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Ford · NHTSA safety record

2013 Ford Edge

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 2,445 safety complaints about the 2013 Ford Edge with the US government. Of those, 33 describe a crash, 7 mention a fire, 40 people were injured and 1 death is recorded. 2 recall campaigns are open against it, covering the power train and the gasoline fuel system.

The most complained-about system is the electrical system, named in 854 complaints, 35% of the total. The typical failure was reported at 54,000 miles, the median across the 1,793 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers August 2012 to September 2026 · How this is counted

What is on file

2,445 complaints on file

2,445

Complaints

33

Describe a crash

7

Mention fire

40

People injured

1

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 854 · 35%
SERVICE BRAKES 530 · 22%
UNKNOWN OR OTHER 427 · 17%
STRUCTURE 300 · 12%
EXTERIOR LIGHTING 191 · 8%
ENGINE 168 · 7%
POWER TRAIN 160 · 7%
SERVICE BRAKES, HYDRAULIC 105 · 4%
FUEL/PROPULSION SYSTEM 93 · 4%
LATCHES/LOCKS/LINKAGES 77 · 3%
VEHICLE SPEED CONTROL 57 · 2%
ELECTRONIC STABILITY CONTROL (ESC) 49 · 2%
0 342 685

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 2,445.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2016 at 537.

564 423 282 141
12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2012 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2013 Ford EDGE, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 14.0% 15.9%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

2 on file

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

14V393000 · July 2, 2014

The defect
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
The risk
If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
The remedy
Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.

Ford Motor Company · up to 83,250 vehicles across all model years covered

FUEL SYSTEM, GASOLINE

14V002000 · January 6, 2014

The defect
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.
The risk
A fuel leak in the presence of an ignition source may result in a fire.
The remedy
Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.

Ford Motor Company · up to 27,933 vehicles across all model years covered

Defect investigations

1 on file

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Door Ajar Warning Light Always On

PE16012

Closed preliminary evaluation · opened September 28, 2016 · closed March 20, 2017

the interior lighting, the latches, locks and linkages

The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 death · fire · crash

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE DRIVER VEERED OFF THE ROADWAY AND CRASHED INTO A TREE. THE CONTACT WAS UNCERTAIN IF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED FATAL INJURIES AND A POLICE A REPORT WAS FILED OF THE INCIDENT. THE VEHICLE CAUGHT ON FIRE DUE TO A DISLODGED FUEL LINE AND A COMPROMISED FIREWALL. THE FIRE WAS IGNITED BY THE FUEL LEAK THAT CAME FROM UNDER THE CARRIAGE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. UPDATED 11/06/14 *BF. UPDATED 7/27/2015 *JS

NHTSA complaint 10650950. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM

4 injured · fire · crash · towed · 72,000 miles

8/11/2018 I CAME UPON STOPPED TRAFFIC WITH NOT ENOUGH TIME TO DECELERATE. I IMMEDIATELY HIT MY BRAKES, BUT REARENDED A PICKUP TRUCK. THE TRUCK FLIPPED OVER ON ITS PASSENGER SIDE. I CONTINUED TRAVELING AND WENT ON THE EMBANKMENT. AIRBAGS DEPLOYED. I NOTICED FRONT PASSENGER SIDE IN FLAMES. PASSERSBY GOT BOTH OF US OUT. BUT THE CAR WAS TOTALLY ENGULFED IN FLAMES. IT HAPPENED ON INTERSTATE.

NHTSA complaint 11121563. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

4 injured · crash · towed · 40,000 miles

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND IT FLIPPED OVER THREE TIMES. THE PASSENGER SIDE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS FILED. ALL FOUR PASSENGERS IN THE VEHICLE SUSTAINED INJURIES. TWO OF THE PASSENGERS WERE TAKEN BY AMBULANCE TO THE HOSPITAL. ONE OF THE PASSENGERS HAD A LUMBAR FRACTURE, ONE HAD AN UPPER AND LOWER SPINAL FRACTURE, THE THIRD HAD A VERTEBRAL FRACTURE, AND THE DRIVER HAD ABRASIONS. THE THREE PASSENGERS HAD TO STAY IN THE HOSPITAL: TWO WERE DISCHARGED ON THE NOVEMBER 19, 2015 AND ONE HAD TO STAY IN THE HOSPITAL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE

NHTSA complaint 10806304, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

3 injured · crash · towed · 45 miles

1/19/2021 HAD ACCIDENT ON I85 HIGHWAY CHARLOTTE NC. WHEN I BRAKE AT 50 MILES FOR TRYING AVOID ACCIDENT CAR DIDN'T STOP AS SOON AS. BUT I HIT MY HEAD FIRST BEFORE THE AIRBAG DEPLOYED.. MY FOREHEAD IS BLACK AND BLUE STILL AFTER A WEEK OF THE ACCIDENT

NHTSA complaint 11395030. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
The brake booster has gone out and the car don’t want to stop

NHTSA complaint 11768147. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The back up camera is inoperable at times. Rarely works on hot days or anytime the rear of the EDGE is facing the Sun. It hasn't worked properly for years. I'm not sure of the exact date or mileage it first happened, but it definitely started acting up around 2019.

NHTSA complaint 11763237. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
The car did not brake randomly back in may when I was picking my toddler up from school. I contacted Ford dealership and they said braking issues is a known issue with the edge but my vehicle has no recalls. I could pay almost $300 for a diagnostic fee but nothing would be covered because their was a recall for the brake booster but that was back in 2013-2014. So I went to brakes plus, first they replaced the master cylinder then they replaced the brake booster a week later. Here I am 3 months later and the same issue.The vehicle randomly did not brake AGAIN. Got the vehicle back to brakes plus to have the vehicle looked at again. They replaced the brake booster under warranty then reached

NHTSA complaint 11761285, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES, HYDRAULIC

100,000 miles

The contact owns a 2013 Ford Edge. The contact stated that while driving at various speeds and attempting to decelerate or come to a complete stop, there was an abnormal sound while depressing the brake pedal. The brake warning light was illuminated. In addition, the contact stated that while in reverse, the rear-view camera displayed an upside-down image. The vehicle was taken to a local dealer where it was diagnosed and determined that the power booster brake hose needed to be replaced. The vehicle was not repaired. Upon further investigation, the contact associated the failure with an unknown recall; however, the VIN was not under recall. The manufacturer was made aware of the failure,

NHTSA complaint 11761370, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Just purchased this used vehicle from Orange Auto Connection in [XXX] on XXX. Car was in perfect operating condition. 2 days later while driving with my 2 granddaughters I was approaching a stop sign at about 35-40 mph and as I started to push on the break pedal it became very soft and pushed all the way to the floor with no resistance. I thought the car wouldnt stop,. Thankfully it did without an accident . It has not returned to the normal breaking conditions. Today is XXX. I have to drive this car everyday as it is my only vehicle. I didn't buy an extended warranty from the dealer because I couldn't afford it. Why has this issue not become a safety recall. If I had known about this

NHTSA complaint 11761174, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
While driving on the highway at 70 mph, the driver's side front halfshaft completely detached from the vehicle, causing an immediate loss of drive power and creating a severe crash hazard."

NHTSA complaint 11759944. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Ford Edge

Model year Complaints Recalls Deaths
2024 44 2 —
2023 22 4 —
2022 131 5 —
2021 111 7 —
2020 318 4 —
2019 769 3 —
2018 833 7 —
2017 1,365 8 —
2016 914 7 —
2015 727 7 —
2014 382 3 —
2012 1,134 3 —
2011 1,803 3 —
2010 673 6 1

Other 2013 Ford models

F-150 2,982 Escape 2,750 Explorer 2,235 Focus 2,112 Fusion 1,791 Fiesta 667 Taurus 584 Flex 580

Complaints on file, same model year.

Every Ford on this site — 359 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst