CSR

Dodge · NHTSA safety record

2012 Dodge Ram 2500

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

283

Complaints

8

Crashes

12

Fires

4

Injuries

0

Deaths

Owners of the 2012 Dodge Ram 2500 have filed 283 safety complaints with NHTSA between March 2012 and July 2026. The most complained-about system is the steering, named in 109 of them (39%). The typical failure was reported at 52,995 miles, the median across the 179 complaints that gave an odometer reading.

No recall campaign was matched to this year, make and model. That is not the same as a clean vehicle: recalls are issued against production ranges, and the only reliable check is your own VIN.

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Electrical overstress

EA19001

Closed engineering analysis · opened April 19, 2019 · closed September 19, 2024 · led to recall 20V024

the air bags

The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW.  The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications.  The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU.  In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment.  FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle.  Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW.  These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes.  An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time.   In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU.  This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners.  Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW.  The risk associated with the ASIC is equally shared among all OEMS involved in the investigation.  The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage.  There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation.  The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU.  If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC.  Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC.  All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled.  In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024.  With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 283.

STEERING 109 39%
ELECTRICAL SYSTEM 51 18%
ENGINE 44 16%
POWER TRAIN 35 12%
FUEL/PROPULSION SYSTEM 24 8%
SUSPENSION 22 8%
SERVICE BRAKES 14 5%
UNKNOWN OR OTHER 14 5%
AIR BAGS 11 4%
ENGINE AND ENGINE COOLING 9 3%
EXTERIOR LIGHTING 8 3%
FUEL SYSTEM, DIESEL 8 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2014 at 83.

2012 2014 2026
2012 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SEAT BELTS

1 injured · crash · towed · 71,994 miles

TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE OTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE SEAT BELT FAILED TO SECURE THE DRIVER. THE CONTACT SUSTAINED NECK AND LOWER BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND A COLLISION CENTER WHERE THE VEHICLE WAS REPAIRED FOR THE BODY DAMAGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,994. ..UPDATED 12/11/17 *BF *CN

NHTSA complaint 10885031. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 56,500 miles

TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A SALVAGE YARD. A DETERMINATION WAS NOT MADE AS TO WHETHER THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED A FRACTURED VERTEBRAE, MODERATE BRUISING, AND SEVERE SWELLING. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 55,000. *DT *TR *TT CONSUMER STATED AIR BAG DEPLOYED. UPDATED 12/03/18*JB

NHTSA complaint 11130966. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

1 injured · crash · 30,000 miles

OUR 2012 DODGE RAM 2500 TRUCK 4 DOOR WAS PARKED, UPON PARKING THE TRUCK WHEN THE GEAR WAS PUT INTO P THE DOORS UNLOCKED AND THE KEY WAS REMOVED. WENT INTO THE BACK DRIVER SIDE DOOR REMOVED SOME ITEMS CLOSED ALL DOORS AND LOCKED DOORS WITH REMOTE. LEFT THE AREA FOR ABOUT 1 HOURS UPON RETURN A FRIEND SAID IS THAT YOUR TRUCK ROLLING TOWARDS THE BOAT RAMP. SURE ENOUGH I LOOKED OVER AND SAW OUR TRUCK MOVING PICKING UP SPEED TOWARDS THE BOAT RAMP. LUCKILY IF YOU WANT TO CALL IT THAT IT WAS STOPPED BY ANOTHER TRUCK AND TRAILER AS OUR TRUCK SWIPED THE PASSENGER SIDE OF THE OTHER TRUCK WHICH WAS THE ONLY THING THAT STOPPED IT FROM GOING INTO THE WATER. UPON INSPECTION BY THE RESPONDING SHERIFF THE

NHTSA complaint 10745374, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS

1 injured · 82,576 miles

HOOD CLOSING SUDDENLY WITHOUT WARNING WHILE CHECKING ENGINE OIL......UPDATED 04/01/16 *BF

NHTSA complaint 10822247. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The switch to start the vehicle has to be pushed down and turned at the same time. Vehicle starts but shuts the engine down when the key returns sometimes. On one occasion vehicle shut down while driving.

NHTSA complaint 11753537. Filed by an owner and not verified by NHTSA or by us.

ENGINE
We purchased our 2012 Dodge Ram heavy duty with tow package new. At just over 152000 miles, the engine started knocking while on vacation. We were not towing at the time. We put in injector cleaner to try and help the knocking. During our vacation, we were on the freeway when we suddenly lost power, the service engine light popped on, and the engine died. We were literally driving one minute and the next were trying to get out of the traffic lane with no control. We restarted the engine, the knocking had stopped and power was restored. Two days later, another episode of power decrease but with no engine service light. We used premium gas, injector cleaner and listened for the knocking that

NHTSA complaint 11740399, quoted in part. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING
My passenger headlights keeps going in and out. The wiring harness has been replaced twice and it still does it. My check engine light keeps coming on for the evap system even though its been replaced.

NHTSA complaint 11708616. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
Our 2012 RAM 2500 truck with 135k miles, had it's fuel tank fail. The dealership in Oak Ridge, TN tested the vehicle and found that the gas tank tubes were broken causing us to not be able to fill the tank. The dealership recommended "NEED TO REPLACE GAS TANK". Mopar aka Stellantis does not make the fuel tank anymore, the "replacement" fuel tank does not work (completely wrong configuration), there is not an aftermarket tank. We have a Million Mile bumper to bumper warranty with MOPAR. "Customer Care" does not care.

NHTSA complaint 11697955. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

crash

Recall T79 or 17V-821 or break transmission shift pin stuck in open position. This is the 2nd time this has happened and serious damage has occurred to the vehicle. Dodge won't do anything about it. Vehicle was parked, turned off, no key. I came out of building and it shifted into gear on its own and rolled backwards into a pole.

NHTSA complaint 11596979. Filed by an owner and not verified by NHTSA or by us.

STEERING

205,000 miles

The contact owns a 2012 Ram 2500. The contact stated while driving at an undisclosed speed, the vehicle drove over a bump in the roadway and started to shake violently. The vehicle was taken to an independent mechanic where it was determined that the reinforcement bracket over the front track bar bracket had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 205,000.

NHTSA complaint 11552066. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Dodge Ram 2500

Model year Complaints Recalls Deaths
2011 297 0
2010 236 0

Other 2012 Dodge models

Every Dodge on this site — 105 vehicles, 431 recall campaigns and 2 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst