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Ford · NHTSA safety record

2023 Ford Edge

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 22 safety complaints about the 2023 Ford Edge with the US government. Of those, 1 describes a crash, 1 person was injured and no death is recorded. 4 recall campaigns are open against it.

The most complained-about system is the electrical system, named in 8 complaints, 36% of the total. The typical failure was reported at 9,700 miles, the median across the 9 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers July 2023 to August 2026 · How this is counted

What is on file

22 complaints on file

22

Complaints

1

Describe a crash

0

Mention fire

1

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 8 · 36%
POWER TRAIN 5 · 23%
SERVICE BRAKES 3 · 14%
UNKNOWN OR OTHER 3 · 14%
ENGINE 2 · 9%
FUEL/PROPULSION SYSTEM 2 · 9%
STRUCTURE 2 · 9%
VEHICLE SPEED CONTROL 2 · 9%
EXTERIOR LIGHTING 1 · 5%
FUEL SYSTEM, GASOLINE 1 · 5%
LATCHES/LOCKS/LINKAGES 1 · 5%
STEERING 1 · 5%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 22.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2026 at 9.

12 9 6 3
23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2023 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2023 Ford EDGE, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 15.5% 15.5%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

4 on file

BACK OVER PREVENTION:SOFTWARE

26V124000 · March 3, 2026

The defect
Ford Motor Company (Ford) is recalling certain 2021-2026 Ford Bronco and 2021-2024 Ford Edge vehicles. The Accessory Protocol Interface Module (APIM) may overheat and shutdown, which can prevent the rearview camera image from displaying as intended.
The risk
A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
The remedy
The APIM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 13, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S09. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

Ford Motor Company · up to 849,310 vehicles across all model years covered

BACK OVER PREVENTION:SOFTWARE

25V315000 · May 9, 2025

The defect
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
The risk
A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
The remedy
The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.

Ford Motor Company · up to 1,076,138 vehicles across all model years covered

EXTERIOR LIGHTING:HEADLIGHTS

23V596000 · August 25, 2023

The defect
Ford Motor Company (Ford) is recalling certain 2023 Edge vehicles. The front right headlight may be too bright or aimed incorrectly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
A headlight that is too bright or aimed incorrectly may cause a glare to other road users, increasing the risk of a crash.
The remedy
Dealers will inspect and replace the right headlight assembly as necessary, free of charge. Owner notification letters were mailed October 9, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C26.

Ford Motor Company · up to 8,523 vehicles across all model years covered

CHILD SEAT:VEHICLE TETHER ANCHOR

23V198000 · March 24, 2023

The defect
Ford Motor Company (Ford) is recalling certain 2023 Edge and Lincoln Nautilus vehicles. The child seat tether wire welds on the second-row left-side seat back frame may be insufficient, which can reduce the seat's ability to properly restrain a child during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
The risk
A child that is not properly restrained during a crash can have an increased risk of injury.
The remedy
Dealers will replace the left-side second-row seat back frame, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C09.

Ford Motor Company · up to 19 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

VEHICLE SPEED CONTROL

1 injured · crash · towed

I hit a very large item, a diesel tire, and although it broke the tires control arm or axle and was driving and sliding sideways, the cruise control never turned off. Even after hit the brakes it took it a minute before it turned off. This is a big safety issue.

NHTSA complaint 11615145. Filed by an owner and not verified by NHTSA or by us.

ENGINE

towed · 17,095 miles

The contact leased a 2023 Ford Edge. After a rainstorm, the contact discovered water accumulation in the footwell of the front driver’s side of the vehicle. The vehicle was taken to the dealer where parts of the interior of the vehicle were removed to dry out the interior of the vehicle; however, the dealer then discovered there was a crack in the windshield which caused the failure. After two weeks in the possession of the dealer, the vehicle was returned to the contact; however, the vehicle failed to start up after several attempts. The vehicle was driven and towed to the dealer on multiple occasions where diagnostics were performed but no defects were found. The manufacturer was not

NHTSA complaint 11547700, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:INTERIOR PANELS:CENTER CONSOLE

28,000 miles

The contact owns a 2023 Ford Edge. The contact stated that on multiple occasions, the center console display overheated, causing the cabin temperature to become extremely hot. The air conditioning could not be operated due to the center console display being inoperable. No warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the center console display was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 28,000.

NHTSA complaint 11760345. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
CAR HESITATES WHEN GIVING GAS PEDAL, ON GOING ISSSUE, DOESN'T HAPPEN ALL THE TIME SPERATIC

NHTSA complaint 11758429. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
On June 20th 2026 while driving my 2023 Ford Edge SEL AWD at approximately 35mph on an active hwy (93 AZ NB in Wickenburg AZ) the vehicle experienced a sudden catastrophic loss of motive power and came to a sudden stop in a jerking motion. The vehicle completely disabled itself without warning in live traffic, presenting an immediate and severe safety hazard to myself and surrounding motorists. I was forced to stay in an immobile position impeding the flow of traffic and could not coast safely out of the way of hazardous traffic conditions and subsequently was almost hit by a semi-truck and another POV. The vehicle was subsequently towed out of the hwy with law enforcement present for

NHTSA complaint 11757324, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

78,000 miles

The contact owns a 2023 Ford Edge. The contact stated that while driving at an undisclosed speed and accelerating, the vehicle unexpectedly stopped. The contact stated that shortly afterwards, the vehicle returned to normal operation. There was no warning light illuminated. The dealer was contacted, and the vehicle was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000.

NHTSA complaint 11756914. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Backup camera malfunctions. Goes black and picture is fuzzy, jumpy and distorted.

NHTSA complaint 11743536. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING
The 3rd brake light (high mount stop) has burned out. The repair costs are exorbitant for a legally required part of the car and self repair is extremely challenging. There are numerous complaints online about this part failing.

NHTSA complaint 11737461. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Ford Edge

Model year Complaints Recalls Deaths
2024 44 2 —
2022 131 5 —
2021 111 7 —
2020 318 4 —
2019 769 3 —
2018 833 7 —
2017 1,365 8 —
2016 914 7 —
2015 727 7 —
2014 382 3 —
2013 2,445 2 1
2012 1,134 3 —
2011 1,803 3 —
2010 673 6 1

Other 2023 Ford models

F-150 409 Maverick Hybrid 262 Bronco 226 Bronco Sport 158 Mustang Mach E 123 Explorer 110 F-150 Lightning BEV 110 Escape 99

Complaints on file, same model year.

Every Ford on this site — 359 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst