CSR

Dodge · NHTSA safety record

2011 Dodge Ram 1500

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

688

Complaints

28

Crashes

7

Fires

21

Injuries

0

Deaths

Owners of the 2011 Dodge Ram 1500 have filed 688 safety complaints with NHTSA between January 2011 and July 2026. The most complained-about system is the electrical system, named in 214 of them (31%). The typical failure was reported at 75,557 miles, the median across the 491 complaints that gave an odometer reading.

Complaints rose 38% year on year: 11 in the twelve months to 2026-Q1, against 8 in the twelve before.

No recall campaign was matched to this year, make and model. That is not the same as a clean vehicle: recalls are issued against production ranges, and the only reliable check is your own VIN.

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Electrical overstress

EA19001

Closed engineering analysis · opened April 19, 2019 · closed September 19, 2024 · led to recall 20V024

the air bags

The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW.  The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications.  The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU.  In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment.  FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle.  Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW.  These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes.  An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time.   In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU.  This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners.  Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW.  The risk associated with the ASIC is equally shared among all OEMS involved in the investigation.  The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage.  There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation.  The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU.  If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC.  Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC.  All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled.  In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024.  With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 688.

ELECTRICAL SYSTEM 214 31%
POWER TRAIN 175 25%
ENGINE 151 22%
FUEL/PROPULSION SYSTEM 128 19%
UNKNOWN OR OTHER 46 7%
STEERING 45 7%
SUSPENSION 40 6%
EXTERIOR LIGHTING 29 4%
STRUCTURE 23 3%
SERVICE BRAKES 21 3%
VEHICLE SPEED CONTROL 19 3%
FUEL SYSTEM, GASOLINE 14 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2013 at 100.

2011 2013 2026
2011 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

2 injured · crash · towed · 144,793 miles

The contact owns a 2011 Dodge Ram. The contact stated while driving at 15 MPH, the vehicle on the left side did not yield on the green light crashing into the vehicle and causing damage to the front driver's side. The contact stated that none of the air bags deployed. The contact suffered severe injuries and was taken to the hospital for an x-ray and whiplash. The contact stated that the other driver was taken to the hospital as well but was unsure of his injuries. A police report was filed, and the vehicle was towed to the contact's home. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 144,793.

NHTSA complaint 11486489. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · 13,000 miles

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT WAS DRIVING 60 MPH AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE CHEST AND HEAD. THE PASSENGER SUSTAINED INJURIES TO THE RIB CAGE AND SHOULDER. THE CONTACT AND PASSENGER WERE TRANSPORTED TO THE HOSPITAL FOR TREATMENT AND THE CONTACT LATER CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE VEHICLE WAS NOT INSPECTED FOR THE FAILURE. THE FAILURE MILEAGE WAS 13,000.

NHTSA complaint 10435172. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

2 injured · crash

TL* THE CONTACT OWNED A 2011 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH ON A HILL, THE BRAKE PEDAL FAILED TO RESPOND. AS A RESULT, THE VEHICLE FLIPPED ABOUT ONE HUNDRED YARDS AND CRASHED LANDING UPRIGHT. A POLICE REPORT WAS FILED. THERE WERE TWO UNKNOWN INJURED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA complaint 10744776. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · 40,000 miles

TL* THE CONTACT OWNED A 2011 DODGE RAM 1500. WHILE DRIVING 50 MPH, THE CONTACT HIT ANOTHER VEHICLE THAT TURNED IN FRONT OF HIM. THE IMPACT SENT THE CONSUMER OFF THE ROAD, DOWN AN EMBANKMENT AND HE ULTIMATELY HIT A TREE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOTALED AND A POLICE REPORT WAS FILED. ONE PASSENGER SUSTAINED CRACKED RIBS AND A CONCUSSION. THE OTHER PASSENGER SUSTAINED BRUISED RIBS. BOTH PASSENGERS REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. MA 10/16/ CHRYSLER INSPECTED THE VEHICLE AND DETERMINED THE RATE OF DECELERATION NECESSARY TO ACTIVATE THE AIR BAGS WAS NOT MET. UPDATED 01/25/16.*JB

NHTSA complaint 10760405. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Refused to perform recall T79 and customer satisfaction notice L41 emmisons. Received text message as evidence that said They are not obligated to repair my vehicle under recall, and that I would have to pay for the repairs.

NHTSA complaint 11749427. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

150,000 miles

The contact owns a 2011 Dodge Ram 1500. The vehicle was taken to a dealer to purchase a new camper. While the vehicle was parked, the dealer made the contact aware that the passenger’s side turn signal and brake lights were inoperable on the rear towing electrical system, and that the integrated fuse box needed to be replaced. The vehicle was not repaired. No warning lights were illuminated. The contact researched and was made aware of an unknown recall; however, the VIN was not under recall. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.

NHTSA complaint 11727943. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

134,000 miles

The contact owns a 2011 Dodge Ram 1500. The contact stated that while the vehicle was being serviced by an independent mechanic, the contact was informed that the motor mounts were old and fractured. The independent mechanic suggested that the vehicle was taken to the dealer for the repair. The vehicle was taken to the dealer, who confirmed that the motor mounts were fractured and that the vehicle backfired due to piston failure. The dealer replaced the motor mounts. The contact stated that the motor mounts were replaced under an unknown recall. The contact stated that on a separate occasion, the vehicle was at a specialty shop for the engine to be replaced. While at the specialty shop, the

NHTSA complaint 11728126, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
There are multiple electrical issues I’ve had to trouble shoot over the past 4 months. As I’ve researched other people with the same issues online, I’ve bee seeing a lot about some recalls pertaing to electrical issues and fuel issues and so I am wondering if there are prior recalls that I might need to have taken care of which I feel could fix my vehicle issues

NHTSA complaint 11710109. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

172,000 miles

The contact owns a 2011 Ram 1500. The contact stated that the air bag warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 172,000.

NHTSA complaint 11708748. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION

125,000 miles

The contact's son owns a 2011 Dodge Ram 1500. The contact stated that while his son was driving at an undisclosed speed, there was an abnormal grinding and rubbing sound coming from the rear end of the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic for brake service. The contact stated that while the vehicle was being repaired, the independent mechanic confirmed the abnormal grinding and rubbing sound. The vehicle was not repaired. The contact was advised to contact the dealer for assistance. The contact was informed of NHTSA Campaign Number: 10V656000 (Suspension); however, the VIN was not included. The vehicle was taken to the dealer to be

NHTSA complaint 11694936, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Dodge Ram 1500

Model year Complaints Recalls Deaths
2012 695 0
2010 485 0

Other 2011 Dodge models

Every Dodge on this site — 105 vehicles, 431 recall campaigns and 2 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst