CSR
Check a VIN

Look up

About

Ford · NHTSA safety record

2014 Ford Edge

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 382 safety complaints about the 2014 Ford Edge with the US government. Of those, 14 describe a crash, 11 people were injured and no death is recorded. 3 recall campaigns are open against it, covering the power train and the gasoline fuel system.

The most complained-about system is the brakes, named in 57 complaints, 15% of the total. The typical failure was reported at 54,632 miles, the median across the 231 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers June 2014 to September 2026 · How this is counted

What is on file

382 complaints on file

382

Complaints

14

Describe a crash

0

Mention fire

11

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
UNKNOWN OR OTHER 81 · 21%
SERVICE BRAKES 57 · 15%
ELECTRICAL SYSTEM 56 · 15%
POWER TRAIN 56 · 15%
ENGINE 45 · 12%
BACK OVER PREVENTION 37 · 10%
FUEL/PROPULSION SYSTEM 23 · 6%
STRUCTURE 17 · 4%
STEERING 15 · 4%
VEHICLE SPEED CONTROL 15 · 4%
EXTERIOR LIGHTING 12 · 3%
SEATS 12 · 3%
0 35 69

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 382.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2018 at 48.

52 39 26 13
14 15 16 17 18 19 20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2014 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2014 Ford EDGE, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 14.0% 15.9%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

3 on file

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

20V692000 · November 10, 2020

The defect
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
The risk
The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
The remedy
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.

Ford Motor Company · up to 15,587 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

15V005000 · January 9, 2015

The defect
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
The risk
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
The remedy
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.

Ford Motor Company · up to 54,543 vehicles across all model years covered

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

14V393000 · July 2, 2014

The defect
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
The risk
If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
The remedy
Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.

Ford Motor Company · up to 83,250 vehicles across all model years covered

Defect investigations

1 on file

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Wheel Separation

PE15020

Closed preliminary evaluation · opened May 20, 2015 · closed January 4, 2016

the wheels

On November 29, 2014, ODI received a complaint reporting the complete separation of an original equipment 22-inch alloy wheel rim mounted on the right front position of a model year 2014 Ford Edge vehicle (VOQ 10661278).The driver indicated that the right-front corner of the vehicle suddenly dropped while driving, causing the vehicle to go off the road to the right and into a field.The right-front wheel rim was found to have broken into two pieces. The owner said that there was no prior warning or wheel related problems with the vehicle. The vehicle had been driven approximately 8,500 miles at the time of the incident.On May 29, 2015 ODI sent an information request to Ford asking for detailed information related to the specific 22 inch alloy wheel used on the Edge as well as any peer vehicles which used the same type of wheel.On July 17, 2015 Ford provided ODI with the requested information. Ford's search showed that the single incident reported to ODI is the only instance of a wheel failure on the subject or peer vehicles.The failed wheel was sent to the National Transportation Service Board (NTSB) materials analysis laboratory for examination. The NTSB determined that the wheel failed because of a severe impact that caused a crack that rapidly propagated around the circumference of the wheel, The rim fracture surface had a predominantly rough appearance consistent with an overstress fracture (rapid fracture)There were no abnormalities or unique features associated with the fracture initiation site.Metallurgical analysis of the rim found that the material was within specification and no anomalies were identified that could have contributed to the failure.See the full NTSB report for more details.Based on the absence of additional failures and the results of the wheel material testing and failure analysis, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQ is associated with this investigation: 10661278

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

4 injured · crash · towed · 109,450 miles

I purchased my 2014 Ford Edge SEL ON JANUARY 2015. I have electrical problems suspicion problems & recall on my Airbags! I have always taken it to a Ford Dealership to have my regular service done…oil charge etc. it those times I have told them the other problems I was having example electrical problem started a month after I bought my vehicle every time they told me nothing is wrong or they replace the battery I have had 4 batteries replaced by Ford Dealerships. I also had recall on my airbags the dealership told me numerous times you do not need to worry about your vehicle it is fine!! After my 100, 000 Mile Warranty ran out I had my vehicle serviced by a mechanic shop. They could the

NHTSA complaint 11517924, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed · 175,000 miles

The contact owns a 2014 Ford Edge. The contact stated while driving at 55 MPH with her husband in the front passenger seat, a deer crashed into the front end of the vehicle. The air bags failed to deploy. The vehicle was towed to a tow lot. The contact sustained soreness in the neck and back the next day but did not seek medical assistance. The contact's husband sustained soreness in unknown parts of the body the next day but did not seek medical assistance. There was no police report filed. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The

NHTSA complaint 11495835, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed · 169,049 miles

I was traveling southbound on a two lane hwy. I slowed down and used my blinker to alert the semi behind me that I was making a left hand turn. Upon making the left hand turn, a vehicle passed the semi and tboned me on my driver’s side front and back doors. My airbags never deployed and I hit my head on my driver’s side window. The damage was bad enough that I could not get out of my car. Neither the front or back doors could be opened.

NHTSA complaint 11590206. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 60,000 miles

DRIVER LOST CONTROL WHILE DRIVING. THE 2014 FORD EDGE DROVE INTO THE DITCH AT ABOUT 45 MILES PER HOUR. MULTIPLE TREES WERE TAKEN OUT THEN CAR COLLIDED FRONT ON WITH A LARGE TREE, WHICH STOPPED THE VEHICLE. IMPACT CAUSED DRIVER TO HIT HEAD ON THE STEERING WHEEL, CAUSING A CONCUSSION. THE AIR BAGS DID NOT DEPLOY.

NHTSA complaint 10908613. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
I took my 2014 Ford Edge in for an annual inspection and discovered severe rust over the entire frame and a large hole rusted through the subframe. The rust had spread to the suspension and exhaust pipe. The car failed inspection and after seeking multiple consultations from auto body repair shops it was deemed the car needs a whole new frame, subframe, suspention within 1 year and a new exhaust pipe. I researched the issue and learned this is a widespread and reported issue with subframes and suspension mounting points on 2007–2014 Ford Edges that can suffer from severe, premature rust and structural rotting in "salt belt" states where road salt is used. My Edge was purchased from an owner

NHTSA complaint 11761742, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Rear camera not working, blank screen, upside down picture, distorted picture. Same issue which was recalled by ford on earlier models, ie 2013

NHTSA complaint 11759898. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Rear view camera, image is displayed upside down or will also go blank sometimes.

NHTSA complaint 11754913. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The rear view mirror backup camera continues to stop working and occasionally camera shows everything 280 degrees upside down. this is a MAJOR safety issue !!!!!!

NHTSA complaint 11748617. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The backup camera works periodically. Over a year ago, I went to Fiesta Ford to complain but it would cost me over $1000 to repair the camera. Many rimes it will start to work and during my back up, the screen would go black. There were several times when this occurred where I almost backed into another car backing up at the same time. The message on the screen says camera currently not available.

NHTSA complaint 11746923. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
On three separate occasions, the brake pedal has gone all the way to the floor, with braking power reduced to a scary, dangerous level. An independent mechanic ran a diagnostic scan on one of those occasions and received an ABS Module fault. They bled the system, and the brakes worked well (fault went away) -- until the next incident, in which the car decided to randomly 'fix' itself about 20 minutes later. Independent shop and the dealership performed in-depth inspections of the entire braking system and could not find the issue. This hydraulic failure is a documented safety problem on other Edge models and should be the subject of a recall for the 2014 Ford Edge.

NHTSA complaint 11736795. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Ford Edge

Model year Complaints Recalls Deaths
2024 44 2 —
2023 22 4 —
2022 131 5 —
2021 111 7 —
2020 318 4 —
2019 769 3 —
2018 833 7 —
2017 1,365 8 —
2016 914 7 —
2015 727 7 —
2013 2,445 2 1
2012 1,134 3 —
2011 1,803 3 —
2010 673 6 1

Other 2014 Ford models

Focus 2,602 Escape 2,086 Explorer 1,678 F-150 1,533 Fusion 1,330 Fiesta 502 Mustang 359 Flex 249

Complaints on file, same model year.

Every Ford on this site — 359 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst