CSR

Chrysler · NHTSA safety record

2013 Chrysler 300

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

306

Complaints

19

Crashes

16

Fires

17

Injuries

0

Deaths

Owners of the 2013 Chrysler 300 have filed 306 safety complaints with NHTSA between June 2013 and July 2026. The most complained-about system is the electrical system, named in 131 of them (43%). The typical failure was reported at 42,000 miles, the median across the 209 complaints that gave an odometer reading.

NHTSA has issued 6 recalls covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (6)

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

19V018000 · January 15, 2019

Do not drive until repaired

The defect
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
The risk
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
The remedy
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.

Chrysler (FCA US LLC) · up to 1,413,222 vehicles across all model years covered

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

18V021000 · January 9, 2018

Do not drive until repaired

The defect
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.

Chrysler (FCA US LLC) · up to 328,177 vehicles across all model years covered

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

17V435000 · July 10, 2017

The defect
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
The risk
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
The remedy
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.

Chrysler (FCA US LLC) · up to 442,214 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

16V240000 · April 25, 2016

The defect
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
The risk
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
The remedy
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.

Chrysler (FCA US LLC) · up to 811,290 vehicles across all model years covered

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

14V634000 · October 8, 2014

The defect
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
The risk
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
The remedy
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.

Chrysler Group LLC · up to 435,081 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION

13V610000 · December 6, 2013

The defect
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Chrysler 300 AWD, Dodge Charger AWD, and Dodge Ram 1500 4x4 vehicles equipped with ZF all wheel drive ("AWD") 8HP45 transmissions. In the affected vehicles, the transmission output shaft may fracture.
The risk
The transmission output shaft fracture could result in a loss of power, increasing the risk of a crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park'.
The remedy
Chrysler will notify owners, and dealers will inspect and replace the transmissions, as necessary, free of charge. The recall began on March 31, 2014. Customers may contact Chrysler at 1-800-853-1403. Chrysler's recall number is N65.

Chrysler Group LLC · up to 4,194 vehicles across all model years covered

Defect investigations (2)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Desiccated Air Bag Inflator Rupture

EA21002

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Vehicle rollaway, engine on

EA16002

Closed engineering analysis · opened February 3, 2016 · closed June 24, 2016 · led to recall 16V240000

the power train

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 306.

ELECTRICAL SYSTEM 131 43%
POWER TRAIN 58 19%
ENGINE 36 12%
AIR BAGS 32 10%
UNKNOWN OR OTHER 22 7%
ELECTRONIC STABILITY CONTROL (ESC) 17 6%
EXTERIOR LIGHTING 17 6%
SERVICE BRAKES 15 5%
STEERING 13 4%
VEHICLE SPEED CONTROL 13 4%
FUEL/PROPULSION SYSTEM 8 3%
VISIBILITY 7 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2015 at 69.

2013 2015 2026
2013 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

3 injured · crash · towed · 41,000 miles

TL* THE CONTACT OWNED A 2013 CHRYSLER 300. WHILE DRIVING 53 MPH, THE VEHICLE LOST POWER WITHOUT WARNING AND RESUMED INDEPENDENTLY; HOWEVER, THE BRAKES FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A CEMENT BARRIER, ROLLED OVER, AND LANDED IN A DITCH. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND THE FRONT AND REAR SEAT PASSENGERS SUSTAINED FACIAL LACERATIONS AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.

NHTSA complaint 10854002. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed · 13,000 miles

I WAS IN AN ACCIDENT WITH MY SON AS THE PASSENGER. WE WERE TRAVELING AT 55MPH WHEN A VEHICLE PULLED OUT IN FRONT OF ME. I NEVER HIT BRAKE AS THERE WAS NO TIME...WE DROVE THROUGH THE FRONT OF HIS CAR. IMPACT WAS SO HARD HIS RADIATOR WAS SHIFTED TO THE LEFT SIDE OF HIS CAR. MY SON BORE THE BRUNT OF THE IMPACT AS THE HIT WAS ON THE PASSENGER SIDE. NONE OF THE AIR BAGS WENT OFF NOR DID HIS SEAT BELT TIGHTEN. HE HIT HIS SHOULDER ON THE SIDE WINDOW AND CRACKED IT. I KNOW IN 2012 AND 2014 CHRYSLER HAD ISSUES WITH AIR BAG INFLATORS AND SEAT BELT TENSION DEVICES ON THE 300 MODEL.

NHTSA complaint 10904474. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed · 79,000 miles

TL* THE CONTACT OWNED A 2013 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 55 MPH IN THE RAIN, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CONCRETE WALL. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE RIGHT SHOULDER, NECK, LEGS, KNEES, CHEST, AND BACK. THE FRONT PASSENGER SUSTAINED INJURIES TO THE BACK AND NECK, AND FACIAL LACERATIONS. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000. *DT ATTACHED PHOTOS.*JB

NHTSA complaint 11205709. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 18,000 miles

1:DRIVING HOME WHEN I LOOKED UP AND SAW SPARKS COMING FROM UNDER MY CAR, LOST STEERING AND SLOWED DOWN TO GUARD RAIL BEFORE AN EXIT RAMP ON HIGHWAY. MY WHEEL AND CONTROL ARM CAME OFF THE VEHICLE WHICH HAPPENED AT 5200 MILES. 2:AS I WAS DRIVING ON THE HIGHWAY MY VEHICLE SHUT DOWN CAUSING ME TO LOSE POWER AND GET STRANDED ON THE HIGHWAY NOT ABLE TO MOVE WHICH CAUSED ME TO GET REAR ENDED AT 65 MPH. THIS WAS AT 18K MILES. RECALL CAME OUT AFTER ACCIDENT.

NHTSA complaint 10788621. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Driving approximately 50 mph on highway when the front glass panel of the sunroof exploded. No other traffic on the road or pulled off the road. No planes flying overhead. Explosion sounded like a gunshot. Have cleaned the car of shattered glass, didn’t find any foreign objects in the car.

NHTSA complaint 11749461. Filed by an owner and not verified by NHTSA or by us.

EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
My HFM has failed and I think it may be caused by the alternator but it has killed 2 battery's and there was no warning lamps or lights of any kind. I am going to have victory motors in craig colorado diagnosis the issue also.

NHTSA complaint 11636722. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Seat control module. The adjustable pedals move forward on their own while driving.

NHTSA complaint 11629517. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
2013 Chrysler 300C rear video camera for driver stopped working. Unsafe backing up. Need help

NHTSA complaint 11608974. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

towed · 8,000 miles

The contact owns a 2013 Chrysler 300. The contact stated that driving on multiple occasions while driving at various speeds, the infotainment panel went black and did not work as intended. Additionally, the contact stated that the message “Wrong Gear/Change Gear” was displayed. The contact stated that several unknown warning lights were illuminated. The contact stated that on another occasion while in neutral, the vehicle failed to shift into park as intended. The vehicle was taken to a dealer twice however, the failure was not duplicated. The vehicle was not repaired. The contact stated that years later, the vehicle was taken to an independent mechanic where it was diagnosed that the

NHTSA complaint 11596233, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The alternator ceased up on me while I was driving on 7/12/2019. This almost caused an accident! I was driving around 55MPH and the steering and brakes completely locked up. I couldn't turn the wheel or stop my car. Eventually I slowed down and barely got the steering wheel to turn so I wasn't stuck right on the highway. My car was towed to a mechanic that replaced the alternator. I later received a recall notice in the mail for the alternator and have been trying to get reimbursed.

NHTSA complaint 11591758. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chrysler 300

Model year Complaints Recalls Deaths
2021 20 2
2020 9 2
2019 60 2
2018 152 4
2017 82 2
2016 76 2
2015 97 4
2014 236 7
2012 425 9 1
2011 200 7
2010 123 7

Other 2013 Chrysler models

Every Chrysler on this site — 49 vehicles, 207 recall campaigns and 4 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst