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Chrysler · NHTSA safety record

2016 Chrysler 300

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

76

Complaints

9

Crashes

1

Fires

5

Injuries

0

Deaths

Owners of the 2016 Chrysler 300 have filed 76 safety complaints with NHTSA between March 2016 and July 2026. The most complained-about system is the air bags, named in 15 of them (20%). The typical failure was reported at 36,731 miles, the median across the 46 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

ELECTRICAL SYSTEM:WIRING

18V332000 · May 17, 2018

The defect
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
The risk
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
The remedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Chrysler (FCA US LLC) · up to 4,815,661 vehicles across all model years covered

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

17V097000 · February 14, 2017

The defect
Chrysler (FCA US LLC) is recalling certain 2014-2017 Dodge Charger and Chrysler 300 vehicles equipped with all-wheel drive (AWD). The front driveshaft bolts may loosen and allow the front driveshaft to disconnect, potentially causing a loss of motive power.
The risk
A loss of motive power can increase the risk of a crash.
The remedy
Chrysler will notify owners, and dealers will replace all eight front driveshaft bolts, free of charge. The recall began April 7, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T03.

Chrysler (FCA US LLC) · up to 69,298 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 76.

AIR BAGS 15 20%
ELECTRICAL SYSTEM 15 20%
POWER TRAIN 14 18%
UNKNOWN OR OTHER 14 18%
STRUCTURE 10 13%
FUEL/PROPULSION SYSTEM 7 9%
ENGINE 6 8%
STEERING 6 8%
SERVICE BRAKES 3 4%
VISIBILITY/WIPER 3 4%
ELECTRONIC STABILITY CONTROL (ESC) 2 3%
EXTERIOR LIGHTING 2 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2020 at 14.

2016 2020 2026
2016 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

STRUCTURE:BODY

2 injured · crash · towed · 30,000 miles

TL* THE CONTACT OWNS A 2016 CHRYSLER 300. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED, WHICH RESULTED IN A FRONT END COLLISION. THE CONTACT STATED THAT THE POWER STEERING AND AIR BAG INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE FRONT END ON THE DRIVER'S SIDE WAS DAMAGED, BUT THE VEHICLE WAS NOT DESTROYED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT KNEE, CHEST, AND LOWER BACK. THE CONTACT'S WIFE STRUCK HER HEAD ON THE PASSENGER SIDE WINDOW AND SUSTAINED A BACK INJURY. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED. THE VEHICLE WAS NOT DIAGNOSED AT THE TIME. THE DEALER WAS NOT CONTACTED. THE CONTACT

NHTSA complaint 11094093, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

1 injured · crash · towed · 64,281 miles

I WAS IN A FRONT END COLLISION WITH A TREE. EVERYONE KEPT ASKING ME ABOUT AIR BAGS DEPLOYING. THEY DID NOT NONE. I THOUGHT NOTHING MUCH OF IT UNTIL I REALIZED WHY PEOPLE WERE ASKING. I QUESTIONED THE ADJUSTED , HE STATED THEY SHOULD HAVE DEPLOYED THEY SHOULD HAVE DEPLOYED FROM THE IMPACT POSITION. WELL NONE DID. AND SOMETHING ABOUT THE SEAT BELT LOCKING OR DIDNT LOCK. . MY FIRST REAL ACCIDENT I DONT KNOW MY H. HOWEVER I DID FIND OUT THERE IS A ISSUE. NOW I'M ON THE QUESTIONING SIDE OF WHY DIDNT THEY DEPLOY.

NHTSA complaint 11252954. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

1 injured · crash · towed · 5,835 miles

AIR BAGS DIDN'T DEPLOY, HAD AN ACCIDENT ON AUG.28TH 2019./DAMAGING RIGHT FRONT BUMPER & RIGHT SIDE QUARTER PANEL.IS THIS NORMAL OR IS IT A DEFECT. BECAUSE I'M SO GLAD I DIDN'T HAVE MY KIDS OR NO ONE ELSE IN THE CAR. BUT MY DR DID INDEED HAD AN WHEEPLATION THAT I HAD DAMAGED MY LEFT SIDE SOLSTICE NERVE.

NHTSA complaint 11256956. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 147,141 miles

The contact owns a 2016 Chrysler 300. The contact stated that while driving on a four-lane roadway, at approximately 45 mph, another driver attempted to make a left turn with an obstructed view, ran a red light and collided with the front driver side area of the contact's vehicle near the wheel well. Following the impact, the other vehicle spun and struck an additional vehicle. No further property damage was reported. After the collision, the contact's vehicle veered to the right and came to a stop in a vacant lot away from oncoming traffic. The airbags did not deploy, and no warning lights illuminated. The vehicle was subsequently towed to a tow yard and later declared a total loss by the

NHTSA complaint 11737922, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:INTERIOR PANELS:DOOR

11,500 miles

The contact owns a 2016 Chrysler 300. The contact stated that while driving at undisclosed speeds, the interior door panel on all four doors was shuddering while the windows were rolled down due to the air resistance. The contact stated that while attempting to depress the button to unlock the door on the driver’s side door, the door failed to unlock as needed. The local dealer was contacted; however, the vehicle was not repaired because the warranty had expired. The contact was adamant that the failure was a safety issue. The manufacturer was made aware of the failure. The failure mileage was approximately 11,500.

NHTSA complaint 11747997. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

166,801 miles

The contact purchased a 2016 Chrysler 300. The contact stated that shortly after purchasing the vehicle, the vehicle was taken to a dealer for several repairs, and the contact was concerned that there was a mileage discrepancy as per a Carfax Report. The vehicle was a dealer sale. At the time of purchase, the mileage was 117,338; however, the Carfax Report indicated that the mileage was 156,268 in February 2017. The Carfax Report also stated that the odometer had previously been tampered with in 2017 and indicated a mileage of 5,093 instead of 7,542. The contact stated that currently the approximate mileage was 166,801.

NHTSA complaint 11717055. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
Notified by repair shop that my vehicle is experiencing identical problems with the fuel rail and fuel injector that was recalled for Mercedes in my class and year, but the dealer says my VIN is not applicable currently. Recall campaign number is 2022030003 and NHSTSA ID is 21V961. Was informed by dealer to call customer care at Mercedes, and subsequently informed by Mercedes to fill out this form.

NHTSA complaint 11710443. Filed by an owner and not verified by NHTSA or by us.

ENGINE
The oil filter housing w/sender unit leaks oil under the upper intake plemun. The oil filter Chrysler installed in the vehicle is plastic.

NHTSA complaint 11628219. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Fuel pump lid is electrical connection is cause a malfunction when fuel up and burning a hole in the electrical connection causing fuel to leak out under the back seat this need to be fix before someone is killed do to a fire this is the 2n time being replace and the same issue

NHTSA complaint 11624171. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chrysler 300

Model year Complaints Recalls Deaths
2021 20 2 —
2020 9 2 —
2019 60 2 —
2018 152 4 —
2017 82 2 —
2015 97 4 —
2014 236 7 —
2013 306 6 —
2012 425 9 1
2011 200 7 —
2010 123 7 —

Other 2016 Chrysler models

Town AND Country 522 200 342

Every Chrysler on this site — 49 vehicles, 207 recall campaigns and 4 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst