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Chrysler · NHTSA safety record

2013 Chrysler 300C

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

35

Complaints

2

Crashes

6

Fires

1

Injuries

0

Deaths

Owners of the 2013 Chrysler 300C have filed 35 safety complaints with NHTSA between June 2017 and January 2024. The most complained-about system is the electrical system, named in 23 of them (66%). The typical failure was reported at 70,000 miles, the median across the 25 complaints that gave an odometer reading.

No recall campaign was matched to this year, make and model. That is not the same as a clean vehicle: recalls are issued against production ranges, and the only reliable check is your own VIN.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 35.

ELECTRICAL SYSTEM 23 66%
ENGINE 4 11%
AIR BAGS 3 9%
POWER TRAIN 3 9%
UNKNOWN OR OTHER 3 9%
FUEL/PROPULSION SYSTEM 2 6%
STEERING 2 6%
SEAT BELTS 1 3%
SERVICE BRAKES 1 3%
SUSPENSION 1 3%
VEHICLE SPEED CONTROL 1 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2017 at 19.

2017 2024
2017 to 2024

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed · 51,000 miles

TL* TAKATA RECALL. THE CONTACT OWNED A 2013 CHRYSLER 300C. THE CONTACT'S VEHICLE SKIDDED OFF THE ROAD AND CRASHED INTO SOME TREES. THE DRIVER AND PASSENGER SIDES OF THE VEHICLE WERE MANGLED AND THE REAR AXLE WAS TWISTED. THE VEHICLE WAS TOTALED. THE CONTACT'S SPOUSE, WHO WAS DRIVING, WAS INJURED AND TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS TOWED TO THE SALVAGE YARD. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 51,000.

NHTSA complaint 11154428. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire

TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT OBSERVED SMOKE FROM THE HOOD OF THE VEHICLE. THE CONTACT CALLED FIELDS CHRYSLER (LOCATED ON 750 TOWNE CENTER BLVD, SANFORD, FL 32771), BUT NO APPOINTMENT WAS SCHEDULED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WOULD HAVE SOMEONE CONTACT HER TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA complaint 11013346. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire · 5 miles

MY WIFE WAS COMING HOME FROM WORK AND SHE SAID THE RADIO TURNED OFF ON ITS OWN AND WOULDN'T GO BACK ON. THEN SHE SAID SHE BEGAN TO SMELL A "BURNING SMELL" OF LIKE PLASTIC OR BRAKES. SHE THEN SAID THAT THE CAR BEGAN TO SMOKE FROM UNDER THE HOOD, LUCKILY MY WIFE WORKS 5 MILES AWAY FROM HOME. I TOLD HER TO IMMEDIATELY TURN THE CAR OFF TO PREVENT ANYTHING ELSE FROM HAPPENING. I COULD STILL SMELL THE BURNING OF WHAT I LATER FOUND OUT WAS THE ALTERNATOR. I WENT ON THE INTERNET TO CHECK FOR RECALLS AND WAS SURPRISED TO FIND OUT THAT THERE WAS BUT ONLY ON THE V6 ENGINE MODELS BUT APPARENTLY WITH THE SAME EXACT ISSUES. I DISCOVERED IN ANOTHER WEBSITE THAT THERE IS MANY COMPLAINTS ON MY SAME CAR

NHTSA complaint 11036008, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire · 60,000 miles

CAR LOST ALL POWER WHILE DRIVING. STUCK IN THE MIDDLE OF AN INTERSECTION.EVERYTHING WAS LOCKED UP. STRANDED FOR 2 HOURS WAITING FOR AAA. I KNOW THERE IS A RECALL ON THE ALTERNATOR. WE TOOK THE CAR TO OLIVER C JOSEPH CHRYSLER IN BELLEVILLE, IL. THEY SAY - THEY DON'T HAVE THE PARTS. THEY CAN ORDER THE PARTSBUT WE WILL HAVE TO PAY FOR THE REPAIR AND WAIT TO GET REIMBURSED BY CHRYSLER. AT LEAST $850 IN REPAIRS. I CAN'T PAY $850! WHY SHOULD I HAVE TO IF THIS IS A RECALL. THE DEALER CONFIRMS THIS WAS AN ALTERNATOR FIRE. I NEED CHRYSLER TO FIX MY CAR.

NHTSA complaint 11055403. Filed by an owner and not verified by NHTSA or by us.

STEERING

103,000 miles

The contact owns a 2013 Chrysler 300C. The contact stated while waiting to make a left turn, the contact veered to the left at 5 MPH, and became aware that the steering wheel was unusually stiff. No warning lights were illuminated. The contact stated that the vehicle was difficult to make tight U-Turns. The vehicle was taken to the dealer, it was not diagnosed or repaired yet. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline. The approximate failure mileage was 103,000.

NHTSA complaint 11567162. Filed by an owner and not verified by NHTSA or by us.

ENGINE

28,412 miles

The contact owns a 2013 Chrysler 300C. The contact stated that the plastic handle on the oil dipstick fractured. Additionally, part of the dipstick was stuck in the tube. The contact was unable to check the oil level. The contact was concerned about a possible fire. The vehicle was taken to the local dealer but, the vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 28,412.

NHTSA complaint 11451119. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire

MY CAR CAUGHT ON FIRE WHILE DRIVING HOME. PRIOR TO THIS INCIDENT, THREE DAYS BEFORE FIRE HAPPENED MY CAR KEPT OVERHEATING, BUT IF I WAS ON THE FREEWAY CAR WOULDN'T OVERHEAT. GOT HOME AND CAR WOULD NOT SHUT OFF. MY SON RAN OVER TO THE CAR AND TOLD ME TO DISCONNECT BATTERY CABLES CUZ CAR WAS ON FIRE AND WOULDN'T SHUT OFF. SON OPENED THE HOOD AND SAW THE FIRE. HE COULDN'T PUT IT OUT. THEN IT JUST WENT OUT BY ITSELF. AFTER EXAMINING THE ENGINE COMPARTMENT FOUND THAT THE TIPM WAS ON FIRE. OPENED TIPM FUSE BOX AND SEVERAL RELAYS WERE MELTED. CALLED DEALERSHIP AND THEY ADVISED CALLING CORPORATE. I CALLED CORPORATE AND IT TOOK OVER A MONTH FOR THEM TO RESPOND. FIRST THEY SAID THEY WERE SENDING OUT

NHTSA complaint 11230850, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. THE CONTACT STATED THAT THE VEHICLE WOULD MOVE FORWARD EVEN AFTER IT WAS SHIFTED INTO THE PARK POSITION. IN ADDITION, THE VEHICLE WOULD NOT SHUT OFF WHEN THE PUSH BUTTON IGNITION WAS PRESSED. THE CONTACT HAD TO SHIFT BACK INTO DRIVE SEVERAL TIMES AND THEN PARK TO FINALLY GET THE ENGINE TO SHUT OFF. JEEP CHRYSLER DODGE RAM FIAT OF ONTARIO (1202 AUTO CENTER DR, ONTARIO, CA 91761, (909) 906-7097) STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA complaint 11218349. Filed by an owner and not verified by NHTSA or by us.

ENGINE

towed · 120,000 miles

TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO GRIFFIN MOTORS INC (LOCATED AT 1012 HOLLAND AVE, PHILADELPHIA, MS 39350, (601) 656-4244) WHERE IT WAS DIAGNOSED THAT CYLINDER NUMBER TWO FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE

NHTSA complaint 11195611, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

52,687 miles

TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. THE CONTACT STATED THAT THE HEATING AND AIR CONDITIONING WERE MALFUNCTIONING AND A KNOCKING NOISE WAS HEARD. THE FAILURES CONSTANTLY DRAINED THE BATTERY. MARK'S CASA CHRYSLER JEEP (9733 COORS BLVD NW, ALBUQUERQUE, NM 87114, (505) 897-8400) REPLACED THE OEM HVAC RE-CIRCULATION ACTUATOR, BUT THE FAILURE CONTINUED LESS THAN TWO YEARS LATER. THE CONTACT FELT THAT THE MANUFACTURER HAD NOT DEVELOPED A REMEDY SINCE THE SAME OEM PART WAS BEING USED TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN TO MELLOY CHRYSLER DODGE JEEP RAM (357 EMILIO LOPEZ RD, LOS LUNAS, NM 87031, (888) 854-4533) WHERE IT WAS DIAGNOSED THAT THE HVAC RE-CIRCULATION ACTUATOR NEEDED TO BE

NHTSA complaint 11195446, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chrysler 300C

Model year Complaints Recalls Deaths
2010 10 1 —

Other 2013 Chrysler models

Town AND Country 680 200 627 300 306

Every Chrysler on this site — 49 vehicles, 207 recall campaigns and 4 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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Independent developer and analyst