CSR

Chrysler · NHTSA safety record

2020 Chrysler Voyager

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

12

Complaints

1

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2020 Chrysler Voyager have filed 12 safety complaints with NHTSA between September 2021 and June 2026. The most complained-about system is the engine, named in 6 of them (50%). The typical failure was reported at 26,500 miles, the median across the 1 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

AIR BAGS:SIDE/WINDOW:CURTAIN

24V793000 · October 24, 2024

The defect
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
The risk
An air bag that does not deploy during a crash increases the risk of injury.
The remedy
Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.

Chrysler (FCA US, LLC) · up to 26 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 12.

ENGINE 6 50%
STEERING 4 33%
ELECTRICAL SYSTEM 2 17%
POWER TRAIN 1 8%
SEATS 1 8%
SERVICE BRAKES 1 8%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2023 at 3.

2021 2023 2026
2021 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

crash · towed · 26,500 miles

The contact owns a 2020 Chrysler Voyager. The contact stated that while driving at an undisclosed speed, the contact was not able to brake even though the brake pedal was fully depressed. The contact crashed into some logs because the brakes failed. The air bags did not deploy. The contact was going 45mph at the time of the crash. The vehicle was towed to a yard. No warning light was illuminated. No police report was filed. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 26,500

NHTSA complaint 11541679. Filed by an owner and not verified by NHTSA or by us.

STEERING
Intermittent power steering failure while driving. Wife cannot turn it causing near misses during turns. Steering restored IF turn off ignition and restart engine.

NHTSA complaint 11742467. Filed by an owner and not verified by NHTSA or by us.

STEERING
Power steering stops working while driving. Very difficult to turn vehicle Intermittent Failures with no pattern. Local dealer replaced auxiliary battery yesterday in attempt to correct problem but did not solve the problem. Bought used 92000 miles.

NHTSA complaint 11723927. Filed by an owner and not verified by NHTSA or by us.

ENGINE
All of a sudden the van starts running very hard, trying to stall, the stop/start warning comes on, engine light comes on and the van has a lot of trouble accelerating. If the van will stall in the middle of the road it would put me, my kids and other cars around me at risk, especially if we are on a fast highway. We took it to the dealer last year and they replaced all the coils and now the issue is happening again. No other professionals have inspected the vehicle but we are going to have to probably take it to the dealership to figure out what to do next. It is not safe to drive right now and I have 5 children that need to get safely to school

NHTSA complaint 11700492. Filed by an owner and not verified by NHTSA or by us.

STEERING
There is a sticking of the steering wheel when I have a slow turn to the right or I am on a gradual curve to the right. The steering wheel "locks" temporarily and I have to tug to the left to get it to move back to the center position. I took note of an NTHSA warning about 2018/19 Pacifica models having this issue and I wanted to report that my model is having the same issue. We purchased the vehicle used in 2025 and have had this issue within the last 30 days. I have not yet taken it to a dealership for assessment.

NHTSA complaint 11685906. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Car completely stopped . After 2 months of checking the car I was told the motor is corroded. Bought the vehicle 2022 with no reports of any incidents

NHTSA complaint 11678921. Filed by an owner and not verified by NHTSA or by us.

STEERING
I was turning left into a parking lot when my 2020 Voyager steering stopped working while it started to show all warning lights and the wipers went on, then it went dead, had to be towed on a flatbed to the dealership, and after 4 weeks with no solution in sight, I decided to bring it home and research the solution myself, The problem came from the CAN bus connector located above the glove box, any short or voltage fluctuation from the wires out of the can bus causes the car to go into panic mode, sometimes making the steering wheel stop steering, and the engine to turn off, most of the times it renders the vehicle disabled. One of the connectors goes into the steering module attached to

NHTSA complaint 11621621, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chrysler Voyager

Model year Complaints Recalls Deaths
2021 16 2

Other 2020 Chrysler models

Every Chrysler on this site — 49 vehicles, 207 recall campaigns and 4 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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Independent developer and analyst