CSR

Dodge · NHTSA safety record

2010 Dodge Caravan

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

172

Complaints

8

Crashes

6

Fires

5

Injuries

0

Deaths

Owners of the 2010 Dodge Caravan have filed 172 safety complaints with NHTSA between May 2010 and August 2019. The most complained-about system is the electrical system, named in 79 of them (46%). The typical failure was reported at 51,500 miles, the median across the 139 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

SUSPENSION:REAR

10V164000 · April 23, 2010

The defect
THE BRAUN CORPORATION IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2010 CHRYSLER TOWN & COUNTRY AND DODGE CARAVAN MOBILITY CONVERSIONS WHICH WERE ALTERED BY BRAUN BETWEEN JANUARY 21, 2009 AND MARCH 19, 2010. DURING CONVERSION, THE CHASSIS WAS RAISED AND THE FLOOR WAS LOWERED TO ACCOMMODATE WHEELCHAIR ACCESSIBILITY FEATURES. IN RAISING THE CHASSIS, THE REAR SPRING HATS COME INTO CLOSER PROXIMITY TO THE REAR TIRES. IN ROUGH OR AGGRESSIVE DRIVING SITUATIONS THE TIRES MAY INTERMITTENTLY CONTACT THE REAR SPRING HATS.
The risk
CONTACT BETWEEN THE TIRE SPRING HAT MAY WEAR A HOLE IN THE TIRE OVER TIME. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL IN THE EVENT OF TIRE PRESSURE LOSS INCREASING THE RISK OF A CRASH.
The remedy
BRAUN WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 4, 2010. OWNERS MAY CONTACT BRAUN TOLL-FREE AT 1-800-488-0359.

BRAUN CORPORATION · up to 834 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

10V148000 · April 13, 2010

The defect
THE BRAUN CORPORATION IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2010 CHRYSLER TOWN & COUNTRY AND DODGE CARAVAN COMMERCIAL ENTERVANS WHICH WERE ALTERED BY BRAUN BETWEEN JANUARY 21, 2009 AND MARCH 19, 2010. DURING CONVERSION, THE CHASSIS WAS RAISED AND THE FLOOR WAS LOWERED TO ACCOMMODATE WHEELCHAIR ACCESSIBILITY FEATURES. IN RAISING THE CHASSIS, THE FUEL FILL PIPE COMES INTO CLOSER PROXIMITY TO THE LEFT REAR TIRE. IN ROUGH OR AGGRESSIVE DRIVING SITUATIONS, THE TIRE MAY INTERMITTENTLY CONTACT THE FUEL FILL PIPE.
The risk
CONTACT BETWEEN THE TIRE AND FUEL FILL PIPE MAY WEAR A HOLE IN ONE OR THE OTHER COMPONENTS OVER TIME. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL IN THE EVENT OF TIRE PRESSURE LOSS, OR A VEHICLE FIRE IN THE EVENT THE FUEL PIPE IS COMPROMISED.
The remedy
BRAUN WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 4, 2010. OWNERS MAY CONTACT BRAUN TOLL-FREE AT 1-800-488-0359.

BRAUN CORPORATION · up to 843 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Totally Integrated Power Module Failure

DP14004

Closed defect petition · opened September 25, 2014 · closed July 24, 2015

the electrical system

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 172.

ELECTRICAL SYSTEM 79 46%
ENGINE 26 15%
AIR BAGS 17 10%
UNKNOWN OR OTHER 16 9%
SERVICE BRAKES 15 9%
POWER TRAIN 14 8%
TIRES 12 7%
EXTERIOR LIGHTING 11 6%
STEERING 11 6%
ENGINE AND ENGINE COOLING 9 5%
WHEELS 8 5%
ELECTRONIC STABILITY CONTROL (ESC) 6 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2015 at 43.

2010 2015 2019
2010 to 2019

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

POWER TRAIN:AUTOMATIC TRANSMISSION

1 injured · crash · 8,000 miles

I RENTED A DODGE GRAND CARAVAN FROM NATIONAL CAR RENTAL AT THE CHARLESTON, SC AIRPORT ON JULY 14, 2010. THAT EVENING THE VAN SLIPPED INTO REVERSE WHEN I WAS EXITING THE VEHICLE. IT KNOCKED ME DOWN AND RAN OVER MY LEFT LEG. I SUFFERED SCRAPES AND BRUISES ALL OVER MY BODY AND A BONE CONTUSION ON MY LEFT KNEE AND AM NOW RECOVERING. THE SAFETY OF THE DASH MOUNTED GEAR SHIFT IN THIS VEHICLE SHOULD BE EXAMINED BY THE MANUFACTURER. IT SHOULD ALSO BE QUESTIONED BY ANY OTHER VEHICLE OPERATOR OR PROVIDER. *TR

NHTSA complaint 10345169. Filed by an owner and not verified by NHTSA or by us.

STEERING

1 injured · crash · 104,000 miles

DRIVING ON INTERSTATE USING CRUISE CONTROL. STEERING COLUMN REFUSED TO RESPOND WHEN ATTEMPTING TO STEER THE VAN WITH THE CURVE IN THE ROAD. VAN DROVE OFF ROAD ONTO EMBANKMENT AND FLIPPED OVER. THE VAN WAS TOTALED. SUFFERED A CONCUSSION AND DAMAGE TO BACK AND ELBOW FROM IMPACT. EYE GLASSES WERE BROKEN. EYE WITNESS BEHIND ME TOLD STATE TROOPER THAT THEY COULD SEE THAT I WAS STRUGGLING FOR CONTROL OF THE VEHICLE. *TR

NHTSA complaint 10689485. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN:AUTOMATIC TRANSMISSION

1 injured · 7,000 miles

TL*THE CONTACT OWNS A 2010 DODGE CARAVAN. THE VEHICLE WAS STOPPED AND SHIFTED INTO PARK WHEN THE CONTACT EXITED AND THE VEHICLE BEGAN ROLLING BACKWARDS. THE VEHICLE ROLLED OVER THE DRIVER, CAUSING SERIOUS INJURIES. THE DRIVER WAS TAKEN TO THE HOSPITAL TO TREAT THE INJURIES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD AFTER SHIFTING THE VEHICLE INTO PARK SHE SHOULD HAVE MADE SURE THE GEAR SHIFTER WAS PROPERLY ENGAGED IN THE PARK POSITION. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 8,000.

NHTSA complaint 10381246. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

1 injured · 50,000 miles

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE PASSENGER AND DRIVER SIDE AUTOMATIC DOORS HAD BECOME INOPERABLE. IN ADDITION, THE SENSORS FAILED AND COULD NOT DETECT WHEN AN OBJECT WAS BLOCKING THE DOOR TO PREVENT IT FROM CLOSING. AS A RESULT, A SMALL CHILD WAS INJURED AS THE SLIDING DOOR HAPHAZARDLY CLOSED ON A SMALL CHILD AND FAILED TO DETECT AN OBJECT IN THE DOOR'S PATH. THE DEALER WAS NOTIFIED OF THE ISSUE AND OFFERED NO ASSISTANCE FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.

NHTSA complaint 10476958. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION:FRONT:STABILIZER BAR

133,000 miles

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE THE VEHICLE WAS AT CHAMPION CHRYSLER JEEP DODGE RAM (6525 W SAGINAW HWY, LANSING, MI 48917, (517) 225-6658) FOR A POWER STEERING FAILURE, THE TECHNICIAN NOTICED THAT THE STABILIZER BAR WAS CORRODED THROUGH AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000. THE VIN WAS UNKNOWN.

NHTSA complaint 11243678. Filed by an owner and not verified by NHTSA or by us.

ENGINE

125,175 miles

MY STX GRAND CARAVAN STALLS WHILE DRIVING DOWN THE ROAD WITHOUT ANY WARNING. NO TROUBLE LIGHTS COME ON EXCEPT THE TRACTION LIGHT. THE LIGHT GOES OFF AS SOON AS YOU RESTART THE VAN. USUALLY HAPPENS WHEN I LET OFF THE GAS PEDAL TO SLOW DOWN. NO ONE KNOWS HOW TO FIX IT !! HAS HAPPENED IN THE CITY BUT MOSTLY WHILE DRIVING ON THE HIGHWAY WHEN I LET OFF THE GAS.

NHTSA complaint 11235233. Filed by an owner and not verified by NHTSA or by us.

ENGINE

125,000 miles

VEHICLE SHUTS OFF WHILE IN MOTION USUALLY WITHIN FIRST 10 MINUTES OF DRIVING. WE THOUGHT IT WAS DOING IT BECAUSE WE DID NOT WARM UP THE ENGINE ENOUGH IN WINTER BUT NOW IT HAPPENS IS WARMER WEATHER AS WELL. THE ENGINE JUST SHUTS OFF USUALLY WITHIN .25-2 MILES FROM THE START OF THE TRIP. THERE IS NO ENGINE CHECK LIGHT, AND NO ERROR IN LOG. THE CAR HAS ALREADY UNDERGONE THE IGNITION KEY RECALL REPAIR AND A 3 DAY DIAGNOSTIC AT A LOCAL DODGE DEALER IN SCHAUMBURG IL, WITHOUT THEM FINDING ANYTHING WRONG. THIS IS VERY DANGEROUS AS THE DRIVER LOOSES POWER STEERING, 2 TIMES WE ALMOST GOT INTO AN ACCIDENT BECAUSE THE CAR STALLED MID TURN. IT WILL STALL WHILE DRIVING STRAIGHT OR TURNING. USUALLY OF WE

NHTSA complaint 11209592, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

110,000 miles

BOUGHT THE VAN FROM COOKS VOLKSWAGEN ON MAY 7TH, 2018. IN THE FIRST 3 MTHS OF ME OWNING IT I HAD TO GET 2 MOTOR MOUNTS AND A STARTER PUT IN. THEN FROM THAT POINT IT WAS ALL DOWN HILL! IT HAS HAD 3 TRANSMISSIONS(COOKS HAS DONE 2 AND I TOOK THE VAN TO THOMPSON FOR THEM TO DO THE THIRD), HUB ASSEMBLY, WELDED THE CORE SUPPORT, POWER STEERING PULLEY AND BARING, STRUTS FOR THE TRUCK HATCH, I HAD TO PAY FOR OUT OF POCKET FOR POWER STEERING PULLEY AND BARING AND ONE DAY OF RENTAL FOR A RENTAL CAR! I HAVE ALREADY CALLED MY LAWYER AND TO HAVE CHRYSLER/DODGE SUED FOR SELLING AN UNINSPECTED VEHICLE AND FILING A CIVIL SUIT AGAINST YOUR COMPANY!!!! AS OF MAY 13,2019 IT IS IN THE SHOP AGAIN AND HAVE

NHTSA complaint 11207268, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
MY ELECTRONIC THROTTLE CONTROL COMES ON AND I LOSE A POWER AND COULD CAUSE AN ACCIDENT

NHTSA complaint 11186871. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY:DOOR

132,000 miles

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR MALFUNCTIONED AND COULD NOT BE OPENED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (BOB MARIANO DODGE, 146 MANCHESTER ST, CONCORD, NH) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 132,000.

NHTSA complaint 11166465. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Dodge Caravan

Model year Complaints Recalls Deaths
2013 30 0
2012 87 0
2011 78 0

Other 2010 Dodge models

Every Dodge on this site — 105 vehicles, 431 recall campaigns and 2 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst