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Chrysler · NHTSA safety record

2011 Chrysler 300

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

200

Complaints

7

Crashes

9

Fires

5

Injuries

0

Deaths

Owners of the 2011 Chrysler 300 have filed 200 safety complaints with NHTSA between June 2011 and April 2024. The most complained-about system is the electrical system, named in 119 of them (60%). The typical failure was reported at 49,500 miles, the median across the 134 complaints that gave an odometer reading.

NHTSA has issued 7 recalls covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (7)

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

19V018000 · January 15, 2019

Do not drive until repaired

The defect
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
The risk
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
The remedy
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.

Chrysler (FCA US LLC) · up to 1,413,222 vehicles across all model years covered

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

18V021000 · January 9, 2018

Do not drive until repaired

The defect
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.

Chrysler (FCA US LLC) · up to 328,177 vehicles across all model years covered

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

17V435000 · July 10, 2017

The defect
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
The risk
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
The remedy
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.

Chrysler (FCA US LLC) · up to 442,214 vehicles across all model years covered

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

16V352000 · May 24, 2016

Do not drive until repaired

The defect
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
The risk
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
The remedy
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.

Chrysler (FCA US LLC) · up to 4,648,270 vehicles across all model years covered

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

14V634000 · October 8, 2014

The defect
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
The risk
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
The remedy
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.

Chrysler Group LLC · up to 435,081 vehicles across all model years covered

AIR BAGS

13V118000 · April 3, 2013

The defect
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2012 Chrysler 300, Dodge Challenger, and Dodge Charger vehicles manufactured April 11, 2011, through December 14, 2011. The affected vehicles may have improperly sized terminal crimps on the seat side-airbag wiring harness which may cause the seat side-airbags to malfunction and illuminate the airbag warning light.
The risk
In the event of a crash necessitating airbag deployment the airbags may not operate as designed, increasing the risk of injury.
The remedy
Chrysler will notify owners, and dealers will replace both driver and passenger seat airbag wiring harnesses, free of charge. The recall began on April 22, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N07.

Chrysler Group LLC · up to 119,497 vehicles across all model years covered

SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE

12V197000 · May 2, 2012

The defect
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 300 AND DODGE CHARGER VEHICLES. THESE VEHICLES MAY LOSE ABS/ESC SYSTEM FUNCTION DUE TO AN OVERHEATED POWER DISTRIBUTION CENTER.
The risk
THIS COULD LEAD TO LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
The remedy
CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL RELOCATE THE ABS/ESC SYSTEM FUSE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 18, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

CHRYSLER GROUP LLC · up to 119,072 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Desiccated Air Bag Inflator Rupture

EA21002

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 200.

ELECTRICAL SYSTEM 119 60%
AIR BAGS 27 14%
ENGINE 18 9%
SERVICE BRAKES 16 8%
ELECTRONIC STABILITY CONTROL (ESC) 11 6%
FUEL/PROPULSION SYSTEM 11 6%
UNKNOWN OR OTHER 11 6%
EXTERIOR LIGHTING 7 4%
STEERING 7 4%
POWER TRAIN 6 3%
VEHICLE SPEED CONTROL 6 3%
FUEL SYSTEM, GASOLINE 4 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2015 at 45.

2011 2015 2024
2011 to 2024

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

2 injured · crash · 24,000 miles

I WAS DRIVING A CHRYSLER 300 .I ATTEMPTED TO CHANGE LANES TO MY RIGHT IN FRONT OF BUS. I DID NOT CLEAR IT AND WAS SPUN DOWN SLOPED HILL I WENT THROUGH IRON FENCE JUMPED FOUR FOOT RETAINER WALL AND HIT A STORAGE BUILDING. MY AIRBAGS DID NOT DEPLOY. *TR

NHTSA complaint 10534391. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · fire · crash · towed

I WAS A PASSENGER IN THE FRONT SEAT OF A RENTAL VEHICHLE AND I WAS AT A COMPLETE STOP AT A SIGN WHEN THE DRIVER SEEMED TO HAVE SOME MEDICAL EPISODE IT WAS A PUSH START IGNITION SO WITH THE FOOT ON THE GAS THE DRIVER SEND US STRAIGHT TOWARDS A BRICK WALL AND I WAS TRYING TO LOCATE AN EMERGENCY BRAKE TURN OFF THE CAR OR STEER THE CAR OUT OF DANGER BECAUSE OF THE TIMING AND THE LACK OF SAFETY FEATURES ACCESSIBLE TO ME AS A RESULT OF THE CAR INGENUITY I SUFFERED MULTIPLE LEG FRACTURES AFTER BEING DRUG ALONG A 45 FOOT DISTANCE NEARLY SEVERING MY LEG FROM MY BODY AND A 20 HR SURGERY COMPLETE WITH SCREWS AND PLATES LACERATIONS FROM AIRBAG AND SEATBELT.

NHTSA complaint 10993080. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

1 injured · crash · towed · 150,000 miles

I WAS HIT FROM BEHIND ON I 20 GOING WEST IN CONYERS APPROX. 5:45 IN MORNING. THERE WAS AN OBSTACLE IN MY RIGHT LANE. THIS OBSTACLES WAS A CAR BUMPER. MY INSURANCE HAS TOTALLY SAID MY CAR IS UN REPAIRABLE. THIS HAS CAUSE A HARDSHIP FOR ME

NHTSA complaint 11270575. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

1 injured · 70,489 miles

I WAS TRAVELING HWY 61 HEADED BACK TO YAZOO CITY, MS FROM GREENVILLE, MS MADE IT ABOUT 60 MILES FROM HOME IN AN RURAL AREA AND THE CAR JUST DIED-THE INTERIOR LIGHTS WENT TO FLASHING THE CAR SEEMS TO HAVE STALLED THEN THE STEERING GOT SO TIGHT THEN IT JUST STOPPED AND LEFT ME STRANDED IN THE MIDDLE OF NOWHERE. I PAID FOR THE EXPENSIVE TOW, SO I REPLACED THE BATTERY PRIOR TO THIS BREAKDOWN BECAUSE THE CAR WAS HESITATE CRANKING-THEN AFTER THIS BREAKDOWN, I DISCOVERED THE ALTERNATOR WAS BAD-I BOUGHT A NEW ALTERNATOR-CHRYSLER HAS REIMBURSE ME FOR THE ALTERNATOR AND LABOR, BATTERY, AND TOWING. BUT I WASNT REIMBURSED FOR THE USE OF AN ALTERNATIVE MEANS OF TRANSPORTATION WHILE MY CAR WAS DOWN AFTER

NHTSA complaint 10713400, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
While driving my child to school a short while ago today, my car accelerated on its own and would not brake. I was attempting to stop for an upcoming red light. The car accelerated without me pressing the gas and the brakes went completely out. I was able to avoid a collision. This lasted for under 1 minute, then suddenly the car decelerated and I was then able to brake.

NHTSA complaint 11583244. Filed by an owner and not verified by NHTSA or by us.

ENGINE
bought the car 04/27/2023 check engine light came on 2 days after purchase, got a code read at autozone it was codep0302 its a misfire in cylinder 2 only causes vehicke to go into "limp mode" loses power dies whike driving 3 occassions. ive paid to get ut serviced twice and its still not fixed , causing driveabikitt/ emmissions/ecu concern.

NHTSA complaint 11538122. Filed by an owner and not verified by NHTSA or by us.

ENGINE
1. Engine oil cooler assembly started leaking, due to oil cooler housing plastic cracked from oil changes at dealership. Leaking engine oil almost destroying engine due to lack of engine oil lubrication leaking on to the ground from the rear of vehicle and on to the ground. Vehicle was taken to the dealership and verified that the component has failed and that Chrylser has known of this issue for sometime. 2. I have replaced the bad blend door actuators multiple times on each side of the dashboard, due to the unbearable clicking noise within the dashboard and not letting the ventilation systems change directions in the vehicle.

NHTSA complaint 11502876. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
I have had the vehicle towed 6 times, the vehicle goes completely dead, with new battery, once the vehicle sits for a half a day there is no power to start the car. I have talked to several other people and have had similar problems. I had car towed to Chrysler dealer ship and they said they did not want to work on it? There should be a recall, I have had many Chrysler vehicles but never this type of problem with the electrical. If you park my car on Friday when I get off work, by Monday morning it is completely dead. I have had the vehicle to two local car repair and electrical shops to no avail. (both shop owners said this is a Chrysler manufacture problem) I can be reached at [XXX].

NHTSA complaint 11470851, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
CAN C BUS: its a typical issue with the 2011 Chrysler 300. The main code for the CAN C Bus "U000200" after the scan tool, the issues found are ABS Can C Bus off performance: BCM (Body Controller Module) Can C Bus off performance, SCCM (Steering Column Control Module) Can C Bus off performance, Radio Frequency Can C Bus off performance. All affect the safety and driveabilty of the car. The car drives and in the midst of driving the car stalls in traffic, the car vibrates really bad, the car seems to lose power on acceleration. Please take a look into this, as this is a common issue with the Chrysler 300.

NHTSA complaint 11430770. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

105,000 miles

THE ABS, TRACTION CONTROL AND PARKING BRAKE LIGHT WILL ALL SIMULTANEOUSLY AND RANDOMLY ILLUMINATE AND DISAPPEAR. I HAVE NOT HAD ANY PHYSICAL ISSUE WITH THE BRAKE OR CONTROL OF THE CAR. I SAW THERE WAS A RECALL BACK IN 2012 FOR THIS POSSIBLE SITUATION BUT I AM NOT SURE IF IT IS THE SAME OR IF MY VEHICLE WAS EVER RECALLED. I HAVE HAD THE CAR FOR ALMOST 4 YEARS. THIS ISSUE SEEMS TO BE VERY SPORADIC. WHILE STATIONARY AND DRIVING. SOMETIMES I WILL TURN THE CAR ON AND IT WILL BE THERE. SOMETIMES IT WON'T. IT HAS HAPPENED OVER THE LAST 2 YEARS. I LIVE WHERE IT SNOWS AND ONLY DRIVE THIS CAR IN THE WARM WEATHER MONTHS SO I HAVE YET TO LOOK INTO IT.

NHTSA complaint 11406393. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chrysler 300

Model year Complaints Recalls Deaths
2021 20 2 —
2020 9 2 —
2019 60 2 —
2018 152 4 —
2017 82 2 —
2016 76 2 —
2015 97 4 —
2014 236 7 —
2013 306 6 —
2012 425 9 1
2010 123 7 —

Other 2011 Chrysler models

Town AND Country 773 200 335 200 Convertible 35

Every Chrysler on this site — 49 vehicles, 207 recall campaigns and 4 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst