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Ford · NHTSA safety record

2019 Ford Fusion

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 315 safety complaints about the 2019 Ford Fusion with the US government. Of those, 5 describe a crash, 6 people were injured and no death is recorded. 3 recall campaigns are open against it.

The most complained-about system is the engine, named in 153 complaints, 49% of the total. The typical failure was reported at 79,000 miles, the median across the 127 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers March 2019 to September 2026 · How this is counted

What is on file

315 complaints on file

315

Complaints

5

Describe a crash

0

Mention fire

6

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ENGINE 153 · 49%
POWER TRAIN 69 · 22%
ENGINE AND ENGINE COOLING 54 · 17%
ELECTRICAL SYSTEM 36 · 11%
UNKNOWN OR OTHER 27 · 9%
FUEL/PROPULSION SYSTEM 11 · 3%
FORWARD COLLISION AVOIDANCE 10 · 3%
STEERING 7 · 2%
BACK OVER PREVENTION 6 · 2%
VEHICLE SPEED CONTROL 6 · 2%
AIR BAGS 4 · 1%
FUEL SYSTEM, GASOLINE 4 · 1%
0 62 123

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 315.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 90.

96 72 48 24
19 20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2019 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2019 Ford FUSION, and it is a separate question from what owners report going wrong later.

Test 4 DR AWD 4 DR FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 10.9% 10.9%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

3 on file

EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER

25V685000 · October 10, 2025

The defect
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
The risk
An electrical short circuit can increase the risk of a fire.
The remedy
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

Ford Motor Company · up to 59,006 vehicles across all model years covered

BACK OVER PREVENTION:SOFTWARE

25V442000 · June 27, 2025

The defect
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
The risk
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
The remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

Ford Motor Company · up to 200,237 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)

23V440000 · June 23, 2023

The defect
Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.
The risk
A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash or injury.
The remedy
Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.

Ford Motor Company · up to 14,452 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SUSPENSION

1 injured · crash · towed · 13,000 miles

TL* THE CONTACT OWNS A 2019 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 25 MPH, THE FRONT AXLE ON THE PASSENGER SIDE FRACTURED CAUSING THE TIRE TO FOLD UNDER THE VEHICLE. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND THE VEHICLE COULD NOT BE TURNED TO THE LEFT OR RIGHT DIRECTION. THE VEHICLE HEADED STRAIGHT FOR 30 YARDS AND WENT OVER A CURB LANDING ON AN INCLINE OF A PRIVATE PROPERTY. ALL THE AIR BAGS DEPLOYED EXCEPT FOR THE FRONT DRIVER SIDE AND STEERING WHEEL AIR BAGS WHICH FAILED. A POLICE REPORT WAS FILED UNDER REPORT NUMBER: 212000012. THE CONTACT SUSTAINED TWO 9 CM LACERATIONS TO THE HEAD AND 19 STITCHES, A CONTUSION TO THE HEAD, CONCUSSION, LOSS OF MEMORY, AND MASSIVE

NHTSA complaint 11298008, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

1 injured · crash · towed · 20,000 miles

TL* THE CONTACT OWNS A 2019 FORD FUSION. THE CONTACT STATED THAT HER DAUGHTER WAS DRIVING AT 45 MPH, THE VEHICLE BEGAN TO PULL TO THE LEFT AS AN ABNORMAL NOISE BEGAN EMITTING FROM THE VEHICLE. THE VEHICLE THEN INDEPENDENTLY TURNED TO LEFT AND HIT THE BARRIER WALL ON A BRIDGE WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. HER DAUGHTER SUSTAINED NO MAJOR INJURIES, ONLY MINOR SORENESS. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS TOWED TWICE TO TWO DIFFERENT INDEPENDENT MECHANICS. THE VEHICLE HAD YET TO BE REPAIRED. THE CONTACT SPOKE WITH A DEALER (JENKINS & WYNNE FORD, HONDA, & LINCOLN 2655 TRENTON RD, CLARKSVILLE, TN 37040) WHO INFORMED HER THAT THERE WERE NO ACTIVE

NHTSA complaint 11316091, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed

Fusion traveling northbound and t-boned sedan traveling westbound in intersection. Fusion has significant front end damage. No airbags deployed in Fusion. All airbags deployed in other vehicle. Driver of Fusion, wearing seatbelt, suffered sternum fracture. Available for inspection. Failure of airbags to deploy likely cause sternum fracture. Fusion just arrived at car repair for scan and inspection. The Fusion was started less than 5 minutes prior to accident and driver received message indicating the front camera was unavailable.

NHTSA complaint 11422050. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 65,000 miles

The contact owns a 2019 Ford Fusion. The contact stated that while the wife was driving approximately 70 mph the vehicle crashed into a deer. During the crash, the front end of the vehicle was severely damaged but no airbags were deployed. The driver sustained back and neck injuries. A police report was taken at the scene and the vehicle was towed away. The manufacturer and local dealer were notified of the failure. The failure mileage was 65,000.

NHTSA complaint 11440213. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
I am the original single owner of a 2019, paid-off, gas Fusion with less than 54,000 miles, a spotless maintenance record, and no accident history. The vehicle suffered a sudden, instantaneous total loss of motive power. The loss of electric power steering assist and loss of power brake assist while driving through a live intersection with no warning lights or prior engine shuddering nearly caused a severe, life-threatening, or even fatal collision. The vehicle was removed from the intersection by physically pushing it with the assistance of other passing motorists and local police. I immediately called and requested towing services through the manufacturer. Services arrived 2 hours later.

NHTSA complaint 11765755, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
The 2019 Ford Fusion I owned was having issues with smoke coming out the tailpipe upon startup, eventually leading to the engine seizing causing me to trade the vehicle in.

NHTSA complaint 11764875. Filed by an owner and not verified by NHTSA or by us.

ENGINE
I have an overheating problem in the engine, after visiting the dealership and repair shops it was brought to my attention that this was a constant problem with the eco-boost turbo system associated with certain ford models, I could smell a mixture of antifreeze, oil (smelling like rotten eggs) and white fumes coming from the exhaust pipe and also the air vents. This also causes the engine to overheat and triggers the check engine light.

NHTSA complaint 11764266. Filed by an owner and not verified by NHTSA or by us.

ENGINE
It all started with a cylinder 3 misfire warning code, spark plugs replaced, coils replaced. Then a coolant leak. No obvious signs of a leak no cracked tubing no puddles. Just coolant leaking. Was informed I have a coolant leak intrusion and need a new engine block. I still owe $14k on this vehicle and am past my warranty. This repair is going to cost $12k. Researched and found out this is a problem for these vehicles that ford had an engineering problem with these engines.

NHTSA complaint 11763139. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
my shifter linkage bushing broke on my 2019 fusion when i went to put car in reverse leaving me stuck in the middle of a road. This is a known issue but the recall isn’t for later year fusions even though it has the same failure and defective bushing.

NHTSA complaint 11761328. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
my shifter linkage bushing broke on my 2019 fusion when i went to put car in reverse leaving me stuck in the middle of a road. This is a known issue but the recall isn’t for later year fusions even though it has the same failure and defective bushing.

NHTSA complaint 11761329. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Ford Fusion

Model year Complaints Recalls Deaths
2020 183 3 —
2018 441 2 —
2017 1,111 4 —
2016 1,631 13 —
2015 993 13 —
2014 1,330 19 —
2013 1,791 19 1
2012 2,516 5 3
2011 2,786 7 1
2010 5,130 11 1

Other 2019 Ford models

F-150 1,329 F-250 SD 1,164 Edge 769 Escape 588 Expedition 505 F-350 SD 467 Ecosport 460 Explorer 298

Complaints on file, same model year.

Every Ford on this site — 359 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst