CSR

BMW · NHTSA safety record

2018 BMW X5

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 72 safety complaints about the 2018 BMW X5 with the US government. Of those, 2 describe a crash, 2 mention a fire, 3 people were injured and no death is recorded. 5 recall campaigns are open against it.

The most complained-about system is the electrical system, named in 15 complaints, 21% of the total. The typical failure was reported at 27,050 miles, the median across the 18 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers September 2018 to September 2026 · How this is counted

What is on file

72 complaints on file

72

Complaints

2

Describe a crash

2

Mention fire

3

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

Complaints fell 44% year on year: 9 in the twelve months to 2026-Q2, against 16 in the twelve before.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year. A further 2 defect investigations are open and unresolved.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 15 · 21%
ENGINE 11 · 15%
FUEL/PROPULSION SYSTEM 11 · 15%
UNKNOWN OR OTHER 11 · 15%
POWER TRAIN 10 · 14%
ENGINE AND ENGINE COOLING 9 · 13%
FUEL SYSTEM, DIESEL 6 · 8%
SUSPENSION 6 · 8%
AIR BAGS 4 · 6%
SERVICE BRAKES 3 · 4%
TIRES 3 · 4%
VISIBILITY/WIPER 3 · 4%
0 8 15

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 72.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 14.

16 12 8 4
18 19 20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2018 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2018 BMW X5, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV RWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 18.8% 18.8%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

5 on file

ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP

24V608000 · August 13, 2024

The defect
BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
The risk
An electrical short increases the risk of a fire.
The remedy
Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 720,796 vehicles across all model years covered

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

21V586000 · July 29, 2021

The defect
BMW of North America, LLC (BMW) is recalling certain 2014-2018 328d, 328d xDrive, X5 xDrive35d, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, and 2015-2017 X3 xDrive28d vehicles. The high-pressure fuel pump may fail.
The risk
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
The remedy
Dealers will replace the high-pressure fuel pump, free of charge. Owner notification letters were mailed on January 14, 2022. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 11,216 vehicles across all model years covered

EQUIPMENT:ELECTRICAL

18V652000 · September 20, 2018

The defect
BMW of North America, LLC (BMW) is recalling certain 2018 BMW 330e iPerformance, i3 Rex, i3 Sport Rex, X5 xDrive40e, i3 BEV, i3 Sport BEV and 2019 i8 and i8 Roadster vehicles and 2018-2019 530e iPerformance, 530e xDrive iPerformance and 740Le xDrive iPerformance vehicles. Capacitors within the TurboCord Portable Chargers may fail, possibly resulting in a shock hazard or a fire.
The risk
An electrical shock or a fire can increase the risk of injury or death.
The remedy
BMW will notify owners, and dealers will inspect the charging cable, and replace it if necessary, free of charge. The recall began February 22, 2019. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 3,501 vehicles across all model years covered

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

18V439000 · June 28, 2018

The defect
BMW of North America, LLC (BMW) is recalling certain 2018 BMW X5 xDrive35i, X5 xDrive50i, X5 xDrive35d, and X6 sDrive35i vehicles. The pivot bolt on the front lower-left control arm may not have been properly hardened, which may cause the control arm to break.
The risk
If the lower control arm breaks, vehicle handling and control can be affected, increasing the risk of a crash.
The remedy
BMW will notify owners, and dealers will inspect the lower-left control arms and replace if necessary, free of charge. The recall began July 11, 2018. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 43 vehicles across all model years covered

SUSPENSION

17V727000 · November 17, 2017

The defect
BMW of North America, LLC (BMW) is recalling certain 2018 BMW X5 SAV, X5 M SAV, X6 SAV, and X6 M SAV vehicles. Bolts that secure the front suspension may not have been properly tightened.
The risk
Loose bolts can affect the performance of the suspension, thereby increasing the risk of a crash.
The remedy
BMW will notify owners, and dealers will inspect and tighten the wishbone suspension bolts, free of charge. The recall is expected to begin January 8, 2018. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 33 vehicles across all model years covered

Defect investigations

3 on file

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

High pressure fuel pump failure

EA23001

Still open engineering analysis · opened March 17, 2023 · led to recall 24V957

the diesel fuel system

The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both FCA and BMW, NHTSA determined that sufficient information to identify a comprehensive recall population could not be produced by FCA and BMW.During the investigation FCA filed recalls 22V406, 22E048, 22V767, and 22E087 which include vehicles not identified in the initial subject population by ODI. ODI also received recall 21V586, involving loss of motive power due to failed CP4 fuel pumps on certain BMW manufactured vehicles. An information request letter response received from BMW indicated that failed pumps on their vehicles were caused by an interaction between pump internal components and US market diesel fuel, leading to increased slip and eventual particle-generating wear surface. Additional work will be done to identify whether a similar root cause is associated with the FCA recalled population and if similar wear dynamics occur on pumps supplied to vehicle manufacturers other than those included in the recalled population.ODI has upgraded this investigation to an EA in order to 1) determine engineering specifications of internal pump components that are correlated with pump failure leading to loss of motive power or other safety related hazards, 2) identify vehicle populations equipped with alleged defective pump variants, 3) assess if vehicles equipped with alleged defective pump variants result in an unreasonable risk to motor vehicle safety and 4) gather and review any other relevant information related to high pressure fuel pump failure associated with the subject populations of recalls 21V586, 21V880, 21E094, 22V406, 22E048, 22V767, and 22E087.Review of the above information will allow NHTSA to confirm root cause and recall remedy viability, and identify and evaluate vehicle populations equipped with pump components that may pose an unreasonable risk to motor vehicle safety.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 11257550, 11351441, 11361603, 11361616, 11365300, 11365426, 11365858, 11366401, 11372337, 11373793, 11374797, 11376793, 11377871, 11378173, 11384377, 11386063, 11387018, 11399710, 11402550, 11415339, 11418868, 11418870, 11427075, 11434276, 11436807, 11437226, 11437249, 11437273, 11437292, 11437294, 11437394, 11437399, 11437403, 11437405, 11437423, 11437528, 11437565, 11437579, 11437580, 11437590, 11437679, 11437744, 11437781, 11437842, 11437993, 11438006, 11438008, 11438121, 11438138, 11438155, 11438392, 11438629, 11439359, 11439879, 11440397, 11443030, 11446542, 11448163, 11453556, 11458918, 11460558, 11469337

Pedestrian alert sounds

DP22005

Closed defect petition · opened January 27, 2023 · closed August 7, 2023 · led to recall 22V063000

the electrical system

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

Desiccated Air Bag Inflator Rupture

EA21002

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

3 injured · crash · towed

On August 4, 2026, my vehicle was involved in a direct frontal collision with a brick wall. I was driving with two minor passengers, one seated in the front passenger seat and one seated in the rear passenger seat. The collision resulted in significant front-end damage and a total loss determination by USAA. Despite the frontal impact, none of the vehicle's airbags deployed. Prior to the collision, I observed no Airbag/SRS warning lights, Check Control warnings, or other indications of a restraint-system malfunction. I respectfully request that NHTSA review this incident for a potential Supplemental Restraint System safety issue involving the airbag control module, front impact sensors,

NHTSA complaint 11756854, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

fire

Battery charger trigger a fire. It's BMW genuine DELPHI which comes with car. after charging my car, I unplug it from my car and put on top of plastic ice box before left my garage. Once i'm back to home there was a fire inside of garage. Fire started from battery charger head and it melt plastic ice box and spread to upside of drywall & shelve of garage. there was no damage power cable & plug part of charger.

NHTSA complaint 11440885. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire

TWO INCIDENTS ACCURED WITH 24HRS. MY WIFE CALLED ME INFORMING THAT THE 2018 X5 WAS SMOKING FROM THE FRONT AND MAKING A WEIRD NOISE, SHE STOPPED THE VEHICLE AND THE VEHICLE STARTED AGAIN. WHEN SHE GOT HOME, I CHECKED THE UNDER THE HOOD, BUT COULD NOT SEE ANYTHING. BUT, CAN SMELL LIKE BURNED WIRING, BUT NOT VISIBLE. I CONNECTED EV WIRE TO THE VEHICLE AND NEXT MORNING DISCONNECTED THE CABLE AND WHEN I STARTED THE VEHICLE, I SAW SMOKE COMING OUT OF THE INSIDE BOTTOM OF THE REAR WHERE THE BATTERIES ARE LOCATED. I OPENED THE REAR DOOR AND RAISED THE COVER TO SEE SMOKE COMING FROM MELTED WIRING. I IMMEDIATELLY DISCONNECTED ONE OF THE BATTERY WIRES.

NHTSA complaint 11765364. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

crash · 1,400 miles

THIS BRAND NEW CAR I BOUGHT HAS THE OPTIONS OF "ADVANCED SAFETY SYSTEM" WHICH WAS SUPPOSED TO PREVENT A COLLISION. I WAS DRIVING ON ADAPTIVE CRUISE CONTROL, 4 CAR DISTANCE ON HIGHWAY. AS I WAS DRIVING CLOSE TO THE EXIT WHERE I NEEDED TO TAKE, ADAPTIVE CRUISE CONTROL DID NOT SEEM TO BE WORKING SINCE I NOTICED THAT THE CAR WAS NOT SLOWING DOWN AS I WAS APPROACHING THE CAR IN FRONT OF ME. I PRESSED ON THE BRAKE TO SLOW DOWN MY VEHICLE, BUT THE VEHICLE DID NOT RESPOND TO MY BRAKING. I PRESSED DOWN BRAKE AS HARD AS POSSIBLE TO STOP THE VEHICLE, BUT MY VEHICLE CONTINUED TO MOVE WITHOUT STOPPING UNTIL IT (FIRST CAR) HIT THE CAR IN FRONT OF IT AND THE CAR IN FRONT OF THE SECOND CAR HIT THE THIRD

NHTSA complaint 11131783, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
The windshield wiper reservoir leaks fluid. The reservoir has been filled by the dealership and I was informed it is a safety hazard to not have it repaired. After some research, this is a common issue in 2016-2018 BMW X5 models.

NHTSA complaint 11762172. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
The driveshaft malfunctioned which caused the vehicle to lose control. Yes, it is available at the repair shop. Wife was driving with mother-in-law and [XXX] child at highway speeds (55) requiring her to maintain control and pull over without getting hit by other cars. Independent repair shop confirmed the driveshaft failed and took out the transmission and transfer case. No warning/engine lights or other indications of any issues. Reading online confirms this to be a case for these vehicles - here is one example [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint 11758546. Filed by an owner and not verified by NHTSA or by us.

ENGINE
I am reporting a recurring catastrophic high-pressure fuel-pump/fuel-system failure in my 2018 BMW X5 after BMW previously repaired the same type of failure, and subsequently performed the NHTSA HPFP recall on my vehicle. I am a 71 year old driver. This was a repeat catastrophic failure after Recall 21V-586 was performed and the loss of propulsion on the freeway was terrifying, and I almost crashed into other cars! At 42,763 miles, the vehicle experienced a catastrophic failure while being driven. The vehicle shut off while driving and would not restart. Santa Monica BMW documented a “HIGH PRESSURE FUEL PUMP MALFUNCTION” and fault codes. BMW's technician followed the fuel-system test plan

NHTSA complaint 11756344, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
The attaching nut and bolt holding the left suspension to the rear subframe worked itself lose. The nut had completely fallen off. The corresponding bolt was merely hanging on but was about to fall off too. The vehicle was behaving weirdly and unstable even at slower speeds.

NHTSA complaint 11739474. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the BMW X5

Model year Complaints Recalls Deaths
2026 24 2 —
2025 62 5 —
2024 145 8 —
2023 33 4 —
2022 69 1 —
2021 108 12 —
2020 112 11 —
2019 190 13 —
2017 74 6 1
2016 74 5 —
2015 152 6 1
2014 98 8 —
2013 149 6 —
2012 271 10 —
2011 263 14 —
2010 124 14 —

Other 2018 BMW models

Every BMW on this site — 257 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst