CSR

BMW · NHTSA safety record

2014 BMW X5

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

98

Complaints

3

Crashes

10

Fires

3

Injuries

0

Deaths

Owners of the 2014 BMW X5 have filed 98 safety complaints with NHTSA between December 2013 and June 2026. The most complained-about system is the fuel and propulsion system, named in 20 of them (20%). The typical failure was reported at 24,500 miles, the median across the 56 complaints that gave an odometer reading.

NHTSA has issued 8 recalls covering this vehicle. A further 2 defect investigations are open and unresolved.

Recalls (8)

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

24V527000 · July 11, 2024

The defect
BMW of North America, LLC (BMW) is recalling certain 2015 6 Series Gran Coupe, 2014 5 Series Gran Turismo, 2014 5 Series Sedan, 2015 6 Series Convertible, 2015 6 Series Coupe, 2014 X5, 2013-2014 X3, 2014-2015 3 Series Sedan, 2014 4 Series Coupe, 2014 4 Series Convertible, 2014 3 Series Gran Turismo, and 2015 4 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, increasing the risk of injury or death.
The remedy
The driver's front air bag will be replaced, free of charge. Owner notification letters were mailed September 6, 2024. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 1,145 vehicles across all model years covered

AIR BAGS:FRONTAL

23V797000 · November 24, 2023

The defect
BMW of North America, LLC (BMW) is recalling certain 2014 X3 xDrive28i, X3 xDrive35i, X5 sDrive35i, X5 xDrive35i, and 2015 X4 xDrive35i vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
The remedy
Dealers will replace the driver's front air bag, free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 486 vehicles across all model years covered

FUEL SYSTEM, DIESEL

21V907000 · November 19, 2021

The defect
BMW of North America, LLC (BMW) is recalling certain 2013-2018 328d, 328d xDrive, 2014-2018 328d Sports Wagon, 328d xDrive Sports Wagon, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV, and 2014-2017 X5 xDrive35d SAV diesel vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. The EGR cooler may leak internally, causing coolant to mix with diesel engine soot, which could result in smoldering particles and a melting intake manifold.
The risk
A melting intake manifold increases the risk of a fire.
The remedy
Dealers will replace the EGR cooler and inspect the intake manifold, replacing it as necessary, free of charge. This recall includes all vehicles previously recalled under 18V-755. Vehicles previously recalled under 18V-755 will need to have the new remedy performed for this recall. An interim owner notification letter was mailed on January 18, 2022. The remedy is expected to be available in June 2022. Owner notification letters were mailed on July 6, 2022. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 50,404 vehicles across all model years covered

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

21V586000 · July 29, 2021

The defect
BMW of North America, LLC (BMW) is recalling certain 2014-2018 328d, 328d xDrive, X5 xDrive35d, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, and 2015-2017 X3 xDrive28d vehicles. The high-pressure fuel pump may fail.
The risk
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
The remedy
Dealers will replace the high-pressure fuel pump, free of charge. Owner notification letters were mailed on January 14, 2022. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 11,216 vehicles across all model years covered

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

18V755000 · October 25, 2018

The defect
BMW of North America, LLC (BMW) is recalling certain 2013-2018 BMW 328d and 328d xDrive, 2014-2018 328d Sports Wagon and 328d xDrive Sports Wagon, 2014-2016 535d and 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV and 2014-2017 X5 xDrive35d SAV vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. If the EGR cooler leaks internally, the coolant can mix with diesel engine soot. The high EGR temperatures may result in these particles possibly smoldering and melting the intake manifold.
The risk
The melting intake manifold can increase the risk of a fire.
The remedy
BMW will notify owners, and dealers will inspect and replace the EGR cooler as necessary. If a leak has already occurred, the engine intake manifold will also be replaced. These repairs will be made free of charge. The recall began May 13, 2019. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 44,368 vehicles across all model years covered

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

16V683000 · September 21, 2016

The defect
BMW of North America, LLC. (BMW) is recalling certain model year 2015 BMW X3 sDrive28i, X3 xDrive28i, X3 xDrive35i, X3 xDrive28d, X4 xDrive28i and X4 xDrive35i vehicles, and model year 2014-2015 X5 xDrive35i, X5 sDrive35i, X5 xDrive50i, and 2014 X5 xDrive35d vehicles. The affected vehicles have a driver's frontal air bag inflator that may have been improperly welded.
The risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator housing could separate from the base plate and result in metal striking the vehicle occupants, potentially resulting in serious injury or death.
The remedy
BMW will notify owners, and dealers will replace the driver's front air bag, free of charge. The recall began on November 1, 2016. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 3,606 vehicles across all model years covered

AIR BAGS

15V147000 · March 13, 2015

The defect
BMW of North America, LLC (BMW) is recalling certain model year 2015 BMW X5 xDrive 35d Sports Activity Vehicles (SAV) manufactured August 19, 2014, to February 16, 2015, and 2014-2015 BMW X5 xDrive 35i, X5 sDrive 35i, X5 xDrive 50i, Sports Activity Vehicles (SAV) manufactured August 28, 2013, to February 16, 2015. In the affected vehicles, the Head Protection System (HPS) air bag may not be securely connected to the air bag inflator gas generator.
The risk
Without a secure connection to the inflator, the HPS air bags may have insufficient inflation during a vehicle crash, increasing the risk of injury.
The remedy
BMW will notify owners, and dealers will replace the Head Protection System, free of charge. The recall began on June 24, 2015. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 46 vehicles across all model years covered

LATCHES/LOCKS/LINKAGES

14V202000 · April 17, 2014

The defect
BMW of North America, LLC (BMW) is recalling certain model year 2014 X5 SAV vehicles manufactured December 12, 2013, through March 10, 2014, and equipped with the Soft Close Automatic (SCA) option. The rear side door lock mechanisms may not have been manufactured to correct tolerances and when the inside door handle is pulled, the previously engaged child safety lock can disengage.
The risk
A disengaged child safety lock would allow the rear seat occupant to pull the door handle twice and open the door while the vehicle is parked or in motion, increasing the risk of injury.
The remedy
BMW will notify owners, and dealers will inspect the rear side door locks and any affected door locks will be replaced, free of charge. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 6,400 vehicles across all model years covered

Defect investigations (2)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

High pressure fuel pump failure

EA23001

Still open engineering analysis · opened March 17, 2023 · led to recall 24V957

the diesel fuel system

The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both FCA and BMW, NHTSA determined that sufficient information to identify a comprehensive recall population could not be produced by FCA and BMW.During the investigation FCA filed recalls 22V406, 22E048, 22V767, and 22E087 which include vehicles not identified in the initial subject population by ODI. ODI also received recall 21V586, involving loss of motive power due to failed CP4 fuel pumps on certain BMW manufactured vehicles. An information request letter response received from BMW indicated that failed pumps on their vehicles were caused by an interaction between pump internal components and US market diesel fuel, leading to increased slip and eventual particle-generating wear surface. Additional work will be done to identify whether a similar root cause is associated with the FCA recalled population and if similar wear dynamics occur on pumps supplied to vehicle manufacturers other than those included in the recalled population.ODI has upgraded this investigation to an EA in order to 1) determine engineering specifications of internal pump components that are correlated with pump failure leading to loss of motive power or other safety related hazards, 2) identify vehicle populations equipped with alleged defective pump variants, 3) assess if vehicles equipped with alleged defective pump variants result in an unreasonable risk to motor vehicle safety and 4) gather and review any other relevant information related to high pressure fuel pump failure associated with the subject populations of recalls 21V586, 21V880, 21E094, 22V406, 22E048, 22V767, and 22E087.Review of the above information will allow NHTSA to confirm root cause and recall remedy viability, and identify and evaluate vehicle populations equipped with pump components that may pose an unreasonable risk to motor vehicle safety.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 11257550, 11351441, 11361603, 11361616, 11365300, 11365426, 11365858, 11366401, 11372337, 11373793, 11374797, 11376793, 11377871, 11378173, 11384377, 11386063, 11387018, 11399710, 11402550, 11415339, 11418868, 11418870, 11427075, 11434276, 11436807, 11437226, 11437249, 11437273, 11437292, 11437294, 11437394, 11437399, 11437403, 11437405, 11437423, 11437528, 11437565, 11437579, 11437580, 11437590, 11437679, 11437744, 11437781, 11437842, 11437993, 11438006, 11438008, 11438121, 11438138, 11438155, 11438392, 11438629, 11439359, 11439879, 11440397, 11443030, 11446542, 11448163, 11453556, 11458918, 11460558, 11469337

Desiccated Air Bag Inflator Rupture

EA21002

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 98.

FUEL/PROPULSION SYSTEM 20 20%
ENGINE 16 16%
ELECTRICAL SYSTEM 15 15%
STRUCTURE 15 15%
POWER TRAIN 12 12%
FUEL SYSTEM, DIESEL 11 11%
UNKNOWN OR OTHER 8 8%
AIR BAGS 6 6%
ENGINE AND ENGINE COOLING 5 5%
SERVICE BRAKES 4 4%
VEHICLE SPEED CONTROL 4 4%
ELECTRONIC STABILITY CONTROL (ESC) 2 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2022 at 13.

2013 2022 2026
2013 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

2 injured

TL* THE CONTACT OWNS A 2014 BMW X5. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL BANG SOUND EMITTED FROM THE VEHICLE. THE CONTACT PULLED OVER AND DISCOVERED THAT THE SUN ROOF EXPLODED FROM WITHIN THE VEHICLE. THE CONTACT AND THE DRIVER SUSTAINED HEARING LOSS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE DEALER AND THE SUN ROOF WAS REPLACED; HOWEVER, THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

NHTSA complaint 10950065. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · 11,000 miles

I AM REPORTING TO YOU AN ACCIDENT I SUFFERED LAST WEDNESDAY, FEBRUARY 25, 2015 WITH MY 2014 BMW X5. IN THE ACCIDENT, I SLID ON ICE ON THE ROAD FOR MORE THAN 150 FEET AND THEN WENT OFF THE SIDE OF THE MOUNTAIN, BECAME AIRBORNE, BROKE THROUGH TREES, AND THEN EVENTUALLY CRASHED INTO A CONCRETE WELLHOUSE ABOUT 50' DOWN THE MOUNTAIN. THE IMPACT BY THE CONCRETE WELLHOUSE CAUSED MY ENTIRE FRONT DRIVER'S SIDE AND DRIVER'S DOOR AND LEFT FRONT TO BE DAMAGED. THE DAMAGE IS VERY SIGNIFICANT. WHEN I FINALLY STOPPED, THE COMPUTER SCREEN ON THE CAR SAID "AIRBAG FAILURE/MALFUNCTION." I HAVE SUFFERED INJURIES BECAUSE OF THE FALL AND THE IMPACT TO MY NECK, BACK, SHOULDER, ARM, ETC. I AM EXTREMELY CONCERNED

NHTSA complaint 10692275, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire · 20,000 miles

CAR STALLED WHILE DRIVING DOWN THE INTERSTATE. CAR WENT INTO NEUTRAL AND WE WERE ABLE TO PUSH BUTTON START. EXITED THE INTERSTATE AND STAYED ON SERVICE TO REMAIN SAFE. PASSENGER RESTRAINT SYSTEM NOTIFICATION APPEARED STATING TO REMAIN IN SAFETY BELTS AND CONTACT SERVICE CENTER. CAR HAD BAD SMELL AND SMOKE CAME FROM REAR HATCH. CAR IN FLAMES IN LESS THAN ONE MINUTE. WE HAVE POLICE REPORT, VIDEO, PICTURES, INSURANCE REPORTS ETC. BMW NEEDS TO BE ACCOUNTABLE AND OTHERS WARNED ABOUT THESE HAZARDS,

NHTSA complaint 10748783. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

fire · 16,000 miles

TL* THE CONTACT OWNS A 2014 BMW X5. WHILE DRIVING 25 MPH, THE CONTACT SMELLED A BURNING ODOR. ONCE THE VEHICLE WAS PARKED IN THE DRIVEWAY, A FIRE OCCURRED AND BURNED THE INSIDE OF THE VEHICLE. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 16,000.

NHTSA complaint 10766697. Filed by an owner and not verified by NHTSA or by us.

ENGINE
I purchased my vehicle around Labor Day of 2020. I still own and operate the vehicle. Since I have owned my vehicle, I have repeatedly been told my turbos are leaking oil, etc. I have even had several oil leaks repaired on my car. Fast forward six years, and I am buying 5 quarts of oil every two weeks and topping up the oil in my vehicle every week, at least 2-3 quarts per week. I also have smoke coming out of the tail pipes intermittently. The car also smells like it is burning oil, but there are no visible oil drips on the ground currently. I discovered by research there have been two lawsuits: Isley v. BMW of North America LLC, et al., Case No. [XXX] in the U.S. District Court for the

NHTSA complaint 11747246, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING

towed · 160,000 miles

The contact owns a 2014 BMW X5. While the contact's daughter was attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to an independent mechanic, who diagnosed the vehicle and determined that the 12-Volt battery and the auxiliary battery needed to be replaced. The vehicle was repaired; however, the contact attempted to start the vehicle, but the vehicle failed to start. The vehicle was towed to an independent mechanic who specialized in foreign-made vehicles. The vehicle was diagnosed, and it was determined that the water pump was constantly running and was draining the 12-Volt battery. The mechanic determined that the water pump needed to be replaced. The

NHTSA complaint 11712071, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION
I own a 2014 BMW X5 diesel, after the 4 yr warranty expired, my car has had 2 times driveshaft/drivetrain/differential replaced. Valve cover leaking. Chassis stabilization error, suspension/air pump problems, at this moment i have an initialization of driving stabilization error message. Please see what is going on with these expensive cars that after 4 yr warranty give all kind of problems. ThanksTeresa

NHTSA complaint 11710927. Filed by an owner and not verified by NHTSA or by us.

Other/I am not sure
Product: Diono Monterey 2XT Highback Booster Issue type: Child restraint usability / fit concern There is a significant height usability gap between Diono’s convertible seats and the Monterey 2XT booster. My child is approximately 32”–40” tall and cannot safely use either seat, leaving no appropriate Diono option during this growth range. This presents a real-world safety and usability issue for caregivers attempting to follow manufacturer guidance. I have attempted multiple direct contacts with Diono for clarification or exchange options, but no functional escalation contacts exist. This complaint is submitted to document the usability gap and request manufacturer review and some kind of

NHTSA complaint 11709473, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING

101,078 miles

The contact owns a 2014 BMW X5. The contact stated that upon attempting to start the vehicle, the vehicle failed to start. The contact stated that several unknown warning lights were illuminated. The contact stated that after several attempts the vehicle started and driven to a service center where the battery was replaced; however, the contact became aware that the battery was draining abnormally. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was informed that the water pump was leaking onto an electrical plug connector, causing the vehicle to short circuit. The contact stated that the water pump was replaced, and a shield was installed over the

NHTSA complaint 11660687, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Due to issues in the engine design the timing chains become loose and get excessive slack. BMW has revised the design multiple times but the corrective action requires complete removal of transmission and engine to replace all timing chain components. Unfortunately my engine has suffered timing chain failure and requires replacement. This leads to engine failure while driving and unsafe conditions.

NHTSA complaint 11659201. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the BMW X5

Model year Complaints Recalls Deaths
2026 16 2
2025 58 5
2024 143 8
2023 31 4
2022 63 1
2021 100 12
2020 103 11
2019 180 13
2018 69 5
2017 73 6 1
2016 71 5
2015 149 6 1
2013 148 6
2012 271 10
2011 263 14
2010 123 14

Other 2014 BMW models

Every BMW on this site — 249 vehicles, 484 recall campaigns and 2 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst