately 50 MPH with his wife inside the vehicle, the contact experienced a medical emergency and blacked out, causing the vehicle to accelerate to approximately 70 MPH. The vehicle crashed into a culvert pipe in a ditch and launched into the air, landing front-first before landing on all four wheels in a patch of grass. The air bags did not deploy, and the driver's side seat belt unlatched, causing the contact to hit the windshield head-first. The contact sustained a blunt force forehead injury, eyebrow cuts, right knee cuts, and small cuts on the left arm. The contact’s wife sustained a fractured back …
NHTSA complaint 11745558, quoted in part. Filed by an owner and not verified by NHTSA or by us.
AIR BAGS
1 injured · crash · towed
My daughter was driving her car and another car pulled right in front of her from behind a wall. The damage to my daughter’s car is all at the front and the automatic braking mechanism did not work, in addition, non of the airbags deployed which caused my daughter to have injuries to her legs. Towing service was puzzled when they saw the damage and the airbags had not deployed.
NHTSA complaint 11768188. Filed by an owner and not verified by NHTSA or by us.
AIR BAGS
crash · towed
My wife was almost killed yesterday in a 2025 Subaru Crosstrek. She was hit by a side impact at over 35 mph through the driver's door, and the airbags didn't work. The side doors locked and buckled from the impact. Firefighters pulled my wife out of the car through the passenger door. What a piece of junk. Don't trust that junk.
NHTSA complaint 11668032. Filed by an owner and not verified by NHTSA or by us.
STEERING
While driving on a road with a round about as I entered into the round about turn the vehicle lane keeping assist pulled the wheels and caused me to slam into the curb damaging the passenger side front and back wheel. It shoved the front wheel back into the inner fender wheel well and made the vehicle unable to be driven. I tried to counter steer to prevent slamming into the curb but there was no response from the vehicle.
NHTSA complaint 11753387. Filed by an owner and not verified by NHTSA or by us.
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
I leased. 2025 Subaru Crosstrek Premium last May and after I drove it for a few days I discovered the driver side mirror was shaking and made it impossible to see traffic clearly, especially at night. I took the car back to the dealer several times but they could not fix it. There is a class action lawsuit against Subaru for the defective driver side mirror.
NHTSA complaint 11751846. Filed by an owner and not verified by NHTSA or by us.
POWER TRAIN
I am reporting a possible power train/drivetrain issue with a 2025 Subaru Crosstrek Wilderness. At steady highway speeds, most noticeably around 72–76 mph under light accelerator load, the vehicle produces a persistent high-frequency ringing/whining tone throughout the cabin. The noise stops when I lift off the accelerator and rarely occurs when traveling downhill, which suggests it may be related to drivetrain load rather than ordinary wind, road, or tire noise. The suspected component or system is UNKNOWN, but based on the operating conditions it may involve the CVT, differential, or related drivetrain/power train components. The vehicle is available for inspection upon request. The issue …
NHTSA complaint 11749212, quoted in part. Filed by an owner and not verified by NHTSA or by us.
STEERING
Suddenly lost power steering, almost impossible to steer car to shoulder lane and stop. the car was taken to Fitzgerald Subaru, where technician found fault code C2532. Failure in Steering Gearbox assembly. Per Subaru techline case 260518-1300094. Advised to replace assembly. Parts used/replaced: 34110FN03A Need 023212010 x 2 051030300 x2 2 of 023212010. Nut castle 2 of 051030300. Cotter pin 2 of 44616AA291 Gasket - exhau
NHTSA complaint 11744713. Filed by an owner and not verified by NHTSA or by us.
If this is your car and a dealer keeps failing to fix it, your state's
lemon law may require the manufacturer to replace it or buy it back. How
many repair attempts it takes, and how long you have to file, is set by
the state you bought in and by nothing on this page.
Complaints: NHTSA's ODI
complaint file, published October 2, 2026. One
complaint is one ODI number, which is how NHTSA counts them.
Recalls: NHTSA's recall
campaign API, no campaign on file for this vehicle.
Investigations: NHTSA's ODI
investigation file, published October 2, 2026.
A complaint is one owner's account and has not been verified by NHTSA or by
us. A vehicle with more complaints is not necessarily worse: models that
sold in larger numbers collect more of them. How this is counted.
G
Compiled and maintained by guarledes Independent developer and analyst