CSR

Audi · NHTSA safety record

2013 Audi S8

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

13

Complaints

0

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2013 Audi S8 have filed 13 safety complaints with NHTSA between February 2018 and November 2022. The most complained-about system is the engine, named in 11 of them (85%). The typical failure was reported at 70,500 miles, the median across the 6 complaints that gave an odometer reading.

NHTSA has issued 5 recalls covering this vehicle.

Recalls (5)

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

22V178000 · March 23, 2022

The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2013-2017 A8, S6 Sedan, S7, S8, and 2014-2017 RS7 vehicles. The turbocharger oil supply strainer can become blocked, causing wear to the bearings due to lack of lubrication.
The risk
Worn bearings can cause the turbine wheel to contact the turbocharger housing or cause the shaft to break, causing an engine stall and increasing the risk of a crash.
The remedy
Dealers will replace the oil strainer and perform an oil change, free of charge. Owner notification letters were mailed August 4, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 21H7.

Volkswagen Group of America, Inc. · up to 26,093 vehicles across all model years covered

STRUCTURE:BODY:HOOD

20V397000 · July 7, 2020

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S8 and A8 vehicles. The seal around the engine compartment may come loose and contact hot engine components.
The risk
If the seal contacts hot engine components, there could be an increased risk of a fire.
The remedy
Audi will notify owners, and dealers will install a retaining plate to prevent the engine compartment seal from loosening. The recall began September 4, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 51G6.

Volkswagen Group of America, Inc. · up to 12,964 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

19V057000 · January 28, 2019

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A8 and S8 vehicles. The fuel supply line for the high pressure fuel pump may become porous and leak fuel.
The risk
Leaking fuel, in the presence of an ignition source, increases the risk of fire.
The remedy
Audi has notified owners, and dealers will install a fuel pressure damper, free of charge. The recall began February 21, 2019. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BM.

Volkswagen Group of America, Inc. · up to 8,985 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

18V430000 · June 25, 2018

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2015 Audi S8 and A8 vehicles. The fuel supply line for the high pressure fuel pump may become porous over time, resulting in a fuel leak.
The risk
A fuel leak in the presence of an ignition source can increase the risk of a fire.
The remedy
Audi will notify owners, and dealers will replace the fuel line, free of charge. The recall began July 20, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20AV.

Volkswagen Group of America, Inc. · up to 6,633 vehicles across all model years covered

VISIBILITY:SUN/MOON ROOF ASSEMBLY

13V448000 · September 23, 2013

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2014 Audi A8 and S8 vehicles equipped with a standard sunroof, manufactured March 12, 2013, through July 15, 2013. These vehicles are equipped with a standard sunroof glass panel that may shatter.
The risk
Should the sunroof's glass break while the vehicle is in use, the falling glass could injure the driver or passengers. It could also distract the driver, increasing the risk of a crash.
The remedy
Volkswagen will notify owners, and dealers will replace the sunroof glass panel, free of charge. The recall began on October 21, 2013. Owners may contact Audi of America at 1-800-822-2834. Volkwagen's number for this campaign is 60B6/1L.

Volkswagen of America, Inc. · up to 1,120 vehicles across all model years covered

Defect investigations (2)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Engine Stall - Turbo Failure

EA22001

Closed engineering analysis · opened April 4, 2022 · closed May 26, 2023

the engine and its cooling

On March 29, 2021, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE 21-009) after the agency received 58 reports alleging engine stalling in 2013-2016MY Audi vehicle models A8, S6, S7, S8 & RS7 equipped with the 4.0L, twin-turbocharged engine. Complainants reported the vehicles would stall with no warning while driving at highway or city traffic speeds. Several of the complainants alleged an inability to restart. The complaints alleged the major contributing factor to the engine stalling was the failure of the turbochargers. The complaints cited the turbocharger failure was a result of oil starvation due to a clogged oil strainer in the turbocharger oil supply line.The location of the oil strainer in the turbocharger oil supply line is in the inner valley of the engine. It is not easily accessible, making servicing the component difficult. The oil strainer removes particles and carbon deposits from the oil before lubricating the turbochargers. Over time, if the debris is not removed from the oil strainer, it becomes clogged and prevents oil from flowing to the turbochargers. This causes the turbine bushings to run dry and overheat resulting in turbine shaft failure due to thermal stress.On April 04, 2022, PE21-009 was upgraded to an Engineering Analysis (EA22-001) to further assess the scope, frequency, and potential safety related consequences of the alleged defect. Volkswagen filed recall 22V-178 to replace the 30?m mesh oil strainer with a 90?m mesh oil strainer in the subject vehicles. VW introduced the larger mesh oil strainer into production in March of 2017 effecting the 2017-2018MY vehicles.ODI reviewed information from VW for vehicles that had the larger mesh installed in production. The data received showed, since the new oil strainer size of 90?m went into production for the 2017-2018MY, there has not been any reported incidents of turbocharger failures due to oil starvation or other failures that could be related to the larger screen mesh. In view of the recall being conducted by VW and lack of any detrimental side effect to the turbocharger caused by the larger mesh, ODI is closing this Engineering Analysis (EA). The agency reserves the right to take additional action if warranted by future circumstances.11502847,11506565,11494663,11488813,11486393,11480926,11479882,11476289,11466761 11464663,11463254,11460580,11460496,11458973,11458804,11457556,11454753,11452668 11452589,11452584,11452383,11452175,11452111,11451724,11451724,11450995,11450988 11449661,11447092,11443657,11442867,11440536,11440052,11439959,11438691,11436461 11435619,11433925,11433733,11432336,11431661,11431421,11429704,11429584,11428128 11426929,11424203,11423603,11423337,11422431,11421084,11420626,11420342,11419693 11418884,11418437,11418433,11418135,11417635,11417351,11416095,11414578,11414235 11414064,11413359,11413285,11413214,11407510,11407450,11406897,11406821,11406637 11406460,11406416,11406291,11406287,11406277,11406273,11406263,11406256,11406251 11406229,11406222,11406208,11406204,11406197,11406182,11406015,11404665,11404426 11404348,11403823,11403430,11403268,11402684,11399435,11397821,11396241,11394763 11391037

Engine Stall - Turbo Failure

PE21009

Closed preliminary evaluation · opened March 29, 2021 · closed May 27, 2022 · led to recall 22V178000

the engine and its cooling

On March 29, 2021, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 21-009 after the agency received 58 reports alleging engine stalling in 2013-2016MY Audi vehicle models A8, S6, S7, S8 & RS7. The subject vehicles are equipped with 4.0L, twin-turbocharged engine. Complainants reported that the vehicles stall suddenly with no warning while driving on the highway or in city traffic. Several of the complainants alleged an inability to restart. The complaints allege the major contributing factor to the engine stalling is the failure of the turbochargers. The complaints further allege the turbocharger failure is a result of oil starvation due to a clogged oil strainer.The location of the oil strainer in the turbocharger oil supply line is in the inner valley of the engine. It is not easily accessible, making regular service difficult. The oil strainer removes dirty particles and carbon deposits from the oil before flowing to lubricate the Turbochargers. Overtime if the debris are not removed from the oil strainer, it clogs the strainer and prevents free flow of oil to the turbochargers and makes the turbine bushings to run dry and overheat which causes the turbine shaft to break due to thermal stress. In VW's response to ODI's Information Request letter, VW provided approximately 611 warranty claims with unique VINs, 70 Field Reports and 45 Consumer complaints. These reports allege engine stalling due to turbocharger failure similar to the NHTSA reports described above. To date, NHTSA has received approximately 98 allegations of stall due to turbocharger failures. The total of 824 reports shown in the table above eliminates duplicate reports received by both ODI and the manufacturer.This Preliminary Evaluation is being upgraded to an Engineering Analysis (EA) to further assess the scope, frequency, and potential safety related consequences of the alleged defect of engine stalling due to turbocharger failureThe ODI complaints cited above can be viewed at www.NHTSA.gov under the following ODI identification numbers:11452589, 11452584, 11452383, 11450995, 11450988, 11449661, 11447092, 11442867 11440536, 11440052, 11439959, 11438691, 11436461, 11435619, 11431661, 11429704 11429584, 11426929, 11424203, 11423603, 11423337, 11421084, 11420626, 11420342 11418884, 11418437, 11418433, 11417635, 11417351, 11416095, 11414235, 11413359 11413214, 11413285, 11413133, 11407510, 11407450, 11407289, 11406821, 11406416 11406291, 11406277, 11406273, 11406256, 11406251, 11406229, 11406222, 11406204 11406197, 11406182, 11404665, 11404426, 11404348, 11403430, 11403268, 11399435 11397821, 11396241, 11394763, 11391037, 11388662, 11387166, 11377446, 11363283 11354107, 11344193, 11342497, 11342360, 11340302, 11325065, 11324163, 11322168, 11321144, 11318477, 11306754, 11279429, 11268109, 11256706, 11252723, 11246579 11234853, 11234714, 11231582, 11231013, 11230589, 11229484, 11222281, 11218822 11218749, 11217604, 11209168, 11209142, 11197149, 11191243, 11175842, 11170776 11164032, 11152418.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 13.

ENGINE 11 85%
UNKNOWN OR OTHER 2 15%
FUEL/PROPULSION SYSTEM 1 8%
POWER TRAIN 1 8%
VEHICLE SPEED CONTROL 1 8%
WHEELS 1 8%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2021 at 6.

2018 2021 2022
2018 to 2022

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

UNKNOWN OR OTHER
The windshield top gasket is not working and the glass can be easily pushed out an 1/8”. Wind can be heard while driving and when it’s raining water runs through steady stream. I was under the impression that the windshield is an integral part of the cars structure.

NHTSA complaint 11492315. Filed by an owner and not verified by NHTSA or by us.

ENGINE
The dealer doesn’t want to perform the recall due to branded title. They should though. Please look into it

NHTSA complaint 11483729. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Engine turbocharger experience catastrophic damage, engine stalled, power steering was disrupted.

NHTSA complaint 11450988. Filed by an owner and not verified by NHTSA or by us.

ENGINE
The car was running rough for a couple weeks; hesitant to accelerate, failed to start multiple times and idled rough. One day I was coming home from my hour long commute, I put the car in reverse in my driveway and the car started bucking so badly that it became un-drivable. At this point we had to get the car towed on a flatbed an hour away to the nearest dealership and this is when we discovered that the turbos had gone bad. There was no check engine light or any indication before it just failed. I am active duty in the United States Coast Guard and being without a car is not an option. Because of the shipping delay and waiting for the turbos to come from Germany, I was without my car for

NHTSA complaint 11431661, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
WHILE DRIVING ON THE MAIN HIGHWAY, MY CAR ENGINE SHUT OFF. I HAD DYSFUNCTIONAL BRAKE AND STEERING FAILURE. BRAKE WAS HARDLY WORKING AND I HAD TO USE ALL MY STRENGTH TO CONTROL STEERING. BASICALLY, WHILE DRIVING AT 50MPH, CAR ENGINE SHUT OFF WITHOUT WARNING AND I LOST STEERING AND BRAKING. I WAS ABLE TO PULL OFF THE ROAD INTO A VACANT PARKING LOT AND CAR CAME TO A STOP. FORTUNATELY, NO CARS WERE AROUND AT THE TIME. OTHERWISE, I ALONG WITH MY FAMILY WOULD HAVE BEEN INVOLVED IN A POTENTIALLY FATAL ACCIDENT. MY CAR HAD BEEN SERVICED BY AUDI SINCE PURCHASE. IT WAS JUST SERVICED WITHIN THE PAST MONTH. CAR WAS TOWED TO AN AUDI DEALER--THE TURBO CHARGER HAD FAILED. BASED ON THE DEALER DESCRIPTION,

NHTSA complaint 11424203, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
TURBOS FAILED, CAR STALLED AND WILL NOT START UNLESS GIVING IT GAS. DOWN ON POWER AND PERFORMANCE. CHECK ENGINE LIGHT CAME ON

NHTSA complaint 11423603. Filed by an owner and not verified by NHTSA or by us.

Compare

Other 2013 Audi models

Every Audi on this site — 147 vehicles, 216 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst