CSR

Dodge · NHTSA safety record

2010 Dodge Ram 2500

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

236

Complaints

5

Crashes

4

Fires

6

Injuries

0

Deaths

Owners of the 2010 Dodge Ram 2500 have filed 236 safety complaints with NHTSA between December 2010 and September 2025. The most complained-about system is the steering, named in 152 of them (64%). The typical failure was reported at 50,000 miles, the median across the 133 complaints that gave an odometer reading.

No recall campaign was matched to this year, make and model. That is not the same as a clean vehicle: recalls are issued against production ranges, and the only reliable check is your own VIN.

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Electrical overstress

EA19001

Closed engineering analysis · opened April 19, 2019 · closed September 19, 2024 · led to recall 20V024

the air bags

The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW.  The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications.  The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU.  In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment.  FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle.  Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW.  These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes.  An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time.   In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU.  This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners.  Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW.  The risk associated with the ASIC is equally shared among all OEMS involved in the investigation.  The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage.  There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation.  The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU.  If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC.  Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC.  All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled.  In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024.  With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 236.

STEERING 152 64%
SUSPENSION 32 14%
ELECTRICAL SYSTEM 22 9%
ENGINE 20 8%
POWER TRAIN 13 6%
UNKNOWN OR OTHER 13 6%
WHEELS 9 4%
FUEL/PROPULSION SYSTEM 8 3%
STRUCTURE 7 3%
ENGINE AND ENGINE COOLING 6 3%
TIRES 6 3%
EXTERIOR LIGHTING 3 1%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2014 at 108.

2010 2014 2025
2010 to 2025

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

POWER TRAIN

1 injured · towed · 120,000 miles

TL* THE CONTACT OWNS A 2010 RAM 2500. WHILE THE VEHICLE WAS STATIONARY WITH THE GEAR SHIFTER IN PARK, IT ROLLED BACKWARDS. THE CONTACT ATTEMPTED TO RE-ENTER THE VEHICLE BY GRIPPING THE STEERING WHEEL, BUT THE STEERING WHEEL INADVERTENTLY TURNED AND THE CONTACT FELL. THE CONTACT FRACTURED HIS LEFT COLLAR BONE, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE VEHICLE WAS TOWED AND NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. *TT *JS

NHTSA complaint 11110941. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

1 injured · 8,500 miles

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT THE EXHAUST FUMES ENTERED THE VEHICLE THROUGH THE CAB AND COULD CAUSE HEALTH COMPLICATIONS. WHENEVER THE FUMES WERE PRESENT, THE CHECK ENGINE WARNING LIGHT WOULD ILLUMINATE. THE DELAER INSPECTED THE VEHICLE AND REPROGRAMMED AND REPLACED THE O2 CENSOR SINCE IT HAD FAILED. AFTER THE REPAIRS, THE CONTACT CONTINUED TO SMELL THE FUMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE; HOWEVER, DID NOT OFFER ANY ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 8,500. UPDATED 09/21/11*LJ CHRYSLER INFORMED THE CONSUMER THEY DIDN'T HAVE A FIX FOR THE EMISSIONS SYSTEM FAILURE AND THEY WOULD CONTACT HIM WHEN THEY DID. UPDATED 10/03/11

NHTSA complaint 10416860. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

1 injured

I WAS DRIVING WEST IN ROAD TX-375-LOOP HEADING THE I10, I TOOK AN EXIT FOR I10 EAST WHICH IS A BRIDGE. I TOOK IT AND THEN I HEARD A SOUND ON THE REAR WHEELS SO I SLOWED DOWN, AFTER THAT THE SOUND STOPPED AND I CONTINUED TO INCORPORATE TO I10-EAST. AFTER I TOOK THE I10 I WAS DRIVING AROUND 60 MPH WHEN SUDDENLY I HEARD THE SOUND AGAIN BUT THIS TIME AFTER A FEW SECOND A DIFFERENT SOUND APPEARED AND THE REAR WHEELS STOPPED RESULTING IN COMPLETELY LOST OF CONTROL. MY VEHICLE STARTED TO GO WITH NO DIRECTION AND THAN TOOK ME OUT OF THE HIGHWAY, ONCE I WAS ON THE SIDE OF THE ROAD THE VEHICLE MAKE A 180 DEGREES TURN AND I STOPPED HEADING WRONG WAY. I WAS SO LUCKY BECAUSE THERE WERE SOME TRAFFIC

NHTSA complaint 10632228, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH

1 injured · 219,000 miles

TL* THE CONTACT OWNS A 2010 RAM 2500. AFTER THE CONTACT'S HUSBAND PLACED THE VEHICLE IN PARK AND EXITED THE VEHICLE, IT PROCEEDED TO ROLL AND RAN HIM OVER. THE CONTACT'S HUSBAND SUFFERED A CONTUSION ON THE LEFT KNEE, LACERATIONS ON THE LEFT LEG, AND OTHER MINOR INJURIES. MEDICAL ATTENTION WAS RECEIVED. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSIS OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO CALL NHTSA. THE CONTACT RECENTLY RECEIVED A RECALL LETTER FOR NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE FAILURE MILEAGE WAS 219,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint 11072292. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:FRAME AND MEMBERS

189,000 miles

The contact owns a 2010 Dodge Ram 2500. The contact stated that while performing routine maintenance on the vehicle, the contact observed that the passenger’s and driver’s side support rails on the sub frame had several sections that were severely rusted. The contact stated that there were gaps of approximately 2-feet on both rails where the metal was rusted through. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and became aware that the failure was a known issue. The manufacturer was not informed of the failure. The failure mileage was approximately 189,000.

NHTSA complaint 11688824. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The contact owns a 2010 Ram 2500. The contact stated while driving approximately 70 MPH, the vehicle was driven over uneven pavement, causing the ignition key to fall out of the ignition. The contact coasted to the side of the road and placed the key back in the ignition and continued driving; however, the failure reoccurred several more times. The contact found information of NHTSA Campaign Number: 10V200000 (Electrical System). The contact called the dealer about the failure and confirmed that the VIN was not included in the recall. The contact called another dealer, R C Bliss Inc (901 Lyndale Ave N, Faribault, MN 55021) and it was confirmed that the VIN was not included. The vehicle was

NHTSA complaint 11664513, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING
This is the 3rd time this happened to me. The first time I was driving around 55 and the truck started to shake so bad I could not actually hold onto the steering wheel, and I made it to the side of the road. I thought was a flat tire and I pulled over to find nothing wrong. The second was bad as it shook so violently, I was unable to make it to the side of the road, so I hit the brakes in the middle of traffic to stop. This 3rd time I happen to be traveling 65 mph on the interstate in PA and hit a small bump and all of the sudden the truck felt like it was bouncing off of the road. I hit the brakes to slow down and drove to the side and into a field. I purchased tie rods and actually the

NHTSA complaint 11443944, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
Fuel pump failed with no warning. Best One of Indy confirmed and replaced. It was parked and would not start.

NHTSA complaint 11437231. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

43,000 miles

TL* THE CONTACT OWNS A 2010 RAM 2500. THE CONTACT STATED THAT THE EXHAUST SYSTEM REGENERATION REQUIRED NOW WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.

NHTSA complaint 11415977. Filed by an owner and not verified by NHTSA or by us.

ENGINE

144,074 miles

I RECEIVED A VE5 LATE LIFE EMISSION PERFORMANCE DEGRADATION RECALL IN JANUARY 2021. I HAD THE RECALL PERFORMED ON 1.27/2021 AT RAZZARI DODGE, MERCED. THEY INSTALLED A NEW CAT CONVERTER AND EXHAUST MANIFOLD. WHEN I GOT MY TRUCK BACK, I HAD AN CEL ERROR CODE P2271 O2 SENSOR. I HAD TO PAY $707.74 AND $978.98 TO GET THE TRUCK RUNNING. I HAD NO PREVIOUS CEL. I THINK THEY BROKE THE WIRING HARNESS OR O2 SENSORS WHEN THEY PERFORMED THE RECALL. . I THINK THE VE5 RECALL REPAIR, SHOULD MAKE THE ENTIRE EMISSIONS SYSTEM FUNCTION, INCLUDING THE CONTROL ELECTRONICS.

NHTSA complaint 11408550. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Dodge Ram 2500

Model year Complaints Recalls Deaths
2012 283 0
2011 297 0

Other 2010 Dodge models

Every Dodge on this site — 105 vehicles, 431 recall campaigns and 2 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst