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Ford · NHTSA safety record

2019 Ford Edge

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

744

Complaints

7

Crashes

1

Fires

4

Injuries

0

Deaths

Owners of the 2019 Ford Edge have filed 744 safety complaints with NHTSA between June 2019 and August 2026. The most complained-about system is the power train, named in 443 of them (60%). The typical failure was reported at 60,000 miles, the median across the 214 complaints that gave an odometer reading.

NHTSA has issued 3 recalls covering this vehicle.

Recalls (3)

BACK OVER PREVENTION:SOFTWARE

25V442000 · June 27, 2025

The defect
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
The risk
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
The remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

Ford Motor Company · up to 200,237 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION

20V550000 · September 10, 2020

The defect
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
The risk
Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
The remedy
Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.

Ford Motor Company · up to 97 vehicles across all model years covered

SEAT BELTS:FRONT:WEBBING

19V766000 · October 25, 2019

The defect
Ford Motor Company (Ford) is recalling certain 2019 Edge vehicles. The driver-side seat belt pretensioner anchor may have been improperly crimped, possibly resulting in the seat belt webbing detaching from the anchor in the event of a crash.
The risk
In the event of a crash, seat belt webbing that detaches from the anchor will not properly restrain the driver, increasing their risk of injury.
The remedy
Ford has notified owners, and dealers will inspect and, if necessary, replace the driver's side pretensioner assembly, free of charge. The recall began November 12, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S37.

Ford Motor Company · up to 366 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 744.

POWER TRAIN 443 60%
ENGINE 151 20%
UNKNOWN OR OTHER 74 10%
ELECTRICAL SYSTEM 34 5%
ENGINE AND ENGINE COOLING 33 4%
FUEL/PROPULSION SYSTEM 31 4%
SEAT BELTS 22 3%
WHEELS 20 3%
VEHICLE SPEED CONTROL 19 3%
SERVICE BRAKES 13 2%
STRUCTURE 11 1%
FORWARD COLLISION AVOIDANCE 9 1%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 254.

2019 2025 2026
2019 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

UNKNOWN OR OTHER

1 injured · crash · 10,426 miles

2/5/19, ATTEMPTED TO USE PARALLEL PARK ASSIST FOR THE FIRST TIME. FOLLOWING PROMPTS ON THE DISPLAY, PULLED FORWARD AND STOPPED. NEXT SCREEN PROMPTED TO REMOVE HANDS FROM STEERING WHEEL,VEHICLE PROCEEDED TO BACK UP SLOWLY AND TURNED INTO DESIGNATED SPACE,CAR ACCELERATED WITH NO TIME TO APPLY BRAKES AND IMPACTED CAR PARKED BEHIND ME AND STALLED. VEHICLE SPEED PUSHED THE PARKED VEHICLE 30 FT. THAT VEHICLE STOPPED WHEN IT HIT A PARKED CAR,2 SPACES BEHIND IT. I CALLED THE DEALER THAT DAY TO ADD THE INCIDENT TO A SCHEDULED SERVICING ON 2/8/19. SERV DEPT RAN DIAGNOSTICS,NO MALFUNCTION TO THE SYSTEM. A TEST DRIVE SHOWED PARKING ASSIST DID NOT SENSE THE CURB DURING PARALLEL PARKING,BUT REGISTERED

NHTSA complaint 11219263, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

1 injured · 19,000 miles

TL* THE CONTACT OWNS A 2019 FORD EDGE. WHILE DRIVING 72 MPH THE PANORAMIC SUN ROOF EXPLODED WITHOUT WARNING OR IMPACT AND GLASS ENTERED VEHICLE. THE CONTACT SUSTAINED INJURIES TO HER HAND BUT MEDICAL ATTENTION WAS NOT PROVIDED AS SHE WAS CLEANING THE GLASS OFF THE SEAT. THE VEHICLE WAS TAKEN TO LES STUMPF FORD (3030 W COLLEGE AVE, APPLETON, WI 54914 (920) 731-5211) WHERE THE FAILURE WAS DIAGNOSED THAT A ROCK MAY HAVE CAUSED THE SUNROOF TO SHATTER AS THERE WAS DAMAGE THAT LOOKED LIKE A ROCK HAD HIT THE VEHICLE. THE VEHICLE WAS REPAIRED. THE CONTACT WAS CONCERNED THAT THE SUNROOF WAS NOT LAMINATED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 19,000. THE VIN WAS NOT AVAILABLE.

NHTSA complaint 11309936. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY:GLASS, SIDE/REAR

1 injured · 26,500 miles

The contact owns a 2019 Ford Edge. The contact stated while stopped at a stop sign the rear driver's side door window inadvertently shattered with no warning. The contact stated her child was located in her child's safety seat in the rear of the vehicle and sustained injury from the shattered glass. The contact stated her child had cuts on her left arm and leg and no medical attention was needed. A police report was not filed as nothing impacted the window. The vehicle was taken to a dealer where the failure cause was not diagnosed and was advised to contact the insurance company. The dealer informed the contact that the vehicle was not included in a recall. The manufacturer was notified of

NHTSA complaint 11602920, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

1 injured · 100,264 miles

The contact owns a 2019 Ford Edge. The contact stated that while driving 30 MPH, the vehicle hesitated and stalled while depressing the accelerator pedal. No warning lights illuminated. The contact pulled over to the right side of the road, turned the vehicle off, then turned the vehicle back on, and the vehicle began to work as intended. The contact mentioned she drove a couple of miles at 35 MPH, the contact had to pull over a total of four times, exited the vehicle, detached the battery twice, and the failure persisted. The contact mentioned that while attempting to retrieve items from her open trunk, the trunk abruptly closed, causing her to become trapped. The contact attempted to open

NHTSA complaint 11670594, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Every single time I accelerate between 20-40 miles per hour, the transmission shudders.

NHTSA complaint 11757344. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Was to be paid off in September and give our family some financial relief ,but the very end of July the transmission went in this car is what ford told me. They forgot to mention that the motor was about to go as well. We paid 60,000 in payments. To get screwed over by my local Ford! We had just left Canada wonderland on the 400 series in Canada. My car completely died. We were able to coast to side of the road. Tried to start it but it would only go a tiny bit not enough to get us home so there we are stranded on the side of the highway, because Ford didn't want to admit that the edge was a complete flop. We bought this brand new. It's a catastrophic failure they know this. Toyota offered

NHTSA complaint 11756694, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
At low speed, the transmission does not shift smoothly. Upon further acceleration past 40 mph, it continues to operate in normal fashion

NHTSA complaint 11756119. Filed by an owner and not verified by NHTSA or by us.

ENGINE
I am having problems with my transmission; it puts itself into park when we tried to put it in gear. It has been sitting in my back driveway for almost a year as we can't drive it. When this happened, we had just pulled into my front driveway after a 2+ hour trip and put the car in park. Then without turning it off, went to put it in reverse to move it - the car BY ITSELF went into park - we Watched it and have it recorded!! We have taken it to dealerships within the months before this - to begin with, when it shuddered when it drove, but they told us it was a computer issue. It kept getting worse until this happened - thank God we weren't still traveling on the interstate when it put

NHTSA complaint 11756309, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
The vehicle has experienced transmission issues. I received a powertrain malfunction light in August, and the car suddenly had trouble shifting in low gears resulting in jerking. When driving, it continued to have issues. Then, it wouldn't go into reverse and the jerking increased before having it towed to get evaluated. There were no signs and it appears that MANY of these transmissions are reported to have issues.

NHTSA complaint 11755467. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
What component or system failed or malfunctioned: Transmission - Torque Converter and associated parts. How was your safety or the safety of others put at risk? Propulsion and control of gear shifting can come/go cause shuddering - especially between 20mph and 40mph. Has the problem been reproduced or confirmed by a dealer or independent service center? yes. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Just the dealer mechanics. There is a TSB and Ford knows there are issues with this system. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No check

NHTSA complaint 11755038, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Ford Edge

Model year Complaints Recalls Deaths
2024 42 2 —
2023 20 4 —
2022 126 5 —
2021 103 7 —
2020 307 4 —
2018 792 7 —
2017 1,309 8 —
2016 891 7 —
2015 720 7 —
2014 380 3 —
2013 2,439 2 1
2012 1,132 3 —
2011 1,801 3 —
2010 673 6 1

Other 2019 Ford models

F-150 1,305 F-250 SD 1,161 Escape 572 Expedition 478 F-350 SD 465 Ecosport 454 Fusion 309 Explorer 290

Every Ford on this site — 348 vehicles, 1210 recall campaigns and 10 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst