CSR

Ford · NHTSA safety record

2013 Ford Edge

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

2,439

Complaints

33

Crashes

7

Fires

40

Injuries

1

Deaths

Owners of the 2013 Ford Edge have filed 2,439 safety complaints with NHTSA between August 2012 and August 2026. The most complained-about system is the electrical system, named in 853 of them (35%). The typical failure was reported at 54,000 miles, the median across the 1,792 complaints that gave an odometer reading.

Complaints rose 39% year on year: 106 in the twelve months to 2026-Q1, against 76 in the twelve before.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

14V393000 · July 2, 2014

The defect
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
The risk
If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
The remedy
Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.

Ford Motor Company · up to 83,250 vehicles across all model years covered

FUEL SYSTEM, GASOLINE

14V002000 · January 6, 2014

The defect
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
The risk
A fuel leak in the presence of an ignition source may result in a fire.
The remedy
Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.

Ford Motor Company · up to 27,933 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Door Ajar Warning Light Always On

PE16012

Closed preliminary evaluation · opened September 28, 2016 · closed March 20, 2017

the interior lighting, the latches, locks and linkages

The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 2,439.

ELECTRICAL SYSTEM 853 35%
SERVICE BRAKES 527 22%
UNKNOWN OR OTHER 425 17%
STRUCTURE 300 12%
EXTERIOR LIGHTING 191 8%
ENGINE 168 7%
POWER TRAIN 159 7%
SERVICE BRAKES, HYDRAULIC 104 4%
FUEL/PROPULSION SYSTEM 93 4%
LATCHES/LOCKS/LINKAGES 77 3%
VEHICLE SPEED CONTROL 57 2%
ELECTRONIC STABILITY CONTROL (ESC) 49 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2016 at 537.

2012 2016 2026
2012 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 death · fire · crash

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE DRIVER VEERED OFF THE ROADWAY AND CRASHED INTO A TREE. THE CONTACT WAS UNCERTAIN IF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED FATAL INJURIES AND A POLICE A REPORT WAS FILED OF THE INCIDENT. THE VEHICLE CAUGHT ON FIRE DUE TO A DISLODGED FUEL LINE AND A COMPROMISED FIREWALL. THE FIRE WAS IGNITED BY THE FUEL LEAK THAT CAME FROM UNDER THE CARRIAGE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. UPDATED 11/06/14 *BF. UPDATED 7/27/2015 *JS

NHTSA complaint 10650950. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM

4 injured · fire · crash · towed · 72,000 miles

8/11/2018 I CAME UPON STOPPED TRAFFIC WITH NOT ENOUGH TIME TO DECELERATE. I IMMEDIATELY HIT MY BRAKES, BUT REARENDED A PICKUP TRUCK. THE TRUCK FLIPPED OVER ON ITS PASSENGER SIDE. I CONTINUED TRAVELING AND WENT ON THE EMBANKMENT. AIRBAGS DEPLOYED. I NOTICED FRONT PASSENGER SIDE IN FLAMES. PASSERSBY GOT BOTH OF US OUT. BUT THE CAR WAS TOTALLY ENGULFED IN FLAMES. IT HAPPENED ON INTERSTATE.

NHTSA complaint 11121563. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

4 injured · crash · towed · 40,000 miles

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND IT FLIPPED OVER THREE TIMES. THE PASSENGER SIDE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS FILED. ALL FOUR PASSENGERS IN THE VEHICLE SUSTAINED INJURIES. TWO OF THE PASSENGERS WERE TAKEN BY AMBULANCE TO THE HOSPITAL. ONE OF THE PASSENGERS HAD A LUMBAR FRACTURE, ONE HAD AN UPPER AND LOWER SPINAL FRACTURE, THE THIRD HAD A VERTEBRAL FRACTURE, AND THE DRIVER HAD ABRASIONS. THE THREE PASSENGERS HAD TO STAY IN THE HOSPITAL: TWO WERE DISCHARGED ON THE NOVEMBER 19, 2015 AND ONE HAD TO STAY IN THE HOSPITAL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE

NHTSA complaint 10806304, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

3 injured · crash · towed · 45 miles

1/19/2021 HAD ACCIDENT ON I85 HIGHWAY CHARLOTTE NC. WHEN I BRAKE AT 50 MILES FOR TRYING AVOID ACCIDENT CAR DIDN'T STOP AS SOON AS. BUT I HIT MY HEAD FIRST BEFORE THE AIRBAG DEPLOYED.. MY FOREHEAD IS BLACK AND BLUE STILL AFTER A WEEK OF THE ACCIDENT

NHTSA complaint 11395030. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The backup camera will flip upside down or go completely blank or not work at all. I had my car in reverse and the camera didn’t come on and one time I flipped upside down and now it don’t work at all.

NHTSA complaint 11757333. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES, HYDRAULIC

crash · 78,000 miles

The contact owns a 2013 Ford Edge. The contact stated that while driving approximately 30 MPH, the brake pedal was inoperative. The contact stated that the vehicle drove for several yards, and the contact was unable to reach the parking brake. The vehicle was shifted into park(P) to attempt to stop the vehicle. The contact stated that the vehicle crashed into the shrubs in front of the window at an independent mechanic shop, causing the vehicle to come to a stop right before almost crashing into the shop window, which resulted in minor damage to the front bumper. No warning lights were illuminated. The air bags were not deployed. An independent mechanic diagnosed the vehicle and stated that

NHTSA complaint 11755254, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
When I put my 2013 Ford edge in reverse the backup camera goes out for about 5 to 10 seconds or it just doesn’t work at all. And also I just paid $672 to have the drivers side door latch replaced because the recall had expired in November of 2025 the door ajar light would stay on and the dash would say place vehicle in park

NHTSA complaint 11755153. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
The Gas Cap is defected the light always comes on and you have to pump gas a certain way.

NHTSA complaint 11754553. Filed by an owner and not verified by NHTSA or by us.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Back up camera displays upside down image when vehicle is placed in Reverse making it extremely difficult to determine images pertaining to the safe operation of my vehicle while performing backing up or checking for obstacles; i.e. pedestrians, pets, bicycles, nearby vehicles or other objects that can cause damage to my vehicle. My vehicle was purchased in 2025 and was informed that this has been a known issue by Ford but a recall has not been issued yet.

NHTSA complaint 11747938. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Frequently, when the car is in reverse, the screen which shows the image from the backup camera goes blank while backing up. The screen typically stays blank for approximately 5 seconds and then comes back on. Sometimes I have to place the shifter in “park” and then return to “reverse” to get the screen to display the image. I have received a letter from Ford Motor Co. which describes the stated condition and offering to repair free of charge for vehicles that are not older than 15 years. However, the letter references only my 2015 Ford F150. I called the local dealer to see if my 2013 Edge is covered under the recall and the dealer stated it is not covered. Since my Edge is less than 15

NHTSA complaint 11747985, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Ford Edge

Model year Complaints Recalls Deaths
2024 42 2
2023 20 4
2022 126 5
2021 103 7
2020 307 4
2019 744 3
2018 792 7
2017 1,309 8
2016 891 7
2015 720 7
2014 380 3
2012 1,132 3
2011 1,801 3
2010 673 6 1

Other 2013 Ford models

Every Ford on this site — 348 vehicles, 1210 recall campaigns and 10 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst