Every safety complaint, recall and defect investigation the US government
holds on this vehicle.
Owners have filed 262 safety complaints
about the 2023 Ford Maverick Hybrid with the US government. Of those, 5 describe a crash, 1 mentions a fire, 3 people were injured and 1 death is recorded. One recall campaign is open against it, covering the power train.
The most complained-about system is the power train,
named in 113 complaints, 43% of the total.
The typical failure was reported at 13,500 miles,
the median across the 30
complaints that gave
an odometer reading.
Compiled from NHTSA's complaint, recall and investigation files
· Covers January 2023 to September 2026 · How this is counted
What is on file
262 complaints on file
262
Complaints
5
Describe a crash
1
Mention fire
3
People injured
1
Deaths
A complaint is an unverified account by the person who filed it, not a
finding of fault. One complaint is one ODI number, which is how NHTSA counts
them.
A recall is the manufacturer conceding a defect, and the repair is free.
Whether one covers your particular car is a question only its VIN can
answer, because a campaign covers a production range rather than a
model year.
Which system owners named
Complaints naming each system
POWER TRAIN 113 · 43%
113 43%
ELECTRICAL SYSTEM 82 · 31%
82 31%
ENGINE 76 · 29%
76 29%
UNKNOWN OR OTHER 38 · 15%
38 15%
FORWARD COLLISION AVOIDANCE 34 · 13%
34 13%
SERVICE BRAKES 31 · 12%
31 12%
VEHICLE SPEED CONTROL 30 · 11%
30 11%
FUEL/PROPULSION SYSTEM 16 · 6%
16 6%
SUSPENSION 8 · 3%
8 3%
BACK OVER PREVENTION 7 · 3%
7 3%
EXTERIOR LIGHTING 7 · 3%
7 3%
STEERING 6 · 2%
6 2%
04692
Red marks a system with a recall campaign against it.
One complaint can name several systems, so these add up to more than 262.
When the complaints arrived
By the year NHTSA received them
By the year NHTSA received them, which is not the year the failures
happened. They peaked in 2024 at 146.
156 117 78 39
232023242024252025262026
This is the year the complaint was filed, not the year the failure
happened. The range runs from 2023 to 2026, the last of them a part year, which is why its column is drawn faint.
Crash test ratings
NHTSA New Car Assessment Program
NHTSA has not crash tested the 2023 Ford Maverick Hybrid. Its New Car Assessment Program
tests a selection of each year's vehicles and does not reach
motorcycles, heavy trucks, motorhomes or most low-volume models, so
an absence here says nothing about how the vehicle would perform. It
is not a low score.
What owners have reported about this vehicle is below, and it is a
different question: a crash test measures what happens to the people
inside in a controlled impact, while a complaint records what broke
during ordinary use.
Recall campaigns
1 on file
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick Hybrid and 2020 Escape Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
The risk
A loss of drive power increases the risk of a crash.
The remedy
Dealers will update the HPCM software, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 15, 2026. This is an expansion of Recalls 24V330 (24S33) and 25V133 (25S16).
Ford Motor Company · up to 87 vehicles across all model years covered
In owners’ own words
Quoted from the complaint file
Quoted from NHTSA's complaint file. These are unverified accounts by the
people who filed them, not findings of fault.
FIRERELATED
1 death · 1 injured · fire · crash · towed · 4,000 miles
The contact's son owned a 2023 Ford Maverick. The contact was filing a complaint on behalf of his deceased son. The contact stated that while his son was driving at an undisclosed speed and making a right-corner turn, the vehicle turned onto the left shoulder, which was covered in dirt and gravel, and skidded 164 feet into a large tree. The vehicle then rotated about 90–100 degrees and caught fire. The contact stated that the fire started in the engine compartment. The police and fire department arrived on the scene, and the fire department extinguished the fire. The contact stated that a state trooper informed him that the crash was caused by excessive speed. The contact's son remained …
NHTSA complaint 11578064, quoted in part. Filed by an owner and not verified by NHTSA or by us.
AIR BAGS
1 injured · crash · towed · 37,000 miles
The contact owned a 2023 Ford Maverick. The contact stated that while driving at 45 MPH, another vehicle driving at approximately 20 MPH crashed into the front passenger side. The vehicle came to a stop at a ditch after the crash. There were no warning lights illuminated. The driver’s and passenger’s side air bags did not deploy. There was no property damage. A police report was filed. The contact sustained a rotator cuff tear and a pinched nerve. It is unknown if the other three people in the other vehicle sustained any injuries. The vehicle was towed to an impound lot. The vehicle was deemed a total loss by the insurance company. The manufacturer was not notified of the failure. The …
NHTSA complaint 11646990, quoted in part. Filed by an owner and not verified by NHTSA or by us.
ELECTRICAL SYSTEM
1 injured · 7,000 miles
The contact owns a 2023 Ford Maverick. The contact stated that while starting the vehicle, the contact observed a loud exploding noise coming from the speakers. Additionally, the contact stated that when the vehicle was turned off, she observed a loud crackling noise emanating from the radio. The contact stated that several lights on the instrument panel flashed on and off. The contact sustained ear injuries. Medical attention was not sought. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 7,000.
NHTSA complaint 11585146. Filed by an owner and not verified by NHTSA or by us.
ENGINE
crash
I had an accident with sudden loss of power
NHTSA complaint 11593550. Filed by an owner and not verified by NHTSA or by us.
POWER TRAIN
Front axles are defective. Causes severe vibration under load. Dealer repaired under warranty however this is a wide spread issue and a recall should be issued. 2023 Maverick LXT 44K miles.
NHTSA complaint 11767651. Filed by an owner and not verified by NHTSA or by us.
STRUCTURE:BODY
The welds broke on the front driver side door. Door has a creaking sound and the door has visibly growing stress crack near the door check arm. I took it to the dealer and here' s their repair comments. "B. CUSTOMER STATES DRIVERS SIDE DOOR CREAKS WHEN OPENING AND CLOSING. X MUST GO TO BODY SHOP DOOR WELDS ARE BROKEN (DOOR)" It seems to be the same issue as Ford's customer satisfaction program 23B56 "inspect front door check-arm reinforcement spot welds", for the Ford Excape, coming from the same factory as the Maverick, but the Maverick didn't get a customer satisfaction program for this issue.
NHTSA complaint 11763451. Filed by an owner and not verified by NHTSA or by us.
POWER TRAIN
Truck started to shake when accelerating past 50 mph. The shaking would stop once the speed limit was reached and you let off the accelerator. Web search results showed 2022, 2023 & 2024 Ford Maverick hybrids are known for CV axle failures with those symptoms. Vehicle was around 48,000 miles. Dealership replaced both CV axles under the 5 year/60,000 mile warranty.
NHTSA complaint 11759113. Filed by an owner and not verified by NHTSA or by us.
POWER TRAIN
At around 27K miles the two front CV axles began to fail. I brought it to the Ford dealership and they confirmed that both needed to be replaced. It was a $1600 repair. There have been a lot of complaints from Ford Maverick owners who have had CV axle failures at very low miles on their vehicles. These parts typically last 100K to 150K miles and it's not unusual for them to last the lifetime of the vehicle. There is no reason both front CV axles should be failing with 27K miles on a vehicle. This should be covered by a recall.
NHTSA complaint 11756480. Filed by an owner and not verified by NHTSA or by us.
STEERING
The truck was being towed behind a motor home, while making a normal left turn from a complete stop the truck began swing wildly from side to side (death wobble). After stopping I found a dash warning "Steering Assist Fault, Service Required" and "Drive Mode Not Available". At that time the truck steering was very difficult to turn, the truck was not drivable. This is the second time this has happened. In June 2024 the exact same thing happened. Ford replaced the steering assembly (twice, the first part was defective) under warranty. I believe this to be a safety hazard. I tow the truck behind the motor home in order to have reliable transportation when I arrive to a destination and also to …
NHTSA complaint 11754024, quoted in part. Filed by an owner and not verified by NHTSA or by us.
POWER TRAIN
Significant disruptive vibration upon acceleration at high speeds due to premature failure of front CV Axles. Confirmed failure of both axles by manufacturer at approximately 61,000 miles.
NHTSA complaint 11753274. Filed by an owner and not verified by NHTSA or by us.
If this is your car and a dealer keeps failing to fix it, your state's
lemon law may require the manufacturer to replace it or buy it back. How
many repair attempts it takes, and how long you have to file, is set by
the state you bought in and by nothing on this page.
Complaints: NHTSA's ODI
complaint file, published October 2, 2026. One
complaint is one ODI number, which is how NHTSA counts them.
Recalls: NHTSA's recall
campaign API, newest campaign on this vehicle filed December 18, 2025.
Investigations: NHTSA's ODI
investigation file, published October 2, 2026.
A complaint is one owner's account and has not been verified by NHTSA or by
us. A vehicle with more complaints is not necessarily worse: models that
sold in larger numbers collect more of them. How this is counted.
G
Compiled and maintained by guarledes Independent developer and analyst