CSR

BMW · NHTSA safety record

2016 BMW X5

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

71

Complaints

3

Crashes

0

Fires

2

Injuries

0

Deaths

Owners of the 2016 BMW X5 have filed 71 safety complaints with NHTSA between December 2016 and August 2026. The most complained-about system is the electrical system, named in 23 of them (32%). The typical failure was reported at 52,000 miles, the median across the 32 complaints that gave an odometer reading.

NHTSA has issued 5 recalls covering this vehicle. A further 2 defect investigations are open and unresolved.

Recalls (5)

ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP

24V608000 · August 13, 2024

The defect
BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
The risk
An electrical short increases the risk of a fire.
The remedy
Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 720,796 vehicles across all model years covered

FUEL SYSTEM, DIESEL

21V907000 · November 19, 2021

The defect
BMW of North America, LLC (BMW) is recalling certain 2013-2018 328d, 328d xDrive, 2014-2018 328d Sports Wagon, 328d xDrive Sports Wagon, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV, and 2014-2017 X5 xDrive35d SAV diesel vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. The EGR cooler may leak internally, causing coolant to mix with diesel engine soot, which could result in smoldering particles and a melting intake manifold.
The risk
A melting intake manifold increases the risk of a fire.
The remedy
Dealers will replace the EGR cooler and inspect the intake manifold, replacing it as necessary, free of charge. This recall includes all vehicles previously recalled under 18V-755. Vehicles previously recalled under 18V-755 will need to have the new remedy performed for this recall. An interim owner notification letter was mailed on January 18, 2022. The remedy is expected to be available in June 2022. Owner notification letters were mailed on July 6, 2022. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 50,404 vehicles across all model years covered

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

21V586000 · July 29, 2021

The defect
BMW of North America, LLC (BMW) is recalling certain 2014-2018 328d, 328d xDrive, X5 xDrive35d, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, and 2015-2017 X3 xDrive28d vehicles. The high-pressure fuel pump may fail.
The risk
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
The remedy
Dealers will replace the high-pressure fuel pump, free of charge. Owner notification letters were mailed on January 14, 2022. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 11,216 vehicles across all model years covered

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

18V755000 · October 25, 2018

The defect
BMW of North America, LLC (BMW) is recalling certain 2013-2018 BMW 328d and 328d xDrive, 2014-2018 328d Sports Wagon and 328d xDrive Sports Wagon, 2014-2016 535d and 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV and 2014-2017 X5 xDrive35d SAV vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. If the EGR cooler leaks internally, the coolant can mix with diesel engine soot. The high EGR temperatures may result in these particles possibly smoldering and melting the intake manifold.
The risk
The melting intake manifold can increase the risk of a fire.
The remedy
BMW will notify owners, and dealers will inspect and replace the EGR cooler as necessary. If a leak has already occurred, the engine intake manifold will also be replaced. These repairs will be made free of charge. The recall began May 13, 2019. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 44,368 vehicles across all model years covered

ELECTRICAL SYSTEM:WIRING

16V919000 · December 21, 2016

The defect
BMW of North America, LLC (BMW) is recalling certain model year 2016 X5 xDrive40e vehicles manufactured July 29, 2015, to September 9, 2015. The affected vehicles have a Digital Motor Electronic (DME) control unit that may have a loose electrical ground cable, possibly causing an under-voltage condition which would result in the transmission shifting to neutral.
The risk
If the vehicle unexpectedly shifts to neutral, there would be an increased risk of a crash.
The remedy
BMW will notify owners, and dealers will tighten the ground cable, free of charge. The recall began February 6, 2017. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 8 vehicles across all model years covered

Defect investigations (3)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

High pressure fuel pump failure

EA23001

Still open engineering analysis · opened March 17, 2023 · led to recall 24V957

the diesel fuel system

The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both FCA and BMW, NHTSA determined that sufficient information to identify a comprehensive recall population could not be produced by FCA and BMW.During the investigation FCA filed recalls 22V406, 22E048, 22V767, and 22E087 which include vehicles not identified in the initial subject population by ODI. ODI also received recall 21V586, involving loss of motive power due to failed CP4 fuel pumps on certain BMW manufactured vehicles. An information request letter response received from BMW indicated that failed pumps on their vehicles were caused by an interaction between pump internal components and US market diesel fuel, leading to increased slip and eventual particle-generating wear surface. Additional work will be done to identify whether a similar root cause is associated with the FCA recalled population and if similar wear dynamics occur on pumps supplied to vehicle manufacturers other than those included in the recalled population.ODI has upgraded this investigation to an EA in order to 1) determine engineering specifications of internal pump components that are correlated with pump failure leading to loss of motive power or other safety related hazards, 2) identify vehicle populations equipped with alleged defective pump variants, 3) assess if vehicles equipped with alleged defective pump variants result in an unreasonable risk to motor vehicle safety and 4) gather and review any other relevant information related to high pressure fuel pump failure associated with the subject populations of recalls 21V586, 21V880, 21E094, 22V406, 22E048, 22V767, and 22E087.Review of the above information will allow NHTSA to confirm root cause and recall remedy viability, and identify and evaluate vehicle populations equipped with pump components that may pose an unreasonable risk to motor vehicle safety.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 11257550, 11351441, 11361603, 11361616, 11365300, 11365426, 11365858, 11366401, 11372337, 11373793, 11374797, 11376793, 11377871, 11378173, 11384377, 11386063, 11387018, 11399710, 11402550, 11415339, 11418868, 11418870, 11427075, 11434276, 11436807, 11437226, 11437249, 11437273, 11437292, 11437294, 11437394, 11437399, 11437403, 11437405, 11437423, 11437528, 11437565, 11437579, 11437580, 11437590, 11437679, 11437744, 11437781, 11437842, 11437993, 11438006, 11438008, 11438121, 11438138, 11438155, 11438392, 11438629, 11439359, 11439879, 11440397, 11443030, 11446542, 11448163, 11453556, 11458918, 11460558, 11469337

Pedestrian alert sounds

DP22005

Closed defect petition · opened January 27, 2023 · closed August 7, 2023 · led to recall 22V063000

the electrical system

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

Desiccated Air Bag Inflator Rupture

EA21002

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 71.

ELECTRICAL SYSTEM 23 32%
UNKNOWN OR OTHER 14 20%
ENGINE 13 18%
POWER TRAIN 13 18%
ENGINE AND ENGINE COOLING 7 10%
FUEL/PROPULSION SYSTEM 6 8%
AIR BAGS 5 7%
STRUCTURE 4 6%
SUSPENSION 4 6%
FUEL SYSTEM, DIESEL 3 4%
STEERING 3 4%
VEHICLE SPEED CONTROL 3 4%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2022 at 13.

2016 2022 2026
2016 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

2 injured · crash · towed

During a recent auto collision my airbags did not deploy. I swerved to avoid another vehicle entering the intersection from my left, he hit my rear left driver's side quarter panel and I subsequently hit a tree. This was noted by the paramedics first on scene as well as by the firemen and police when they arrived. I have notified BMW of North America, USAA insurance (my insurance company), and now you. The vehicle is a total loss and was towed to Leesburg Virginia by roadrunner wrecker service.com

NHTSA complaint 11707095. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

crash · towed · 5,700 miles

I PARKED MY X5 ON AN INCLINE, PUT THE CAR IN PARK, SET THE PARKING BREAK AND TURNED THE VEHICLE OFF. LOCKED IT AND WENT INSIDE. THERE WERE WORKERS OUTSIDE FOR ABOUT 10 MINUTES BEFORE COMING IN TO THE HOUSE THAT WITNESSED IT SITTING THERE FOR THAT AMOUNT OF TIME. AFTER BEING INSIDE FOR ABOUT 5 MORE MINUTES OR BETTER, I WENT TO LEAVE AND FOUND THAT MY CAR HAD ROLLED AND HIT A TREE. THE PARKING BREAK WORKED SEEING THAT THERE WAS SNOW BUILT UP ON THE BACK TIRES, HOWEVER, YOU CAN SEE FROM THE PICTURES THAT BOTH FRONT TIRES ROLLED. BMW LOOKED INTO IT AND SAID THE CAR DIAGNOSTICALLY CHECKED OUT FINE AND THAT IT IS NORMAL FOR BOTH FRONT TIRES TO ROLL WHILE IN PARK???

NHTSA complaint 11083388. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

crash · 24,814 miles

I STOPPED AT THE ENTRANCE OF AN APARTMENT COMPLEX AND WAS WAITING FOR THE SECURITY GATE TO OPEN. ONCE I CAME TO A COMPLETE STOP THE AUTO START STOP FUNCTION TURNED THE ENGINE OFF. WHILE STOPPED, WITH MY FOOT STILL ON THE BRAKE, SUDDENLY AND UNEXPECTEDLY, THE ENGINE STARTED AND THE VEHICLE TOOK OFF STRIKING THE SECURITY GATE AS IT WAS OPENING. THE BRAKES DID NOT WORK. NO AIRBAG DEPLOYED EITHER.

NHTSA complaint 10966356. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION

towed · 75,000 miles

The contact owns a 2016 BMW X5. The contact stated while driving approximately 20 MPH, the vehicle was making an abnormal banging sound. The contact stated that the vehicle was losing motive power. The contact depressed the accelerator pedal and the vehicle failed to respond. The contact pulled into a parking lot and turned off the vehicle. The contact stated that there was no warning light illuminated. The contact had the vehicle towed to a local dealer who diagnosed and determined that front drive shaft and u-joint had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 75,000.

NHTSA complaint 11590640. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
2016 BMW X5 xDrive40e. Experiencing intermittent/sudden drivetrain malfunction warnings. Vehicle loses power or enters limp mode while driving. Max eDrive / electric drive becomes disabled even with battery charged. Multiple warning lights appear. Issue appears related to the hybrid system (possible EME, SME, Safety Box, or high-voltage battery faults). This creates a safety risk because power can be lost unexpectedly while moving. Mileage at time of most recent occurrence: 126,500. Problem first noticed 118,000.

NHTSA complaint 11757231. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING

114,865 miles

The contact owns a 2016 BMW X5 PHEV. The vehicle was serviced under NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM), but the failure persisted. The contact stated that a month after the repairs were completed, the coolant connector would stay on and drain the battery. The contact stated that after the vehicle was turned off at night, the coolant connector overheated and the battery drained. The contact needs to jump-start the battery every day. The vehicle was taken to the dealer, and the dealer refused to repair the vehicle, stating that it was already repaired. The contact stated that the coolant connector damaged the EME (Electrical Machine Electronics).

NHTSA complaint 11735914, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Spontaneous sunroof shatter.

NHTSA complaint 11731996. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
I am having a high voltage system box fault. I am within warranty but the dealership is denying me. My in service date is 6-2016.

NHTSA complaint 11728895. Filed by an owner and not verified by NHTSA or by us.

ENGINE
The component that failed appears to be the hybrid propulsion and charging system, including the high-voltage battery management system and/or integrated charging electronics. The vehicle will not accept a charge from any home or public charging source. The high-voltage battery was replaced approximately one year ago; however, the charging failure persists. The vehicle is available for inspection upon request. In addition to the charging failure, the vehicle displayed drivetrain malfunction and start/stop malfunction warnings. While driving on the highway at normal speed, the vehicle lost power and stopped, creating a hazardous situation in active traffic. This sudden loss of propulsion

NHTSA complaint 11719865, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the BMW X5

Model year Complaints Recalls Deaths
2026 16 2
2025 58 5
2024 143 8
2023 31 4
2022 63 1
2021 100 12
2020 103 11
2019 180 13
2018 69 5
2017 73 6 1
2015 149 6 1
2014 98 8
2013 148 6
2012 271 10
2011 263 14
2010 123 14

Other 2016 BMW models

Every BMW on this site — 249 vehicles, 484 recall campaigns and 2 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst