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Ford · NHTSA safety record

2019 Ford Fusion

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

309

Complaints

5

Crashes

0

Fires

6

Injuries

0

Deaths

Owners of the 2019 Ford Fusion have filed 309 safety complaints with NHTSA between March 2019 and August 2026. The most complained-about system is the engine, named in 150 of them (49%). The typical failure was reported at 79,000 miles, the median across the 127 complaints that gave an odometer reading.

NHTSA has issued 3 recalls covering this vehicle.

Recalls (3)

EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER

25V685000 · October 10, 2025

The defect
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
The risk
An electrical short circuit can increase the risk of a fire.
The remedy
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

Ford Motor Company · up to 59,006 vehicles across all model years covered

BACK OVER PREVENTION:SOFTWARE

25V442000 · June 27, 2025

The defect
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
The risk
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
The remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

Ford Motor Company · up to 200,237 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)

23V440000 · June 23, 2023

The defect
Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.
The risk
A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash or injury.
The remedy
Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.

Ford Motor Company · up to 14,452 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 309.

ENGINE 150 49%
POWER TRAIN 68 22%
ENGINE AND ENGINE COOLING 54 17%
ELECTRICAL SYSTEM 35 11%
UNKNOWN OR OTHER 25 8%
FORWARD COLLISION AVOIDANCE 10 3%
FUEL/PROPULSION SYSTEM 10 3%
STEERING 7 2%
BACK OVER PREVENTION 6 2%
VEHICLE SPEED CONTROL 6 2%
AIR BAGS 4 1%
FUEL SYSTEM, GASOLINE 4 1%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 90.

2019 2024 2026
2019 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SUSPENSION

1 injured · crash · towed · 13,000 miles

TL* THE CONTACT OWNS A 2019 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 25 MPH, THE FRONT AXLE ON THE PASSENGER SIDE FRACTURED CAUSING THE TIRE TO FOLD UNDER THE VEHICLE. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND THE VEHICLE COULD NOT BE TURNED TO THE LEFT OR RIGHT DIRECTION. THE VEHICLE HEADED STRAIGHT FOR 30 YARDS AND WENT OVER A CURB LANDING ON AN INCLINE OF A PRIVATE PROPERTY. ALL THE AIR BAGS DEPLOYED EXCEPT FOR THE FRONT DRIVER SIDE AND STEERING WHEEL AIR BAGS WHICH FAILED. A POLICE REPORT WAS FILED UNDER REPORT NUMBER: 212000012. THE CONTACT SUSTAINED TWO 9 CM LACERATIONS TO THE HEAD AND 19 STITCHES, A CONTUSION TO THE HEAD, CONCUSSION, LOSS OF MEMORY, AND MASSIVE

NHTSA complaint 11298008, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

1 injured · crash · towed · 20,000 miles

TL* THE CONTACT OWNS A 2019 FORD FUSION. THE CONTACT STATED THAT HER DAUGHTER WAS DRIVING AT 45 MPH, THE VEHICLE BEGAN TO PULL TO THE LEFT AS AN ABNORMAL NOISE BEGAN EMITTING FROM THE VEHICLE. THE VEHICLE THEN INDEPENDENTLY TURNED TO LEFT AND HIT THE BARRIER WALL ON A BRIDGE WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. HER DAUGHTER SUSTAINED NO MAJOR INJURIES, ONLY MINOR SORENESS. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS TOWED TWICE TO TWO DIFFERENT INDEPENDENT MECHANICS. THE VEHICLE HAD YET TO BE REPAIRED. THE CONTACT SPOKE WITH A DEALER (JENKINS & WYNNE FORD, HONDA, & LINCOLN 2655 TRENTON RD, CLARKSVILLE, TN 37040) WHO INFORMED HER THAT THERE WERE NO ACTIVE

NHTSA complaint 11316091, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed

Fusion traveling northbound and t-boned sedan traveling westbound in intersection. Fusion has significant front end damage. No airbags deployed in Fusion. All airbags deployed in other vehicle. Driver of Fusion, wearing seatbelt, suffered sternum fracture. Available for inspection. Failure of airbags to deploy likely cause sternum fracture. Fusion just arrived at car repair for scan and inspection. The Fusion was started less than 5 minutes prior to accident and driver received message indicating the front camera was unavailable.

NHTSA complaint 11422050. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 65,000 miles

The contact owns a 2019 Ford Fusion. The contact stated that while the wife was driving approximately 70 mph the vehicle crashed into a deer. During the crash, the front end of the vehicle was severely damaged but no airbags were deployed. The driver sustained back and neck injuries. A police report was taken at the scene and the vehicle was towed away. The manufacturer and local dealer were notified of the failure. The failure mileage was 65,000.

NHTSA complaint 11440213. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
Known Coolant intrusion issue came up with the 2.0 Ecoboost. Began to lag on takeoff causing unsafe acceleration profiles. Took to dealership who confirmed poor design was the root cause.

NHTSA complaint 11755453. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Bought my car in 2019. Was unaware of coolant intrusion problem on my vehicle. Check engine light came on and mechanic just quoted me $13,000 to fix.

NHTSA complaint 11751983. Filed by an owner and not verified by NHTSA or by us.

ENGINE
While driving we noticed the engine light came on so we took it to our local mechanic. He said we were leaking coolant and it was too extensive fro him to fix so he suggested we put coolant in every few days. We researched the problem and found that these cars had a recall for this exact issue yet our VIN does not show it. We went to Ford Dealership and they confirmed we need a new engine as they connected the IDS. This vehicle was built at the Hermosillo plant, has the same 1.5L EcoBoost engine, and has experienced the exact coolant intrusion failure that Ford recalled or extended coverage for on other vehicles. I am asking Fotrd to reconsider my case because my vehicle has the identical

NHTSA complaint 11750628, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
My backup camera often freezes after I shift from reverse to drive. The screen turns blue and at time will have a live video of me driving showing what’s behind my car. Also my engine loses power and doesn’t accelerate as it should. There is a powertrain and censor error that shows due to the Che k engine light being on. I had the issue fixed once at a ford dealer however the issue was not resolved. It started up again 48 hours later.I have noticed that all other ford fusions have the same two issues and were included in the recalls but the 2019’s are not ? Please assist I have been trying to have these issues resolved for years with no success.

NHTSA complaint 11750224. Filed by an owner and not verified by NHTSA or by us.

ENGINE
The vehicle experienced engine failure due to coolant intrusion into the cylinders on the engine. I've experienced engine misfires, rough running, check engine light, and I'm worried I'm going to see an eventual engine failure requiring engine replacement. The BIGGEST issue is I've had total loss of power in my engine while on a public road more than once, before the check engine light ever came on. Its terrifying. It is dangerous. And Ford is aware it is dangerous. Ford issued Customer Satisfaction Program 21N12 for certain affected vehicles due to this exact issue, but my vehicle is past the warranty so it's SOL. The failure appears to be caused by a defect in the engine design allowing

NHTSA complaint 11749277, quoted in part. Filed by an owner and not verified by NHTSA or by us.

LANE DEPARTURE: BLIND SPOT DETECTION
I have took it in to get it repaired about a year ago the sensor went off and got them fix but when I explain what else was happening they found nothing months down I has other people and couldn’t find the problem with my vehicle which is now a risk to drive the steering wheels gets stiff and hard to turn I have to wait for the system to kick back originally I was told it was a O2 sensor

NHTSA complaint 11748165. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Ford Fusion

Model year Complaints Recalls Deaths
2020 178 3 —
2018 434 2 —
2017 1,102 4 —
2016 1,603 13 —
2015 985 13 —
2014 1,322 19 —
2013 1,784 19 1
2012 2,512 5 3
2011 2,783 7 1
2010 5,126 11 1

Other 2019 Ford models

F-150 1,305 F-250 SD 1,161 Edge 744 Escape 572 Expedition 478 F-350 SD 465 Ecosport 454 Explorer 290

Every Ford on this site — 348 vehicles, 1210 recall campaigns and 10 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst