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Ford · NHTSA safety record

2013 Ford Police Interceptor Utilit

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

12

Complaints

0

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2013 Ford Police Interceptor Utilit have filed 12 safety complaints with NHTSA between April 2015 and March 2019. The most complained-about system is the steering, named in 4 of them (33%). The typical failure was reported at 86,183 miles, the median across the 12 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

FUEL SYSTEM, GASOLINE

15V812000 · December 2, 2015

The defect
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
The risk
A fuel leak in the presence of an ignition source may result in a fire.
The remedy
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.

Ford Motor Company · up to 868 vehicles across all model years covered

FUEL SYSTEM, GASOLINE

13V227000 · May 31, 2013

The defect
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
The risk
A fuel leak in the presence of an ignition source may result in a fire.
The remedy
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.

Ford Motor Company · up to 390,783 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Ford Explorer Exhaust Odor

PE16008

Closed preliminary evaluation · opened July 1, 2016 · closed September 12, 2017

the engine and its cooling, the body structure

During the National Highway Traffic Safety Administration?s (NHTSA?s) investigation into the Ford carbon monoxide allegations, the Office of Defects Investigation (ODI) identified additional Vehicle Owner Questionnaire (VOQ) reports with similar exhaust odor claims.Presently, ODI has identified 791 VOQs for Model Year 2011-2017 Ford Explorers pertaining to exhaust odor claims.ODI has identified three crashes and 41 injuries potentially linked this issue.The reported injuries range from unspecified to loss of consciousness, with the majority being nausea, headaches, or dizziness ? all of which can be symptomatic of carbon monoxide exposure.Additionally, Ford provided 2,400 reports including owner complaints, warranty claims, dealer field reports, and legal claims, that involve 2,051 vehicles that may be connected to the exhaust odor issue.NHTSA's Vehicle Test and Research Center tested multiple vehicles, including complaint vehicles, during the investigation.ODI also conducted field inspections of complaint vehicles and crashes involving police units that occurred while the officers were on duty.When possible, data was collected to quantify carbon monoxide levels in the examined vehicles.Based on the information gathered to date, NHTSA upgraded this investigation to an Engineering Analysis (EA17-002).

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 12.

UNKNOWN OR OTHER 6 50%
STEERING 4 33%
ELECTRICAL SYSTEM 1 8%
ELECTRONIC STABILITY CONTROL (ESC) 1 8%
EXTERIOR LIGHTING 1 8%
SERVICE BRAKES 1 8%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 8.

2015 2019
2015 to 2019

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ELECTRONIC STABILITY CONTROL (ESC)

towed · 85,704 miles

TL* THE CONTACT OWNS A 2013 FORD POLICE INTERCEPTOR UTILITY. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND FAILED TO STOP THE VEHICLE WHEN DEPRESSED. ALSO, THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE POLICE DEPARTMENT'S CERTIFIED MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT BRAKE HYDRAULIC HOSE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 85,704.

NHTSA complaint 11030460. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

126,700 miles

VEHICLE LOSES ALL STEERING CONTROL WHILE DRIVING AT SPEED. NEARLY CAUSED A HEAD-ON CRASH.

NHTSA complaint 11191071. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

71,376 miles

VEHICLE HAS JUST OVER 71,000 MILES AND HAS A CHECK ENGINE LIGHT ON FOR A FAILED CATALYTIC CONVERTER THIS IS NEEDING TO BE REPLACED. WE HAVE MULTIPLE VEHICLES IN OUR FLEET WITH THE SAME CONCERN, AND AROUND THE SAME MILEAGE, THAT HAVE HAD CONVERTERS REPLACED AND ARE NOT COVERED UNDER WARRANTY.

NHTSA complaint 11187010. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

94,273 miles

CATALYITIC CONVERTER FAILED AT 94,273

NHTSA complaint 11187025. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

104,089 miles

CATALYTIC CONVERTERS FAILED AT 104,000 MILES

NHTSA complaint 11187020. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

92,937 miles

CATALYTIC CONVERTERS FAILED AT 92,937

NHTSA complaint 11187031. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

62,494 miles

CATALYTIC CONVERTERS FAILED AT 62,494 MILES

NHTSA complaint 11187032. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Ford Police Interceptor Utilit

Model year Complaints Recalls Deaths
2014 10 0 —

Other 2013 Ford models

F-150 2,972 Escape 2,744 Edge 2,439 Explorer 2,229 Focus 2,105 Fusion 1,784 Fiesta 667 Taurus 581

Every Ford on this site — 348 vehicles, 1210 recall campaigns and 10 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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