Recall · 20V692000
Ford Motor recalled 3 models over power train
15,587
Vehicles covered
3
Models
6
Model years
November 10, 2020
Filed with NHTSA
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
- The defect
- Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
- What it can cause
- The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
- What the dealer does
- Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 15,587 vehicles this is a bigger campaign than 82% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2014 to 2016, so the oldest vehicles on it were 6 model years old when the defect was reported to NHTSA.
Ford vehicles have been recalled over the power train 72 times before this, most recently in September 2020 as 20V599000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 6 model years the campaign names. Their owners have filed 6,767 complaints with NHTSA, 3,147 of them before this campaign was filed. 463 of those name the power train, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in August 2013, 7 years before this filing.
The vehicles on this campaign carry 9 other recalls published here, the newest being: 26V448000 (structure), 25V695000 (back over prevention), 25V685000 (equipment), 25V347000 (structure).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Ford Motor Company with NHTSA on November 10, 2020 as campaign 20V692000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-11-10.
Independent developer and analyst