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Ford · NHTSA safety record

2019 Ford Edge

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 769 safety complaints about the 2019 Ford Edge with the US government. Of those, 7 describe a crash, 1 mentions a fire, 4 people were injured and no death is recorded. 3 recall campaigns are open against it.

The most complained-about system is the power train, named in 461 complaints, 60% of the total. The typical failure was reported at 60,223 miles, the median across the 219 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers June 2019 to September 2026 · How this is counted

What is on file

769 complaints on file

769

Complaints

7

Describe a crash

1

Mention fire

4

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
POWER TRAIN 461 · 60%
ENGINE 158 · 21%
UNKNOWN OR OTHER 75 · 10%
ELECTRICAL SYSTEM 34 · 4%
ENGINE AND ENGINE COOLING 34 · 4%
FUEL/PROPULSION SYSTEM 32 · 4%
SEAT BELTS 22 · 3%
VEHICLE SPEED CONTROL 20 · 3%
WHEELS 20 · 3%
SERVICE BRAKES 13 · 2%
STRUCTURE 11 · 1%
FORWARD COLLISION AVOIDANCE 9 · 1%
0 185 369

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 769.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 254.

268 201 134 67
19 20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2019 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2019 Ford EDGE, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 15.5% 15.5%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

3 on file

BACK OVER PREVENTION:SOFTWARE

25V442000 · June 27, 2025

The defect
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
The risk
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
The remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

Ford Motor Company · up to 200,237 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION

20V550000 · September 10, 2020

The defect
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
The risk
Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
The remedy
Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.

Ford Motor Company · up to 97 vehicles across all model years covered

SEAT BELTS:FRONT:WEBBING

19V766000 · October 25, 2019

The defect
Ford Motor Company (Ford) is recalling certain 2019 Edge vehicles. The driver-side seat belt pretensioner anchor may have been improperly crimped, possibly resulting in the seat belt webbing detaching from the anchor in the event of a crash.
The risk
In the event of a crash, seat belt webbing that detaches from the anchor will not properly restrain the driver, increasing their risk of injury.
The remedy
Ford has notified owners, and dealers will inspect and, if necessary, replace the driver's side pretensioner assembly, free of charge. The recall began November 12, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S37.

Ford Motor Company · up to 366 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

UNKNOWN OR OTHER

1 injured · crash · 10,426 miles

2/5/19, ATTEMPTED TO USE PARALLEL PARK ASSIST FOR THE FIRST TIME. FOLLOWING PROMPTS ON THE DISPLAY, PULLED FORWARD AND STOPPED. NEXT SCREEN PROMPTED TO REMOVE HANDS FROM STEERING WHEEL,VEHICLE PROCEEDED TO BACK UP SLOWLY AND TURNED INTO DESIGNATED SPACE,CAR ACCELERATED WITH NO TIME TO APPLY BRAKES AND IMPACTED CAR PARKED BEHIND ME AND STALLED. VEHICLE SPEED PUSHED THE PARKED VEHICLE 30 FT. THAT VEHICLE STOPPED WHEN IT HIT A PARKED CAR,2 SPACES BEHIND IT. I CALLED THE DEALER THAT DAY TO ADD THE INCIDENT TO A SCHEDULED SERVICING ON 2/8/19. SERV DEPT RAN DIAGNOSTICS,NO MALFUNCTION TO THE SYSTEM. A TEST DRIVE SHOWED PARKING ASSIST DID NOT SENSE THE CURB DURING PARALLEL PARKING,BUT REGISTERED

NHTSA complaint 11219263, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

1 injured · 19,000 miles

TL* THE CONTACT OWNS A 2019 FORD EDGE. WHILE DRIVING 72 MPH THE PANORAMIC SUN ROOF EXPLODED WITHOUT WARNING OR IMPACT AND GLASS ENTERED VEHICLE. THE CONTACT SUSTAINED INJURIES TO HER HAND BUT MEDICAL ATTENTION WAS NOT PROVIDED AS SHE WAS CLEANING THE GLASS OFF THE SEAT. THE VEHICLE WAS TAKEN TO LES STUMPF FORD (3030 W COLLEGE AVE, APPLETON, WI 54914 (920) 731-5211) WHERE THE FAILURE WAS DIAGNOSED THAT A ROCK MAY HAVE CAUSED THE SUNROOF TO SHATTER AS THERE WAS DAMAGE THAT LOOKED LIKE A ROCK HAD HIT THE VEHICLE. THE VEHICLE WAS REPAIRED. THE CONTACT WAS CONCERNED THAT THE SUNROOF WAS NOT LAMINATED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 19,000. THE VIN WAS NOT AVAILABLE.

NHTSA complaint 11309936. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY:GLASS, SIDE/REAR

1 injured · 26,500 miles

The contact owns a 2019 Ford Edge. The contact stated while stopped at a stop sign the rear driver's side door window inadvertently shattered with no warning. The contact stated her child was located in her child's safety seat in the rear of the vehicle and sustained injury from the shattered glass. The contact stated her child had cuts on her left arm and leg and no medical attention was needed. A police report was not filed as nothing impacted the window. The vehicle was taken to a dealer where the failure cause was not diagnosed and was advised to contact the insurance company. The dealer informed the contact that the vehicle was not included in a recall. The manufacturer was notified of

NHTSA complaint 11602920, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

1 injured · 100,264 miles

The contact owns a 2019 Ford Edge. The contact stated that while driving 30 MPH, the vehicle hesitated and stalled while depressing the accelerator pedal. No warning lights illuminated. The contact pulled over to the right side of the road, turned the vehicle off, then turned the vehicle back on, and the vehicle began to work as intended. The contact mentioned she drove a couple of miles at 35 MPH, the contact had to pull over a total of four times, exited the vehicle, detached the battery twice, and the failure persisted. The contact mentioned that while attempting to retrieve items from her open trunk, the trunk abruptly closed, causing her to become trapped. The contact attempted to open

NHTSA complaint 11670594, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
In late August 2026, I was driving my 2019 Ford Edge SEL (2.0L EcoBoost, AWD, 8F35 8-speed automatic) at approximately 100,085 miles with my young son as a passenger. After coming to a normal stop at a stop sign, the vehicle would not engage any gear when I attempted to pull away. It rolled in neutral, with no drive power, approximately 150 feet past the stop sign before coming to a stop. The rotary shifter then automatically returned itself to Park. The wrench and check engine warning lights were illuminated. From that point on, the transmission would not engage any gear, including Neutral. Every time I tried selecting a gear, the shifter automatically returned to Park. The vehicle was

NHTSA complaint 11768015, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
My car is having an extremely hard time accelerating and when it does its shifting rough, shuttering and lagging. I cant tell if the transmission is slipping or if its coil packs and spark plugs but its struggling. It throws no codes which keeps everyones hands tied because we dont even know which direction to go with it. My warranty covers power train but with no codes being thrown, no one is honoring the warranty.

NHTSA complaint 11767631. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
No accident. The vehicle will jerk and shrugs when accelerating. Losses performance and has a high rpm reading. I'm not sure of the date but it was like 5 months ago. It doesn't do it every time I drive it. More often than not though.

NHTSA complaint 11766934. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
•Torque converter failure diagnosed by dealership available for inspection until scheduled repair work. •In danger of complete failure; could cause highway accident if sudden failure or personal danger if broken down along roadways. •Only inspected by dealership service dept. •No indicator lights or warning lamps. I did notice RPM gauge needle jumping slightly several weeks before shudder was felt physically.

NHTSA complaint 11766609. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Experienced a shudder when accelerating from a stop, increasing in intensity as time went on. There was no warning lamp or any other indication from the vehicle system that there was a problem. After a few weeks of increasing concerns, I brought the car in to my Ford Dealer for diagnostics. Ford Dealer confirmed this was due to a failing torque converter, which is very common in this vehicle, and a Technical Service Bulletin had just been issued for this. I was advised not to drive it, as it would eventually cause severe damage to the transmission. Additionally, continued driving could lead to sudden acceleration loss, engine stalling in traffic, and dangerous transmission overheating which

NHTSA complaint 11765467, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Replaced transmission in April 2025. On 9/14 error messages displayed powertrain failure. 9/15 car would not reverse. At shop pending diagnostic

NHTSA complaint 11765264. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Ford Edge

Model year Complaints Recalls Deaths
2024 44 2 —
2023 22 4 —
2022 131 5 —
2021 111 7 —
2020 318 4 —
2018 833 7 —
2017 1,365 8 —
2016 914 7 —
2015 727 7 —
2014 382 3 —
2013 2,445 2 1
2012 1,134 3 —
2011 1,803 3 —
2010 673 6 1

Other 2019 Ford models

F-150 1,329 F-250 SD 1,164 Escape 588 Expedition 505 F-350 SD 467 Ecosport 460 Fusion 315 Explorer 298

Complaints on file, same model year.

Every Ford on this site — 359 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst