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Chrysler · NHTSA safety record

2020 Chrysler 300

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

9

Complaints

1

Crashes

1

Fires

2

Injuries

0

Deaths

Owners of the 2020 Chrysler 300 have filed 9 safety complaints with NHTSA between September 2021 and August 2025. The most complained-about system is the air bags, named in 3 of them (33%). The typical failure was reported at 72,000 miles, the median across the 1 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

24V198000 · March 14, 2024

The defect
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2018-2021 Dodge Charger and Chrysler 300 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
The risk
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury or death.
The remedy
Dealers will replace both side curtain air bags, free of charge. Owner notification letters were mailed beginning February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 19B.

Chrysler (FCA US, LLC) (Stellantis) · up to 284,982 vehicles across all model years covered

VISIBILITY:WINDSHIELD

21V516000 · July 8, 2021

The defect
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Challenger, Dodge Charger, and Chrysler 300 vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
The risk
A windshield that separates from the vehicle during a crash can increase the risk of injury.
The remedy
Dealers will remove and replace the front windshield urethane sealant, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y47.

Chrysler (FCA US, LLC) · up to 21,258 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 9.

UNKNOWN OR OTHER 4 44%
AIR BAGS 3 33%
FORWARD COLLISION AVOIDANCE 1 11%
POWER TRAIN 1 11%
VISIBILITY/WIPER 1 11%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2022 at 3.

2021 2022 2025
2021 to 2025

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

2 injured · crash · towed

March 24th 2023 @ 1:58 pm I was sitting at a red light behind another car, when I was rear ended @ 40+ mph and pushed in to the car ahead of me. The air bags never deployed after colliding with the car in front of me causing my head to hit the steering wheel and the roof of my car. I was unconscious for 30 seconds. Pictures available upon request.

NHTSA complaint 11514932. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

fire

The contact owns a 2020 Chrysler 300. The contact stated that while driving at 65 MPH, The contact stated the sun visor of the vehicle had caught on fire. The vehicle was extinguished by the Fire Department. A fire report was filed, and a fire report number was not provided; however, the cause of the failure was not yet determined. A Police report was not filed. The dealer was contacted. The vehicle was not diagnosed or repaired. The vehicle was towed to the contact’s home. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 26,972.

NHTSA complaint 11680974. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

72,000 miles

The contact owns a 2020 Chrysler 300. The contact stated that after parking the vehicle, the contact later discovered that the front passenger’s side curtain air bag had erroneously deployed. The contact stated that there was no collision or visible damage to the vehicle to cause the air bag to deploy. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 72,000.

NHTSA complaint 11631614. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
Drivers airbag bursted when I wasn’t in my car, and the passenger airbag has a hole in it.

NHTSA complaint 11607180. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018-2020 owners. I am encouraging them to file a concern with your group and to ask for a recall of the

NHTSA complaint 11521184, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Panoramic sunroof glass exploded.

NHTSA complaint 11492211. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chrysler 300

Model year Complaints Recalls Deaths
2021 20 2 —
2019 60 2 —
2018 152 4 —
2017 82 2 —
2016 76 2 —
2015 97 4 —
2014 236 7 —
2013 306 6 —
2012 425 9 1
2011 200 7 —
2010 123 7 —

Other 2020 Chrysler models

Pacifica 164 Pacifica Plug-IN Hybrid 58 Voyager 12

Every Chrysler on this site — 49 vehicles, 207 recall campaigns and 4 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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