CSR

BMW · NHTSA safety record

2013 BMW 550I

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 15 safety complaints about the 2013 BMW 550I with the US government. Of those, 1 person was injured and no death is recorded. One recall campaign is open against it, covering the exterior lighting.

The most complained-about system is the engine, named in 8 complaints, 53% of the total. The typical failure was reported at 72,343 miles, the median across the 11 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers August 2013 to April 2025 · How this is counted

What is on file

15 complaints on file

15

Complaints

0

Describe a crash

0

Mention fire

1

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ENGINE 8 · 53%
FUEL/PROPULSION SYSTEM 4 · 27%
POWER TRAIN 3 · 20%
SEATS 2 · 13%
UNKNOWN OR OTHER 2 · 13%
ELECTRICAL SYSTEM 1 · 7%
EXTERIOR LIGHTING 1 · 7%
FUEL SYSTEM, GASOLINE 1 · 7%
SERVICE BRAKES 1 · 7%
SUSPENSION 1 · 7%
TIRES 1 · 7%
WHEELS 1 · 7%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 15.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2018 at 3.

4 3 2 1
13 15 17 18 19 20 21 22 23 25

This is the year the complaint was filed, not the year the failure happened. The range runs from 2013 to 2025.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2013 BMW 550I, and it is a separate question from what owners report going wrong later.

Test 4 DR RWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 9.3%
Stability control standard Forward collision warning standard Lane departure warning standard

A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

1 on file

EXTERIOR LIGHTING

15V188000 · March 31, 2015

The defect
BMW of North America, LLC (BMW) is recalling certain model year 2013 528i, 528i xDrive, 535i, 535i xDrive, 550i, 550i xDrive, and ActiveHybrid 5 vehicles. The rear reflex reflectors may not reflect enough light. As such, the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
The vehicle may be less visible to other vehicles, increasing the risk of a crash.
The remedy
BMW will notify owners, and dealers will replace the rear reflex reflectors, free of charge. The recall began July 28, 2017. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 13,443 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SEATS

1 injured · 44,000 miles

I STARTED THE CAR AND TURNED ON THE HEATED SEATS AND WENT INSIDE. I CAME BACK OUT A FEW MINUTES LATER AND SAT DOWN. I SMELLED BURNING PLASTIC AND COULDN'T FIGURE IT OUT UNTIL MY BACKSIDE WAS BURNED BY THE HEATING ELEMENT. I HAD SECOND DEGREE BURNS FROM THE SEAT.

NHTSA complaint 11080253. Filed by an owner and not verified by NHTSA or by us.

ENGINE

towed · 113,665 miles

WHILE DRIVE BELOW 30 MPH, THE FRONT DRIVESHAFT BROKE AND RUPTURED A HOLE IN THE ENGINE'S UPPER OIL PAN. THE FLEXIBLE JOINT OR UNIVERSAL JOINT SEIZED AND BROKE THE FRONT PART OF THE FRONT DRIVESHAFT. THEN THE VEHICLE HAD METAL IN THE ENGINE OIL AND THAT HAS DAMAGED THE ENGINE AND THE TURBOCHARGERS. THE VEHICLE IS GOING TO NEED A NEW ENGINE, NEW TURBOCHARGERS, AND A NEW FRONT DRIVESHAFT. THE REPAIR ESTIMATES ARE: NEW ENGINE - $3800.00 TURBO CHARGERS - $1100.00 FRONT DRIVESHAFT - $1500.00 AUXILIARIES PARTS - $1200.00 LABOR/REPAIR COST - $7000.00 TOTAL COST - $14,600.00

NHTSA complaint 11119363. Filed by an owner and not verified by NHTSA or by us.

ENGINE

towed · 126,000 miles

The contact owned a 2013 BMW 550I. The contact stated while driving 15 MPH, the vehicle lost motive power and stalled without warning. The contact was able to coast into the driveway. The contact attempted to restart the vehicle and there was an abnormal sound coming from the engine. No warning lights were illuminated prior to the failure; however, several unknown warning lights illuminated when the vehicle failed to restart. The contact's husband checked the vehicle and became aware of smoke coming from the vehicle. The vehicle was towed to the dealer where it was diagnosed and determined that the battery had failed and needed to be replaced. The battery was replaced. The contact insisted

NHTSA complaint 11655188, quoted in part. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING
Water resistant

NHTSA complaint 11516070. Filed by an owner and not verified by NHTSA or by us.

FUEL SYSTEM, GASOLINE:DELIVERY:PRESSURE SENSOR

96,280 miles

The contact owns a 2013 BMW 550i. The contact stated while driving 50 MPH, the warning message illuminated on the instrument panel stating, “Driving moderately and drive pit not available”. The vehicle was taken to the dealer and the high-speed fuel pump on the passenger’s side was replaced but the failure continued. The vehicle was taken back to the dealer and the high-speed pressure sensor was replaced. The manufacturer was not contacted. The failure mileage was 96,280.

NHTSA complaint 11482389. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
I have soft closing doors on my vehicle. My doors won’t unlock/open, the only way I can get the driver side door open is using the physical key. When trying to unlock the door with the key fob, it makes the sound but none of the doors unlock. The unlock button inside doesn’t work and when trying to open the other doors (passenger side and rear doors) manually, it won’t open! Thank goodness I didn’t have anyone in the backseat, otherwise I would have to call the fire department and they would probably have to end up breaking the glass if they couldn’t crawl through the front. I feel this is a major safety issue. The dealer said it maybe a fuse or actuator issue. To replace one actuator is

NHTSA complaint 11473458, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

62,127 miles

GUIBO FLEXIBLE DISC FAILED DURING ROUTINE PA INSPECTION. TECHNICIAN SAID IT WAS CRACKED AND FAILED THE INSPECTION. MY VEHICLE ONLY HAS 62000 MILES ON IT AND THE CV JOINT FAILED. I BELIEVE THEIR WAS A RECALL FOR 2011 AND 2012 MODELS FOR THE SAME ISSUE.I WAS CHARGED MORE THAN 1000 DOLLARS FOR THE REPAIR OF THE FLEXIBLE DISK AT THE DEALERSHIP AND HAD NO CHOICE BUT TO FIX IT SO IT WOULD PASS STATE INSPECTION. I DID NOT WANT THE DRIVE AXLE TO FALL OFF THE CAR. THIS IS RIDICULOUS FOR A CAR WITH SUCH LOW MILEAGE.

NHTSA complaint 11395492. Filed by an owner and not verified by NHTSA or by us.

ENGINE

72,343 miles

AFTER HAVING MY BMW AT THE DEALERSHIP FOR TWO WEEKS I HAD THE LOW BATTERY DISCHARGING MESSAGE COME ON WHEN I TOOK THE CAR HOME. THE DEALER ALSO PERFORMED AN OIL CHANGE LESS THAN 1K MILES PRIOR TO THIS PROBLEM. MY BATTERY DIED, LUCKILY AT EXACTLY THE TIME, I DROVE ONTO MY DRIVEWAY. THE CAR JUST STOPPED. I'M JUST GLAD I WASN'T ON THE HIGHWAY OR GOING FASTER SPEEDS. I ATTEMPTED TO JUMP IT AND CHARGE IT BUT IT WOULDN'T START. I HAD THE CAR TOWED TO THE DEALERSHIP AND WAS TOLD MY ENGINE HAD LOCKED UP AND THERE WERE METAL SHAVINGS IN THE OIL FILTER AND I NEED A NEW ENGINE ($13,000). I DON'T KNOW HOW THIS HAPPENED AND THE DEALER CAN'T TELL ME WHAT CAUSED THIS. I DIDN'T GET ANY WARNINGS, CAR DROVE

NHTSA complaint 11327711, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the BMW 550I

Model year Complaints Recalls Deaths
2012 35 2 —
2011 84 3 —
2010 11 1 —

Other 2013 BMW models

Every BMW on this site — 257 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst