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BMW · NHTSA safety record

2016 BMW 320I

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 25 safety complaints about the 2016 BMW 320I with the US government. Of those, 4 describe a crash, 2 mention a fire, 4 people were injured and no death is recorded. No recall campaign has been matched to this year, make and model.

The most complained-about system is the engine, named in 7 complaints, 28% of the total. The typical failure was reported at 57,500 miles, the median across the 14 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers December 2016 to April 2026 · How this is counted

What is on file

25 complaints on file

25

Complaints

4

Describe a crash

2

Mention fire

4

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

No recall campaign was matched to this year, make and model. That is not the same as a clean vehicle: recalls are issued against production ranges, and the only reliable check is your own VIN.

Which system owners named

Complaints naming each system
ENGINE 7 · 28%
SERVICE BRAKES 7 · 28%
AIR BAGS 5 · 20%
STRUCTURE 5 · 20%
ENGINE AND ENGINE COOLING 3 · 12%
POWER TRAIN 3 · 12%
ELECTRICAL SYSTEM 2 · 8%
FUEL/PROPULSION SYSTEM 2 · 8%
EXTERIOR LIGHTING 1 · 4%
SEAT BELTS 1 · 4%
SEATS 1 · 4%
STEERING 1 · 4%
0 4 8

One complaint can name several systems, so these add up to more than 25.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2023 at 5.

8 6 4 2
16 17 18 19 20 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2016 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2016 BMW 320I. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Defect investigations

1 on file

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Desiccated Air Bag Inflator Rupture

EA21002

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

2 injured · crash · towed · 13,873 miles

TAKATA RECALL - A SAFETY RECALL HAS NOT YET BEEN ISSUED FOR THIS VEHICLE AND/OR ITS TAKATA AIRBAG SYSTEM. DRIVER OF THE VEHICLE WAS STOPPED ON A TWO LANE HIGHWAY ATTEMPTING TO TAKE A LEFT HAND TURN WHEN SHE WAS REAR ENDED BY ANOTHER VEHICLE TRAVELING APPROXIMATELY 55 MPH. AFTER IMPACT, HER VEHICLE TRAVELED ACROSS THE YELLOW LINE, ACROSS A SOUTHBOUND LANE AND OFF THE ROADWAY INTO A 4 FOOT DITCH. THE AIRBAG SYSTEM FAILED TO DEPLOY BOTH WHEN STRUCK BY THE OTHER VEHICLE AS WELL AS THE IMPACT WITH THE DITCH. DRIVER WAS INJURED AND TAKEN TO EMERGENCY ROOM. PASSENGER IN HER VEHICLE WAS REMOVED BY THE JAWS OF LIFE AND AIRLIFTED FOR LIFE-THREATENING INJURIES.

NHTSA complaint 11166339. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 60,000 miles

I WAS INVOLVED IN AN ACCIDENT WITH A HIT AND RUN VEHICLE AND RESULTING IN THE ACCIDENT, MY STEERING WHEEL CAME OFF IN THE PROCESS HITTING ME IN MY PELVIC AREA AND NOW I AM HAVING TROUBLE URINATING AND I HAVE BLEEDING. THE AIR BAGS ALSO BURNED THROUGH MY CLOTHES AND ONTO MY SKIN. I SUFFERED FIRST DEGREE BURNS TO MY ARM, STOMACH AND THIGH.

NHTSA complaint 11277528. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 55,000 miles

I WAS INVOLVED IN A MAJOR ACCIDENT IN A 2016 BMW 320I WITH FRONT AND PASSENGER SIDE IMPACT. IT WAS SO BAD, IT PUSHED BACK MY ENTIRE AXLE, WHEELS, ETC. MY DRIVER SIDE NOR PASSENGER SIDE AIRBAGS FAILED TO DEPLOY. I WAS TRAVELING 40 MILES PER HOUR WHEN HIT BY ANOTHER DRIVER WHO WAS TRAVELING DOWNHILL AT OR ABOVE THE SAME SPEED. SOS BUTTON DID NOT WORK EITHER. THIS HAPPENED ON A CITY STREET (INTERSECTION). THE CAR IS A TOTAL LOSS. I HAD TWO MINORS IN THE CAR WITH ME. THE MESSAGE DISPLAYED ON MY DASH, ETC. SAYS SOMETHING ABOUT FAULTY AIRBAGS, ETC. COLLISION EXPERT CONFIRMED SENSORS DEFINITELY SHOULD HAVE MADE FRONT AND SIDE, CURTAIN AIRBAGS DEPLOY. THEY EVEN ANOTHER VEHICLE (SAME MAKE AND YEAR)

NHTSA complaint 11324617, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

fire · towed · 95,000 miles

The contact owned a 2016 BMW 320i. The contact stated that after driving approximately 28 miles, arriving at her residence to park the vehicle in the garage, and noticed a burning odor. Upon inspection, a fire was coming from underneath the hood. The contact, lacking a fire extinguisher, attempted to use flour to extinguish the fire. However, upon returning, the fire was larger and made a loud noise as it expanded, before quickly reducing in size. The contact called the fire department and began removing items from the vehicle. The contact retreated to a safe distance from the garage where the vehicle was parked and awaited the fire department's arrival. The Fire Department arrived, and the

NHTSA complaint 11683254, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING

145,000 miles

The contact owns a 2016 BMW 320I. The contact stated that the Drive Train Failure, Check Engine, and Engine Overheating warning lights were illuminated. There was a fuel odor coming from the vehicle, and fluid was leaking underneath the vehicle near the muffler and under the driver's side seat. The vehicle was taken to the dealer to be diagnosed, and the codes were cleared but the failures persisted. Another dealer, Hendrick BMW Northlake (10720 Northlake Auto Plaza Blvd, Charlotte, NC 28269); was contacted, and an appointment was scheduled. The vehicle was not diagnosed or repaired. The contact researched and found information about a recall with a similar failure; however, the VIN was not

NHTSA complaint 11729591, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

fire · towed · 160,000 miles

The contact owned a 2016 BMW 320i. The contact stated that while the vehicle was parked, it caught on fire. The vehicle was unoccupied. The contact stated that while walking into the house that she noticed the fuel odor. The contact stated that after entering the residence, the contact walked back out and noticed the vehicle was on fire. The contact noticed the fire coming from the engine hood. The fire department was called. The fire department extinguished the fire. The vehicle and the items in the vehicle were consumed in the fire. The contact stated that the garage, which was attached to the contact's residence, and the items in the garage were consumed in the fire. In addition, the

NHTSA complaint 11693785, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
i have previously reported this issue, confirmation #11656013. However, after diagnostic with a Certified BMW Service Center, i wish to follow up and add additional details. My 2016 BMW 320 XI is experiencing an issue with the Turbo Oil Feed Line. This is a known issue, reported under SI B11 11 16 on the NHTSA.gov website. i have been told that my specific vehicle / VIN is not included as part of this coverage under the Extended Warranty. However, since my car, N20 Engine is experiencing this specific issue, i am requesting my car be considered to be effected and that it should be included in this extended warranty. i have attached a copy of the Diagnostic / Inspection of my vehicle, dated

NHTSA complaint 11657771, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

100,000 miles

The contact owns a 2016 BMW 320I. The contact stated that while attempting to start the vehicle after the vehicle had not been driven for a while, there was blue smoke coming from the exhaust pipes. No warning light was illuminated. The vehicle was taken to a local service center, where it was diagnosed and determined that the engine oil feed line to the turbocharger was leaking. The local dealer was contacted; however, the vehicle was not yet repaired. Upon further investigation, the contact related the failure to BMW Warranty Extension: SI B11 11 16; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

NHTSA complaint 11656013. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING

119,000 miles

The contact owns a 2016 BMW 320I. The contact stated that while starting the vehicle, there was white smoke coming from the rear end of the vehicle. The contact found information regarding Technical Service Bulletin: SIB 11116 (Engine and Engine Cooling released in July 2017). The vehicle was taken to the dealer to be diagnosed. The dealer linked the failure to the Technical Service Bulletin; however, the vehicle was not covered under the TSB. The vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 119,000.

NHTSA complaint 11648688. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the BMW 320I

Model year Complaints Recalls Deaths
2018 21 0 —
2017 9 0 —
2015 33 3 —
2014 52 7 —
2013 9 3 —

Other 2016 BMW models

Every BMW on this site — 257 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst