CSR

Chrysler · NHTSA safety record

2014 Chrysler 300

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

236

Complaints

22

Crashes

4

Fires

15

Injuries

0

Deaths

Owners of the 2014 Chrysler 300 have filed 236 safety complaints with NHTSA between September 2013 and May 2026. The most complained-about system is the electrical system, named in 72 of them (31%). The typical failure was reported at 35,000 miles, the median across the 157 complaints that gave an odometer reading.

NHTSA has issued 7 recalls covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (7)

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

19V018000 · January 15, 2019

Do not drive until repaired

The defect
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
The risk
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
The remedy
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.

Chrysler (FCA US LLC) · up to 1,413,222 vehicles across all model years covered

ELECTRICAL SYSTEM:WIRING

18V332000 · May 17, 2018

The defect
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
The risk
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
The remedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Chrysler (FCA US LLC) · up to 4,815,661 vehicles across all model years covered

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

17V741000 · November 21, 2017

The defect
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
The risk
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
The remedy
Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.

Chrysler (FCA US LLC) · up to 17,116 vehicles across all model years covered

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

17V435000 · July 10, 2017

The defect
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
The risk
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
The remedy
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.

Chrysler (FCA US LLC) · up to 442,214 vehicles across all model years covered

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

17V097000 · February 14, 2017

The defect
Chrysler (FCA US LLC) is recalling certain 2014-2017 Dodge Charger and Chrysler 300 vehicles equipped with all-wheel drive (AWD). The front driveshaft bolts may loosen and allow the front driveshaft to disconnect, potentially causing a loss of motive power.
The risk
A loss of motive power can increase the risk of a crash.
The remedy
Chrysler will notify owners, and dealers will replace all eight front driveshaft bolts, free of charge. The recall began April 7, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T03.

Chrysler (FCA US LLC) · up to 69,298 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

16V240000 · April 25, 2016

The defect
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
The risk
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
The remedy
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.

Chrysler (FCA US LLC) · up to 811,290 vehicles across all model years covered

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

14V634000 · October 8, 2014

The defect
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
The risk
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
The remedy
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.

Chrysler Group LLC · up to 435,081 vehicles across all model years covered

Defect investigations (2)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Desiccated Air Bag Inflator Rupture

EA21002

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Vehicle rollaway, engine on

EA16002

Closed engineering analysis · opened February 3, 2016 · closed June 24, 2016 · led to recall 16V240000

the power train

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 236.

ELECTRICAL SYSTEM 72 31%
POWER TRAIN 69 29%
ENGINE 25 11%
UNKNOWN OR OTHER 23 10%
AIR BAGS 17 7%
EXTERIOR LIGHTING 17 7%
SERVICE BRAKES 13 6%
VEHICLE SPEED CONTROL 12 5%
STEERING 11 5%
FUEL/PROPULSION SYSTEM 9 4%
STRUCTURE 7 3%
ELECTRONIC STABILITY CONTROL (ESC) 6 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2015 at 52.

2013 2015 2026
2013 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

6 injured · crash

TL* THE CONTACT OWNS A 2014 CHRYSLER 300. WHILE ACCELERATING FROM A STOP AT 10 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT'S VEHICLE WAS THEN STRUCK ON THE DRIVER SIDE BY A THIRD VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND FIVE OTHERS SUSTAINED MINOR INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA complaint 10730305. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed · 28,794 miles

I WAS AT A COMPLETE REST APPROXIMATELY 5-10 FT BEHIND A SEMI TRACKER TRAILER TRUCK WHEN A VEHICLE TRAVELING AT A RATE OF 55 MPH REAR ENDING MY STOPPED VEHICLE. THE IMPACT WAS SO GREAT IT FORCED AND PUSHED THE FRONT-END OF MY VEHICLE DIRECTLY INTO THE REAREND OF THE STATIONARY SEMI TRUCK. THE ACCIDENT RESULTED IN MYSELF, THE DRIVER, AND THE PASSENGER (BOTH OF US SEAT BELTED) TO SUSTAIN CONCUSSIONS, SEVERE CERVICAL STRAINS, UPPER AND LOWER BACK INJURIES, HIP CONTUSIONS AND FACIAL LACERATIONS. AS THIS SERIOUS AND VERY VIOLENT THREE VEHICLE OCCURRED THE AIR BAGS FAILED TO DEPLOY. UNDER THESE LIFE THREATENING CIRCUMSTANCES IF THE AIR BAGS HAD PROPERLY DEPLOYED OUR INJURIES MAY NOT HAVE BEEN SO

NHTSA complaint 10854140, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 97,000 miles

TL* THE CONTACT OWNS A 2014 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH THE VEHICLE CRASHED INTO THE REAR OF A SECOND VEHICLE. DURING THE CRASH THE VEHICLE SUSTAINED SEVERE FRONT END DAMAGE BUT THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED NECK, BACK AND CHEST INJURIES WHICH REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER FLETCHER CHRYSLER SHERWOOD LOCATED AT 5922 WARDEN RD, SHERWOOD, AR 72120 WAS NOTIFIED OF THE INCIDENT. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 97,000.

NHTSA complaint 11385472. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · 22,300 miles

I HAD AN ACCIDENT AND I GOT INJURED BECAUSE THE FRONT AIR BAG WAS OPEN BY WRONG WAY AND, BURNED MY LEFT HAND.

NHTSA complaint 10736069. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Dealer Gladiator Auto Sales LLC, 7040 NW 77th Ter #1, Medley FL 33166 sold me this vehicle on [XXX] stating 98,854 miles as ACTUAL MILEAGE on contract and FL Form 82042. Florida title record shows 170,520 miles on 07/27/2019 and current brand NOT ACTUAL MILEAGE. Odometer rolled back 71,666 miles. This is federal odometer fraud. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint 11739657. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
See attached document for complaint.

NHTSA complaint 11723812. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
As I was driving my car felt like if it went on neutral. I almost crashed. Stopped. Then it would not come off of park. I kept putting it on drive and it automatically kept going into park mode. The car was still running though. And turns on. It still wont drive. Turns on but doesn't go onto drive mode.

NHTSA complaint 11685522. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Valve , computer in transmission stoped working , no communication.

NHTSA complaint 11680648. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
My backup camera works when it wants to mostly not at all. It just flickers when I put the car in reverse. I really need it because of the blind spots. Also since the fuel issue was recalled and fixed my car smells like it's not burning the gas properly. In other words I can smell fumes.

NHTSA complaint 11656394. Filed by an owner and not verified by NHTSA or by us.

STEERING
I HAVE OWNED THIS VEHICLE FOR 9 YEARS, AND TAKEN IT IN FOR NUMEROUS OIL CHANGES AND MULTI-POINT INSPECTIONS. ONE ITEM THAT IS INCLUDED TO BE SERVICED IS TO CHECK AND TOP OFF (IF NEEDED) THE POWER STEERING FLUID. DUE TO WHERE THE POWER STEERING RESERVOIR AND PUMP IS LOCATED, THE PASSENGER SIDE TIRE AND FENDERWELL COVER MUST BE REMOVED TO ACCESS THE TWO PARTS. THIS IS QUITE A BIT OF LABOR FOR AN OIL CHANGE AND MULTI-POINT INSPECTION, YET THE SERVICE REP ASSURES ME THAT THE STEERING FLUID HAS BEEN CHECKED, EVEN THOUGH THE NOISE AND STIFF STEERING IS STILL PRESENT. MY CONCERN IS THAT DEALERSHIPS ARE NOT CHECKING THE POWER STEERING FLUID DUE TO A FAULTY LOCATION DESIGN AND THE LABOR REQUIRED TO

NHTSA complaint 11651799, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chrysler 300

Model year Complaints Recalls Deaths
2021 20 2
2020 9 2
2019 60 2
2018 152 4
2017 82 2
2016 76 2
2015 97 4
2013 306 6
2012 425 9 1
2011 200 7
2010 123 7

Other 2014 Chrysler models

Every Chrysler on this site — 49 vehicles, 207 recall campaigns and 4 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst