CSR
Check a VIN

Look up

About

Chrysler · NHTSA safety record

2018 Chrysler 300

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 153 safety complaints about the 2018 Chrysler 300 with the US government. Of those, 6 describe a crash, 7 people were injured and no death is recorded. 4 recall campaigns are open against it.

The most complained-about system is the electrical system, named in 69 complaints, 45% of the total. The typical failure was reported at 21,000 miles, the median across the 44 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers August 2018 to August 2026 · How this is counted

What is on file

153 complaints on file

153

Complaints

6

Describe a crash

0

Mention fire

7

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 69 · 45%
UNKNOWN OR OTHER 53 · 35%
POWER TRAIN 17 · 11%
AIR BAGS 14 · 9%
EXTERIOR LIGHTING 9 · 6%
STRUCTURE 7 · 5%
BACK OVER PREVENTION 6 · 4%
ENGINE 5 · 3%
VISIBILITY/WIPER 5 · 3%
EQUIPMENT 3 · 2%
FUEL/PROPULSION SYSTEM 3 · 2%
SERVICE BRAKES 3 · 2%
0 31 62

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 153.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2022 at 37.

40 30 20 10
18 19 20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2018 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2018 Chrysler 300, and it is a separate question from what owners report going wrong later.

Test 4 DR AWD 4 DR RWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 11.3% 11.3%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

4 on file

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

24V198000 · March 14, 2024

The defect
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2018-2021 Dodge Charger and Chrysler 300 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
The risk
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury or death.
The remedy
Dealers will replace both side curtain air bags, free of charge. Owner notification letters were mailed beginning February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 19B.

Chrysler (FCA US, LLC) (Stellantis) · up to 284,982 vehicles across all model years covered

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

18V524000 · August 9, 2018

The defect
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
The risk
A vehicle stall can increase the risk of a crash.
The remedy
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

Chrysler (FCA US LLC) · up to 12,779 vehicles across all model years covered

ELECTRICAL SYSTEM:WIRING

18V332000 · May 17, 2018

The defect
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
The risk
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
The remedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Chrysler (FCA US LLC) · up to 4,815,661 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION

18V280000 · May 1, 2018

The defect
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
The risk
If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
The remedy
Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.

Chrysler (FCA US LLC) · up to 71 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

2 injured · crash · towed · 4,000 miles

TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE DRIVING 55 MPH, THE CONTACT'S VEHICLE WAS CUT OFF BY ANOTHER VEHICLE. THE CONTACT SWERVED OFF THE ROAD AND CRASHED INTO TWO TREES. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER AND PASSENGER SUSTAINED UNKNOWN INJURES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED WITH THE STATE POLICE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 4,000. *DT*JB

NHTSA complaint 11152541. Filed by an owner and not verified by NHTSA or by us.

WHEELS

2 injured · crash · towed · 700 miles

TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE DRIVING 5 MPH AND MAKING A LEFT TURN, THE FRONT PASSENGER SIDE WHEEL CONTINUED TO MOVE IN A STRAIGHT LINE. AS A RESULT, THE VEHICLE STRUCK A CURB. THE CONTACT'S DAUGHTER WAS SEATED IN THE REAR PASSENGER SEAT AND WAS NOT WEARING A SEAT BELT. HER DAUGHTER'S FACE STRUCK THE REAR PASSENGER SIDE WINDOW. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT STATED THAT AN UNKNOWN WARNING INDICATOR WAS ILLUMINATED. THE CONTACT PARKED THE VEHICLE ON THE SIDE OF THE ROAD BEFORE PROCEEDING TO HER DESTINATION. THE VEHICLE WAS TAKEN TO MAC HAIK DODGE CHRYSLER JEEP RAM (LOCATED AT 3207 S GENERAL BRUCE DR, TEMPLE, TX 76504, (254) 773-4556) WHERE IT WAS DIAGNOSED

NHTSA complaint 11277407, quoted in part. Filed by an owner and not verified by NHTSA or by us.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

1 injured · crash · towed · 290 miles

TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE DRIVING 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE ABS MALFUNCTIONED AND THE BRAKE PEDAL PULSATED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. PRIOR TO THE CRASH, THE BACK-UP CAMERA FAILED AND IT WAS DIFFICULT TO START THE VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE CONTACT SUSTAINED A MINOR INJURY TO THE SHIN BONE FROM THE AIR BAG DEPLOYMENT. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT STATED THAT A CHRYSLER REPRESENTATIVE INSPECTED THE VEHICLE'S DATA RECORDER, BUT WAS UNABLE TO RETRIEVE A FAILURE REPORT. NAPLES DODGE CHRYSLER JEEP RAM (LOCATED AT 6381

NHTSA complaint 11130300, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 19,000 miles

TAKATA RECALL AIRBAG DID NOT DEPLOY AT 70 MPH SPEED AND IMPACT. CAR WAS IN MOTION ON HIGHWAY UNTIL IT RAN OFF THE ROAD INTO AN EMBANKMENT. *DT *JB

NHTSA complaint 11152893. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, heat, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start/stop navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping, (which doesn't go off even if the power to the unit is shut off) and issues related to AC/heat, navigation or radio (volume, etc.). Winters here are brutal, heat and defrost are required to not die from frost bite, or visual impairment. This appears from

NHTSA complaint 11759943, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start radio channels to scramble and back up camera works only sporadically. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners. I am encouraging them to file a concern with your group and to ask for a

NHTSA complaint 11736853, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Vehicle suddenly stalled at a red light and did not turn back on. Everything shut down. Also The factory-installed backup camera has failed completely. When the vehicle is shifted into reverse, the infotainment screen remains blank or black. This failure significantly reduces rearward visibility, creating a severe safety risk for pedestrians and property, Also not allowing access to temp control, radio, phone, cruise control, etc.

NHTSA complaint 11729820. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Date: February 22, 2026 VIA CERTIFIED MAIL FCA US LLC Customer Care P.O. Box 21-8004 Auburn Hills, MI 48321-8004 RE: FORMAL COMPLAINT – Safety Defect (Rearview Camera Failure) Vehicle 1: 2012 Chrysler 300S (VIN: [XXX] ) Vehicle 2: 2018 Chrysler 300S (VIN: [XXX] ) To the Chrysler Customer Care Team: I am a loyal, multi-vehicle Chrysler owner currently residing in San Diego County. I am writing to formally report a persistent and dangerous safety defect affecting both of my Chrysler 300S vehicles. Description of Defect: In both vehicles, the factory-installed backup camera has failed completely. When the vehicles are shifted into reverse, the infotainment screen remains blank or black. This

NHTSA complaint 11719770, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners.

NHTSA complaint 11684443. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING
Head light assembly quit working, i.e no headlight in Decemeber 2024. I had the unit replaced, paid $1448.40 for part, 299.92 for labor to replace the complete headlight assembly. It is now June 2025, and it has failed again. It is unsafe to drive when the headlights don't work, and Stelantis and the dealer seem unable to fix the problem, and I do not feel that I should have to pay another cent on a safety feature as essential as a headlight assembly that doesn't work!

NHTSA complaint 11670171. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chrysler 300

Model year Complaints Recalls Deaths
2021 20 2 —
2020 9 2 —
2019 60 2 —
2017 82 2 —
2016 76 2 —
2015 98 4 —
2014 236 7 —
2013 306 6 —
2012 426 9 1
2011 200 7 —
2010 123 7 —

Other 2018 Chrysler models

Pacifica 876 Pacifica Plug-IN Hybrid 223

Complaints on file, same model year.

Every Chrysler on this site — 49 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst