CSR

BMW · NHTSA safety record

2013 BMW 328I

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

257

Complaints

24

Crashes

8

Fires

17

Injuries

0

Deaths

Owners of the 2013 BMW 328I have filed 257 safety complaints with NHTSA between May 2013 and August 2026. The most complained-about system is the engine, named in 92 of them (36%). The typical failure was reported at 63,373 miles, the median across the 137 complaints that gave an odometer reading.

Complaints halved year on year: 19 in the twelve months to 2026-Q1, against 52 in the twelve before.

NHTSA has issued 5 recalls covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (5)

ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP

24V608000 · August 13, 2024

The defect
BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
The risk
An electrical short increases the risk of a fire.
The remedy
Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 720,796 vehicles across all model years covered

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

20V017000 · January 15, 2020

The defect
BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi, 328i xDrive, 325i, 325xi, 330i, 330xi, 335i, 335xi, 335i xDrive and M3, 2009-2011 335D, 2006-2012 325xi, 328i, 328xi and 328i xDrive, 2010-2011 X6 ActiveHybrid, 2007-2013 328i, 335i, 335is, M3 Coupes, X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M, 2009-2013 X5 xDrive35d and 2008-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles equipped with non-desiccated driver frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy
BMW will notify owners, and dealers will replace the driver air bag. On X5 and X6 vehicles, only the inflator will be replaced. All repairs will be performed free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 59,965 vehicles across all model years covered

EXTERIOR LIGHTING

15V520000 · August 17, 2015

The defect
BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicles manufactured June 28, 2013, to April 21, 2015, and 2014-2015 328xd Sports Wagon vehicles manufactured July 5, 2013, to April 21, 2015. The affected vehicles may have been programmed with new software that inadvertently makes the front side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
The remedy
BMW will notify owners, and dealers will upload revised software to correct the issue, free of charge. The recall began on October 7, 2015. Owners may contact BMW customer service at 1-800-525-7417 or by email at CustomerRelations@bmwusa.com.

BMW of North America, LLC · up to 7,727 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS

14V627000 · October 7, 2014

The defect
BMW of North America LLC (BMW) is recalling certain model year 2014 BMW 328i xDrive Sports Wagon, 2012-2014 BMW 320i Sedan, 328i Sedan, 320i xDrive Sedan, 328i xDrive Sedan, 2012-2013 BMW 528i Sedan, 528i xDrive Sedan, 2013-2014 BMW X1 sDrive28i, X1 xDrive28i Sports Activity Vehicle, 2013-2014 BMW X3 xDrive28i Sports Activity Vehicle, 2012-2014 BMW Z4 sDrive28i Roadster, and 2014 BMW 428i Coupe, and 428i xDrive Coupe. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail. Note: This recall is an expansion of recall 13V-454.
The risk
A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
The remedy
BMW will notify owners, and dealers will install a locking ring in the camshaft to retain the camshaft seal disk in the proper location, free of charge. The recall began on December 2, 2014. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 8,988 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

13V454000 · September 26, 2013

The defect
BMW of North America LLC (BMW) is recalling certain model year 2012-2014 320i, 328i, 320i xDrive, and 328i xDrive sedans; model year 2014 328i xDrive Sports Wagons; model year 2012-2013 528i and 528i xDrive sedans, model year 2013-2014 X1 sDrive28i and X1 xDrive28i vehicles and model year 2012-2014 Z4 sDrive28i roadsters. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail.
The risk
A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
The remedy
BMW will notify owners, and dealers will modify the vehicles to prevent insufficient vacuum pump lubrication, free of charge. The safety recall began on January 31, 2014. Owners may contact BMW customer relations at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.

BMW of North America, LLC · up to 76,191 vehicles across all model years covered

Defect investigations (2)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Desiccated Air Bag Inflator Rupture

EA21002

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Loss of power assist braking

PE13030

Closed preliminary evaluation · opened September 6, 2013 · closed October 25, 2013 · led to recall 13V454000

the hydraulic brakes

In a letter dated September 26, 2013, BMW Group submitted a safety recall notice to NHTSA identifying a defect condition in the vacuum pump oil supply that may result in loss of power assist braking in 76,191 model year (MY) 2012 through 2014 BMW 3-Series, 5-Series, X1 SAV, X3 SAV, and Z4 vehicles equipped with 4-cylinder engines (NHTSA Recall 13V-454).According to BMW, movement of the seal disk within the camshaft may result in blocking of the oil supply to the vacuum pump, resulting in improper pump operation and loss of power assist braking.On July 11, 2013, BMW initiated a change to the camshaft geometry that prevented the seal disk from blocking the oil port.BMW has not received any braking complaints related to loss of power assist after the design change was implemented in production.The owners of all affected vehicles will be contacted by mail and asked to take their vehicle to a BMW dealer who will install a locking ring into the camshaft to keep the seal disk in its proper location.BMW expects to begin dealer and owner notification in November 2013 and complete dealer and owner notification in December when the remedy is expected to be available.Based on the actions taken by BMW, this investigation is closed.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 257.

ENGINE 92 36%
ELECTRICAL SYSTEM 61 24%
ENGINE AND ENGINE COOLING 44 17%
AIR BAGS 39 15%
SERVICE BRAKES 31 12%
POWER TRAIN 23 9%
FUEL/PROPULSION SYSTEM 18 7%
UNKNOWN OR OTHER 18 7%
SEAT BELTS 10 4%
STEERING 8 3%
STRUCTURE 8 3%
ELECTRONIC STABILITY CONTROL (ESC) 6 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 37.

2013 2024 2026
2013 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

2 injured · fire · crash · towed · 48,000 miles

CAR INVOLVED IN REAR END COLLISION AND CAR CAUGHT FIRE AND BURNED UP. AIR BAGS DID NOT DEPLOY. CAR WAS IN SLOW MOTION APPROACHING A STOP LIGHT WHEN HIT IN REAR . ROAD CONDITIONS SUNNY AND DRY. MY CAR WAS PUSHED INTO CAR IN FRONT CAUSING MORE DAMAGE. ACCIDENT OCCURRED IN ILLINOIS 159 IN GLEN CARBON,ILL.

NHTSA complaint 11194490. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

2 injured · crash · towed · 65 miles

THE VEHICLE WAS GOING DOWN A HILL (STRAIGHT FORWARD) ON A CA CITY STREET WHEN THE DRIVER SHIFTED FROM AUTO TO MANUAL GEAR. INSTEAD OF WORKING AS EXPECTED, THE CAR UNDERWENT A SUDDEN ACCELERATION AND BRAKING PROVED INEFFECTIVE. THROUGH A COUPLE SECONDS OF ATTEMPTED BRAKING WITH NO RESPONSE, THE CAR KEPT ON ACCELERATING INSTEAD. FINALLY, AFTER MAKING TWO TURNS ON THE HILL, THE CAR SPUN COMPLETELY OUT OF CONTROL AND SWERVED TO THE OTHER SIDE OF THE STREET WHERE IT CRASHED THROUGH FIVE TREES AND EVENTUALLY STOPPED. THE DRIVER LOSS OF CONSCIOUSNESS AND DELIVERED TO ER. THE WEATHER CONDITION WAS GOOD. THE FAILURE MILEAGE WAS 79,541. POLICY REPORT FILED.

NHTSA complaint 11171734. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · 8,500 miles

TL* THE CONTACT OWNED A 2013 BMW 328I. WHILE DRIVING 63 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. IN ADDITION, NO WARNING LIGHTS ILLUMINATED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS EXPLODED, EJECTING METAL FRAGMENTS. THE CONTACT SUSTAINED LEG, RIBS, AND STERNUM INJURIES. THE PASSENGER SUSTAINED BRUISES, A PUNCTURED INTESTINE, NECK, AND RIB INJURIES. BOTH THE DRIVER AND PASSENGER REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,500. ..UPDATED 12/29/14 *BF

NHTSA complaint 10663366. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed

ON 04/21/2015 I WAS DRIVING AND MY 2013 328I BMW WAS OUT OF CONTROL MY CAR SPED UP WHICH HAS TO DO WITH SPEED CONTROL AND POWER TERRAIN. I TRIED TO STOP, BRAKE AND WAS UNSUCCESSFUL MY CAR WOULD NOT STOP, MY WHEEL STIFFENED UP, I COULDN'T STEER LEFT OR RIGHT,,, I ENDED IN A CAR ACCIDENT... MY SEATBELT CAME OFF BY ITS SELF, AND MY AIRBAGS NEVER WENT OFF!!! MY NECK AND BACK/TAILBONE WAS INJURED DO TO YOUR DEFECTIVE CAR (2013 328I BMW) DEFECTIVE( STEERING WHEEL,BRAKES,SEATBELT, SPEED CONTROL, POWER TRAIN..) AFTER THE ACCIDENT I REQUESTED A CRASH REPORT !!! WAITING TO HERE FROM BMW MANUFACTURER,. SEEKING COMPENSATION FOR PAIN AND SUFFERING... I WAS ADMITTED AT KERN MEDICAL CENTER ON MOUNT VERNON

NHTSA complaint 10908348, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
I was at the John Wayne Airport, going from the arrivals to departures. I had a lot of stop and go traffic, and when I was going down toward the bottom, my brakes failed. I kept pumping them to try and stop but they were not working. I saw an empty area where the car rental returns were and I was able to pull over and come to a stop. I was very lucky that there was a spot to pull over, I used the emergency brake as well when I finally came to a stop. I want the brake system to be looked into. After seeing the other complaints regarding the exact situation, I do not understand why this was not looked into before I got this car.

NHTSA complaint 11754330. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

174,775 miles

The contact owns a 2013 BMW 328I. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The drivetrain and passenger’s side air bag warning lights were illuminated. The vehicle was driven to the shoulder of the road. The contact turned off and restarted the vehicle; however, the failure reoccurred. The contact stated that the vehicle failed to accelerate above 25 MPH and the vehicle was shaking erratically. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 174,775.

NHTSA complaint 11753235. Filed by an owner and not verified by NHTSA or by us.

FUEL SYSTEM, GASOLINE

56,910 miles

The contact owns a 2013 BMW 328I. The contact stated that while driving at an undisclosed speed, an unknown warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a hole on top of the fuel tank. The contact was informed that the fuel tank needed to be replaced. In addition, the contact was informed that the failure was a known failure with the vehicle. The contact stated that the manufacturer had previously initiated an extended warranty coverage for similar vehicles; however, the repair was not covered under the Extended Warranty. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 56,910.

NHTSA complaint 11713400. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING

towed · 89,565 miles

The contact owns a 2013 BMW 328i. The contact stated that while driving at an undisclosed speed, the engine overheated, and multiple warning lights were illuminated. The contact then stated that the vehicle lost power and would not restart. The vehicle was towed to an independent mechanic, where it was diagnosed that the water pump and electrical plug connector had failed and needed to be replaced. The vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The vehicle was taken to the dealer, where it was not diagnosed or repaired. The contact requested reimbursement for the cost of the repair that

NHTSA complaint 11704595, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING
See attached document for complaint. I am writing in reference to the recall on my 2013 BMW-328xi. The vin number is. The recall is for the water pump electrical connector. My water pump failed May 2024. I went to an independent repair service center that specializes in BMW repair, which in turn was the closest service center to where the vehicle broke down. I paid out of pocket for the repair. Now there is a recall on this part, I would appreciate reimbursement for the charges. I am enclosing a copy of the invoice.

NHTSA complaint 11699384. Filed by an owner and not verified by NHTSA or by us.

SEATS
Passenger Restraint system malfunction for the front passenger seat. This may not trigger the airbag for a passenger sitting in the front if a collision occurs and can seriously injure someone. This problem appears to be very common with BMW models within this timeframe. All over car forums and youtube videos, some videos with over 100k views per video. I am not sure how BMW has not recalled this safety issue as it seems to linger throughout many of their models for many years. As soon as the malfuction occured\, the warning sign and lamp lights did flash on.

NHTSA complaint 11686437. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the BMW 328I

Model year Complaints Recalls Deaths
2016 56 1
2015 124 4
2014 151 8
2012 130 6
2011 574 7
2010 153 6

Other 2013 BMW models

Every BMW on this site — 249 vehicles, 484 recall campaigns and 2 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst