CSR

Dodge · NHTSA safety record

2011 Dodge Caravan

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

78

Complaints

1

Crashes

1

Fires

1

Injuries

0

Deaths

Owners of the 2011 Dodge Caravan have filed 78 safety complaints with NHTSA between June 2014 and August 2021. The most complained-about system is the electrical system, named in 54 of them (69%). The typical failure was reported at 65,000 miles, the median across the 49 complaints that gave an odometer reading.

No recall campaign was matched to this year, make and model. That is not the same as a clean vehicle: recalls are issued against production ranges, and the only reliable check is your own VIN.

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Totally Integrated Power Module Failure

DP14004

Closed defect petition · opened September 25, 2014 · closed July 24, 2015

the electrical system

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 78.

ELECTRICAL SYSTEM 54 69%
ENGINE 14 18%
FUEL/PROPULSION SYSTEM 12 15%
ELECTRONIC STABILITY CONTROL (ESC) 6 8%
POWER TRAIN 5 6%
SERVICE BRAKES 5 6%
AIR BAGS 3 4%
STEERING 3 4%
UNKNOWN OR OTHER 3 4%
FUEL SYSTEM, GASOLINE 2 3%
VEHICLE SPEED CONTROL 2 3%
SERVICE BRAKES, HYDRAULIC 1 1%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2015 at 39.

2014 2015 2021
2014 to 2021

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

TIRES

crash · 45,000 miles

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN WITH A BF GOODRICH TIRES (N/A), TIRE LINE: ADVANTAGE T/A, TIRE SIZE: 225/55/R16. THE CONTACT STATED THAT WHILE DRIVING THE FRONT DRIVERS SIDE TIRE BLEW OUT CAUSING THE CONTACT TO CRASH INTO A WALL. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS CONFIRMED THAT THE TIRE FAILED AND NEEDED TO BE REPLACED. THE TIRE WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 45,000 AND THE TIRE FAILURE MILEAGE WAS 1,000. THE VIN WAS NOT AVAILABLE.

NHTSA complaint 10611331. Filed by an owner and not verified by NHTSA or by us.

ENGINE

towed

2011 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO VEHICLE COMPUTER AND AIRBAG ISSUES. *SMD THE CONSUMER STATED THE VEHICLE WOULD NOT START. IT WAS DETERMINED THERE WAS A STOP ENGINE ORDER ON THE COMPUTER, WHICH WAS REMOVED BY UPDATING THE COMPUTER AT THE CONSUMERS EXPENSE. *JB UPDATED 07/20/15. *JB UPDATED 11/06/15*LJ THE DEALER REPLACED THE BATTERY. UPDATED 11/19/15. *JB UPDATED 11/24/15.*JB THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 2/3/2016 *JS UPDATED 10/20/2017*CN

NHTSA complaint 10725013. Filed by an owner and not verified by NHTSA or by us.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
The contact owns a 2011 Dodge Caravan. The contact stated that the vehicle failed to start up without warning. Her father inspected under the hood and discovered that the wiring within the fuse box was melting due to the fuel pump relay. The contact went to an independent mechanic where she purchased jump wire cables and fuses. Her father repaired the vehicle and the vehicle resumed normal driving operation. Recently, while her son was stopped at a stop light, the vehicle began shaking and shut-off without warning. Her son was able to restart the vehicle however, the failure returned soon after start-up. Upon inspection, the contact discovered that the replacement wires had started melting.

NHTSA complaint 11430425, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
FUEL PUMP RELAY FAULTY RESULTING IN HESITATION STALLING WHILE IN MOTION OR INABILITY IT START WHILE STATIONARY.

NHTSA complaint 11184370. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

87,000 miles

NOT STARTING , STALLS, THEY SAID THE TIPM 1500.00 REPAIR. SAFETY ISSUE.

NHTSA complaint 11175912. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
SLIDING DOORS WILL OPEN AUTOMATICALLY AS I'M DRIVING. HEATER STAYS STUCK ON ON. WHILE DRIVING THE VAN WILL SHUT OFF. ITS A SAFETY ISSUE WHEN I HAVE 4 SMALL CHILDREN IN THE VAN WITH ME.

NHTSA complaint 11161449. Filed by an owner and not verified by NHTSA or by us.

ENGINE

99,158 miles

WHILE COMING TO A RED LIGHT THE ENGINE JUST STOP WITHOUT WARNING. THE VEHICLE WILL NOT START AFTER SEVERAL ATTEMPTS.

NHTSA complaint 11118646. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
THE TIPN IS BAD. WE HAVE SEVERAL DODGE CARAVANS THAT HAVE THE SAME ISSUE.

NHTSA complaint 11110812. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Dodge Caravan

Model year Complaints Recalls Deaths
2013 30 0
2012 87 0
2010 172 2

Other 2011 Dodge models

Every Dodge on this site — 105 vehicles, 431 recall campaigns and 2 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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