CSR

Honda · NHTSA safety record

2012 Honda Crosstour

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

32

Complaints

2

Crashes

1

Fires

2

Injuries

0

Deaths

Owners of the 2012 Honda Crosstour have filed 32 safety complaints with NHTSA between March 2012 and March 2026. The most complained-about system is the power train, named in 9 of them (28%). The typical failure was reported at 51,000 miles, the median across the 19 complaints that gave an odometer reading.

NHTSA has issued 4 recalls covering this vehicle.

Recalls (4)

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

19V502000 · June 27, 2019

The defect
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.

Honda (American Honda Motor Co.) · up to 9,555 vehicles across all model years covered

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

19V378000 · May 16, 2019

The defect
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
The risk
An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
The remedy
Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.

Honda (American Honda Motor Co.) · up to 19,138 vehicles across all model years covered

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

18V661000 · September 27, 2018

The defect
Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.

Honda (American Honda Motor Co.) · up to 1,355,406 vehicles across all model years covered

AIR BAGS:SIDE/WINDOW

12V030000 · February 1, 2012

The defect
HONDA IS RECALLING CERTAIN MODEL YEAR 2012 ACCORD AND CROSSTOUR VEHICLES. THE DRIVER-SIDE OR PASSENGER-SIDE SIDE CURTAIN AIRBAG INFLATOR MAY NOT HAVE BEEN MANUFACTURED ACCORDING TO CORRECT SPECIFICATIONS.
The risk
IN THE EVENT OF A CRASH, THE SIDE CURTAIN AIRBAG MAY FAIL TO DEPLOY, INCREASING THE RISK OF INJURY.
The remedy
HONDA WILL REPLACE THE DRIVER'S SIDE OR PASSENGER'S SIDE SIDE CURTAIN AIRBAG AS NEEDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 24, 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.

HONDA (AMERICAN HONDA MOTOR CO.) · up to 347 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 32.

POWER TRAIN 9 28%
AIR BAGS 3 9%
ELECTRICAL SYSTEM 3 9%
ENGINE 3 9%
STEERING 3 9%
UNKNOWN OR OTHER 3 9%
FUEL/PROPULSION SYSTEM 2 6%
SEATS 2 6%
VISIBILITY/WIPER 2 6%
ENGINE AND ENGINE COOLING 1 3%
SERVICE BRAKES 1 3%
SERVICE BRAKES, HYDRAULIC 1 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2016 at 6.

2012 2016 2026
2012 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS:FRONTAL

1 injured · crash · 1,200 miles

MY VEHICLE WAS HIT ON THE PASSENGER SIDE, THEN PUSHED HEAD ON INTO A UTILITY POLE. THE VEHICLE'S SIDE AIR BAGS DEPLOYED, BUT THE FRONT AIR BAG DID NOT. UPDATED 10/15/12 *BF

NHTSA complaint 10479121. Filed by an owner and not verified by NHTSA or by us.

SEATS

1 injured · 5,000 miles

TL* THE CONTACT OWNS A 2012 HONDA CROSSTOUR. THE CONTACT STATED THAT THE HEAD REST WOULD PUSH HIS HEAD FORWARD, CAUSING HIM PAIN. THE CONTACT MENTIONED THAT THE DEFECT CAUSED HIS ARM TO BECOME NUMB AS WELL. ADDITIONALLY, THE CONTACT STATED THAT AS A TEMPORARY REMEDY HE REMOVED THE HEAD REST. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DID NOT OFFER ANY ASSISTANCE SINCE THEY WERE UNABLE TO ALTER THE DESIGN OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 12,000.

NHTSA complaint 10494634. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire · 22,982 miles

TL* THE CONTACT OWNS A 2012 HONDA CROSSTOUR. THE CONTACT STATED THAT WHILE PARKED, HE NOTICED A FIRE HAD ERUPTED FROM THE DASHBOARD AREA. THE FIRE DEPARTMENT WAS NOT CALLED BECAUSE THE FAILURE HAD OCCURRED OVERNIGHT WHILE THE VEHICLE WAS PARKED AND SEEMINGLY, HAD EXTINGUISHED INDEPENDENTLY. THE CONTACT DID NOT NOTICE THE FAILURE UNTIL IT HAD ALREADY OCCURRED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THERE HAD BEEN A FAILURE WITH THE WIRING IN THE CONSOLE. THE EXACT CAUSE OF THE FIRE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,982. *TR UPDATED 03/12/13*LJ UPDATED 03/27/2013 *JS

NHTSA complaint 10494713. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · towed

Car was total air bag didn't didn't work!!

NHTSA complaint 11445240. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
An aftermarket ignition interlock device (Intoxalock eLERT model) installed in my vehicle repeatedly malfunctioned and disabled the vehicle’s ignition system, preventing the vehicle from starting and operating normally. The device was installed on October 6, 2025 as part of a state ignition interlock program. The first malfunction occurred only four days later. The device has malfunctioned multiple times since installation. The most serious failure occurred in March 2026 when the device would not power on at all. Because the device controls the ignition relay, the vehicle could not start and became completely inoperable. The vehicle had to be towed to the service center that installed the

NHTSA complaint 11724064, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM:IGNITION:INTERLOCK/LOCKOUT
An aftermarket ignition interlock device installed in my vehicle requires “rolling retests” while the vehicle is in motion. During these rolling retests, the device alerts the driver and requires a breath sample within a short time window. To complete the test, the driver must physically pick up and handle the handheld unit and blow into the device while driving. This requirement creates a driver distraction because the driver must remove at least one hand from the steering wheel and divert attention from the roadway in order to complete the breath test. This procedure appears to conflict with Pennsylvania’s hands-free driving law, 75 Pa.C.S. §3316 (Paul Miller’s Law), which prohibits

NHTSA complaint 11724067, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Car was due for timing belt maintenance at 100k miles. Timing belt and related parts were changed August 2023. I was told belt will last 100k miles. October 2024, 13.5 months later, the belt fails and causes catastrophic damage to the engine. My son had to push the car to the side the highway when this happened. Honda service said the engine is “toast” and is a cost of $7,000 to be replaced. Reached out to Honda corporate for help due to defective part. They said the part had a 12 month warranty and the car is too old to help you. I can only trust the people but so much but I should be able to trust the parts when they are OEM. Disappointed Honda no longer stands behind it parts.

NHTSA complaint 11622188. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
Fuel pump malfunction

NHTSA complaint 11554000. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Honda is aware of faulty VTC actuators on certain models. There is no active recall to repair the defective part. This issue causes extra wear on the engine, which could then lead to catastrophic failure. That causes great hazard as that failure can occur at any time. Honda is currently charging owners roughly $2000 (in Wake County, NC) to repair this issue. This should be a covered recall for all owners, to avoid engine failure, accidents, and potential deaths on the roads.

NHTSA complaint 11484394. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Honda Crosstour

Model year Complaints Recalls Deaths
2015 26 3
2014 31 3
2013 49 3
2010 22 1

Other 2012 Honda models

Every Honda on this site — 187 vehicles, 362 recall campaigns and 10 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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Independent developer and analyst