CSR

BMW · NHTSA safety record

2012 BMW X5 SAV

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

21

Complaints

1

Crashes

1

Fires

1

Injuries

0

Deaths

Owners of the 2012 BMW X5 SAV have filed 21 safety complaints with NHTSA between August 2014 and March 2019. The most complained-about system is the power train, named in 9 of them (43%). The typical failure was reported at 54,250 miles, the median across the 16 complaints that gave an odometer reading.

NHTSA has issued 4 recalls covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (4)

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

16V071000 · February 5, 2016

The defect
BMW of North America, LLC (BMW) is recalling certain model year 2008-2013 128i and 135i coupes and convertibles and 1 Series M coupes, 2006-2011 325i, 325xi, 328i, 328xi, 328i xDrive, 330i, 330xi, 335i, 335xi, 335i xDrive Sedans, 2009-2011 335d sedans, 2006-2012 325xiT, 328i and 328xi sports wagons, 2007-2013 328i, 328xi, 328i xDrive, 335i, 335xi, 335i xDrive, 335is and M3 Coupes and Convertibles, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i SAVs, 2007-2010 X3 xDrive30i SAVs, 2007-2013 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i and X5 M SAVs, 2009-2013 BMW X5 xDrive35d SAVs, 2008-2014 X6 xDrive35i, X6 xDrive50i, and X6 M SACs, 2010-2011 BMW X6 xDrive50i SACs and 2008-2011 M3 Sedan vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
The risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy
BMW will notify owners, and dealers will replace the driver's frontal air bag module or inflator depending on the vehicle model, free of charge. The recall began March 9, 2018. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 840,000 vehicles across all model years covered

ENGINE AND ENGINE COOLING:ENGINE

14V176000 · April 10, 2014

The defect
BMW of North America, LLC (BMW) is recalling certain model year 2010-2011 128i Coupe, 128i Convertible, 328i Sedan, 328i xDrive Sedan, 328i Coupe, 328i Convertible, 328i Sports Wagon and Z4 sDrive 30i, 2011-2012 135i Coupe, 135i Convertible, 335i Sedan, X5 xDrive 35i, and X6 xDrive 35i, 2011 335i xDrive Sedan, 335i Coupe, 335i Convertible, 528i Sedan, 535i Sedan, 535i xDrive Sedan, X3 xDrive 28i, and X3 xDrive 35i, 2010 X3 xDrive 30i, and X5 xDrive 30i, 2012 640i Coupe, and 640i Convertible and 2010-2012 535i Gran Turismo vehicles. In the affected vehicles, the bolts that secure the housing for the variable camshaft timing adjustment (VANOS) unit can loosen over time and may possibly break.
The risk
If the bolts loosen or break the engine may have reduced power or stall. An engine stall increases the risk of a crash.
The remedy
BMW will notify owners, and dealers will replace the four VANOS housing bolts for both VANOS units (intake and exhaust), free of charge. In addition, owners of approximately 170,172 model year 2010-2012 BMW vehicles equipped with inline 6 cylinder engines not covered by this recall, will receive an extended warranty to address this condition. The recall began on September 24, 2014. Owners may contact BMW at 1-800-525-7417.

BMW of North America, LLC · up to 156,137 vehicles across all model years covered

STEERING:HYDRAULIC POWER ASSIST SYSTEM

12V550000 · November 27, 2012

The defect
BMW is recalling certain model year 2009-2012 X5 xDrive 35d SAV diesel vehicles manufactured September 1, 2008, through November 15, 2012. The engine belt idler pulley bolt could loosen and break over time.
The risk
If the engine belt idler pulley bolt breaks, the vehicle may unexpectedly lose power-assisted steering, increasing the risk of a crash.
The remedy
BMW will notify owners, and dealers will replace and tighten the idler pulley bolt. The recall began on January 15, 2013. Owners may call BMW at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.

BMW of North America, LLC · up to 29,800 vehicles across all model years covered

ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER

12V161000 · April 10, 2012

The defect
BMW IS RECALLING CERTAIN MODEL YEAR 2011 5-SERIES, 5-SERIES GRAN TURISMO, MODEL YEAR 2012 6-SERIES CONVERTIBLE, 7-SERIES, X5 SAV, AND X6 SAV VEHICLES EQUIPPED WITH 8- OR 12-CYLINDER, TURBOCHARGED, ENGINES BECAUSE THE CIRCUIT BOARD FOR THE ELECTRIC AUXILIARY WATER PUMP CAN OVERHEAT.
The risk
THIS COULD LEAD TO A SMOLDERING OF THE PUMP OR AN ENGINE COMPARTMENT OR VEHICLE FIRE.
The remedy
BMW WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE AUXILIARY WATER PUMP FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 30, 2012. OWNERS MAY CONTACT BMW CUSTOMER RELATIONS AND SERVICES AT 1-800-525-7417.

BMW OF NORTH AMERICA, LLC · up to 2,846 vehicles across all model years covered

Defect investigations (2)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Desiccated Air Bag Inflator Rupture

EA21002

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Idler Pulley Bolt Failure

RQ18001

Closed recall query · opened April 18, 2018 · closed December 1, 2018 · led to recall 18V336000

the steering

In a May 23, 2018 letter, BMW of North America, LLC (BMW) notified the National Highway Traffic Safety Administration (NHTSA) of a safety defect that may result in the loss of power steering assist in certain model year (MY) 2009 through 2013 BMW X5 xDrive35d vehicles (Recall 18V-336). The recall, which affects approximately 33,214 vehicles built from March 12, 2008 through June 27, 2013, corrects the remedy and expands the scope of a prior BMW recall (12V-550) which addressed idle pulley bolt failure in approximately 29,800 MY 2009 through 2012 BMW X5 xDrive35d vehicles built from September 1, 2008 through November 15, 2012. BMW's analysis indicates that due to a number of contributing factors it is possible that the bolt's pre-stressing force could drop to an extent that it results in the bolt becoming loosened over time. A loosening of the bolt could cause additional bending stress on top of the bolt. As a result, the bolt could break. If this were to happen, then a sudden loss of power steering assist could occur.If there were a loss of power steering assist, manual steering capability would be retained, although the effort required to steer the vehicle would be greater, and therefore may increase the risk of crash.ODI's analysis of the complaints it has received from the public (VOQ's) and BMW complaint data submitted in response to the information request letter for RQ18-001 identified a total of 93 unique VIN reports alleging failure of the idler pulley bolt after recall 12V-550 was completed on the vehicle, including 31 VOQ's and 72 BMW consumer complaints (5 complaints received by NHTSA and BMW, 3 unique VIN's submitted multiple complaints to BMW, and 1 unique VIN submitted multiple complaints to NHTSA).BMW is developing a new idler pulley fastening system as the remedy for 18V-336.The remedy is planned to begin in February 2019.Based on BMW's safety recall, this recall query is closed.The 31 VOQ's referenced in this resume are: 10499780, 10559422, 10579534, 10655424, 10661614, 10702323, 10819617, 10903433, 10948014, 10984353, 11002447, 11010667, 11013643, 11041551, 11054759, 11054909, 11066063, 11083479, 11097562, 11098865, 11113332, 11128649, 11130277, 10552773, 10817406, 10937632, 10956710, 11032006, 11042259, 11063010, 11091513.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 21.

POWER TRAIN 9 43%
ENGINE 6 29%
AIR BAGS 3 14%
FUEL/PROPULSION SYSTEM 3 14%
STEERING 3 14%
ELECTRICAL SYSTEM 2 10%
ELECTRONIC STABILITY CONTROL (ESC) 1 5%
SERVICE BRAKES 1 5%
VEHICLE SPEED CONTROL 1 5%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2017 at 8.

2014 2017 2019
2014 to 2019

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

1 injured · crash · 48,000 miles

TRIED TO COMPLETE A 3-POINT TURN INTO A PARKING SPACE WHEN PLACING VEHICLE FROM REVERSE INTO DRIVE, THE VEHICLE UNASSISTED IT ACCELERATION AND WOULD NOT BRAKE NOR STEER; THUS CAUSING MYSELF TO CRASH HEAD ON INTO A CONCRETE BARRIER.

NHTSA complaint 10724806. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire · 14,000 miles

I AM A CERTIFIED FIRE INVESTIGATOR WITH VIRGINIA FARM BUREAU, I RECEIVED THIS LOSS 08/14/14. INSURED STATED THAT ON 08/13/14 HE WAS IN HIS HOUSE AND HEARD THE CAR ALARM TO THIS BMW (DIESEL) SAV X5 GOING OFF. HE LOOKED OUTSIDE AND SAW THE LIGHTS FLASHING AND THE WINDSHIELD WIPERS GOING. NO ONE WAS IN THE VEHICLE. HE WENT OUTSIDE AND SAW SMOKE AND FIRE IN THE DASH AREA, PASSENGER SIDE. HE CALLED 911 AND THE FIRE WAS QUICKLY EXTINGUISHED, BUT CAUSED MAJOR FIRE DAMAGE TO THE DASH AREA. BMW REPRESENTATIVE AND AN ENGINEER HIRED BY OUR COMPANY (FORCON INTERNATIONAL) CONDUCTED A JOINT INSPECTION. THE FIRE DAMAGE WAS AGAIN LOCALIZED TO THE PASSENGER SIDE DASH AREA. IT WAS DETERMINED THE FIRE WAS THE

NHTSA complaint 10643518, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
EXPERIENCE GLYCOL-LEAKAGE FROM THE EGR (EXHAUST-GAS-RECIRCULATION) VALVE CAN OCCUR. IN COMBINATION WITH TYPICAL SOOT DEPOSITS AND THE HIGH TEMPERATURES NORMALLY PRESENT IN THE EGR MODULE THIS MIGHT RESULT IN SMOLDERING PARTICLES. THIS COULD LEAD TO THE MELTING OF THE INTAKE MANIFOLD AND IN EXTREMELY RARE CASES RESULT IN A FIRE. BMW EXTENDED A RECALL TO EUROPEAN AND ASIAN MODELS BUT NOT THE US MY CAR HAS ONLY 51000 MILES. PLEASE SEE THIS LINK

NHTSA complaint 11187214. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM

1,000 miles

I AM WRITING THIS LETTER TO SEEK HELPS ON MY 2012 BMW X5 35D (VIN#: [XXX]). I HAVE EXPERIENCED DIESEL SMELL IN THE CABIN IN THE LAST COUPLE OF MONTHS AND I GOT ENGINE CHECK LIGHT CAME ON LAST WEEK. WE CHECKED THE CODE IT SAYING THE EGR COOLER IS BAD AND EGR VALVE IS NOT OPERATING. I WANT TO KNOW IS THERE ANY RECALL OR CAMPAIGN REGARDING THIS PART. THIS IS AN ENVIRONMENTAL EMISSION AND HUMAN HEALTH RELATED ISSUE. I RECALL I SAW THIS PART HAS AN EXTENDED WARRANTY 10 YEARS/120000 MILES. I HAVE BEEN A LOYAL BMW OWNER SINCE 2002 AND I WILL CONTINUE TO DO SO. BUT THIS DIESEL SMELL ISSUE IS CONCERNING ME SINCE IT'S HEALTH RELATED, ESPECIALLY WE HAVE TWO KIDS IN THE CAR EVERY DAY. INFORMATION

NHTSA complaint 11113258, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRONIC STABILITY CONTROL (ESC)

62,210 miles

THE AGENT OF BMW OF TENAFLY SAID THERE IS SERIOUS SAFETY ISSUE NEED TO FIX, THE PROBLEM THEY CALL IT: FAULTY TRANSFER CASE AND EMF UNIT FAULTS FOR EMF AND TRANSFER CASE CONNECTED BATTERY CHARGER. THE SYSTEM MAY STOP WORKING SUDDENLY AND CAUSE THE VEHICLE TRANSFER POWER TO WHEELS AND ROLL OVER.

NHTSA complaint 11082245. Filed by an owner and not verified by NHTSA or by us.

ENGINE

98,000 miles

WHILE DRIVING MY CAR FOR APPROXIMATELY 3 MINUTES ENGINE SEIZED WITHOUT WARNING. I COASTED ON TO THE SHOULDER OF THE ROAD AND PUT IT IN NEUTRAL AND TRIED TO START IT.... NOTHING. OIL LEVEL WAS GOOD . I HAD IT TOWED TO BMW DEALER AND THEY TOLD ME ENGINE WAS LOCKED UP BUT COULDN'T TELL ME WHY. I JUST HAD RECALL WORK DONE ABOUT A MONTH OR TWO AGO AT THE SAME BMW DEALER. THEY MENTIONED AN AFTERMARKET OIL FILTER BUT THAT DOSE NOT MAKE ANY SENSE TO ME. HAS THE MANUFACTURER EXTENDED WARRANTY COVERING THIS ?

NHTSA complaint 11055988. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

40 miles

MY WIFE & I PURCHASED THIS 2012X5 2 YEARS AGO,LAST YEAR THE VEHICLE WAS BEING DRIVEN OFF THE DRIVEWAY WHERE THERE WAS A LOUD SNAP&BAN. THE CAR DIDN'T MOVE. WE CALLED A TOW AND HAD IT BROUGHT TO JUPITER BMW FL .WE FOUND OUT THAT THE DRIVE SHAFT SNAPPED. MILEAGE WAS 45-48K MILES. WE CALLED BMW NA IT WAS A WARRANTY RECALL PART AND THE DEALER STATED IT WAS REPLACED. AFTER THAT IN THE LAST 10 MONTHS WE HAVE EXPERIENCED MANY STRANGE MOVEMENTS IN THE REAR AND IN TURNS. WE CALLED THE DEALERSHIP AND SPOKE TO A TECH WHERE THEY STATED IT WAS TIRES IN THE REAR. WE RECENTLY REPLACED THE TIRES & IT REMAINED TO BE THERE WHERE IT WAS MILD BUT THERE. DURING THIS TIME PERIOD WE HAD MANY SERIOUS OBSTACLES

NHTSA complaint 11039973, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
TRANSFER CASE PROBLEM. BOUGHT THE CAR NEW, AFTER THE 2ND YEAR FELT VIBRATION /SHUDDERS WHEN MAKING TURNS FROM A STOP OR LOW SPEED. DEALER REPLACED FRONT BRAKE ROTORS, CHANGED FRONT WHEELS. STILL SAME ISSUE END UP CHANGING 4 NEW TYRES AFTER A YEAR. UP UNTIL 2016 CHANGED AGAIN FRONT AND REAR BRAKE WHOLE SYSTEMS, FRONT DRIVE SHAFT REPLACED DUE TO SAFETY RECALL LAST JULY BUT STILL THE VIBRATION/SHUDDERS REMAINS. SERVICE ADVISOR TOLD ME IT COULD BE THE TRANSFER CASE AS IT IS MOST ISSUES THEY RECEIVED. QUOTED ME FOR $2650. TOLD HIM THAT MY EXTENDED WARRANTY EXPIRED 2016. THE FACT THAT THE SAME EXACT PROBLEM WAS ALREADY REPORTED TO THEM EARLY ON AND NOW I'VE BEEN ASKED TO PAY FOR THAT LONG

NHTSA complaint 11014198, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the BMW X5 SAV

Model year Complaints Recalls Deaths
2013 13 1
2011 24 3
2010 19 5

Other 2012 BMW models

Every BMW on this site — 249 vehicles, 484 recall campaigns and 2 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst