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Honda · NHTSA safety record

2014 Honda Crosstour

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 31 safety complaints about the 2014 Honda Crosstour with the US government. Of those, 2 describe a crash, 5 people were injured and no death is recorded. 3 recall campaigns are open against it, covering the air bags.

The most complained-about system is the electrical system, named in 10 complaints, 32% of the total. The typical failure was reported at 52,120 miles, the median across the 21 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers June 2014 to January 2026 · How this is counted

What is on file

31 complaints on file

31

Complaints

2

Describe a crash

0

Mention fire

5

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 10 · 32%
ENGINE 6 · 19%
POWER TRAIN 5 · 16%
UNKNOWN OR OTHER 4 · 13%
STEERING 3 · 10%
SERVICE BRAKES 2 · 6%
STRUCTURE 2 · 6%
VEHICLE SPEED CONTROL 2 · 6%
VISIBILITY/WIPER 2 · 6%
WHEELS 2 · 6%
AIR BAGS 1 · 3%
ELECTRONIC STABILITY CONTROL (ESC) 1 · 3%
0 8 15

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 31.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2018 at 5.

8 6 4 2
14 15 16 17 18 19 20 21 22 23 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2014 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2014 Honda CROSSTOUR, and it is a separate question from what owners report going wrong later.

Test SUV 4WD SUV FWD
Overall Not rated Not rated
Frontal crash Not rated Not rated
Frontal, driver Not rated Not rated
Frontal, passenger Not rated Not rated
Side crash Not rated Not rated
Side barrier Not rated Not rated
Side pole Not rated Not rated
Rollover
Chance of rollover 11.8% 12.7%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

3 on file

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

19V502000 · June 27, 2019

The defect
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.

Honda (American Honda Motor Co.) · up to 9,555 vehicles across all model years covered

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

19V378000 · May 16, 2019

The defect
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
The risk
An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
The remedy
Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.

Honda (American Honda Motor Co.) · up to 19,138 vehicles across all model years covered

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

18V661000 · September 27, 2018

The defect
Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.

Honda (American Honda Motor Co.) · up to 1,355,406 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

VEHICLE SPEED CONTROL

3 injured · crash · towed · 36,000 miles

MY 2014 HONDA ACCORD, 6 CYLINDER , ACCELERATED SUDDENLY. I STOPPED AT KIOSK TO PAY FOR CAR WASH. WHEN I PUT THE CAR IN GEAR IT SHOT FORWARD AT EXTREME SPEED. I HAD NO CONTROL OF CAR. THE SPEED WAS EXTREME.CAR CAME TO A STOP AFTER IT HAD GONE THROUGH LANDSCAPING AND HIT ANOTHER CAR. CAN WAS TOTALED, PLUS SEVERE DAMAGE TO OTHER CAR. I HAD NO CONTROL AND BELIEVE IT WAS A MECHANICAL FAILURE.

NHTSA complaint 11302461. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN:AUTOMATIC TRANSMISSION

2 injured · crash · towed · 42,500 miles

The contact owned a 2014 Honda Crosstour. The contacat stated that after making a right turn and slowing down to about 15 mph when the contact noticed the vehicle began accelerating more than intended. The contact removed their foot from the accelerator pedal to the brake pedal however the vehicle failed to stop. The vehicle ended up crashing into a building nearby. The air bags did deploy. A police report was filed. The vehicle was towed and deemed totaled. The driver received injuries to their noise, chest and back. The passenger received a knee injury and other body contusions. Medical attention was needed. The dealer was not made aware of the issue. The manufacturer was made aware and

NHTSA complaint 11433384, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
I first experienced the ABS, Traction Control, and Brake warning lights on December 20, 2025, while driving. I knew something was wrong because whenever I turned the steering wheel, braked hard, or drove over potholes, all three lights would come on and remain lit for about a minute. Each time I turned the car off and restarted it, the lights would disappear. However, if I drove the vehicle for an extended period, the lights would eventually come back on. At first, I believed the issue was related to my brakes. I ordered new brakes and rotors and had them installed by my certified mechanic. Unfortunately, about an hour after the repair, the ABS, Traction Control, and Brake lights came on

NHTSA complaint 11713364, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
I am having problems with my car starting… even after replacing the starter 3 times. I am having the exact issue referenced in TSB No.16-002. I can hear the grinding noise but due to the incorrect positioning of the torque converter ring gear, the starter isn’t spinning the engine at startup even after replacing the starter. I can’t afford to keep replacing the starter and have my car not start everyday. Is Honda able to help with this issue?

NHTSA complaint 11636733. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The rear camera, backup camera appears to have bad seal. The inside fogs up. Blurring the camera image. This eventually leads to failure. I had the Honda dealer replace my previous original camera at my expense, a year later the same problem has arisen. The Camera mounted on the passenger side mirror does not have this issue and seems to be a different model camera.

NHTSA complaint 11635535. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
FDW, LDW, TRAC, and ABS lights are on. Honda Service center ran a diagnostic check and recommended replacing VSA Modulator. Issue is common and is due to VSA modulator having small gauge wires. It is a design defect causing many VSA modulators to fail. Repair costs include $1,952 for the modulator plus labor. I ordered a replacement part in June 2023, but it has not yet arrived. I searched online. A YouTube video named "Why is this not a recall by Honda? ABS module Failure 2013 to 2017 and more" explains the issue. The YouTube video is posted by RB the mechanic. The comments under the video are from some people who encountered the same issue. It is an issue in a variety if Honda vehicles.

NHTSA complaint 11549453. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM:STARTER ASSEMBLY

181,000 miles

The contact owns a 2014 Honda Crosstour. The contact stated that on separate occasions after he depressed the brake pedal then push the start/ stop button to start the vehicle, he could hear grinding and spinning on start-up, but the vehicle failed to start. The contact stated that after approximately six attempts, the vehicle may start. The contact stated that the failure may occur randomly. No warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the starter failed and needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the independent mechanic where the failure could not be

NHTSA complaint 11528506, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Starter intermittently grinds and does not start or nothing happens at all. There is a known problem with this issue

NHTSA complaint 11480351. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Honda Crosstour

Model year Complaints Recalls Deaths
2015 26 3 —
2013 49 3 —
2012 32 4 —
2010 22 1 —

Other 2014 Honda models

Every Honda on this site — 192 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst