CSR

BMW · NHTSA safety record

2013 BMW 320I

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

9

Complaints

1

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2013 BMW 320I have filed 9 safety complaints with NHTSA between November 2013 and January 2023. The most complained-about system is the air bags, named in 2 of them (22%). The typical failure was reported at 84,500 miles, the median across the 4 complaints that gave an odometer reading.

NHTSA has issued 3 recalls covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (3)

EXTERIOR LIGHTING

15V520000 · August 17, 2015

The defect
BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicles manufactured June 28, 2013, to April 21, 2015, and 2014-2015 328xd Sports Wagon vehicles manufactured July 5, 2013, to April 21, 2015. The affected vehicles may have been programmed with new software that inadvertently makes the front side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
The remedy
BMW will notify owners, and dealers will upload revised software to correct the issue, free of charge. The recall began on October 7, 2015. Owners may contact BMW customer service at 1-800-525-7417 or by email at CustomerRelations@bmwusa.com.

BMW of North America, LLC · up to 7,727 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS

14V627000 · October 7, 2014

The defect
BMW of North America LLC (BMW) is recalling certain model year 2014 BMW 328i xDrive Sports Wagon, 2012-2014 BMW 320i Sedan, 328i Sedan, 320i xDrive Sedan, 328i xDrive Sedan, 2012-2013 BMW 528i Sedan, 528i xDrive Sedan, 2013-2014 BMW X1 sDrive28i, X1 xDrive28i Sports Activity Vehicle, 2013-2014 BMW X3 xDrive28i Sports Activity Vehicle, 2012-2014 BMW Z4 sDrive28i Roadster, and 2014 BMW 428i Coupe, and 428i xDrive Coupe. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail. Note: This recall is an expansion of recall 13V-454.
The risk
A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
The remedy
BMW will notify owners, and dealers will install a locking ring in the camshaft to retain the camshaft seal disk in the proper location, free of charge. The recall began on December 2, 2014. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 8,988 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

13V454000 · September 26, 2013

The defect
BMW of North America LLC (BMW) is recalling certain model year 2012-2014 320i, 328i, 320i xDrive, and 328i xDrive sedans; model year 2014 328i xDrive Sports Wagons; model year 2012-2013 528i and 528i xDrive sedans, model year 2013-2014 X1 sDrive28i and X1 xDrive28i vehicles and model year 2012-2014 Z4 sDrive28i roadsters. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail.
The risk
A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
The remedy
BMW will notify owners, and dealers will modify the vehicles to prevent insufficient vacuum pump lubrication, free of charge. The safety recall began on January 31, 2014. Owners may contact BMW customer relations at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.

BMW of North America, LLC · up to 76,191 vehicles across all model years covered

Defect investigations (2)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Desiccated Air Bag Inflator Rupture

EA21002

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Loss of power assist braking

PE13030

Closed preliminary evaluation · opened September 6, 2013 · closed October 25, 2013 · led to recall 13V454000

the hydraulic brakes

In a letter dated September 26, 2013, BMW Group submitted a safety recall notice to NHTSA identifying a defect condition in the vacuum pump oil supply that may result in loss of power assist braking in 76,191 model year (MY) 2012 through 2014 BMW 3-Series, 5-Series, X1 SAV, X3 SAV, and Z4 vehicles equipped with 4-cylinder engines (NHTSA Recall 13V-454).According to BMW, movement of the seal disk within the camshaft may result in blocking of the oil supply to the vacuum pump, resulting in improper pump operation and loss of power assist braking.On July 11, 2013, BMW initiated a change to the camshaft geometry that prevented the seal disk from blocking the oil port.BMW has not received any braking complaints related to loss of power assist after the design change was implemented in production.The owners of all affected vehicles will be contacted by mail and asked to take their vehicle to a BMW dealer who will install a locking ring into the camshaft to keep the seal disk in its proper location.BMW expects to begin dealer and owner notification in November 2013 and complete dealer and owner notification in December when the remedy is expected to be available.Based on the actions taken by BMW, this investigation is closed.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 9.

AIR BAGS 2 22%
ENGINE 2 22%
POWER TRAIN 2 22%
STRUCTURE 2 22%
EXTERIOR LIGHTING 1 11%
FUEL/PROPULSION SYSTEM 1 11%
SEAT BELTS 1 11%
SERVICE BRAKES 1 11%
SERVICE BRAKES, HYDRAULIC 1 11%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2020 at 3.

2013 2020 2023
2013 to 2023

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

crash

RE: TCN-KDN21-40701 ON 9/17/13 I WAS INVOLVED IN A CAR ACCIDENT. I WAS UNABLE TO STOP MY CAR AS IT ROLLED DOWN A HILL - ALTHOUGH I APPLIED THE BRAKES. THE ACCIDENT OCCURRED AS I WAS LEAVING A DRIVEWAY WHICH IS POSITIONED ON A HILL. IMMEDIATELY PRIOR TO THE ACCIDENT A WARNING MESSAGE FLASHED ON MY SCREEN. I THEN HEARD A LOUD "POP" AND THEN A "GRINDING" NOISE. AS I APPLIED THE BRAKES THE CAR CONTINUED ROLLING DOWN THE HILL AND THE AIRBAG POPPED OUT - KNOCKING ME UNCONSCIOUS. I WAS UNABLE TO STOP THE CAR. WHEN MY CAR REACHED THE BOTTOM OF THE HILL, IT HIT THE BACK OF ANOTHER CAR AND THEN TRAVELED ACROSS THE HIGHWAY. IT'S A MIRACLE I WASN'T KILLED! IRONICALLY, THE MAKE/MODEL MODEL OF MY CAR WAS

NHTSA complaint 10553277, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

towed · 93,000 miles

HELLO I SEE THERE WAS A RECALL ON A MALFUNCTION OF THE ENGINE WERE THE ENGINE STALLS DUE TO TIMING CHAIN AND INTERNAL PARTS THAT GIVES THE ENGINE POWER. MY CAR SHOWED AND EMERGENCY INDICATOR LIGHT THAT SAID ENGINE OIL PRESSURE LOW AND TO CAREFULLY STOP AND STOP ENGINE OF RISK OF DAMAGE. THEN ANOTHER INDICATOR THAT STATED ENGINE COMPARTMENT HOT. THIS WAS DONE AND THE CAR TOWED AND NOW THE ENGINE HAS A KNOCKING NOISE SO NOT DRIVING IT. LOOKING FORWARD TO HEARING BACK FROM YOU ASAP AS THERE TELLING ME AT BMW THAT THAT RECALL IS NO LONGER IN EFFECT WHICH DOESN'T MAKE SINCE TO ME. THANKS AGAIN

NHTSA complaint 11278375. Filed by an owner and not verified by NHTSA or by us.

ENGINE

76,000 miles

The contact owns a 2013 BMW 320I. The contact stated while starting the vehicle, there was smoke coming from the exhaust pipe due to engine oil leaking into the catalytic converter. As a result, the catalytic converted became clogged. The vehicle was taken to the dealer, where it was diagnosed that the oil check valve needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,000. The VIN was unavailable.

NHTSA complaint 11501517. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
engine overheating, passenger safety belt, failed speed control (difficulty accelerating) Due to these issues and malfunctions; it causes injury to the driver as the airbags/seat belts are not stable. If the car suddenly stops it can injure the driver. The vehicle shuts off unexpectedly, vehicle loses power/ says to drive moderately or stop driving/ the car drives slow does not past 35 mph, the car goes into 'limp mode' (less than 10 mph) it goes in a very low speed with no acceleration; This is a safety hazard, as it becomes easy to be rear-ended by another driver when it slows substantially. This can cause injury to the driver and surrounding drivers. The problem has been reproduced or

NHTSA complaint 11447154, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
REVERSE LIGHT HOUSING FALLS OUT. MULTIPLE ONLINE FORUMS STATING IT IS A KNOWN ISSUE WITH BMW AND DEALERSHIPS ARE AWARE. POTENTIAL HAZARD IF HOSING FALLS OFF ON HIGHWAY OR LACK OF A REVERSE LIGHT.

NHTSA complaint 11349335. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
FRONT DOORS WILL NOT UNLOCK FROM THE OUTSIDE AND CAN'T USE KEY TO INTER MANUALLY, THIS IS A SAFETY ISSUE IF EMERGENCY AND CAN'T GET INTO THE CAR EASILY

NHTSA complaint 11338821. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

114,000 miles

AIRBAG LIGHT COMES ON INTERMITTENTLY

NHTSA complaint 11303016. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the BMW 320I

Model year Complaints Recalls Deaths
2018 21 0
2017 9 0
2016 25 0
2015 33 3
2014 51 7

Other 2013 BMW models

Every BMW on this site — 249 vehicles, 484 recall campaigns and 2 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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