CSR
Check a VIN

Look up

About

Chrysler · NHTSA safety record

2020 Chrysler 300

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 9 safety complaints about the 2020 Chrysler 300 with the US government. Of those, 1 describes a crash, 1 mentions a fire, 2 people were injured and no death is recorded. 2 recall campaigns are open against it, covering the air bags and visibility.

The most complained-about system is the air bags, named in 3 complaints, 33% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers September 2021 to August 2025 · How this is counted

What is on file

9 complaints on file

9

Complaints

1

Describe a crash

1

Mention fire

2

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
UNKNOWN OR OTHER 4 · 44%
AIR BAGS 3 · 33%
FORWARD COLLISION AVOIDANCE 1 · 11%
POWER TRAIN 1 · 11%
VISIBILITY/WIPER 1 · 11%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 9.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2022 at 3.

4 3 2 1
21 22 23 24 25

This is the year the complaint was filed, not the year the failure happened. The range runs from 2021 to 2025.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2020 Chrysler 300, and it is a separate question from what owners report going wrong later.

Test 4 DR AWD 4 DR RWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 11.3% 11.3%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

2 on file

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

24V198000 · March 14, 2024

The defect
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2018-2021 Dodge Charger and Chrysler 300 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
The risk
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury or death.
The remedy
Dealers will replace both side curtain air bags, free of charge. Owner notification letters were mailed beginning February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 19B.

Chrysler (FCA US, LLC) (Stellantis) · up to 284,982 vehicles across all model years covered

VISIBILITY:WINDSHIELD

21V516000 · July 8, 2021

The defect
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Challenger, Dodge Charger, and Chrysler 300 vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
The risk
A windshield that separates from the vehicle during a crash can increase the risk of injury.
The remedy
Dealers will remove and replace the front windshield urethane sealant, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y47.

Chrysler (FCA US, LLC) · up to 21,258 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

2 injured · crash · towed

March 24th 2023 @ 1:58 pm I was sitting at a red light behind another car, when I was rear ended @ 40+ mph and pushed in to the car ahead of me. The air bags never deployed after colliding with the car in front of me causing my head to hit the steering wheel and the roof of my car. I was unconscious for 30 seconds. Pictures available upon request.

NHTSA complaint 11514932. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

fire

The contact owns a 2020 Chrysler 300. The contact stated that while driving at 65 MPH, The contact stated the sun visor of the vehicle had caught on fire. The vehicle was extinguished by the Fire Department. A fire report was filed, and a fire report number was not provided; however, the cause of the failure was not yet determined. A Police report was not filed. The dealer was contacted. The vehicle was not diagnosed or repaired. The vehicle was towed to the contact’s home. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 26,972.

NHTSA complaint 11680974. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

72,000 miles

The contact owns a 2020 Chrysler 300. The contact stated that after parking the vehicle, the contact later discovered that the front passenger’s side curtain air bag had erroneously deployed. The contact stated that there was no collision or visible damage to the vehicle to cause the air bag to deploy. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 72,000.

NHTSA complaint 11631614. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
Drivers airbag bursted when I wasn’t in my car, and the passenger airbag has a hole in it.

NHTSA complaint 11607180. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018-2020 owners. I am encouraging them to file a concern with your group and to ask for a recall of the

NHTSA complaint 11521184, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Panoramic sunroof glass exploded.

NHTSA complaint 11492211. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chrysler 300

Model year Complaints Recalls Deaths
2021 20 2 —
2019 60 2 —
2018 153 4 —
2017 82 2 —
2016 76 2 —
2015 98 4 —
2014 236 7 —
2013 306 6 —
2012 426 9 1
2011 200 7 —
2010 123 7 —

Other 2020 Chrysler models

Pacifica 170 Pacifica Plug-IN Hybrid 58 Voyager 13

Complaints on file, same model year.

Every Chrysler on this site — 49 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst