CSR

Scion · NHTSA safety record

2012 Scion TC

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

8

Complaints

1

Crashes

0

Fires

1

Injuries

0

Deaths

Owners of the 2012 Scion TC have filed 8 safety complaints with NHTSA between October 2012 and June 2020. The most complained-about system is visibility, named in 3 of them (38%). The typical failure was reported at 44,943 miles, the median across the 6 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

EQUIPMENT:OTHER:LABELS

13V123000 · April 9, 2013

The defect
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
The risk
An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
The remedy
Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Southeast Toyota Distributors, LLC · up to 7,525 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 8.

UNKNOWN OR OTHER 3 38%
VISIBILITY 3 38%
VISIBILITY/WIPER 2 25%
AIR BAGS 1 13%
ELECTRICAL SYSTEM 1 13%
SERVICE BRAKES 1 13%
STRUCTURE 1 13%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2020 at 2.

2012 2020
2012 to 2020

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · 841 miles

TL* THE CONTACT OWNS A 2012 SCION TC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 TO 15 MPH, HE LOST CONTROL OF THE VEHICLE SWERVED AND CRASH HEAD ON INTO A TELEPHONE POLE. UPON IMPACT THE AIR BAGS FAILED TO DEPLOY. THE DRIVER RECEIVED INJURIES TO HIS HEAD, NECK AND BACK. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS PENDING AN INVESTIGATION. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 841.

NHTSA complaint 10481523. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

172,000 miles

I WAS DRIVING ON 60 FREEWAY WHEN MY SUNROOF WINDOW EXPLODED/SHATTERED. I'M DOING SOME RESEARCH AND ITS HAPPENING ON THIS MAKE AND MODEL FREQUENTLY. I WENT TO TOYOTA AND TALKED TO THEM REGARDING IF THERE IS RECALL ABOUT IT BECAUSE LOOKS LIKE ITS A MANUFACTURER DEFECT. I ENDED UP PAYING FOR IT VIA MY INSURANCE. HOW CAN I AS A CONSUMER BE PROTECTED IF THIS A MANUFACTURER DEFECT? IT SEEMS THEY DON'T HAVE A PROGRAM ABOUT IT. *TR

NHTSA complaint 11329502. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
I HAVE A SAFETY RECALL ON MY VEHICLE. *TR

NHTSA complaint 11321158. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

63,200 miles

TL* THE CONTACT OWNS A 2012 SCION TC. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, THE SUN ROOF EXPLODED WITHOUT WARNING OR IMPACT. PRIORITY TOYOTA CHESAPEAKE (1800 GREENBRIER PKWY, CHESAPEAKE, VA 23320, (757) 213-5000) WAS CONTACTED AND ADVISED THE CONTACT TO CALL THE INSURANCE COMPANY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE INSURANCE COMPANY WAS CALLED AND INFORMED THE CONTACT TO SUBMIT A CLAIM. THE FAILURE MILEAGE WAS 63,200.

NHTSA complaint 11245457. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
I WAS DRIVING TO WORK AT 55 MPH. MY SUNROOF WAS CLOSE, AIR CONDITIONER WAS ON AND WINDOWS UP BECAUSE IT WAS RAINING. WHILE DRIVING HEARD A LOUD NOISE THOUGHT IT WAS SOMEONE THAT HAD AN IMPACT BY OTHER CAR. WHEN I LOOKED UP MY SUNROOF WAS ALL OF THE SOMETHING GONE. I LOOKED IN THE DRIVEWAY BY MY MIRROR AND IT WAS FLYING LIKE A "FREEZE BIZ" FOR NO REASON. I TRY TO MAKE A CLAIM WITH THE DEALER AND THEY DIDN'T WANT TO COVER ME. I ALSO MADE A CLAIM WITH MY INSURANCE COMPANY MAPFRE AND TOLD ME IT WASN'T AN ACCIDENT SO THEY DIDN'T COVER ME. THEY MVP TOYOTA DEALER IS CHARGING ME $4,359.25 FOR FIXING IT.

NHTSA complaint 10955130. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

13,350 miles

ON MY WAY HOME ON I-10 THERE WAS NO TRAFFIC NEAR ME, WINDOWS UP SUNROOF CLOSED AC ON, MY ROOMMATE WITH ME WE HEAR WHAT SOUNDED LIKE A GUN SHOT THAN A SHOWER OF GLASS. WE PULLED OVER TO FIND THE GLASS PANEL IN THE ROOF HAD SHATTERED THERE WAS NO IMPACT MARK(S) I DROVE STRAIGHT TO THE PLACE I GOT THE CAR(NEW) (PHILPOT MOTORS IN NEDERLAND TX) WHERE I WAS TOLD THAT THEY HAD TWO CARS ON THE LOT THAT DID THE SAME THING, BUT COMPLETELY REFUSED TO DO ANYTHING ABOUT THIS ISSUE. I CALLED MY INSUR, CO. ABOUT IT AND THAT TOLD ME THAT SHOULD BE WARRANTY DEAL. NO ONE HAD ANY INFORMATION TO HELP ME, AND I HAD SEARCHED AND FOUND MANY OTHER PEOPLE THAT HAVE HAD THIS ISSUE, AND TOYOTA REFUSED TO OFFER ANY

NHTSA complaint 10736222, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

58,886 miles

DRIVING TO WORK IN CALIFORNIA, PARTLY CLOUDY, AROUND 60 DEGREES. ALL WINDOWS UP, AC OFF, SUNROOF CLOSED AND VISOR SHUT. I AM DRIVING IN THE RIGHT LANE AT 65MPH WHEN I HEAR WHAT SOUNDS LIKE A GUNSHOT IN MY CAR FOLLOWED BY GLASS SHATTERING AND SPRAYING OVER MY CAR. I PULLOVER TO SEE THAT MY SUNROOF HAD EXPLODED FROM THE INSIDE OUTWARD. THE WHOLE IN MY SUNROOF IS ABOUT 1FT 6IN LONG AND ABOUT 8IN WIDE. THE GLASS WAS SHATTERED ALL THE WAY AROUND THE PERIMETER OF THE SUNROOF AND THE MIDDLE APPEARED TO LOOK LIKE PRESSURE BLEW OUT THE CENTER. LUCKY FOR ME MY VISOR WAS CLOSED SO THE GLASS REMAINS IN THERE. TOYOTA REFUSES TO HAVE HEARD OF THIS PROBLEM BEFORE BUT IT TOOK ME 30 SECONDS TO FIND PLENTY

NHTSA complaint 10606851, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Scion TC

Model year Complaints Recalls Deaths
2015 22 2
2010 20 2

Other 2012 Scion models

Every Scion on this site — 13 vehicles, 28 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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Independent developer and analyst