CSR

BMW · NHTSA safety record

2013 BMW X5 SAV

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 13 safety complaints about the 2013 BMW X5 SAV with the US government. Of those, no death is recorded. One recall campaign is open against it, covering the air bags.

The most complained-about system is the air bags, named in 5 complaints, 38% of the total. The typical failure was reported at 45,000 miles, the median across the 9 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers March 2014 to March 2019 · How this is counted

What is on file

13 complaints on file

13

Complaints

0

Describe a crash

0

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year. A further 1 defect investigation is open and unresolved.

Which system owners named

Complaints naming each system
AIR BAGS 5 · 38%
ENGINE 4 · 31%
SERVICE BRAKES 2 · 15%
ELECTRICAL SYSTEM 1 · 8%
POWER TRAIN 1 · 8%
STRUCTURE 1 · 8%
UNKNOWN OR OTHER 1 · 8%
VEHICLE SPEED CONTROL 1 · 8%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 13.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2017 at 4.

8 6 4 2
14 16 17 18 19

This is the year the complaint was filed, not the year the failure happened. The range runs from 2014 to 2019.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2013 BMW X5 SAV. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

1 on file

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

16V071000 · February 5, 2016

The defect
BMW of North America, LLC (BMW) is recalling certain model year 2008-2013 128i and 135i coupes and convertibles and 1 Series M coupes, 2006-2011 325i, 325xi, 328i, 328xi, 328i xDrive, 330i, 330xi, 335i, 335xi, 335i xDrive Sedans, 2009-2011 335d sedans, 2006-2012 325xiT, 328i and 328xi sports wagons, 2007-2013 328i, 328xi, 328i xDrive, 335i, 335xi, 335i xDrive, 335is and M3 Coupes and Convertibles, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i SAVs, 2007-2010 X3 xDrive30i SAVs, 2007-2013 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i and X5 M SAVs, 2009-2013 BMW X5 xDrive35d SAVs, 2008-2014 X6 xDrive35i, X6 xDrive50i, and X6 M SACs, 2010-2011 BMW X6 xDrive50i SACs and 2008-2011 M3 Sedan vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
The risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy
BMW will notify owners, and dealers will replace the driver's frontal air bag module or inflator depending on the vehicle model, free of charge. The recall began March 9, 2018. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 840,000 vehicles across all model years covered

Defect investigations

2 on file

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Desiccated Air Bag Inflator Rupture

EA21002

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Idler Pulley Bolt Failure

RQ18001

Closed recall query · opened April 18, 2018 · closed December 1, 2018 · led to recall 18V336000

the steering

In a May 23, 2018 letter, BMW of North America, LLC (BMW) notified the National Highway Traffic Safety Administration (NHTSA) of a safety defect that may result in the loss of power steering assist in certain model year (MY) 2009 through 2013 BMW X5 xDrive35d vehicles (Recall 18V-336). The recall, which affects approximately 33,214 vehicles built from March 12, 2008 through June 27, 2013, corrects the remedy and expands the scope of a prior BMW recall (12V-550) which addressed idle pulley bolt failure in approximately 29,800 MY 2009 through 2012 BMW X5 xDrive35d vehicles built from September 1, 2008 through November 15, 2012. BMW's analysis indicates that due to a number of contributing factors it is possible that the bolt's pre-stressing force could drop to an extent that it results in the bolt becoming loosened over time. A loosening of the bolt could cause additional bending stress on top of the bolt. As a result, the bolt could break. If this were to happen, then a sudden loss of power steering assist could occur.If there were a loss of power steering assist, manual steering capability would be retained, although the effort required to steer the vehicle would be greater, and therefore may increase the risk of crash.ODI's analysis of the complaints it has received from the public (VOQ's) and BMW complaint data submitted in response to the information request letter for RQ18-001 identified a total of 93 unique VIN reports alleging failure of the idler pulley bolt after recall 12V-550 was completed on the vehicle, including 31 VOQ's and 72 BMW consumer complaints (5 complaints received by NHTSA and BMW, 3 unique VIN's submitted multiple complaints to BMW, and 1 unique VIN submitted multiple complaints to NHTSA).BMW is developing a new idler pulley fastening system as the remedy for 18V-336.The remedy is planned to begin in February 2019.Based on BMW's safety recall, this recall query is closed.The 31 VOQ's referenced in this resume are: 10499780, 10559422, 10579534, 10655424, 10661614, 10702323, 10819617, 10903433, 10948014, 10984353, 11002447, 11010667, 11013643, 11041551, 11054759, 11054909, 11066063, 11083479, 11097562, 11098865, 11113332, 11128649, 11130277, 10552773, 10817406, 10937632, 10956710, 11032006, 11042259, 11063010, 11091513.

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

towed · 88,900 miles

WHEN PARKING THE VEHICLE THE PARKING BRAKE SYMBOL WENT YELLOW AND IT SHOWED A MESSAGE STATING IT WAS MALFUNCTIONING AND THE VEHICLE MAY ROLL. THIS CAR HAS AN ELECTRICALLY ACTUATED PARKING BRAKE. SINCE THE CAR MOVED FINE WITHOUT ANY NOISE AND IT GAVE NO INDICATION OTHERWISE IT SEEMED SAFE TO CONTINUE DRIVING. SOME TIME LATER IT STARTER MAKING A SCREECHING NOISE FROM THE REAR RIGHT. AFTER STOPPING AT A TRUCK STOP THE BRAKES WERE FOUND EXCESSIVELY HOT IN ADDITION TO MAKING NOISE. AFTER BEING TOWED TO A SHOP IT WAS REVEALED THE PARKING BRAKE HAD PARTIALLY ACTIVATED, DRAGGED THE SHOES UNTIL THEY WERE WORN DOWN, MADE METAL TO METAL CONTACT WITH THE ROTOR HAT AND CREATED ENOUGH HEAT TO MELT ALL

NHTSA complaint 11122754, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

68,000 miles

OIL LEAK FROM THE VALVE COVER GASKET GETS INTO THE HOT MANIFOLD CAUSING A BURNING OIL SMELL AND SMOKE GETTING INTO THE CABIN THROUGH THE AC VENTS CAUSING A MAJOR SAFETY ISSUE.

NHTSA complaint 11183676. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

56,000 miles

N63 ENGINE FAILURE AND BATTERY CHARGING PROBLEMS. ENGINE BLOWS MASSIVE AMOUNTS OF WHITE SMOKE FROM REAR TAILPIPES AND BATTERY INDICATOR STATES LOW CHARGE. THIS IS A KNOWN DEFECT TO BMW AS THOUSANDS HAVE COMPLAINED BUT BMW IS ATTEMPTING TO WEASEL THERE WAY OUT OF THIS BY NOT RELEASING A RECALL.

NHTSA complaint 11142958. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

71,000 miles

VEHICLE WAS STOPPED AND IN PARK. PASSENGER WAS IN FRONT SEAT. DRIVER LOCKED VEHICLE PREMATURELY WHILE OUTSIDE. PASSENGER WAS UNABLE TO EXIT VEHICLE. ATTEMPTED TO UNLOCK VEHICLE WITH KEY FOB BUT WOULD NOT RESPOND. PASSENGER PUSHED LOCK/UNLOCK BUTTONS IN VEHICLE WITH NO RESPONSE. DRIVER REENTERED VEHICLE TO TRY TO HELP. UNABLE TO HELP AND DRIVER'S DOOR WOULD NOT OPEN. OPENED WINDOW AND HAD TO USE KEY TO UNLOCK DRIVERS DOOR. ROLLED DOWN WINDOW ON PASSENGER DOOR AND AFTER PULLING UP ON MANUAL LOCK AND PULLING HANDLE MULTIPLE TIMES THE DOOR FINALLY OPENED FREEING PASSENGER. ALL DOORS ON VEHICLE WERE LOCKED AND UNABLE TO OPEN FROM INSIDE OR OUTSIDE. ONLY DRIVERS DOOR WAS ABLE TO OPEN WITH KEY.

NHTSA complaint 11142990, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

45,000 miles

RUNNING ON THE HIGHWAY RECEIVED HIGH ENGINE TEMP WARNING ORANGE. IT QUICKLY WENT TO RED AND READ ON DASH TO PULL OVER. THE VEHICLE LOST MUCH POWER AND STEPPING ON ACCELERATOR WOULD NOT LET IT GO FASTER. I HAD TO MOVE TO THE RIGHT ON THE HIGHWAY WHILE SOME VEHICLE SPED THROUGH TO THE RIGHT OF ME WHILE TRYING TO PULL OVER. 45,000 MILES AND WATER PUMP HAD FAILED WHEN I TOOK IT TO A SHOP.

NHTSA complaint 11113494. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
TAKATA RECALL - TAKATA RECALL CONTINUES TO GO UNRESOLVED. VEHICLE IN QUESTION IN PRIMARY MEANS OF TRANSPORTATION FOR MY SPOUSE AND NINE-YEAR OLD SON. BMW SHARED THIS WEEK ONLY DUE TO MY CONTACT THEM THAT THE AIRBAG FOR THIS VEHICLE WOULD BE AVAILABLE IN ONE MONTH. I HAVE NO FAITH AND AM SEEKING INJUNCTION BY NHTSA TO RESOLVE THIS DELINQUENT RESOLUTION IMMEDIATELY.

NHTSA complaint 11024216. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the BMW X5 SAV

Model year Complaints Recalls Deaths
2012 21 4 —
2011 24 3 —
2010 19 5 —

Other 2013 BMW models

Every BMW on this site — 257 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst