CSR

Subaru · NHTSA safety record

2011 Subaru Outback

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 652 safety complaints about the 2011 Subaru Outback with the US government. Of those, 23 describe a crash, 6 mention a fire, 6 people were injured and no death is recorded. 16 recall campaigns are open against it.

The most complained-about system is the power train, named in 216 complaints, 33% of the total. The typical failure was reported at 85,000 miles, the median across the 462 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers July 2010 to September 2026 · How this is counted

What is on file

652 complaints on file

652

Complaints

23

Describe a crash

6

Mention fire

6

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
POWER TRAIN 216 · 33%
EXTERIOR LIGHTING 117 · 18%
ENGINE 85 · 13%
AIR BAGS 73 · 11%
ELECTRICAL SYSTEM 67 · 10%
SERVICE BRAKES 67 · 10%
UNKNOWN OR OTHER 39 · 6%
STEERING 36 · 6%
VEHICLE SPEED CONTROL 25 · 4%
SUSPENSION 21 · 3%
VISIBILITY/WIPER 18 · 3%
FUEL/PROPULSION SYSTEM 12 · 2%
0 88 177

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 652.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 90.

96 72 48 24
10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2010 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2011 Subaru OUTBACK, and it is a separate question from what owners report going wrong later.

Test 4 DR AWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 17.4%
Stability control standard Forward collision warning standard Lane departure warning standard

A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

16 on file

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

20V003000 · January 2, 2020

The defect
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKC-20.

Subaru of America, Inc. · up to 111,562 vehicles across all model years covered

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

20V002000 · January 2, 2020

The defect
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKB-20.

Subaru of America, Inc. · up to 127,547 vehicles across all model years covered

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

20V001000 · January 2, 2020

The defect
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators with alternate inflators, free of charge. The recall began January 7, 2020. Subaru Owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKA-20.

Subaru of America, Inc. · up to 258,813 vehicles across all model years covered

ELECTRICAL SYSTEM:IGNITION:SWITCH

19V297000 · April 11, 2019

The defect
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles, 2008-2011 Impreza vehicles, 2008-2014 WRX vehicles, 2005-2014 Legacy vehicles, 2005-2014 Outback vehicles and 2006-2008 Tribeca vehicles equipped with a mechanical key ignition switch installed as a replacement part. The ball spring inside the switch may break, reducing the strength of the ignition switch. If this occurs, the weight on the key ring and certain road conditions could cause the ignition switch to move out of the run position to the accessory position, turning off the engine.
The risk
The engine turning off unexpectedly can increase the risk of a crash. If a crash occurs under this condition, the air bag may not deploy, increasing the risk of injury.
The remedy
Subaru will notify owners, and dealers will inspect the ignition switch, replacing the ignition switch, if necessary, free of charge. The recall began May 10, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUF-91.

Subaru of America, Inc. · up to 511 vehicles across all model years covered

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

19V009000 · January 9, 2019

The defect
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Legacy and Outback vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
The remedy
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKC-19.

Subaru of America, Inc. · up to 452,630 vehicles across all model years covered

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

19V008000 · January 9, 2019

The defect
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Outback, and Legacy vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
The remedy
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKB-19.

Subaru of America, Inc. · up to 330,120 vehicles across all model years covered

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

19V007000 · January 9, 2019

The defect
Subaru of America, Inc. (Subaru) is recalling certain 2010-2013 Forester, 2010-2014 Tribeca, WRX, Outback, Legacy, and 2010-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
The remedy
Subaru has notified owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKA-19.

Subaru of America, Inc. · up to 43,394 vehicles across all model years covered

PARKING BRAKE

18V626000 · September 13, 2018

The defect
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Subaru Legacy and Outback vehicles equipped with a manual transmission. The electronic parking brake (EPB) may not engage as intended, allowing the vehicle to rollaway if the transmission is not in the proper gear when parked.
The risk
A vehicle rollaway can increase the risk of a crash.
The remedy
Subaru will notify owners, and dealers will replace the EPB actuator assembly, free of charge. The recall began July 19, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTV-81.

Subaru of America, Inc. · up to 27,175 vehicles across all model years covered

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

18V012000 · January 9, 2018

The defect
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Legacy, Forester, Tribeca, WRX and Outback vehicles, and 2009-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
The remedy
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on February 9, 2018. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-18.

Subaru of America, Inc. · up to 64,179 vehicles across all model years covered

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

17V014000 · January 10, 2017

The defect
Subaru of America, Inc. (Subaru) is recalling certain 2005-2006 Subaru Baja, 2006-2011 Impreza (including WRX and STI models), 2006-2012 Tribeca, 2009-2012 Forester, Legacy, Outback, and 2012 WRX vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
The remedy
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began March 6, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-17.

Subaru of America, Inc. · up to 53,480 vehicles across all model years covered

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

16V694000 · September 27, 2016

The defect
Subaru of America, Inc. (Subaru) is recalling certain model year 2010-2014 Legacy vehicles manufactured November 26, 2008, to June 7, 2013, and 2010-2014 Outback vehicles manufactured January 9, 2009 to June 7, 2013. Due to contamination, components within the windshield wiper motor bottom cover may interfere with each other. If an obstruction, such as a buildup of snow or ice prevents the wiper arms from being able to stop in the parked position, the wiper motor may overheat and the bottom cover may melt.
The risk
If the windshield wiper motor overheats, the wipers may fail, reducing driver visibility and increasing the risk of a crash. Additionally, the wiper motor cover may melt, increasing the risk of a fire.
The remedy
Subaru will notify owners, and dealers will replace the windshield wiper motor bottom cover assembly, free of charge. The recall began October 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTK-71. Note: This recall supersedes recall 11V-469. All vehicles that were remedied under that campaign are affected by this campaign, and need to have their wiper motor bottom cover replaced again.

Subaru of America, Inc. · up to 592,647 vehicles across all model years covered

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

16V358000 · May 25, 2016

The defect
Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy, Outback, 2009-2011 Legacy, Outback, Forester, 2006-2011 Impreza, Tribeca, 2003-2006 Baja, and 2006 Saab 9-2x vehicles originally sold or that have ever been registered in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." These vehicles may be equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
The remedy
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 26, 2016. Owners may contact Subaru customer service at 1-856-488-8500. Saab owners may contact GM at 1-800-955-9007. Subaru's number for this recall is TKA-16.

Subaru of America, Inc. · up to 302,127 vehicles across all model years covered

ELECTRICAL SYSTEM

13V061000 · February 25, 2013

The defect
Subaru is recalling certain model year 2010-2012 Legacy and Outback vehicles equipped with an automatic or CVT transmission and an Audiovox remote engine starter (RES) accessory, certain model year 2012-2013 Impreza vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory, and certain model year 2013 XV Crosstrek vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory. Additionally included are certain model year 2013 Legacy and Outback vehicles that may have received replacement RES fobs. If the RES fob is dropped, the fob may malfunction and randomly transmit an engine start request without pressing the button.
The risk
The engine may inadvertently start and run for up to fifteen minutes. The engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. If the vehicle is parked in an enclosed area, there is a risk of carbon monoxide build-up which may cause headaches, dizziness or, in extreme cases, unconsciousness and/or asphyxiation.
The remedy
Subaru will notify owners, and dealers will replace the RES key fobs, free of charge. The recall began on April 22, 2013. Owners may contact Subaru at 1-800-782-2783 for more information.

Subaru of America, Inc. · up to 47,419 vehicles across all model years covered

EXTERIOR LIGHTING

12V602000 · December 26, 2012

The defect
Subaru is recalling certain model year 2010 and 2011 Legacy and Outback vehicles, certain model year 2006 through 2012 Tribeca vehicles sold before January 2012, and certain model year 2009 through 2012 Forester vehicles sold before January 2012. Up to 78,650 of these vehicles may have been equipped with accessory puddle lights that, when illuminated, brighten the area under the doors of the vehicle. A short circuit can develop when either the puddle light or connector are exposed to an electrolytic moisture source (such as road spray that has road salt in it) and it penetrates the circuit board of the puddle light or the pins of the puddle light connector(s).
The risk
Over time, migration of the moisture into the circuit board and/or into the connector cavity, may result in a short circuit of the puddle light system. This may generate heat which may melt the plastic resulting in smoke or fire.
The remedy
Subaru will notify owners, and dealers will install an additional fused-harness, free of charge. The recall began February 19, 2013. Owners may contact Subaru at 1-800-782-2783 for more information.

SUBARU OF AMERICA, INC. · up to 633,842 vehicles across all model years covered

VISIBILITY:SUN/MOON ROOF ASSEMBLY

11V467000 · September 7, 2011

The defect
SUBARU IS RECALLING CERTAIN MODEL YEAR 2011 OUTBACK AND LEGACY VEHICLES MANUFACTURED FROM AUGUST 3, 2010, THROUGH JULY 1, 2011. THE MOONROOF GLASS MAY COME LOOSE OR DETACH. THE AMOUNT AND POSITION OF THE ADHESIVE BETWEEN THE GLASS AND RETAINER WAS INADEQUATELY APPLIED.
The risk
THE MOONROOF GLASS CAN LOOSEN AND DETACH FROM THE VEHICLE DURING DRIVING, RESULTING IN A POTENTIAL ROAD HAZARD FOR OTHER VEHICLES, INCREASING THE RISK OF A CRASH.
The remedy
SUBARU WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE GLASS ADHESION CONDITION AND EITHER APPLY ADDITIONAL ADHESIVE OR REPLACE THE MOONROOF GLASS, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2011. OWNERS MAY CONTACT SUBARU AT 1-800-782-2783.

SUBARU OF AMERICA, INC. · up to 69,590 vehicles across all model years covered

POWER TRAIN:MANUAL TRANSMISSION

10V326000 · July 20, 2010

The defect
SUBARU IS RECALLING CERTAIN MODEL YEAR 2010 AND 2011 OUTBACK AND LEGACY PASSENGER VEHICLES MANUFACTURED FROM APRIL 28 THROUGH JUNE 23, 2010. DUE TO A PROGRAMMING ERROR, A LUBRICATION HOLE WITHIN THE 6-SPEED MANUAL TRANSMISSION WAS OMITTED.
The risk
IF THE TRANSMISSION GEARS ARE NOT PROPERLY LUBRICATED, A GROANING SOUND MAY BEGIN TO DEVELOP ALERTING THE DRIVER OF A PROBLEM. IF THE SOUND IS IGNORED AND NO ACTION IS TAKEN, THE GEARS WILL EVENTUALLY BREAK AND THIS CONDITION WILL LEAD TO VEHICLE POWER LOSS, POSSIBLY RESULTING IN A CRASH.
The remedy
SUBARU WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY DRILLING AN OIL LUBRICATION HOLE AND, IF NECESSARY, REPLACE THE INTERNAL PARTS WITH NEW ONES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 28, 2010. OWNERS MAY CONTACT SUBARU AT 1-800-782-2783.

SUBARU OF AMERICA, INC. · up to 809 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

FUEL/PROPULSION SYSTEM

2 injured · crash · towed

1. Propulsion, acceleration, brakes, transmission- no longer available for inspection 2. The vehicle went completely out of control; I stood on the brakes as hard as I could but would not stop or slow the car at all. We careened down a hill and head on into a large tree 3. not reproduced or confirmed 4. Vehicle was inspected by insurance company and was declared a total loss 5. no signs of any malfunction prior to wreck

NHTSA complaint 11593358. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 56,000 miles

OUR 2011 OUTBACK WAGON WAS HIT ON THE DRIVER'S SIDE BY A BUS. IT WAS TOTALED. THE SIDE AIRBAG DID NOT DEPLOY. THE DRIVER SUSTAINED A SERIOUS HEAD INJURY.

NHTSA complaint 11053675. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · 28,600 miles

THE VEHICLE IN QUESTION WAS MOVING AT ABOUT 35 MPH WHEN ITS FRONT END COLLIDED WITH THE SIDE OF A CAR MOVING SLOWLY ACROSS ITS PATH. THE DRIVER'S SEATBELT WORKED PROPERLY. THE AIR BAG DID NOT DEPLOY. *TR

NHTSA complaint 10489333. Filed by an owner and not verified by NHTSA or by us.

ENGINE

1 injured

The car got overheated on 8/20/2022, because of the mechanical and design issue, specifically the coolant pipe and hose connection which got disconnected and blew up with force ejecting hot coolant liquid. The incident almost killed my husband. The hot liquid burned his abdomen and my face. He got transported by an ambulance, got admitted to a hospital, and got a 2nd-degree burner. This entire incident endangered my entire family members while we were far from home on a road trip adventure. My kids are under 10, and they were worried and crying. The incident definitely was reproducible, because, within a 3 hours window, the hose got disconnected 4 times, where the 4th time it hit my husband

NHTSA complaint 11480647, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
2010-2018 TR580 Outback Torque Converter Lock-up failure symptoms in TSB 16-90-13R fits my 2011 Subaru Outback. 2.5I Premium, (TSB) Originally issued on 1/6/2014 + later revised on 5/7/2014, Early yrs of the TR580 suffer from TCLUF, which causes stalls + bogs down during stops or idling at traffic lights, premature wear, valve-body/solenoid failure, overheating, breakdown of transmission fluid/coolant + Catastrophic Chain Failure. These issues were exacerbated by Subaru specifying these transmissions have a "lifetime fluid" that never has 2 be replaced. Most Subaru failures were related 2 fluid breakdowns. The Subaru lineartronic CVT, designed in house by Subarun2 integrate w the company's

NHTSA complaint 11767045, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I have advised Autozone about premature failure of this part number ball joint. Originally the part number was FA267. Autozone changed the part number and color but did not address the quality and/or longevty concern. I have had to replace all of these part numbered ball joints with oem Subaru parts. The Autozone version will not last until the next oil change(approximately 5k miles) before it is loose and making a knocking noise. The is a safety concern as the ball joint may break or fail while someone is driving. I have expressed this concern multiple time to multiple reps from Autozone over the last 12 years. Autozone's remedy was simply to change the color and part number, then continue

NHTSA complaint 11754432, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

95,999 miles

Odometer Fraud. The contact purchased a 2011 Subaru Outback. It was discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of the purchase on 2/26/2026, the mileage was 95,999. The contact found a bill of sale from 07/29/2026, that stated that the mileage was approximately 95,999; however, the title stated that the mileage was approximately 94,669. The contact stated that the current approximate mileage was 90,000.

NHTSA complaint 11754446. Filed by an owner and not verified by NHTSA or by us.

ENGINE

crash

Purchased my 2011 Subaru Outback 3.6R Limited from the dealership, new. Since 2013, the Subaru dealer has discovered multiple oil leaks, replaced the head gaskets 3 times, thermostat 4 times, the alternator 3 times, timing belt 4 times, radiator 3 times, starter once, and my HVAC system twice...all due to my engine seizing multiple times while driving on freeways. No warning lights, just the engine seizing suddenly. This caused a few minor bumper accidents on the freeways because of these incidents. Nothing was reported because no one was injured. Last year the engine was replaced with a used/refurbished one by the dealership. In less than 11 months after this engine was replaced, the

NHTSA complaint 11737640, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Took my vehicle in for oil change and was notified the cam carrier is leaking. Researching this issue online it seems this is a very common problem with this vehicle and if I had known earlier wouldn’t have purchased for my daughter. With such a common problem I wonder why a recall hasn’t been made?

NHTSA complaint 11732099. Filed by an owner and not verified by NHTSA or by us.

ENGINE
When I came to a stop at a light, the car stalled and the engine turned off. It was just as if I was driving a manual transmission and didn't put the clutch down while in gear. I spoke with my husband about the issue and he told me it has been happening for several months now. I have researched it a but snd found that Subaru is aware of the issue and has not offered any recall for the issue but offered an extended warranty. This is not helpful when you are the 2nd owner of a vehicle. Being stuck with a car that turns off upon stopping is a dangeous situation. Subaru should be made to recall these cars and fix the issue. According to this article, it is a problem with the lock type torque

NHTSA complaint 11692013, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Subaru Outback

Model year Complaints Recalls Deaths
2025 81 0 —
2024 102 0 —
2023 89 2 —
2022 464 4 —
2021 296 4 —
2020 899 6 —
2019 1,034 3 —
2018 812 3 —
2017 917 4 —
2016 643 4 —
2015 510 5 —
2014 208 10 —
2013 297 12 1
2012 292 16 —
2010 360 18 —

Other 2011 Subaru models

Legacy 167 Forester 147 Impreza 57

Complaints on file, same model year.

Every Subaru on this site — 99 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst