CSR

Audi · NHTSA safety record

2013 Audi A8

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

49

Complaints

0

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2013 Audi A8 have filed 49 safety complaints with NHTSA between April 2013 and April 2026. The most complained-about system is the engine, named in 36 of them (73%). The typical failure was reported at 62,500 miles, the median across the 22 complaints that gave an odometer reading.

NHTSA has issued 6 recalls covering this vehicle.

Recalls (6)

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

22V178000 · March 23, 2022

The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2013-2017 A8, S6 Sedan, S7, S8, and 2014-2017 RS7 vehicles. The turbocharger oil supply strainer can become blocked, causing wear to the bearings due to lack of lubrication.
The risk
Worn bearings can cause the turbine wheel to contact the turbocharger housing or cause the shaft to break, causing an engine stall and increasing the risk of a crash.
The remedy
Dealers will replace the oil strainer and perform an oil change, free of charge. Owner notification letters were mailed August 4, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 21H7.

Volkswagen Group of America, Inc. · up to 26,093 vehicles across all model years covered

STRUCTURE:BODY:HOOD

20V397000 · July 7, 2020

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S8 and A8 vehicles. The seal around the engine compartment may come loose and contact hot engine components.
The risk
If the seal contacts hot engine components, there could be an increased risk of a fire.
The remedy
Audi will notify owners, and dealers will install a retaining plate to prevent the engine compartment seal from loosening. The recall began September 4, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 51G6.

Volkswagen Group of America, Inc. · up to 12,964 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

19V057000 · January 28, 2019

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A8 and S8 vehicles. The fuel supply line for the high pressure fuel pump may become porous and leak fuel.
The risk
Leaking fuel, in the presence of an ignition source, increases the risk of fire.
The remedy
Audi has notified owners, and dealers will install a fuel pressure damper, free of charge. The recall began February 21, 2019. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BM.

Volkswagen Group of America, Inc. · up to 8,985 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

18V430000 · June 25, 2018

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2015 Audi S8 and A8 vehicles. The fuel supply line for the high pressure fuel pump may become porous over time, resulting in a fuel leak.
The risk
A fuel leak in the presence of an ignition source can increase the risk of a fire.
The remedy
Audi will notify owners, and dealers will replace the fuel line, free of charge. The recall began July 20, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20AV.

Volkswagen Group of America, Inc. · up to 6,633 vehicles across all model years covered

ENGINE AND ENGINE COOLING:ENGINE

16V619000 · August 24, 2016

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2013 Audi A8 vehicles manufactured May 15, 2010, to May 14, 2012. The affected vehicles have a coolant valve that may leak, allowing coolant to enter the engine control module causing a loss of power or the engine to stall.
The risk
A vehicle stall increases the risk of a crash.
The remedy
Audi will notify owners, and dealers will replace the coolant valve and inspect for coolant that has leaked through the electrical connector, free of charge. The recall is expected to begin October 19, 2016. Owners may contact Audi customer service at 1-800-253-2834.

Volkswagen Group of America, Inc. · up to 9,067 vehicles across all model years covered

VISIBILITY:SUN/MOON ROOF ASSEMBLY

13V448000 · September 23, 2013

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2014 Audi A8 and S8 vehicles equipped with a standard sunroof, manufactured March 12, 2013, through July 15, 2013. These vehicles are equipped with a standard sunroof glass panel that may shatter.
The risk
Should the sunroof's glass break while the vehicle is in use, the falling glass could injure the driver or passengers. It could also distract the driver, increasing the risk of a crash.
The remedy
Volkswagen will notify owners, and dealers will replace the sunroof glass panel, free of charge. The recall began on October 21, 2013. Owners may contact Audi of America at 1-800-822-2834. Volkwagen's number for this campaign is 60B6/1L.

Volkswagen of America, Inc. · up to 1,120 vehicles across all model years covered

Defect investigations (2)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Engine Stall - Turbo Failure

EA22001

Closed engineering analysis · opened April 4, 2022 · closed May 26, 2023

the engine and its cooling

On March 29, 2021, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE 21-009) after the agency received 58 reports alleging engine stalling in 2013-2016MY Audi vehicle models A8, S6, S7, S8 & RS7 equipped with the 4.0L, twin-turbocharged engine. Complainants reported the vehicles would stall with no warning while driving at highway or city traffic speeds. Several of the complainants alleged an inability to restart. The complaints alleged the major contributing factor to the engine stalling was the failure of the turbochargers. The complaints cited the turbocharger failure was a result of oil starvation due to a clogged oil strainer in the turbocharger oil supply line.The location of the oil strainer in the turbocharger oil supply line is in the inner valley of the engine. It is not easily accessible, making servicing the component difficult. The oil strainer removes particles and carbon deposits from the oil before lubricating the turbochargers. Over time, if the debris is not removed from the oil strainer, it becomes clogged and prevents oil from flowing to the turbochargers. This causes the turbine bushings to run dry and overheat resulting in turbine shaft failure due to thermal stress.On April 04, 2022, PE21-009 was upgraded to an Engineering Analysis (EA22-001) to further assess the scope, frequency, and potential safety related consequences of the alleged defect. Volkswagen filed recall 22V-178 to replace the 30?m mesh oil strainer with a 90?m mesh oil strainer in the subject vehicles. VW introduced the larger mesh oil strainer into production in March of 2017 effecting the 2017-2018MY vehicles.ODI reviewed information from VW for vehicles that had the larger mesh installed in production. The data received showed, since the new oil strainer size of 90?m went into production for the 2017-2018MY, there has not been any reported incidents of turbocharger failures due to oil starvation or other failures that could be related to the larger screen mesh. In view of the recall being conducted by VW and lack of any detrimental side effect to the turbocharger caused by the larger mesh, ODI is closing this Engineering Analysis (EA). The agency reserves the right to take additional action if warranted by future circumstances.11502847,11506565,11494663,11488813,11486393,11480926,11479882,11476289,11466761 11464663,11463254,11460580,11460496,11458973,11458804,11457556,11454753,11452668 11452589,11452584,11452383,11452175,11452111,11451724,11451724,11450995,11450988 11449661,11447092,11443657,11442867,11440536,11440052,11439959,11438691,11436461 11435619,11433925,11433733,11432336,11431661,11431421,11429704,11429584,11428128 11426929,11424203,11423603,11423337,11422431,11421084,11420626,11420342,11419693 11418884,11418437,11418433,11418135,11417635,11417351,11416095,11414578,11414235 11414064,11413359,11413285,11413214,11407510,11407450,11406897,11406821,11406637 11406460,11406416,11406291,11406287,11406277,11406273,11406263,11406256,11406251 11406229,11406222,11406208,11406204,11406197,11406182,11406015,11404665,11404426 11404348,11403823,11403430,11403268,11402684,11399435,11397821,11396241,11394763 11391037

Engine Stall - Turbo Failure

PE21009

Closed preliminary evaluation · opened March 29, 2021 · closed May 27, 2022 · led to recall 22V178000

the engine and its cooling

On March 29, 2021, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 21-009 after the agency received 58 reports alleging engine stalling in 2013-2016MY Audi vehicle models A8, S6, S7, S8 & RS7. The subject vehicles are equipped with 4.0L, twin-turbocharged engine. Complainants reported that the vehicles stall suddenly with no warning while driving on the highway or in city traffic. Several of the complainants alleged an inability to restart. The complaints allege the major contributing factor to the engine stalling is the failure of the turbochargers. The complaints further allege the turbocharger failure is a result of oil starvation due to a clogged oil strainer.The location of the oil strainer in the turbocharger oil supply line is in the inner valley of the engine. It is not easily accessible, making regular service difficult. The oil strainer removes dirty particles and carbon deposits from the oil before flowing to lubricate the Turbochargers. Overtime if the debris are not removed from the oil strainer, it clogs the strainer and prevents free flow of oil to the turbochargers and makes the turbine bushings to run dry and overheat which causes the turbine shaft to break due to thermal stress. In VW's response to ODI's Information Request letter, VW provided approximately 611 warranty claims with unique VINs, 70 Field Reports and 45 Consumer complaints. These reports allege engine stalling due to turbocharger failure similar to the NHTSA reports described above. To date, NHTSA has received approximately 98 allegations of stall due to turbocharger failures. The total of 824 reports shown in the table above eliminates duplicate reports received by both ODI and the manufacturer.This Preliminary Evaluation is being upgraded to an Engineering Analysis (EA) to further assess the scope, frequency, and potential safety related consequences of the alleged defect of engine stalling due to turbocharger failureThe ODI complaints cited above can be viewed at www.NHTSA.gov under the following ODI identification numbers:11452589, 11452584, 11452383, 11450995, 11450988, 11449661, 11447092, 11442867 11440536, 11440052, 11439959, 11438691, 11436461, 11435619, 11431661, 11429704 11429584, 11426929, 11424203, 11423603, 11423337, 11421084, 11420626, 11420342 11418884, 11418437, 11418433, 11417635, 11417351, 11416095, 11414235, 11413359 11413214, 11413285, 11413133, 11407510, 11407450, 11407289, 11406821, 11406416 11406291, 11406277, 11406273, 11406256, 11406251, 11406229, 11406222, 11406204 11406197, 11406182, 11404665, 11404426, 11404348, 11403430, 11403268, 11399435 11397821, 11396241, 11394763, 11391037, 11388662, 11387166, 11377446, 11363283 11354107, 11344193, 11342497, 11342360, 11340302, 11325065, 11324163, 11322168, 11321144, 11318477, 11306754, 11279429, 11268109, 11256706, 11252723, 11246579 11234853, 11234714, 11231582, 11231013, 11230589, 11229484, 11222281, 11218822 11218749, 11217604, 11209168, 11209142, 11197149, 11191243, 11175842, 11170776 11164032, 11152418.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 49.

ENGINE 36 73%
FUEL/PROPULSION SYSTEM 5 10%
UNKNOWN OR OTHER 5 10%
SERVICE BRAKES 4 8%
POWER TRAIN 3 6%
SUSPENSION 3 6%
ELECTRICAL SYSTEM 2 4%
STEERING 2 4%
STRUCTURE 2 4%
VISIBILITY/WIPER 2 4%
ENGINE AND ENGINE COOLING 1 2%
VEHICLE SPEED CONTROL 1 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2021 at 10.

2013 2021 2026
2013 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ENGINE

towed

After exiting the highway the car just stopped running. There was no warning and all power was lost. Engine would not start up and vehicle had to be towed from the road. It was at night and the car stopped dead at an intersection (safety). We are grateful that the problem did not happen on the Ohio Turnpike we just exited. There was a clunk sound before it stopped. I suspect the turbo let loose. This has not been confirmed yet by the dealer. There was no warning. Consumer stated vehicle has been repaired.

NHTSA complaint 11420342. Filed by an owner and not verified by NHTSA or by us.

ENGINE

towed · 120,000 miles

The contact owns a 2013 Audi A8. The contact stated that while her son was driving at highway speeds, the warning lights on the instrument panel flashed as the vehicle shut off. The contact's son managed to pull over despite the failure. The vehicle was initially towed to one dealer; however, the dealer failed to service the vehicle promptly. The vehicle was then towed to a dealer where it was diagnosed with a defective ECM(Electronic Control Module) that needed to be replaced. The vehicle remained in the dealer's possession for a month before the vehicle was repaired. Despite the repair, the contact was notified that the failure persisted and was then informed that a defective engine

NHTSA complaint 11625496, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Engine totaled because of oil starvation I'm guessing or maybe an oil pump failure oil starvation caused Pistons to rub inside of head cost of engine and work is more than the vehicles cost so that means car is totaled

NHTSA complaint 11732258. Filed by an owner and not verified by NHTSA or by us.

ENGINE
The pcv oil separator has failed and is making a whistling sound. From researching this issue it is widely known and an investigation shows it is caused in relation to a recall for the oil strainer that was done on this vehicle. I called audi dealership and they said this is not an open recall, however it seems this is exactly what caused it.

NHTSA complaint 11692779. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Driving up an inclined road at night. Car engine started to sputter and jerk and lost power. Was able to get to the side of the road out of traffic at the top of the hill? I was able to coast down the hill to a gas station. Carl would not drive without Jerking or accelerate, add check engine, light on and flashing. With the smell of burning from the engine, compartment waited two hours for a tow truck towed it home, the following day, I had to take off of work. I checked all the spark plugs to find multiple spark plugs completely soaked in oil, took an Uber to parts store to buy new spark plugs. At this point I had found out about the recall for the same problem. On the same engine. In all

NHTSA complaint 11667840, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Audi, A8L 2013, also has the stuck piston. Rings end oil blow by like the other Volkswagen, defected engines of the same year yesterday while driving my car ended up stalling on a road with traffic behind me going up a hill because too much oil I'd burnt in the cylinders, causing the spark plugs to become completely coated in oil and the cars. Electronic system registered multiple misfires, multiple cylinders. Are misfired and multiple other safety epc codes, causing the vehicle to not be able to drive more than 5 miles an hour, stuttering. Which also caused the engine to almost stall, losing power steering. If this was on the highway this could have been exceptionally bad. I request the

NHTSA complaint 11610338, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Brake pedal is hard when starting the vehicle. Brake pedal turns soft when engine is started. The brake pedal is so hard that it requires significant force to depress sufficiently to start the engine. This indicates loss of vacuum in brake booster when engine is off. The vehicle is equipped with a start/stop system and it seems likely that the brakes would not sufficiently hold the vehicle when the start/stop system turns off the engine.

NHTSA complaint 11590954. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Audi A8

Model year Complaints Recalls Deaths
2019 14 3
2017 8 3
2016 11 4
2015 31 5
2014 18 5
2012 11 1
2011 15 1

Other 2013 Audi models

Every Audi on this site — 147 vehicles, 216 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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