2020 Chrysler Voyager

The defect

Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

The risk

An air bag that does not deploy during a crash increases the risk of injury.

The remedy

Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.

Chrysler (FCA US, LLC) · up to 26 vehicles across all model years covered

crash · towed · 26,500 miles

The contact owns a 2020 Chrysler Voyager. The contact stated that while driving at an undisclosed speed, the contact was not able to brake even though the brake pedal was fully depressed. The contact crashed into some logs because the brakes failed. The air bags did not deploy. The contact was going 45mph at the time of the crash. The vehicle was towed to a yard. No warning light was illuminated. No police report was filed. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 26,500

NHTSA complaint 11541679. Filed by an owner and not verified by NHTSA or by us.

155,000 miles

The contact owns a 2020 Chrysler Voyager. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image froze and displayed the previous image from the last time the vehicle was reversed. The contact stated that on other occasions, the camera image was distorted or appeared blank. The dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 155,000.

NHTSA complaint 11763107. Filed by an owner and not verified by NHTSA or by us.

Intermittent power steering failure while driving. Wife cannot turn it causing near misses during turns. Steering restored IF turn off ignition and restart engine.

NHTSA complaint 11742467. Filed by an owner and not verified by NHTSA or by us.

Power steering stops working while driving. Very difficult to turn vehicle Intermittent Failures with no pattern. Local dealer replaced auxiliary battery yesterday in attempt to correct problem but did not solve the problem. Bought used 92000 miles.

NHTSA complaint 11723927. Filed by an owner and not verified by NHTSA or by us.

All of a sudden the van starts running very hard, trying to stall, the stop/start warning comes on, engine light comes on and the van has a lot of trouble accelerating. If the van will stall in the middle of the road it would put me, my kids and other cars around me at risk, especially if we are on a fast highway. We took it to the dealer last year and they replaced all the coils and now the issue is happening again. No other professionals have inspected the vehicle but we are going to have to probably take it to the dealership to figure out what to do next. It is not safe to drive right now and I have 5 children that need to get safely to school

NHTSA complaint 11700492. Filed by an owner and not verified by NHTSA or by us.

There is a sticking of the steering wheel when I have a slow turn to the right or I am on a gradual curve to the right. The steering wheel "locks" temporarily and I have to tug to the left to get it to move back to the center position. I took note of an NTHSA warning about 2018/19 Pacifica models having this issue and I wanted to report that my model is having the same issue. We purchased the vehicle used in 2025 and have had this issue within the last 30 days. I have not yet taken it to a dealership for assessment.

NHTSA complaint 11685906. Filed by an owner and not verified by NHTSA or by us.

Car completely stopped . After 2 months of checking the car I was told the motor is corroded. Bought the vehicle 2022 with no reports of any incidents

NHTSA complaint 11678921. Filed by an owner and not verified by NHTSA or by us.