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Chrysler · NHTSA safety record

2017 Chrysler 300

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 82 safety complaints about the 2017 Chrysler 300 with the US government. Of those, 2 describe a crash, 2 people were injured and no death is recorded. 2 recall campaigns are open against it, covering the electrical system and the power train.

The most complained-about system is the electrical system, named in 29 complaints, 35% of the total. The typical failure was reported at 42,000 miles, the median across the 31 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers February 2017 to February 2026 · How this is counted

What is on file

82 complaints on file

82

Complaints

2

Describe a crash

0

Mention fire

2

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 29 · 35%
UNKNOWN OR OTHER 22 · 27%
STRUCTURE 11 · 13%
AIR BAGS 6 · 7%
POWER TRAIN 6 · 7%
SERVICE BRAKES 5 · 6%
ENGINE 4 · 5%
EXTERIOR LIGHTING 4 · 5%
FUEL/PROPULSION SYSTEM 3 · 4%
EQUIPMENT 2 · 2%
SEAT BELTS 2 · 2%
SUSPENSION 2 · 2%
0 15 31

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 82.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2021 at 18.

20 15 10 5
17 18 19 20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2017 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2017 Chrysler 300, and it is a separate question from what owners report going wrong later.

Test 4 DR AWD 4 DR RWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 11.3% 11.3%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

2 on file

ELECTRICAL SYSTEM:WIRING

18V332000 · May 17, 2018

The defect
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
The risk
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
The remedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Chrysler (FCA US LLC) · up to 4,815,661 vehicles across all model years covered

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

17V097000 · February 14, 2017

The defect
Chrysler (FCA US LLC) is recalling certain 2014-2017 Dodge Charger and Chrysler 300 vehicles equipped with all-wheel drive (AWD). The front driveshaft bolts may loosen and allow the front driveshaft to disconnect, potentially causing a loss of motive power.
The risk
A loss of motive power can increase the risk of a crash.
The remedy
Chrysler will notify owners, and dealers will replace all eight front driveshaft bolts, free of charge. The recall began April 7, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T03.

Chrysler (FCA US LLC) · up to 69,298 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed

airbag deployed during fender bender. had driving leg forward and left leg bent at 90 degree angle. When airbag deployed it hit right leg full force and basically exploded the bones. Almost lost my leg. Permanently disabled

NHTSA complaint 11719570. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash

I WAS REAR ENDED REAL HARD MY AIRBAG LIGHTS CAME ON BUT THE AIRBAGS DIDN'T COME OUT WHY IS THAT?

NHTSA complaint 11386411. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS
Airbag light on. Dealer says DRIVERS SEATBELT HARNESS OR CLIP ISSUE. HARD TO GET PART. AIRBAG MAY NOT DEPLOY IN ACCIDENT

NHTSA complaint 11717470. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS
I have had zero accidents, am the original owner. Airbag light has come on. Seatbelt harness and buckle im told by my dealer needs to be completely replaced

NHTSA complaint 11715640. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
My, Instrument Cluster PanelChrysler 300c. It with out and replace,on.10/1/25,And with out again, on10/22/25. THey tried,Convince me I, need a Battery. So I had it check,said .They said, my battery, low. Because Instrument Cluster on all night.

NHTSA complaint 11695352. Filed by an owner and not verified by NHTSA or by us.

LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH:EMERGENCY MECHANICAL RELEASE
Emergency brake was engaged, the car lurched forward a significant distance, nearly causing an accident

NHTSA complaint 11677433. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
I have never been in an accident. Airbags bag warning frequently turning on

NHTSA complaint 11676438. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chrysler 300

Model year Complaints Recalls Deaths
2021 20 2 —
2020 9 2 —
2019 60 2 —
2018 153 4 —
2016 76 2 —
2015 98 4 —
2014 236 7 —
2013 306 6 —
2012 426 9 1
2011 200 7 —
2010 123 7 —

Other 2017 Chrysler models

Pacifica 1,522 Pacifica Plug-IN Hybrid 79 200 43

Complaints on file, same model year.

Every Chrysler on this site — 49 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst