CSR

BMW · NHTSA safety record

2016 BMW 328I

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

56

Complaints

8

Crashes

4

Fires

6

Injuries

0

Deaths

Owners of the 2016 BMW 328I have filed 56 safety complaints with NHTSA between July 2016 and July 2026. The most complained-about system is the electrical system, named in 21 of them (38%). The typical failure was reported at 28,500 miles, the median across the 20 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (1)

ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP

24V608000 · August 13, 2024

The defect
BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
The risk
An electrical short increases the risk of a fire.
The remedy
Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 720,796 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Desiccated Air Bag Inflator Rupture

EA21002

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 56.

ELECTRICAL SYSTEM 21 38%
ENGINE 15 27%
ENGINE AND ENGINE COOLING 13 23%
UNKNOWN OR OTHER 13 23%
POWER TRAIN 8 14%
SERVICE BRAKES 8 14%
VEHICLE SPEED CONTROL 4 7%
STEERING 3 5%
AIR BAGS 2 4%
ELECTRONIC STABILITY CONTROL (ESC) 1 2%
FORWARD COLLISION AVOIDANCE 1 2%
FUEL/PROPULSION SYSTEM 1 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 13.

2016 2025 2026
2016 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SEATS

2 injured · crash · 28,000 miles

MY WIFE AND I WERE IN AN ACCIDENT ON 2/14/2018 IN WHICH WE WERE REAR ENDED AND SHOVED INTO THE CAR IN FRONT OF US. THE AIRBAG ON THE PASSENGER SIDE OF THE DASH DISCHARGED INSIDE THE DASH BUT DID NOT DEPLOY INTO THE CABIN OF THE CAR. WE WERE SITTING STILL IN TRAFFIC WHEN WE WERE REAR ENDED BY A FULL SIZE CHEVROLET PICK UP TRUCK THAT HIT US ABOUT 35-40 MPH. WE WERE BOTH TRANSPORTED TO THE EMERGENCY ROOM AND SHE IS SUFFERING FROM SEVERE BACK AND NECK PAIN, AS WELL AS BRUISING TO HER ARM, SHOULDER, AND BREAST.

NHTSA complaint 11075360. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

1 injured · fire · towed · 180,000 miles

The contact owns a 2016 BMW 328I. The contact stated that after parking and turning the vehicle off, moments later the front end of the vehicle was engulfed in flames. The fire department was called to the scene and extinguished the flames. During the incident, a bystander who attempted to extinguish the flames was treated by EMS at the scene for headaches and smoke inhalation. A fire report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 180,000.

NHTSA complaint 11549243. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 2,915 miles

FRONT OF VEHICLE INVOLVED IN ACCIDENT. MY CAR REAR ENDED A CAR AND DAMAGE WAS ENOUGH TO FRACTURE MY STERNUM AND BREAK 2 RIBS TO ME. AIR BAGS DID NOT DEPLOY AND FRONT END WAS SEVERELY DAMAGED. FRONT IS PUSHED OVER FRONT TIRES AND HOOD FOLDED. I HAVE PHOTOS. VEHICLE WAS SLOWING FOR TRAFFIC AND TURN ON A CITY STREET.

NHTSA complaint 10887878. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

1 injured · crash · towed

Vehicle Information: •Year, Make, Model: 2016 BMW 328i GT •VIN: Provide VIN •Mileage: Insert Mileage Description of the Problem: I am experiencing recurring drivetrain malfunctions and overheating issues with my 2016 BMW 328i GT, which is currently under a nationwide recall issued in August 2024. Despite having coolant in the system, the vehicle overheats and displays a “drivetrain malfunction” warning, forcing me to pull off the road and restart the car to temporarily clear the issue. Additionally, there appears to be a leak causing fluid to drip onto the belt and other components, further compromising the vehicle’s functionality and safety. My belt slips because of the leak and it has

NHTSA complaint 11652992, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
When the fuel gauge reads 1/4 of a tank or less the car stalls sporadically and comes to a jerking stop. This causes the cars behind us to either slam on their brakes or swerve to avoid hitting us. We reported this to our local BMW dealer and were told this is a known issue on many models, including ours. However, our car was not included in the existing recalls, so we could either pay for a diagnostic test and the fix OR keep the tank filled. Existing recalls involved the following: In-tank fuel tank sensor getting stuck In-tank fuel line incorrectly attached In-tank fuel pump wires crimped Improper nickel plating within fuel pump Engine control unit software failure

NHTSA complaint 11752072. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Parking brake retainer Clio failed in highway causing car to lose control in the highway.

NHTSA complaint 11734197. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

fire · crash · towed

My vehicle was stolen. Dent on right back fender . Footage needs to be pulled from Gull Aire Village 34677. Witness was [XXX] . First dent. Sunpass has image. Reported to CLWR pd. Accident photos sent. Not same car. Allstate Insurance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint 11698625. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING
The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA complaint 11686515. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING
The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA complaint 11685911. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING
The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA complaint 11679405. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the BMW 328I

Model year Complaints Recalls Deaths
2015 124 4
2014 151 8
2013 257 5
2012 130 6
2011 574 7
2010 153 6

Other 2016 BMW models

Every BMW on this site — 249 vehicles, 484 recall campaigns and 2 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst